Tata Sky Complaints & Reviews

Dear Sir/Madam

My Name is Abothula ramesh and My Tata Sky ID No.[protected]

I have a complane that I have lost my old mobile no.[protected].

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

So please you update my new mobile no.in your siystem.

Thanks,
Ramesh A

I'm Rajiv having Tata Sky DTH connection ID [protected] having technical issue in my connection and can't get any signal, I have requested tatasky they sent person to check charged me Rs.200 for doing nothing says there was some loose connection at Terrace satellite, this was the 3rd time.
already two times they charged recently for same kind of issue. Customer care promised me that they won't charge but they deducted from my account balance. It must be resolved without any charge and customer representative responded unethically and rude.

Please look and intervene with Tata Sky way of charging wrong fees with customers, this is very bad.

I, Govind Saluja having Tata Sky DTH connection ID [protected] having issue in service since yesterday. When I tried to book complaint with Tata Sky CC, they asked me 200rs charges for visit of their executive to check the issue only. When I asked them on what basis you are asking 200rs charges, if the problem not identified in my house. I told them I checked all connections well inside my room and all is well connected and either issue at Terrace satellite OR your end so why you are asking fees for outside my home problem. It must be resolved at your end without any fees but they don't want to listen me and her customer care executive Miss Shewa responded bluntly and unethical way .

I need your support to check with Tata Sky why they treated and making money unethically from customers . They did not take my complaint yet and ask me if I am ready to pay then only send executive .

Please look and intervene with Tata Sky way of charging wrong fees with customers .

My tatasky id is [protected], two months ago i have replaced the box by paying money, now again the box has damaged, after my complaint, they demand me rs 200 for visiting engineer + box charge, i cant pay this amount, kindly stop my connection and issue me cheque of my balance amount in my id.

Dear sir,
I would like to bring to your notice that my tata sky connection (Digicomp serial no.[protected], vc no.[protected]/[protected]
Is being misused by some unauthorised person.in my opinion this can't happen without the involvement of any tata sky employee.

You are requested to look into the matter & do the needful as i have suffered losses because my recharge amount is being utilised by someone else.
I am attaching herewith the screenshot which i have received from tata sky
Regarding the person who is using my connection.

Thanks

Dhruv bhasin
Farm no.2, chinar drive
Dlf farms, chattarpr,
New delhi
M. No.[protected]/[protected]

I am the existing customer of the Tata sky.
i have shifted my house and contacted tata sky for relocation.
The Tata sky team says it is two task. One is de installation and another is installation.
this is how they are misguiding the public and making money.
In fact the relocation means removal and refixing. but they are showing it as two different task and making money.

They are making fools to public.

We have heard that the Tata Sky Group has already got a bad name when it comes to customer service, the pronunciation and language of staff is more than just pathetic and similarly their IVR system and commitments.
Also the best part is that if you are not satisfied with their customer service, you can write to their Nodal Officers as mentioned on their website and again the bestest part is that on their website itself they have mentioned that -"Benchmark- The benchmark for redressal of complaints through the Nodal Officers is ten days", just imagine!!! a consumer writes to a nodal officer for immediate support and Tata Sky has the statement above mentioned on their website that it would take 10 days !!!
Please check the attached image.
No wonder people have moved to Dish TV or Airtel for superior support and services.

Actually, my name is Habibur Rahman Mollah. RMN is [protected].and in my account I couldn't register my Redmi 3s prime mobile. When ever I entered my RNM, to login. It shows an error massage. like you device has already registered in an another tatasky account. But truth is I have never ever registered this device on tata Sky online TV before..

I have to removed the to additional pack of my list STAR SPORTS CRICKET AND STAR MOVIES

Dear sir/madam

My Name Is hari Singh and my Tata sky id.[protected]

I have a complaint that i have lost my old mobile no.[protected]

In future my process in your company with my new no.[protected] and
in future you contract me my new phone no.([protected])

so please you update my new mobile no in your system

thanks

Regard
Hari singh
mobile no.[protected]

What pathetic customer service from your end. The people from senior desk (Kavya, Santosh, Amrita, Sweta) are not at all responsible in taking up complaints seriously. My set top box is not receiving signal from past 2 days but it has yet not been resolved. I am loosing my patience as after taking your premium services, i am not being served well. Same problem has occurred again in past 10 days, i didn't expected this kind of customer experience. If i would have not paid for an yearly subscription from you people i would have definitely discontinued with your services. The complaint was raised on 4th April 2017 and it has been more than 24 hrs that it has been taken into consideration. Do you people actually care for your customer/ customer service? I already have an answer, NO! If you cannot handle complaints, kindly shut down the company.

Dear sir/ madam

My name is RAJIB KUMAR SING my Tata Sky ID No. [protected] I have lost my old RMN and I want to change my Number my New Number is [protected].
Email ID No. [protected]@gmail.com

Regards
RAJIB KUMAR SING
Mobile.[protected]

Last 10 day i am not able to see TV as because i not get signal in my Tata sky i register complaint and they Told that it is chargeable and i say closed my account and refund my balance but no action taken only herasment. I call more than 5 time and adviser are behaving like we are not customer and not take any thing seriously they do what they want to do as This is monopoly i am very upset from this service and finally take other DTH service and pay for it i need full compression for that

Dear Tata Sky, My name is "NARESH BUNNY" with Tata Sky Subscriber ID [protected]; whose named you have wrongly saved as RANGA NAYAKULU on your site; To verify my genuinity you can contact me at: [protected];

On 12th March 2017, two marketing persons from Appco Marketing India visited my house and offered below service with a new connection of Tata Sky as a Holi offer (One was Miss Kalpana ([protected]) & her Manager – Miss Khusi([protected]) ) the receipt no. is 202396 and I am fighting to avail those false made promises;

1) Paid Rs 4, 300/- for two HD setup boxes for my two TV
2) The marketing person promised to give 3 months free viewing option with all the channels (including Hindi, English & Hindi news, English movie, Sports along with 3 regional channels – Kannada, Oriya, Bengali for life time free)
3) This offer would give HD Zapper technology, so viewers can watch the daily soap serials without any commercial breaks.
4) This would work using Smart card technology so monthly viewing charge would be less as charges would be calculated as per customer watches (per day charge)
5) HD Zapper technology would give picture like, the appearance would be full screen (as in the normal subscription some of the bottom & top part won’t appear for many channels)

On 2nd April '17 the installation was over by contacting Miss Priya from Tata Sky([protected]) but she is not picking-up calls since then till now and currently only I am recieving 12-15 channels (5 HD channels out of these). I tried to reach your officials, help line, customer care to get the service in points – 2, 3, 4, & 5 as above.
Today I called Appco Group India - [protected] & spoke to Miss Priyanka about my concern, but still there is no information about the action taken from your end. In the receipt it is written as package: DMP (Dhamal Mix Package) but as per Tata Sky customer care I have been provided with South Sports channel which is very low price package.
I had a discussion with Tata Sky customer care manager Mr. Tarun which was connected by Tata Sky customer care executive and according to him this dealer's fault but I requested him to modify the monthly free plan to Dhamal Mix Package (as promised/written in the receipt given by Appco Marketing India). I came to know that Appco Group India is the official business partner of Tata Sky and I am surprised that how Tat Sky is maintaining this partnership with so many customer complaints logged in for months together.
Being a Tata employee I thought there won’t be any fight to get these offers.
I want to fix this problem by the earliest or I have to reach some higher officials to get it done.
For your information I came to know that many customers are very much unhappy with Appco India service & organization rating is very low due to this. I think you need to improve your service process.

​Thanks & Regards,
Saroj Kumar Nayak
Analytics & Insights Practice
Tata Consultancy Services

I have shifted within the same city. I do not need relocation service from tata sky. In my new building, there is common connection of tata Sky and I have installed my tata sky box, however it is not receiving the signal. When I asked their executive to visit my place, I was told there will be visiting charges of 200 - I agreed with that. Now, they are telling I will have to put relocation request for which there will be charges of 300. Can someone tell why is it mandatory to raise relocation request when I do not want their relocation services? I have already installed set up in the building and have set up the box in my flat - why are they insisting for relocation request and additional charges?
This is extremely poor customer service. Tata Sky simply harasses its customers.

Hi,
I have made the payment​ but still it's not updated.
Can know the reason .

Sir
I am a your dealer but I have only single complaints.i have one demo box but not active. pls I request you pls do my demo box active I have Tatasky glk 70 pieces but I not have demo My dealer code is 262854 My demo I'd is [protected] dealer demo mobile number [protected]
asm or zm not respond asm is Nanje Gowda or Shashi I call already Tejas or Vinod sir but no body help me
pls you do help pls do my demo box active

I'm d nagaraju from ananthapur.I have been recharged a amount of 164rs through online net banking from INDIAN BANK, branch is kalyan nagar branch, Hyderabad.Amount debited in my account no. [protected]. Transaction Ref no:[protected]. But recharge not get in my account ..My I'd no: [protected].plzz send me money back to my account number..I was paid the money through online net banking..as soon as possible try to send my money back.plzz take this necessary action to not repeat this such type of problem s and thanking you to hopely thinking that you will reply me soon as earlier as possible..

I have Tata sky set top box. I have make recharge for one year. But since few days after starting it No Signal screen appears. So please repair at an earliest.
Mobile Number:- [protected]