Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 24%
Submit a Complaint
8018
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1676
down
712
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917
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407
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561
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342
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485
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306

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524



Assam

Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524



Bihar

Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524



Delhi

Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524



Gujarat

Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524



Haryana

Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524



Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524



Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524



Karnataka

Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524



Kerala

Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524



Kolkata

Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524



Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524



Maharashtra

Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524



Mumbai

Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524



North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524



Orissa

Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524



Punjab

Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524



Rajasthan

Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524



Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524



Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524



Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524



West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524



View More Information...

Customer satisfaction rating
24%
Complaints
8018
Pending
0
Resolved
1879
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

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Tata Sky — problam creat regarding providing of Tata Sky Service

 annu aswal
मेरा टाटा स्काय नंबर [protected] है जिसका रजिस्टर मोबाइल नंबर [protected] है । जयंत सिंह के नाम पर कनेक्स्न है। दिनांक 22.06.2015 से बंद है कस्टम्बर केयर पर फोन करने पर कोई भी ढंग मे बात नहीं करता और नहीं कस्टमर की बात सुनने को तैयार है। जब कोई प्रोग्राम एक्टिवेट...
Complaint comments  Read comments Complaint category TVs

Tata Sky — non attendance of complaint since last 45 days-Subscriber ID: 1150365219

 Jagruti H Parikh
I took new connection on 9/4/15.After 15 days, channel discontinued even after paying 2 months recharge, then after lodging complaint everyday, no one attended and closed complaint. I talked to different persons at Tata Sky and no result. Whole vacation without TV /channels. I want to lodge sue of Fraud, cheating and Worst customer care service in consumer forum....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — NON SIGNAL OF TATA SKY ID NO 1023478256

 Ashok Sahebrao Gaikwad
1. I have filled a online complaint on 13/06/2015 at about 1810 hours and no contact with customer care Executive, then call back option. But about 12 hours not call back from Tata Sky. On 14/06/2015 second complaint filled at 0925 hours, details of complaint informed to customer care executive and call dropped, but no call back from your side. Then, Third complaint filled at about 1130 hours, no signal to my tata sky informed to customer care executive and i asked for my complaint no from customer care executive, she saw me the same will be forwarded to you through SMS, but the SMS has not been...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Cheaters

 Rahulkuk
Dear concern This is to bring in your kind notice that today I had longed a complaint regarding my Tata sky dish, it was bend from one side due to bad whether last week. One field boy by the name of vipin mobile no:[protected] (ID[protected] came around 11:45am. He went to our terrace and after 10min he came down and said - I had changed ur dish. He had given me below attach bill also that mentioned- 200 visit charges and 625 win change = Rs.835/-. But after coming back from office at11:30pm, again I'm facing the same problem. Now I went to terrace to check the dish - it was same dish...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tata Sky — customer care not responding since 42 days

 indoliabhai
Sir, I have called tata sky customer care in agra several times to change my DTH set top box as it is not receiving any channel. But they always replied we will come and change your set top box, I don't know when that day will come. I have already lost my 42 days subscription money as not receiving any channel. My DTH customer I'd is [protected]. To contact customer care we have to pay atleast 10 to 15 rupees per call as it will take 5 to 8 minutes to connect to the customer care and then it connects they said I am not getting you please come again. I am really very fed up with this. Kindly do justice. Thank...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — signal problem...not a single channel visible

 Ravindra Lokhande Pune
Hello Team, My tata sky subscriber ID : [protected] Name : Ravindra Lokhande City : Pune I am very old customer of Tata sky. From 2 days I am not able to see any channel. Its showing signal problem. Last time a month ago there was upgradation from Tata sky and was unable to view channels for almost 10 days. It was understandable for time being. But now when I called customer care yesterday, One guy told that as the weather will get cleared, You will be able to view channels. Today morning almost 2 hrs it was sunny weather but still no channels were visible. Today night when I again called...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky Cheat - Amount deducted twice to tight the Anteena & Denied for reversal

 er.sharad21
This email is regarding incorrect charges deduced knowingly by Tata Sky. My Tata Sky Subscription ID is : [protected]. I have registered a complaint (Ticket number# IGOVMRA) to Tata Sky customer care on 5th June 2015 regarding no signal due to Dish Antenna was loose. The engineer came to fix next day and provided temporary solution, I asked to provide permanent solution but he said to come tomorrow(Sunday) to fix the problem as he was not having proper instruments to tight the Dish Antenna. On Monday i.e. 8th June 2015, I got the SMS from Tata sky stated that Issue resolved & ticket closed...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Rs.350/- being charged for replacement of set top box on the 19th day ,with in one month.

 Dr.Bala Shankar
My customer ID -[protected].set top box was not working properly so I complained on the customer care on 15-5-15.A Tata Sky technician came and saw that the set top box was not working properly so he did master setting and said now set top box will work properly.as the set top box was not working properly I again lodged complain on customer care.the same technician came and changed the set top box on 17-5-15, the problem persisted.In the mean time I renewed my yearly subscription with Rs.7500/- on 1-6-15.As the set top box was not working and we were not able to view any programme, I complained on...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — No signal from last one week.

 Prakash Kadam...
Dear TataSky, My TATA sky ID is [protected]. Registered Mobile is [protected]. I m your old subscriber. I have not been getting any signal for more than a week. Please resolve at the earliest. Regards... Prakash Kadam... [protected] [protected]...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — Insufficient balance reminder even though there is suficient balance

 Hbshah123
Such poor service i have ever expirience, customer care is noy responding. Today i received a call from customer care that your problem is solved but i am still there. same pop up showing reapeatadly. I have taken tata sky by beliving on Mr. Ratan Tata's Comapany but i am not getting the responce from Tata sky team. My sub id is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky Installer/technician visit.

 satya P Singh
My Subscriber ID [protected]. I have Complained for no signal to customer care on 20/06/2015 & customer care executive said that I have Wright complain from your side & our technician visit shortly and they have give me tata sky work order no.IQL52OM.on 21/06/2015 massage come from tata sky "Tata sky installer visit for work order :IQL52OM is scheduled between 23/06/2015 time 16.00 P.M & 16.40 P.M but till date 23/03/2015 time 7.53 P.M no response from tata sky and after all i am calling to tata sky customer care they are not pickup my phone by mistake they have attend my call they have put on hold....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Incorrect Subscriber ID shown and payment wrongly made to others ID

 Vijay A. Mehta
My subscriber ID is: [protected]. When messages was flashing to recharge as becoming due on[protected] I went to Urgent Message board and find that subscriber ID was shown as [protected]. Relying on this I recharged for Rs.500/- through my Axis Bank on[protected] wrongly on ID shown on the screen. My incorrect payment shows Receipt No.[protected]D13843D if that helps you to track my payment and arrange for refund it to me asap. This mistake from your end landed me to pay once again on[protected] by paying Rs.410/- on my correct ID. Surprisingly TataSky Set top box has also shown Subscriber ID as [protected]....
Complaint comments  Read comments Complaint category Tax Services

Tata Sky — No signal for the 2 weeks

 PAULL2F2003
Dear TataSky, My TATA sky id is [protected] Registered Mobile is [protected]. I had installed the Tata Sky only in the month of May 2015 and from June 2015 after rain i have not been getting any signal for more than a week. Even after repeated complaint nobody has attended. Its a complete shut down with a very response from a reputed brand like yours..Tata brand is know for trust which i have lost it Request you to please resolve at the earliest. Regards S Paulraj [protected] [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Frauds

 Ankita kanojia vij
I have never seen a better fraud than this to make money. We bought one year's subcription online to I stall Tata sky in our new home. In an hours time your technician Vishwanath reached our house and without even saying or looking at the TV placement declared that it is not possible to o install tata sky in your house pls take refund. As per him he knows things too well in the building hence it is totally not possible instead we should take airtel. Have u hired people to sell tata sky or airtel. Now we have been chasing for our refund. Neither are you installing your product nor are you refunding...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Unable to view Service and Poorest response

 Abhistiw
Hi My Subscriber ID is [protected], from last five days i am unable to view Tata Sky Services, even after recharge and top of that amount is deducting every day from account . I am really disappointed to say even after my call at your call center "Five Times" no one even to bother to call back, nether any technician visit happen till date and time .Every time i call at your call center, some one cut a sorry figure and rest of the story is same . This is the poorest response or service, i have ever experience in India across any product . Customer is calling no one is bother to response ..."pathetic"...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Unauthorized adding the active channel

 RNHRR
Unauthorized adding the active channel TATA SKY - ID [protected] It is surprising to inform you that, I have received the sms that I 'm subscribed the Active Vedic Maths, but I have not requested the same, please remove the channel from my account and credit the amount deducted for this active Vedic channel. After so many calls and on line chat, it is very difficult to remove the unwanted channel and also get back the money which is debited in monthly account and extend the my recharges date which earlier in mid of August 2016. If it is so difficult you people to resolve this issue and telling...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — Wrong Recharge of HD pack

 kjasleen
Yesterday we recharged our tata sky annual HD pack, for Rs 7500.We opted for an annual pack and instead it has been recharged till Jan 2016.When contacted customer care representative he mentioned ots till June 2016. But the message that we jave received on phone and TV says its till January 2016.Please make the required changes and clarify through mail or message. Email id: kjasleen24@gmail.com Thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — ARROGANT BEHAVIOUR OF TECHNICIAN

 GK SUDHAKAR
MY REGISTERED MOBILE NO. IS[protected] AND THE Subscriber ID IS [protected]. DUE TO THE HEAVY WINDS AND RAIN THE DISH WAS DISLOCATED AND I HAVE LODGED A COMPLAINT WITH THE CALL CENTRE ON 22.06.2015 AT AROUND 6.40 AM. THEREAFTER, I GOT A CALL FROM YOUR TECHNICIAN AT AROUND 11.00 AM INFORMING THAT HE WOULD BE ATTENDING THE WORK. THEREFORE, MY WIFE HAS TO APPLY HALF-A-DAY LEAVE TO GET THE WORK DONE. HOWEVER, THE TECHNICIAN BY NAME MR., ROHIT, MOBILE NO. [protected] HAS NOT ATTENDED TILL 8 PM, EVEN AFTER MAKING REPEATED CALLS, CLAIMING THAT HE WAS BUSY WITH OTHER CUSTOMERS. HE INFORMED THAT HE...
Complaint comments  Read comments Complaint category Government Organizations

Tata Sky — channels are not .coming

 ashok741
Hello My channels are not coming .the old setoff box was replaced with mpeg4 on 17th .Technician told that channels will be activated soon but till now nothing is coming. Despite of writing no action has been initiated from your side.our family is not happy with this type of your response. I am using the tata sky since 2009 but first time I am seeing this type of your response. I written e mail several times and also called via mobile phone but no action has been initiated. Daily money is being deducted from my account. From 9th jun onwards channels are not coming. If required I can produce all...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky worst customer care and support

 Krishkan28
TATA SKY Worst Customer care Subsriber ID - [protected] I have raised relocation request (HZO3A4N) during April raised and received a call after a week. After fixing up appointment and long waits the technician did not turn up to complete the request. Problems faced - Delayed to office. SLA Not met. Un necessary chaos and finally request not completed. Raised new request (1ES332) during May to relocate my tata sky connection from same location (Vignan Nagar to Kaggadaspura - Banaglaore) and the request was done after 1 week followup. only 2 days we were able to view the channels, But...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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