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Tata Sky Complaints & Reviews

2.1
Updated: Nov 4, 2025
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Tata Sky reviews & complaints page 243

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S
Sanjay Rishipathak
from Mumbai, Maharashtra
Jan 29, 2017
Resolved
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Address: 400708

Sir, sanjay phalkar customer id[protected] has used your service before o5 year, i have take plan of half year ly and this renew date is 30 jan 2017. If i cannot break this plan and renew before date, Why change half yearly amount if i can not break plan and i have a old customer give answer my dought is not take apply exceed amount another any company not take excess amount if i cannot break or not renew before due date please give answer
Thaks and regards
Mar 2, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2017
Tata Sky Customer Care's response
Hi, the Semi Annual pack will be renewed automatically if the account has sufficient balalce else it will be changed to monthly pack. Please visit http://www.tatasky.com/wps/portal/TataSky/channels for further information. Let us know if you need anything else.
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    S
    Shamlau
    from Kolkata, West Bengal
    Jan 29, 2017
    Resolved
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    Resolved

    Address: Mon, Nagaland, 798621

    Dear Sir/Madam

    I am Mr Langmei Konyak and i have lost my previous registered mobile number and we could not able to add or watch a single channel.

    I therefore, would like to change this mobile number [protected] to my sucriber tatasky id No.[protected] to used my Id problem and for your any futher information.

    Yours Faithfully
    Mr Langmei Konyak
    Mar 1, 2017
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Jan 25, 2017
    raju manoj's response
    please help sa for as posible
    Verified Support
    Jan 29, 2017
    Tata Sky Customer Care's response
    Hi, your concern concen is certainly noted! We will call you soon to change your RMN.
    My name is s.swathi i do T0ata sky cencelletion BUT not give refound my moneny just one day do collection only i take to ur customer care excetiev but he was telling not give refound please let me halp me
    s. swathi
    [protected]
    vizianagaram
    AP
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      C
      Chaiwang
      from Kolkata, West Bengal
      Jan 29, 2017
      Resolved
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      Address: 798621

      Dear Sir/Madam

      That sir, My name is Langmei Konyak and I have lost my registered mobile number.
      I Therefore, would like to registered another new contact number [protected] to my tatasky Id No.[protected] for any further information.

      Your faithfully
      Mr Langmei Konyak
      Mar 16, 2017
      Complaint marked as Resolved 
      Verified Support
      Feb 11, 2017
      Tata Sky Customer Care's response
      Hi Langmei, we are glad to assist you . You can always login to www.mytatasky.com > enter your RMN/ Subscriber ID> click on my account and enter password> under profile tab you can modify the RMN.
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        B
        Bodhraj Mehra
        from Noida, Uttar Pradesh
        Jan 29, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        We r complete 8 Jan but no body resolve this complete to last 21 day we r pay double money to tata sky my I'd [protected]
        Mar 16, 2017
        Complaint marked as Resolved 
        Verified Support
        Feb 13, 2017
        Tata Sky Customer Care's response
        We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
        Verified Support
        Feb 13, 2017
        Tata Sky Customer Care's response
        We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
        You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issue.
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          D
          D Chaturvedi
          from Kolkata, West Bengal
          Jan 28, 2017
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700033

          User ID [protected] I have 3 (1+2) TV connectionshow of TataskyS. at Kolkata.
          Problem persists for several weeks. Repeated complaints could not rectified .Delayed response. Replacement of my good multiswitch by another old switch and asking payment of Rs350-400/- but improvement in signal. My existing 2 switchespecially they took away. Help lines and complaints in local office of not much help. Just assured sending technician but nothe able to rectify. I don't know if there is any competent authority in TataskyS to look after such grievances.
          Devesh Chaturvedi.
          Mar 5, 2017
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jan 31, 2017
          Tata Sky Customer Care's response
          Hi, your concern is certainly noted! We have raised a service request and shall contact you soon to get this sorted.
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            B
            Balraj87
            from Delhi, Delhi
            Jan 28, 2017
            Resolved
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            Resolved

            Address: 142001
            Website: www.consumercomplaints.in/new_complaint

            Dear sir, i recharge my account 8200 rs(6month pack).I recharge 8200 rs on 26/1/2017.On the same day my pack has been chaged without any information.No one call me about plan change.Why you change my plan without my permission.What is this.My id is:-[protected] name balraj singh.I have been your customer for 10 years.I bought your tata sky dish in 2006.So why you are doing this with me without my permission.My contact no is:-[protected]
            Feb 28, 2017
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jan 28, 2017
            Tata Sky Customer Care's response
            Thank you for bringing this to our notice, Balraj. We'll call you at the earliest to sort this.
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              K
              Khushi Bhivgade
              from Mumbai, Maharashtra
              Jan 27, 2017
              Resolved
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              Resolved

              TV id no-[protected], registered mobile no-[protected]
              I want to deactivate the active music
              service today itself.
              Mar 6, 2017
              Complaint marked as Resolved 
              Verified Support
              Feb 02, 2017
              Tata Sky Customer Care's response
              We have raised a service request for you. You will be contacted soon on the RMN.
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                H
                hss.pnb
                from Delhi, Delhi
                Jan 26, 2017
                Resolved
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                Resolved

                Address: Bhagalpur, Bihar, 812001

                D/Sir,
                Previous RMN -[protected] lost during travel and I am in trouble to contact tatasky enterpreneurs for solution of day by day requirements .
                Hence, convert my RMN to new one as mobile no.-[protected] .
                My email id is rediffmail.com /hss.[protected]@gmail.com
                My new RMN will be preffered by me as [protected]
                I will grateful.
                Thanks,
                ID-[protected]
                Feb 28, 2017
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jan 26, 2017
                Tata Sky Customer Care's response
                Hi, your concern is certainly noted! We shall contact you soon to change your RMN.
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                  A
                  avss4819
                  from Hyderabad, Telangana
                  Jan 26, 2017
                  Resolved
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                  Resolved

                  I get a coupon worth rs.500/ - at the time of registration in Tata sky but I cannot find it again. how can I get back discount coupon and how can I use it pl reply
                  Mar 9, 2017
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 02, 2017
                  Tata Sky Customer Care's response
                  Hi, we would be glad to assist you. We have raised a service request to resolve this at the earliest. Stay Tuned for further updates.
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                    N
                    Narasimha Rvn
                    from Mumbai, Maharashtra
                    Jan 26, 2017
                    Resolved
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                    Resolved

                    Address: 577202
                    Website: www.tatasky.com

                    Please add my request to this id its very too process i think pls do it fast has it fast this is too lste and head ace process pls i cant tel anything abt ths pls add my request thats all i nead.
                    Feb 26, 2017
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Jan 26, 2017
                    Updated by Narasimha Rvn
                    Please add my request to this id its very too process i think pls do it fast has it fast
                    Jan 26, 2017
                    Updated by Narasimha Rvn
                    Pls add my request
                    Jan 26, 2017
                    Updated by Narasimha Rvn
                    Pl
                    Verified Support
                    Jan 26, 2017
                    Tata Sky Customer Care's response
                    Hi, your concerned is certainly noted! Please let know which channel you want to add, we will help you with this.
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                      O
                      Olfy Rodrigues
                      from Akot, Maharashtra
                      Jan 25, 2017
                      Resolved
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                      Resolved

                      Website: www.tatasky.com

                      Hi..
                      My name is daniel rebello and my tatasky ID is [protected].
                      Its been 10 years now ive been using this tatasky..but fr the first time a pakage been activated without my knowledge...
                      I had activated only damaal sports pack a month or 2 months before and all the packages i had disconnected and specially english movies...ull can check..but all of a sudden it got activated again and my amount to pay monthly started showing 415 where it supposed to be 380 rupees. ..
                      The best thing when i called the tatasky customer care the agent named MANOJ on [protected] at 21:45 pm on 25th of January was very rude and careless about the customer complain...and said on 5th of January tatasky agent called me for package promotion and i said yes for the offer for paying 1 rupee per day for english movies chanels...i was shocked as i stay alone at home and theres nobody besides me to receive the call...when i dint receive the call they who did and who said yes for the offer...and when i checked the call list there is no call details from tatasky on 5th.6th and also 4th..
                      Its very bad that ur tatasky agents make mistakes and we have to suffer, and the best part was when i was trying to explain the customer agent (MANOJ)he just hanged as if he doesn't care for anything. ..its really shameful that such kind of persons working who doesn't care ...
                      Plz if any body want to help me...plz cancel the pakage as i dont want to pay nything extra which i am not watching..as youll show big things on tatasky that we can choose our own channels...but it seems like ull decide by activating the pakages what we have to watch...
                      I am attaching the call log for 4th .5th and 6th plz see and decide..
                      Ill be anxiously waiting for your reply. ..
                      +3 photos
                      Feb 27, 2017
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2017
                      Tata Sky Customer Care's response
                      We understand what this has been like for you and shall call you at the earliest to address this.
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                        P
                        Panchagnula Venkatappaiah
                        from Kavali, Andhra Pradesh
                        Jan 25, 2017
                        Resolved
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                        Resolved

                        Address: Nellore, Andhra Pradesh
                        Website: www.mytatasky.com

                        My tatasky id no.[protected] rmn [protected] recharge validity upto 02032017, but it is being shown that setup box not receiving signals. inspite of checking of all connections, proper weather conditions the same message is being shown and channels are not telecasted. please resolve the problem immediately.
                        Mar 9, 2017
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 02, 2017
                        Tata Sky Customer Care's response
                        We hope that your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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                          S
                          santiagosadanantham
                          from Chennai, Tamil Nadu
                          Jan 26, 2017
                          Resolved
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                          Resolved

                          Address: 600034
                          Website: www.myTatasky.com

                          Dear Sir,

                          We have paid subscription for South Special Pack for the year2017 basis

                          Rs.180 per month ..As we renew the same south special pack of ID

                          No.[protected], the said amount has been paid for this year 2017. Kindly

                          let me know as to why it has not been accepted . We plan to change over to

                          another like AIRTEL if you fail to renew it.you are requested to rectify and

                          resolve the problem as soon as possible for which kind of act we are

                          greatful.

                          Thanking you,

                          Faithfully Yours,

                          S.SADANANTHAM.
                          Feb 27, 2017
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 26, 2017
                          Tata Sky Customer Care's response
                          Hi, your concern is certainly noted! We shall contact you soon to get this sorted.
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                            P
                            pawan kr1990
                            from Delhi, Delhi
                            Jan 24, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110005
                            Website: Tata Sky

                            Dear sir,

                            Two days ago i picked your service & now my tata sky is not running properly because some technically issues from your side, what is this tell me if i knowing that befor picked the plan i never ever take tata sky. After that i calling to your customer executive she said you receive a call from our side then they decide which time we suit for sort out your problem.
                            I only requesting sir pls think about this
                            Feb 25, 2017
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2017
                            Tata Sky Customer Care's response
                            Hi, your concern is certainly noted! We shall contact you soon to get this sorted.
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                              D
                              Dasharth Zizuvadiya
                              from Surat, Gujarat
                              Jan 24, 2017
                              Resolved
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                              Resolved

                              Address: Surendranagar, Gujarat, 1234
                              Website: my tata Sky. com

                              My tata Sky satop box not responding to
                              Mar 8, 2017
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 02, 2017
                              Tata Sky Customer Care's response
                              We hear you.You will soon hear from us for further assistance.
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                                J
                                Jace
                                from Mumbai, Maharashtra
                                Jan 23, 2017
                                Resolved
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                                Resolved

                                Address: 400089

                                I had subscribed for a tata sky english movies package,
                                Where you pay rs 1 for one month,

                                One month ended on 22nd jan 2017.
                                They sent an sms, indicating that to cancel subsciption
                                End emem to 56633
                                I sent an sms correctly, but i got message incorrect.

                                Then i called on 23rd jan 2017, the call center staff told me
                                That they would schedule a call on 25th jan 2017

                                After the discussion with me a decision would be taken whether to
                                Remove the said package.

                                I ask

                                Why should i wait for 2 days and pay for 2 days extra when i dont want the package.

                                Also what do they mean they will discuss with me and then decide

                                This is cheating.
                                Tata sky is cheating the customer by forcing the customer to take a
                                Product he does not want.
                                Feb 23, 2017
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Jan 23, 2017
                                Updated by Jace
                                I called again, and on threat of raising a complaint, the action service requested from Tata Sky was completed
                                Verified Support
                                Jan 23, 2017
                                Tata Sky Customer Care's response
                                Hi, we are working on your concern and shall contact you soon to get this sorted.
                                Unable to see the India England match.
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                                  A
                                  amol M Patil
                                  from Mumbai, Maharashtra
                                  Jan 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Raigad, Maharashtra, 410206

                                  Dear Sir/Madam

                                  My Name is Amit Patil .and My Tata Sky ID No.[protected]

                                  I have a complane that I have lost my old mobile no.[protected].

                                  In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

                                  So please you update my new mobile no.in your siystem.

                                  Thanks,

                                  Regard !!
                                  Amit Patil
                                  Feb 25, 2017
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 23, 2017
                                  Tata Sky Customer Care's response
                                  Hi, your concern is certainly noted! We have raised a service request and shall contact you soon to change the RMN.
                                  Please change my mobile no old no to this no [protected] and my email id [protected]@gmail.com to [protected]@gmail.com. Please contact to this no and my email id in future.
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                                    S
                                    swati.sp1994
                                    from Mumbai, Maharashtra
                                    Jan 22, 2017
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                                    Address: Mumbai City, Maharashtra
                                    Website: www.tatasky.com

                                    The HD channels were not functioning properly since many months, after complaning about it for about 3-4 times the tata sky operator suggested to change the HD box. The problem was not resolved even after changing the HD box and thus i again launched a complaint for the same but no solution was given by the operator.
                                    I’d suggest you to provide your subscriber ID here so that Tata Sky's support team can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and rectify the signal issue problem you have been facing persistently.
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                                      S
                                      sashidharan Muthachikandy
                                      from Kolkata, West Bengal
                                      Jan 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: Kozhikode, Kerala, 673104

                                      I am a subscriber of Tata Sky since few months. Most of the we are not at home and we hardly use for few hours and they do not carry forward the unused amount. Since they have a monitoring system why don't they make changes in the system that if a person is not used for at least 50% of total hours (24x30 /2 ) the balance of amount should be carried forward to next month. Especially like me aged persons, whose children are away and we are pre-occupied with many commitments it would be advisable that the balance of 50% be carried forward .

                                      I had re-charged on 23 Dec 2016 at 9.15hrs and they deactivated today (21 Jan 2017) morning at (9.00 AM). Total days covered are 9 days in Dec and 20 Days in January and a total of 29 days. If the recharge is for one month how they deactivate the connection before time. This was happening regularly in every month and I complained to them few times and to feedback from them.
                                      The package offered is for rs. 220/- south special package and today they asked me to re-charge for rs. 230/-. The reason is not known.
                                      The channels offered as per their leaflet is not provided and most of the channels are locked.

                                      Kindly advise what is to be done with this service provider.
                                      Feb 22, 2017
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 22, 2017
                                      Tata Sky Customer Care's response
                                      Hi, the price of South Special has been increased and it is Rs.230 now. Your feedback is duly noted!
                                      I was book tata sky HD connections today through customer care at rourkela odisha but technician refused to install fresh wire so that i cancelled the order but i need this one please suggest how can i enjoy your services thank you
                                      MULTI-TV recharge problem:
                                      My subscriber ID: [protected]
                                      1st connection: SD set top box
                                      2nd connection: HD set top box

                                      I want to recharge for only SD set top box and want to pay only Rs. 240 for second connection. But i am getting charged for HD Access Fee. How can i remove HD Access Fee?? Please help.
                                      I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.
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                                        D
                                        Deepak08wc
                                        from Noida, Uttar Pradesh
                                        Jan 21, 2017
                                        Resolved
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                                        Resolved

                                        Address: Rohtak, Haryana, 124112
                                        Website: www.tatasky.com

                                        It happens repetitively with me that the subscription is not activated, after 36 hours of activation. I tried all of their customer care no., but could not contact any of them.
                                        TataSky ID-[protected]
                                        Mar 5, 2017
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jan 31, 2017
                                        Tata Sky Customer Care's response
                                        Hi, we have just refreshed your account, could you check and kindly write back to us if the problem still persists.
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