Tata Sky Complaints & Reviews

1 had complaint yesterday and i was told that our representive will solve your problem by 2pm on sunday but still i didnot get any responce

I am a Tata Sky Subscriber and have subscribed and paid for an annual pack...
My subscriber id is [protected]...
I have a multi connection...
Yesterday i called on the helpline number and asked to add two packs
- English entertainment
- English movies
Out of which the latter was not added where as I was said that it is added. In the first pack too hd channels were not coming only sd channels were coming so I complained and called technician. by the time technician came all my channels stopped working, even though i had subscribed to a annual pack...
Since yesterday noon I'm being said that their senior technician will come soon, but since then no one has come, and my channels anent working since yesterday...
PLEASE CHECK WHAT'S THE PROBLEM AND GET A SOLUTION OUT OF IT AS SOON AS POSSIBLE...!!!

Tatasky does not discloses the fact with their new customers that they will increase the monthly package price every six months. Their customer care executives seems to be trained to behave rudely with customers who bring up the issue of monthly package rental increase without and prior information. Limit of their high headedness is that they clearly say i[censored] can't afford this choose some cheap package. While talking to them they seem to be reading out script instead o[censored]nderstanding the actual problem. They even are not afraid of law or governing authorities as they know very well that all are hand in gloves with each other. Strict action (Civil and criminal) needs to be taken against such executives and companies so that they do not dare to resort to such means ever and other players engaged in similar activities also mend their ways of operation. With this kind of attitude i'm sure tata group will soon start getting befitting reply from customers and should be out of business. Government should cancel their licence to operate.

My customer id is [protected] i was recharge last 19feb.2017 of 285 its monthly recharge n after recharge i got msg next recharge is 19march2017 but today msg got recharge due date 16march how its happen and i have to complaint o[censored]r customer service they hold the customer on call and than disconnect the call one customer care executive told me the per day charge of this package is nine rupees than monthly charge did 270rs. But every time recharge was expired before 2 to 3 days its means this is cheat with customer so give the solution of this complaint n do the action of customer care executive

Dear Sir/Madam

My Name is K SHARATH BABU.and My Tata Sky ID No.[protected]

I have a complane that I have lost my old mobile Number.

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

So please you update my new mobile no.in your siystem.

Thanks,

Regard !!
K SHARATH BABU
Mob.no.[protected]

Ms purnima working in tata sky Lokhandwala office she is a lier, . tata sky shouldn't keep such staff ... I told her that send person by 6 pm she promised me and no one came to repair our tata sky from your company ... just to inform tata sky has bad service now avoid taking it .. if thy will give my money back I m ready to change it to any other dishtv company .

My Tatasky ID Is [protected]
Name Mr. [censored]aldas Goplani
Mobile No [protected]
Recharge reversal on date 16/01/2017
amount. 2450rs Customer Care Want To Recharge Revers successfully on dealer account
but dealer not agree to recharge reversal plz validate My Tv Connection Deactivate On Last 45 Days So I Request Please Hurry Action On My Complaint And I Send Dealer All Detail
]Shop Name : Bombay Xerox And Mobile Shop
Shop Address : Rajavir Road Nr Rajavir Circ Vijay Market Kuber nagar Ahmedabad 382340
Dealer Name : Kishan
Dealer Contact No : [protected] [protected]

On [protected]@tatasky.com

Please provide us credit for 3 days our tata sky deactivated today we can able to pay today, monday we will pay surely so please do the needful

He details of work order is given below
Work Order - VE7DHHQ
Subscriber Id - [protected]
RTN- [protected]
Date of New Connection - 23/02/2017

I requested a new connection via online to Tatasky portal, "http://www.tatasky.com" and also made the payment of Rs 1800.

Post that I receive an engineer call, who suppose to visit for installation, but denied to come. The engineer communicated a wrong message as, security people will not allow for installation, but this was a false statement.

Even I personally talk to the security team and conveyed the engineer to come and install the DTH service, but he denied straight way .

I need full investigation of the issue and take necessary action accordingly to solve the issue asap.

Deactivite everywhere tv on tata sky my account no [protected].please deactivite MY PC DEVICE and activite the jp device on my account.

I was facing issues with my Tata Sky as it wasn't working properly. I was assigned a technician and he came up to my house to check the issue.
He suggested that we should go for HD box, but said the box wasn't available with him at the moment. We waited for a day and he didn't respond. I need to call him up again and follow up on the status. Today, at 7:30 PM he said, he will come at my place and get the box replaced.
Now, I realized my TV is not full HD and thus cancelled the HD box that we ordered earlier. Now, he denied to come at my place and this is so sudden. 15 minutes back he agreed to come but denied as I cancelled the request to change the box.
Is this the kind of service you guys provide? I really wanted to know, I can switch to another TV DTH provider.

The technician was Mr Sanjay and his number is [protected]. Also, I received a call from some so called Mr. Rahul who made ridiculous excuses on why can't the technician come. His number is [protected].
My registered mobile number is [protected].

GET THIS DONE ASAP

Dear tata sky my name is aman bagwan with tata sky subscriber id [protected] whose name you haved wrongly saved as ashish bhagwan on your site please clear my problem

Subject :
Since last 8-10 days 32 members are not receiving Tata Sky signal
This mail is to complaint about pathetic service provided by Tata sky customer care and technician.

Address:
A wing Florencia, kaspate wasti road, waked, Pune-411057

Background:
You have provided common dish for all the users.
Which has some issue and its showing “Your setop box is not receiving signal”
This is happening to all 32 members and happening since last 8-10 days.
Multiple complaints are raised by different members. (Search with above numbers)
But you people are so pathetic that you don’t care to resolve issue.


Every time when any of the flat member raise complaint its getting closed without solving issue.
Your technician is not capable to understand issue.
Your service center executives simply apologize and register another complaint and they don’t even care the issue is resolved or not.

Sorry to inform you but your company service is pathetic, your customer care centers are pathetic, Your model to handle issues where common dish are provided in big flat is pathetic.

We know that if single person opt-out/stop your service it will not hamper your business
BUT
To make you aware issue, We (32 members + some members from B, C, D wing) has planned to bulk Opt-out / Stop your service.
And we also want refund as you people are charging for half year/one year subscription.

If this issue wont get resolve by next Saturday you will get at least 35 opt out request from our society
And also you have to refund money otherwise we can route to consumer forum (We have already used that option with our builder.)

My customer ID is [protected] and my register mobile no is [protected]. On dated 21.02.17 I received a call from tata sky for a 75℅ cash back offer on a bumper pack. Recharge amount is 1400/-. When today 22.02.17 I recharge my account with 1400/- amount, I call to tata sky customer care for update my account with cash back offer than tata sky officer say me you not have any type of offer in your account. So, please solve this matter from tata sky which is doing great fraud with customer. It's very bad marketing practice.

I have taken tatasky connection on feb 16 and my id is : [protected]. Opted for grand sports package on feb 16 for one year and it got expired on feb 17. We changed our option and opted for sports dhamaka package and paid for 6 months on 8th feb 17. After paying the amount online, immediately gave missed call to one of the tatasky numbers. The customer care executive contacted me after 2 days and informed me about the connection was reniewed for old grand sports package instead of newly opted sports dhamaka package. I explained him saying that that is not my option. From that time onwards, i am receiving multiple calls from customer care informing me that the grand sports package was renewed and it is on monthly basis which is very high. Every time i keep explaining them saying that i opted for sports dhamaka package and till now it is not changed and they are demanding me to pay for the extra amount, having connection for grand sports package. I lost my patience in this regard. As i opted for sports dhamaka package for 6 months, i expect the same to be continued. The old package (Grand sports package) was renewed without my knowledge, even though i opted and paid for sports dhamaka package not ready to pay any extra amount, as the old package was renewed with out my knowledge. I request you to settle this issue asap, as every day i am receiving calls from customer care saying that my balance is diminishing very fast.

I was calling customer care for tecnition problem at 11:20 PM then that people abuse me ..

By the Registered Post & Acknowledgement Due Dated: 20th of February’ 2017

To,
M/s. Tata Sky Limited,
3rd Floor, C-1, Wadia International Centre,
(Bombay Dyeing), Pandurang Budhkar Marg,
Worli, Mumbai-400025, Maharashtra State, India.
Telephone: +[protected], +[protected]
Emaild Id: [protected]@tatasky.com

Dear Sir/Madam,
Subject : - Grievance for failure in service of Id. [protected]-Regarding
Reference: - Tata Sky Subscriber Id. [protected], Dated: 08th of January’ 2017
@ @ @
I request your kind attention to the subject with the reference cited above, that I have to state as following:-
01. I have remitted Rs.1800/- (Rupees One thousand and Eight hundred only) towards the new subscription of the Tata Sky HD Connection vide reference 1 cited above. But, your concern was failed to connect the dish properly and failed in proper wiring. And the same was brought to your good concern on phone for several times, but it was no use. Finally, you have deputed your executive to connect the dish and wiring properly in the last week. Also, your good concern has promised that the service is providing is entirely free of cost and no more charges will be charged upon me.
02. And, the behavior of your executive who came to our doorstep for the second time was very rude and shouting at our apartment because of no reason. On the spot, again we had reached you on your phone and conveyed the same. Finally, the connection was done properly. Whereas we called to recharge, again your executive was helpless to guide us, and asked us to talk to our dealer in this regard. Kindly explain us, who is our dealer, we are not yet seen him, except, simply asked you for a new connection through online. Also, I am getting so many offers from so many other service providers in this regard. And, today, your executive has spoken to me that the relocation charges are due to be payable for Rs.300/-. How, you people are charging relocation charges in the same premises, and also it was completely wrong of your company as not proper wiring.
03. So, I request your good concern that to kindly cancel the service connection and refund the entire amount along with interest and penal damages to my account with proper information or otherwise do explain me within the stipulated period of time, why don’t I file a suit against you before the court of law to recover for the amounts along with interest and penal damages for which I have suffered for both mentally and physically for the act of your kind executives.

SRILAKSHMI RAMANENI
Savings Bank Account No. [protected],
Karur Vysya Bank Limited, Pragathinagar Branch,
Kukatapally, Hyderabad, Telangana State, India.
IFSC: KVBL0001466; MICR:[protected]

Thanking You Sir/Madam
Yours Sincerely,
Sd/-
(SRILAKSHMI RAMANENI)
W/o. Ramaneni Yadagiri, M.A., LL.B.,
Advocate of High Court at Hyderabad
Flat No.302, Plot No.377, Srisai Nilayam Apartments,
Pragathinagar, Kukatapally, Hyderabad-500090.
Mobile No. [protected], [protected]

To:tata sky

My subscriber id [protected]

I have a house outside mumbai (In village kashid, taluka murud, district raigad) where i had installed the tata sky tv service. Since i do not visit that house at all, i have not renewed the service, which expired in january 2017.

I have received over 30 calls from your representatives and on 15 occasions i have very patiently explained to the caller the reason that i would not like to continue with the subscription.

Every time i receive a call, it is from a new person and they demand an explanation all over again. A simple “not interested” does not work.
There seems to be no coordination among the persons who are making these calls and a complete and total lack of interest on the part of your company in what your clients are saying. You obviously have no system in place to understand your clients concerns or to update information given to your representatives.

Please note i am not interested in continuing with tata sky and will not be installing it in future too.

Hoping that my records will be updated and i will not receive any further calls from your end.

Regards,
Mark selwyn

Tata sky technician visited my place on sat 18th of feb to resolve issue related to unable to see channels, so to resolve that issue he replaced the card, but unable to resolve it and left the place by saying it will be resolved after 3 hours.
Later on i figured out that they have charged me for card which was not of any use they just do that to increase the bill even till now my problem is same unable to watch channels.

Tata sky id number-[protected],
mobile number-[protected]
name- deepak bengani

scan copy of passbook - one month payment three times withdrawl in my account