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Tata Sky Complaints & Reviews

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Updated: Nov 4, 2025
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Tata Sky reviews & complaints page 245

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K
kumardinesh12
from Delhi, Delhi
Jan 13, 2017
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Dear Sir
My Tata Sky user id is [protected] .We are requested to please deactivate sports channal .
.I do not like channal .
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    A
    ashok Kant
    from Mumbai, Maharashtra
    Jan 13, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400021

    In less than 6 months, Tata Sky through sms intimated subscription of Active Music Pack on their own & started charging without any request from me. This is nothing but cheating & 420 adopted by Tata Company officials.

    Ashok
    Feb 20, 2017
    Complaint marked as Resolved 
    Verified Support
    Jan 20, 2017
    Tata Sky Customer Care's response
    That’s not how it should have been Ashok.We have raised a service request and will hear from us at the earliest.
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      R
      Ramkumar Ramachandran
      from Madurai, Tamil Nadu
      Jan 12, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600010

      Tata Sky has wrongly billed us for cable while we never used the cable at all. It is unfair that they keep calling us again and again for paying this due. Surprising to see company like Tata Sky getting into such malpractices.

      Cables used during installation belongs to us which is not understand by Tata Sky. We could send a technician and find this out easily which is not done by them
      Feb 23, 2017
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Jan 13, 2017
      Tata Sky Customer Care's response
      Hi Ramkumar, we hear you. Your concern has been noted and will receive a call from us soon to get this resolved.
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        A
        Abhinav4096
        from Allahabad, Uttar Pradesh
        Jan 11, 2017
        Resolved
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        Address: Lucknow, Uttar Pradesh, 226023
        Website: Www.tatasky.com

        I am trying to get activated my set up box after 6 month or more.earlier mine set up box was primary which is inactivated by my self and secondary box working properly now I have to activate mine. M calling on regularly basis but cuold not get succeed this is really very shamefully for such a big company like tata sky. Your tellycaller operators don't able to get my problem even...
        Feb 15, 2017
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Jan 12, 2017
        Tata Sky Customer Care's response
        Hi, we do not want you to feel this way. Allow us to help you. We've raised a service request and shall call you soon to solve your concern.
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          B
          Balugoud
          from Manuguru, Telangana
          Jan 11, 2017
          Resolved
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          Address: Ranga Reddy, Andhra Pradesh, 500092

          My tatasky setup box was not working.i lodged complaint to customer care.they sended technician .he checked and said that setup box will not work, u should buy new setup box.he took 900rs for the new one.the old setup box, old remote also he has taken.i asked for the old remote, but he is saying I will hand over the old Setup, remote to company.is it correct
          Feb 13, 2017
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2017
          Tata Sky Customer Care's response
          Hi, we've noted down your concern and shall contact you soon to sort this out.
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            D
            DAVINDER KUMAR AGGARWAL
            from New Delhi, Delhi
            Jan 11, 2017
            Resolved
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            Address: New Delhi, Delhi, 91

            I take Tata Sky DTH connection vide id no [protected] in Nov 2016. From[protected] I received so many calls from that company that a offer is on my connection, if I recharge for a Year subcription only in Rs. 2700, then my connection is valid for a year and I will see all the chhanel except HD chhanel in november 2016 packege. Afterthat I recharge for Rs. 2700 and a confirmation call is received from the company and my connection is recharged upto[protected]. After that in my connection only one kids chhanel is showing. When I talked their customer care then they told that in this packege only one kid channel is allow but in november 2016 packege all the kids chhanel are allow
            Feb 15, 2017
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Jan 11, 2017
            Tata Sky Customer Care's response
            Hi, we've certainly noted down your concern and shall call you soon to solve this.
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              D
              dmiseall
              Jan 10, 2017
              Resolved
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              Resolved

              10 Jan 2016
              called from: +[protected]
              I keep getting several calls from the past 1.5 years randomly asking if my name is Sanal/Jyothi etc and tell that my tata sky connection payment is pending. I keep telling them that this number belongs to me and my name is not whom they were addressing to. I have never taken any tata sky connection and only once I took a tata docomo sim and tata wifi dongle both of which I have discontinued. Each time I get a call I ask them to remove my number from their database but I still keep getting calls addressing some other person's name.

              I expect you to thoroughly check your database and remove my number([protected]) and please, please make sure I do not get any such unwanted calls.
              Feb 13, 2017
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jan 11, 2017
              Tata Sky Customer Care's response
              Hi, that's not how it should have been. We've made a note of your concern and shall fix this at the earliest.
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                G
                Garima Kaushik
                from Mumbai, Maharashtra
                Jan 9, 2017
                Resolved
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                Address: 400101
                Website: tatasky

                The worst company ever... I have to complain every 2 weeks. Its signal goes off and every visit either they change ur box @ 600 rupees which is bloody refurbished and doesn't work after one month which means pay again for another box. Plus every visit they charge us 200 rupees. Mr. Ratan Tata I buy tata products bcz o[censored]r honest reputation and work ethics. But it seems Tata sky is run by thieves.
                Feb 15, 2017
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Jan 10, 2017
                Tata Sky Customer Care's response
                Hi, we do not want you to feel this way. Allow us to turn around the things for you. Please share your Subscriber ID/RMN, we shall help you fix it.
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                  M
                  madahav
                  from Visakhapatnam, Andhra Pradesh
                  Jan 9, 2017
                  Resolved
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                  Resolved

                  Sir, I am a new dealer of Nimbal village in Indi taluka. My dealer no is [protected]. Then my distrubuter no is [protected]. Its one problem to me, todays my account balance is 974.00 rupees. Distributors are 900.00 rupees debited in my account without my permission, balance amount is 74.00 in my account. How recharge to customer's account 200.00 rupees? How to do my business? What reason of my amount debited many many times? Please call to me [protected].
                  Feb 14, 2017
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 10, 2017
                  Tata Sky Customer Care's response
                  Hi, that's not how it should have been. Please write to us at [protected]@tatasky.com to solve your concern.
                  I have raised the complaint in 2 days back, still signal issue is not resolved, Every 3 month I am facing issue in tata sky connections, always getting the error a New software is getting downloaded.
                  My suggestion on this tata sky, Please don't buy this product. worst and very very bad service
                  Subscription ID: [protected]
                  Dear Sir

                  I have purchased Tata Sky from a agent, and I lost his contact. Now i need RMN and Password to Recharge my account

                  Subscription ID : [protected]

                  I am an Indian and living in Bangladesh, so you can contact me by mail: ravindra.[protected]@gmail.com cell :[protected]

                  Thank you

                  Automatically amount debited in my account many many times - Comment #2635826 - Image #0
                  You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and resolve your issues.
                  Reference to our ID No.[protected] of Laxmidhar Mohapatra(RMN. [protected]).We have taken a package of 270/pm.But as per your record it is showing Rs.485/pm.How it is possible the above said amount increased gradually without our prior permission.Please advice your assistance to stop this type of practice.In this regard you are requested to settle our previous package immediately i.e.270/-pm till further advice from our side. Otherwise we go for other DTH service for this inconvenience caused.

                  Thanking you,
                  Laxmidhar Mohapatra
                  Mob.[protected]
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                    J
                    johnmarboh
                    from Delhi, Delhi
                    Jan 9, 2017
                    Resolved
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                    Resolved

                    Address: 793006

                    Dear Sir/Madam

                    My Name is Virginia Thabah.and My Tata Sky ID No.[protected]

                    I have a complane that I have lost my old mobile no.

                    In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

                    So please you update my new mobile no.in your system.

                    Thanks,

                    Regard !!
                    Virginia Thabah.
                    Mob.no.[protected]
                    Feb 10, 2017
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 09, 2017
                    Tata Sky Customer Care's response
                    Sure Virginia. We've noted down your concern. You'll soon hear from us with an update. In future, you can always change your RMN by logging into your account at www.mytatasky.com with your Subscriber ID/RMN.
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                      A
                      arshiagarg
                      from Chennai, Tamil Nadu
                      Jan 8, 2017
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600097
                      Website: tatasky.com

                      I am a tata sky customer with customer id - [protected] residing in chennai. After the recent cyclone hit my tata sky stopped receiving the signal. I filed a complaint on 24th dec regarding the issue. The technician came to visit only after a week on 31st dec. He changed some wire and charged 200 (Visit charges) + 100 (Wire change charges)+20 (Some activating cost). When he left tata sky worked fine for about 3-4 hours after which the picture gets stuck every 4-5 mins. Today, after just 1 week, when i call them about this problem they say it's a different kind of problem so we will have to pay 200 visit charges again. So that means, every day if i face an issue i will have to pay 200 again and again. The issue was resolved only for 4 hours the day technician came and i am reporting it only after 7 days. What kind of customer service is this? On top of that your customer service agent was rude enough to shout and force me to pay more money.
                      Feb 9, 2017
                      Complaint marked as Resolved 
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 08, 2017
                      Tata Sky Customer Care's response
                      Hi, we completely understand what this has been like for you. Allow us to help you. We've raised a service request and shall contact you soon to fix this.
                      My setup box not working, got replacement with another non working setup box. Got charged it and have to change one more setup. This happened in 8 days. 22 ND complaint lodged no end resolution. It was closed by giving fake information as it working. Second complaint no action and no resolution. Customer care disconnecting calls
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                        A
                        avinash dongare
                        from Hyderabad, Telangana
                        Jan 7, 2017
                        Resolved
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                        Address: 600067

                        I have tatasky connection no [protected], have paid for annual package of south dhamal mix.I am not getting at least 10 chanels for which i had paid.After calling to customer care they are not giving proper response and asking for visit charges of Rs200/- Earlier also in the month of June and Sept they have charged Rs200/- .Every 2-3 months they are asking the visit charges.and not repairing very properly, so as to solve the problem.Also for this 10 chanels why should i pay as this is tatasky tranmision and system probem and it should be free of cost
                        Even i can not check there massage on tv as this massage chanel is also not available and showing signal problem
                        Direct tatasky to solve the problem properly and permanently with no cost
                        +2 photos
                        Mar 21, 2017
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Jan 07, 2017
                        Updated by avinash dongare
                        I am not getting no of chanels for which i had paid, and this is there transmission problem.For which they have to provide service support without any charges.I have already paid Rs200/-earlier in month of sept for the problem.and this there system & transmission problem.

                        Verified Support
                        Feb 13, 2017
                        Tata Sky Customer Care's response
                        Hi, your concern is certainly noted! We shall contact you soon to get this sorted.
                        I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.
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                          P
                          pawanchauhan2004
                          from Delhi, Delhi
                          Jan 7, 2017
                          Resolved
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                          Resolved

                          Address: Ghaziabad, Uttar Pradesh, 201014
                          Website: Tatasky.com

                          I am using tatasky hd from last 5years..1year back i have shifted to location which is just 300mts from my last location. I have reinstalled my tatasky from their service team. After that every 1.5-2.0months i am facing no sign prob. And i have to pay 170-200rs everytime.. I am clue less what is the problem.. Again i am facing today same problem again they are telling u have to pay 200bucks for service visit.. Same guy is coming and doing nothing.. Plz help and discuss..
                          Feb 10, 2017
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2017
                          Tata Sky Customer Care's response
                          Hi, we understand what you might have gone through. Allow us to help you. Please help us with your 10-digit valid Subscriber ID/RMN, we shall look into it.
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                            TN Bisen
                            from Aurangabad, Maharashtra
                            Jan 7, 2017
                            Resolved
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                            Resolved

                            Address: Gondia, Maharashtra, 441614
                            Website: tatasky.com

                            Dear sir
                            My cust id no. [protected],
                            Dhammal mix pack active with my id wef morning of 05.01.17, but complete hindi movie channels not viewing since evening of 5.01.17.
                            I contact your care centre on same date, & more times till today,
                            Your mechanich visit at my home today, but problem not solve, mechanich telling me no problem at set top box and signals, problem at higher level.
                            If your team not solve this problem,
                            I say very shameful subject for you.
                            Thanks.
                            Feb 9, 2017
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2017
                            Tata Sky Customer Care's response
                            Hi, we've noted down your concern and shall contact you soon to solve this.
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                              S
                              sudesh kumar tiwari
                              from Ashoknagar, Madhya Pradesh
                              Jan 7, 2017
                              Resolved
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                              Resolved

                              Address: 473111
                              Website: www.tatasky complaints.com

                              Why add active smart game pack for 59 rs. P/m without my concent. Remove it urgent. I am your very old custmer. But cheat me about toll free number its not toll free. And also do not discuse to your custmer care representatives. My tatasky id is [protected] and mob. No is [protected]. Otherwise i disconnect your dth service. Please gontect me on my mobile number.
                              Feb 10, 2017
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 07, 2017
                              Tata Sky Customer Care's response
                              Hi, that's not how it should have been! We have raised a service request and shall contact you at the earliest to get this sorted.
                              Jan 07, 2017
                              Updated by sudesh kumar tiwari
                              i wait for your phone
                              Verified Support
                              Jan 09, 2017
                              Tata Sky Customer Care's response
                              Hi Sudesh, hope your issue has been resolved. Please let know if you still need any help.
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                                S
                                Satyam Baranwal
                                from Noida, Uttar Pradesh
                                Jan 7, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411045
                                Website: ww.tatasky.com

                                I had got my tata sky installed. My subscription id is [protected]. The technician came and said that it will required 50 m of wore to get my tatasky connected from my home in 4 th floor to topfloor. I refused to get it done and complaint to tatasky. They said that it will not happen and again sent the same technician and witboit telling they made an online bill of rs 600. Tatasky has been very unethical till now.
                                Feb 8, 2017
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 07, 2017
                                Tata Sky Customer Care's response
                                Hi, as informed earlier Rs.600 has been debited for the extra cable used while installation. We provide free cable up to 10 mts. Do contact us if you need further information.
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                                  N
                                  Narayan Bhatlekar
                                  from Roha, Maharashtra
                                  Jan 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: 403524
                                  Website: www.tatasky.com/wps/portal/TataSky/home

                                  Dear Sir/Madam

                                  My Name is Yallappa .and My Tata Sky ID No.[protected]

                                  I have a complain that I have lost my old mobile no.

                                  In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

                                  So please update my new mobile no.in your system.
                                  I have a complain that I have lost my old mobile no.

                                  In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

                                  So please update my new mobile no.in your system.

                                  Thanks,

                                  Regard !!
                                  Feb 9, 2017
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 07, 2017
                                  Tata Sky Customer Care's response
                                  Hi, your concern is certainly noted! We shall contact you at the earliest to update your RMN. You can also update the same on http://www.mytatasky.com/ .
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                                    L
                                    Lavkesh Jain
                                    from Pune, Maharashtra
                                    Jan 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411037
                                    Website: www.mytatasky.com/web/portal

                                    Tata sky has been increasing the price of dhamaal mix package for past 3 yrs. inspite of paying them as they wish, the recent recharge has stopped my few of the channels and now they are saying a technician has to be arrange which will cost another 200 rs which is completely unfair. So these is a clear case of startegy that tata sky has started to burden customer with more charges by sending technicians for the sysytem changes they have done from their end. IT seems to be a huge scam and need thorough investigation
                                    Feb 9, 2017
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 07, 2017
                                    Tata Sky Customer Care's response
                                    Hi, we do not want you to feel this way. Allow us to help you. We've raised a service request and shall call you soon to fix this.
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                                      V
                                      viswapv
                                      from Mumbai, Maharashtra
                                      Jan 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra, 400709

                                      Since 6th Jan 2017, my Tatasky TV connection does not work and exhibits caption "Set TOp box is not receiving signal" I lodged a complaint today (7/01/2017) with their Customer care. A mechanic arrived at my place this afternoon and said a part has to be changed for which I have to shell out Rs. 400/- . I suggested that the dish could have changed orientation and requested him to check it. He loosened the dish and said I have to relocate the Antenna. I requested him to give a report to this effect which he said that it is not their system. I wonder what kind of system do they have?
                                      Feb 10, 2017
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 07, 2017
                                      Tata Sky Customer Care's response
                                      Hi, we understand your concern and have raised a service request. You'll soon receive a call from us to solve this.
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                                        G
                                        Girish877
                                        from Bengaluru, Karnataka
                                        Jan 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bijapur, Karnataka, 586101

                                        Hi All,

                                        I am going to disconnect the connections.

                                        My complaint with respect to update process, tatasky push the update on Dec19th, during that time my dad is not in town so that update didn't happen and it got failed and when he came back the Tata sky update stuck at 0%.

                                        So to fix this issue called Tata sky n they demanding RS:200 for service visit. Is this is joke, they pushed update and it didn't happen for that they charging customer and customer care person is telling your not in the town so it didn't happen n it's your fault so you have to pay service charge.

                                        Customer care is horrible they will follow just rule book and they will not listen to customer concern.

                                        Free advice to Tata sky, do update every month and attest you find 10% of customer not in the town or there Tv switched off and update will fail and to fix that you charge nice idea know...

                                        Guys my open opinion don't go for it, please select other provider how listen to customer.

                                        My subscriber I'd: [protected]

                                        Thanks,
                                        Girish
                                        Feb 9, 2017
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 07, 2017
                                        Tata Sky Customer Care's response
                                        Hi, we do not want you to feel this way. Allow us to help you. We've raised a service request and shall contact you soon to sort this.
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