Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
8922
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1511
down
657
up
801
down
365
up
498
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315
up
445
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282

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
17%
Complaints
8922
Pending
0
Resolved
1526
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (498)

Tata Sky Complaints & Reviews

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Tata Sky — change to mpeg2 setup box

 khatriya
My Tatasky id is [protected] and mobile no is [protected] . Now facing lots of problems to change setup box. I tried all available options ie booking by sms conversation with helpline associates and request by email. Me totally unhappy with Tatasky irresponsible service in this matter. Now u r requested to help me......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Complaint regarding not able to view channels

 bhave11
Dear Sir/Madam, I am not able to view couple of channels at my tata sky due to old set top not upgraded to new/ higher version. Regarding this issue I have send complaint 2 times( 30 May & 04 June) at tata sky help desk. But each time my complaint is closed without solving my problem. I am very upset from this type of careless behavior of your executives. I am not understanding why complaint is closed without solving the matter. I hope this time my problem will be solved without any delay. Here I am attaching screenshots of complaints at your tata sky portal, showing their closing next...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding change of setup box mpeg2 to mpeg4

 budhwarms
My Tatasky id is [protected] and mobile no is [protected] and using Tatasky since 2009. Now facing lots of problems to change setup box. I tried all available options ie booking by sms conversation with helpline associates and request by email. Me totally unhappy with Tatasky irresponsible service in this matter. Now u r requested to help me....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Regarding changing old set-top box thereof.

 9436376241
Dear Sir/Madam, In my TV message is coming frequently showing that I have to change old set-top box with MPEG on or before 9th June, 2015 accordingly, I tried to contact with your customer care, but ultimately my all efforts failed.Now It is requested kindly replace my old set-top box with a new one so that I can enjoy the same without any interruption. TS.BAIDYA R.M.N.[protected] [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non activation of accont

 brajesh dobhal
sir, my subscriber ID is[protected].. i subscribed for supreme sports kids pack on 05 Jun15 with a payment of Rs 1930, but it is not activated. now when i speak to customer care they say that your english entertainment pack is activated. i have not asked for any such thing. when i call customer care they keep the call hanged, transferring call here & there. please extend necessary help. thanking you Brajesh Dobhal...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — Recharged it for semi annual package and they deducted it for monthly package and finished the amount in 3 months

 Prakswet
I'm a 6yrs regular user of Tatasky DTH service. We usually recharge it with semi-annual package only for the last 3.5yrs ofcourse to save some bucks. Now here the problem begins, we recharged our account with semi-annual package as usual on 7th Feb., (you can see in the pic attached below)so now the package should last upto Aug 7th accordingly. But on 25th May we got a message saying payment due today.We called the call centre and they said by mistake our package was deducted on monthly basis and not semi-annual and they accepted that it was their mistake and some one from finance dept is going...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — pls change my registerd mobile no.

 partuni
R/s, i have tata sky dth named as mrs.P.Radhe mani, and my cust.id no.is [protected], my mob. no.[protected] was registerd in u r system and now my new mob no. is [protected] so i request u update my new no. in u r system that i can easily communicate to tata sky in any regard. Thank you....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — CHANGE OF MPEG-4 SET BOX WITH OUT COST

 mahipalbisht
i am miserable regarding not installing mpeg 4 box after made numbers of requests, i am facing trouble since 10 days to not seeing seamless so many channels and your department deducting everyday money from my tatasky account number [protected]. i hope do the needful today itself and return or give credit in my tatasky account...
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Tata Sky — recharge offer not provided

 tarunthegunner
1. I received a call from tata sky from number [protected] on 05 jun at 1249 hrs that if I recharge with an amount of Rs 710 I will get a bonus amount totalling to Rs 910. My subscriber id is [protected] and I recharged at 2030 hrs on 05 Jun 2015 but the additional offer has not been given to me and the balance shown is Rs 710 only. 2. I have the recording of the tata sky representative speaking about the offer. 3. You are requested to fulfill the offer as promised and ensure that in future such an effort from the customer is not requiredf and it is done automatically. Thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — no action after made so many complaints

 bharatbupadhyay
i am miserable regarding not installing mpeg 4 box after made numbers of requests, i am facing trouble since 10 days to not seeing seamless so many channels and your department deducting everyday money from my tatasky account number [protected]. i hope do the needful today itself and return or give credit in my tatasky account...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — No Response of Complaint No. IG0PVWI Dt 04.06.2015.

 Tinku Jamalpur
We have locked A Call On Tat Sky on 04.06.2015. for tata Sky No. [protected]. But No Any Response From There Side. If We try to connect them on Telephone than no any Representative available on phone. Only Choosing option is working on Telephone since 15-20 minutes and it is Chargeable from there side and no any Solution, Still We are waiting for there Response. Please do the needful. Thanks you in Advance for your Support. Thanks & Regard Mukesh Devi. [protected]....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Very very Poor and Worst Customer care at Tata sky!!!

 Kapoor_K
When i try to call tata sky customer care, its like i have to wait 30 mins to get the cutomer care executive on line... The most irritating part is that "Your estimated wait time is 10 mins and even after completion of 10mins it says the same" and the annoying music ...I feel irritated and completely waste of my phone call money... hello Tata sky ..please look into this matter and solve it asap. u may lose your customers in a lot number. Worst customer care. ID NO : [protected] chennai...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — About deactivate some channels.

 sanjay meel
hello sir i am sanjay kumar from jhunjhunu city (rajasthan). my subscriber id no. is [protected] and my contact no. is [protected]. sir i tell you that there are some channels are deactivate my tata sky set box with any information. i call some times in your office but you not attend my call. so please you attend my call and solve my problem....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Box does not support MPEG 4

 bhaibabu88
I am Vrindar Singh from Varanasi. I am a regular customer of your Tata Sky. My customer ID is [protected] & registered Mob No [protected]. I have registered a request for change of my old Set of Box on 22 May 2015 on Tata Sky Helpline. My old set of Box does not support MPEG 4 service due to this i am not able to view channels on my Tata Sky. They assured me that they will replace my old Tata Sky Set of Box within 06 to seven working days. But not any response from Tata Sky. Kindly change set of box immediately ....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — NOT GET TATA SKY SERVICE

 CS pooja garg
Ref: A/c no. [protected] I heard that you configure the setup box and now from 15th june 2015, my tata sky at current set up box not working. currently also, i not see all channels which was seen previous days like NDtv, DD news etc. as i fond of news channel. i call to your no. [protected] many times and call the customer care number but not get response please assist me in this matter...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Delay in replacement of setup box of tata sky connection No 1070246507

 Rajankumar2015
So many channels of Dhammal Mixed pack of my Tata Sky connection No [protected] on setup box MPEG02 have been deactivated and no response have received on missed call from RMN No [protected] to replace setup box which creates inconvenience for us. Such an inconvenient action of company is incorrect. Hence requested to replace the setup box and refund the excess charges on account of deactivated channels immediately to continue us on tatasky DTH....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Upgrade mpeg4

 Jyotisingh4362
My id is [protected] my contact no is [protected] my mobile no is not registered but I called at toll free number more than 8 times but no response from there for upgrade in mpeg4 ..now I am unable to view the channels ..I am very very fade up with the service ......
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — No response from your Customer Care for Upgrade MPEG4, ID: 1024447268

 madhu2201
Sir, I am calling you more than ten to twelve times but no response from your customer care for upgrade the MPEG4. I am trusting on your company more that 10 yrs but your company not given me any response for upgrade the MPEG4. Your channel give the instructions for change your MPEG4 box before 15 June 2015 how it is possible for me to change MPEG4. I am totally upset from your company response. If you are not able to do this so tell me, then I contact another company for giving the well service without any interruption because my mother watching only religious channel like AASTHA, SANSKAR &...
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — new channel add

 Prasoon Verma
Hello, My name is prasoon verma My subscription I'd is[protected], I am subscribed to English movie pack yester day. . But even after one day the package is not included. I am trying to ask the customer care support. But they are busy in transferring my calls. N one thing I dont understand why it is written tollfree on internet. Instead my calls are getting charged. After that also there is no feedback from ur side. We all customers are very much frustrated with tata sky customer support. We are not getting any help....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — UNABLE TO VIEW CHANNELS. 1007905886

 sunil k mishra
OUR SERVICE NO [protected]. ALL OF A SUDDEN MANY CHANNEL ARE NOT AVAILABLE AND SHOWING MPEG4 SERVICE NOT AVAILABLE. WE ARE TRYING ON HELPLINE NO SINCE LAST 10 DAYS. IT RESPONDED OUR SERVICE ENGINEER WILL CONTACT YOU. NO ONE RESPONSE AND NO ANY CALLS FROM ENGINEERS. WE ARE FED UP WITH THE SERVICE WE CANNOT SPEAK DIRECTLY TO TATASKY HELPLINE PEOPLE. IF ANY UPGRADATION IS THERE AND WE ARE READY TO VIEW WITH THE EXISTING SETUP BOX. HOW CAN YOU STOP THE CHANNELS ON EXISTING SETUP BOX ? PLEASE RESOLVE THE ISSUE WITHIN 03 DAYS FAILING WHICH WE WOULD BE COMPELLED TO GO FOR OTHER SERVICE PROVIDERS. SUNIL...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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