Tata Sky Complaints & Reviews

Unexpectedly cut my call:-
I am call Tata sky customer care call center. with [protected] no, on 05.30, pm For enquiring about channel packages, employee talk rudely and disconnect my call ...

Don't buy Tata sky dish, setop box

As tatasky people have replaced my set top box on 30th dec and which was a refurbished one later on after two days the hard disc was coming sound so i have called the customer care and the service guy told that they told that they have to replace the box and the service guy took the box and came back after three weeks and told that the service for you will start from today and to day when i called up the customer care today as my set top box is not working they are saying that the warranty is over which was suppose to me a months time which has started on dec 30th but my new device was replaced again in the first week of jan and the new device has come to me in the month of Jan.

Our subscriber Id : [protected]
We had given a complaint on 14.02.17 regarding services of DTH, but our complaints are still not been solved.
Reference number is : WO# V6BQPLG dated 14.02.17.
Service complaints is repeatedly suffering from last 6 months. Also they are offering to pay the visit charges very High. No proper Replies & Communication.

Our family is using Tata Sky for more than 10 years and we thought that Tata Sky is customer oriented and care about its customers.
But i feel very sad after seeing the way your serviceman is cheated us and the response of Tata Sky after that. The serviceman changed our LNB two days before with a new one having 2 pins but told the Tata Sky that he has fitted a 4 pin LNB and Tata Sky charged us with the price of 4 pin LNB.
After complaining the Tata Sky customer care give a very disappointing response by saying that we will come and change it with a 4 pin LNB. I mean we don't require any 4 pin LNB .We have only two setup box working on that Tata Sky so why would you forcefully giving a 4 pin LNB.
If a trusted company like Tata Sky will do such cheap things to earn money then it will be very disappointing.

An amount of rupee 898 has been deposited on Nov 23 2016 through MVisa
MV id [protected] with
transaction status as Success
Transfer Type withdrawal

Transferred On Wed, Nov 23, 16 11:55PM
Txn ID[protected]wF52gS1
Area Info NA
Billed Yes

till date this amount has not been credit as mentioned in subject even after regress effort has been made with customer care center but no satisfactory reply has been given nor any body has taken any action for crediting of this amount. In view of the above you are requested to credit this amount immediately

I made a UPI payment ref:[protected] on 22-Jan-2017 to [protected]@icici for Rs.460 . But the amount is not created to my tatasky account with subscribe id:[protected]. I talked to tatasky customer care but they denied that the they was no amount credited for this subscriber id.
I even registered complaint to the bank from which I did the transaction. The Bank gave me confirmation that the transaction was done successfully from their end.
Requesting to look into the matter and help me get the same amount credit to my subscriber id.
Thanks,
Vinita Kumari
Subscribe id:[protected]

I drop out my secondry tv connection and tata sky executive confirmed me that no charges would apply anymore for secondry connection but charges applied is current statement, i want my refund, it's so unprofessional.
Tata sky ID : [protected]

Its been more than a week since my account is deactivated and TataSky Customer Care agents are keep on telling me that there is an offer attached to my subscription ID but they are not able to provide the details of the offer hence I am not able renew my subscription. They have even disconnected my calls in the middle of the conversation. No professionalism at all!!! Also at times they have promised me that they will call me back but they never called. This is one of the WORST service from TataSky. I am too working in a Service Industry and we never treat our customers like what I am experiencing from TataSky. The Tatasky management team should look into these matters and train the team appropriately.

My Tata Sky Complain No : WO#V3915M0

Please find money deduction message screen shot.

On 12th Feb - 2017, Tata Sky had deduct my money from my Tata Sky account without any acknowledgement.

My scenario :

On 10th Feb 2017 I had faced Tata Sky connection problem so I called tata sky help center. They provided us technician and he resolved the issue and told us issue is from tata sky not from my side on 11th Feb 2017. As per tata sky policy, if issues is from our side then they have rights to cut technician charges. I called again regarding my money deduction and Tata sky Representative said that we have given acknowledgement about money deduction during call conversion on 10th Feb 2017. So I asked them to provide us call recording of our call discussion but they denied. So how could I be sure about the same.

Made upa payment upi Ref no:[protected] on 11.2.17 for Rs 500/ from [protected]@icici to [protected]@icici to tata sky but it was not credited we have lodged a complaint to tata sky awaiting response. please arrange to credit to tata sky subcriber id:[protected] or refund the amount to [protected]@icici at the earliest. thanking you in advance yours sampath kumar

Respected sir
In my tata sky connection no [protected] picture is not showing clearly.it is stopping, skewing etc during display on screen.more often picture off.I have complaintent so many times but not responded yet and not visited to resolve the problem.some time it irritates upto that extent that connection should be disconnected.so pl order to take appropriate action to resolve the above said problem as soon as possible.Yhank you.
Regards
Er R P Singh
[protected]
address
AE-1, Hydel collony
near clock tower
saharanpur
[protected]
[protected]

I want shift my dish after long period back to new location in same city. Due to my out of country Hence I forgot all the details I have only card number that number is. No.[protected] early reply pls

Few Channels are not visible, customer care associates saying I have to pay 200/- rs for technician where as this is not my set top Box issue (if set top channel issue is there why few channel are not visible). If issue is from TATA SKY then why to pay 200/-Rs. to tatasky
I have called many times to customer care then also saying i have to pay 200/- for technician visit . very worst service from TATA SKY
ID --[protected]

I lost my previous registered mobile number so I requesting to change RMN to [protected]
And my tata sky no. is [protected] Reg. Name is kabir

HD Box upgraded on[protected] and HD channel is getting but proper resolution is not getting due to HDMI connection is not given to the TV. Now I contacted your local agent and they told that 6 months is over so that they cannot do anything on this.
I have paid for one year subscription for viewing Tata sky channels. hence I request you that will you keep my TV to view HD channels properly or Should i found some technical persons from nearby. Expecting your valuable replay at the earliest.

After recharging the reminder on tv screen is till showing so please lookon the issue

My Complaint Register Date04.02.2017, Still now not resolve my problems my compliant nos :Request number is V2L865O, Request number is V1YCIRC, For the last 2 weeks my Tata sky set-up box is not working. I reported
to service center, they changed twice the set-up box but the problem
till persists. And now they say it is due to TV and power distribution
problem. But when i check with other Tata sky set-up box from my
friend it is working good at my home connection with tv. Finally, the
response from service center is very poor. If action is not taken
immediately to resolve the issue, Still now your technician any one not contact with me .

Hi!

My name is fareed ahmed javeed. My subscription id is [protected]. I raised complaint on first week of february as i had issue with my tatasky services. We have a common dish in our apartments. So we were told to use super lnb frequency. The actual issue that i had was when i was using super lnb, my channels were getting freeze. I called the tatasky helpline number they asked me to change the frequency from super lnb to lnb (As they said that it is showing that my dish is a single separate dish). But when i was using lnb then i was not receiving hd+1 channels. So once after all the initial trouble shooting was done, the tatasky executive asked me if a ticket can be raised. I was also informed that no charges will be applicable for visit. Only when there would be hardware change, i would be charged. So the ticket was raised and initially a young guy from tatasky came home to solve the issue. But he left the issue unresolved stating that he is not used to work on common dish as he works only on single dish. He said that he will send senior engineer. I called tatasky helpline again and updated the same and asked them to send a senior engineer. Next day the senior engineer came and he saw the issue. He just changed the switch from one port to another port and issue was resolved. That engineer asked me for 300/- rupees. I said that why is it chargeable as i was told that there is no visit charges and moreover no hardware was changed. That engineer left my house and next day i received call to get the update if my issue was solved. I updated that my issue was resolved and ticket can be closed. Once the ticket was closed, i received an message yesterday (2/10/17) stating that 300 rupees has been charged. When i initially raised a complaint regarding this, i was told that i have raised the ticket for relocation where as i never raised such ticket. I was also told that no money will be refunded as they have all call proof. I called tatasky again and raised a new ticket. I have received a new update stating that the wo v1jcx7m has been raised by the dealer from their end using my id for relocation and they have deducted the charges. Please find my below concerns and questions and provide the clarification

1. I was told that i am no more premium customer. I have been using tatasky from past 10 plus years now and i am not sure as why i am not a premium member anymore. I was never informed about this at all. Can a clarification be provided on this.

2. How come my dish is showing a single dish at tatasky end where as we have only single dish for entire apartments. You can send anyone to check at anytime. Who has updated this and how has this been updated. You can use my address and verify that there is one common dish for my whole apartments

3. How can a dealer raise a ticket from his end using my id for relocation and deduct the money from my account. This is clear case of fraud. I have all the proofs that no relocation was done.

Thanks & regards

Fareed ahmed javeed

(+[protected]/[protected]

My subscriber id is [protected].

Tata sky has activated Active Vedic Math without my permission.

Kindly deactivate Active Vedic Math .

Kindly do it as first as possible.
Otherwise I will disconnect this tata sky connection permanently.

I have Requested To Add Peace Tv Urdu Hd In Tatasky Platform Requesting From Past 2014 Still not Yet added Take A action on this why iam requesting peace tv
Urdu HD Because of Zakir Naik Knowledge is Excellence