Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8716
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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1408
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742
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8716
Pending
5
Resolved
1310
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Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — charged extra rude behaviour and when asked given no proof

 LALITk007 on May 24, 2015
Dear Sir, I like to report that, I am using Tata sky for last 5yrs. one with RMN-[protected], and one with RMN-[protected], now I never had any problem with tata sky ever till this month, i called tatasky on 14th of may 2015, while I was charging my set top box for a month, as i was doing this for more two years with set top box for RMN [protected], I was being charged for rupees 359/- every month for last eight months and didn't notice why it was, I thought maybe to earn bonus of rs.15/- TATAsky has upped the limit, but when I call tata sky to confirm about a plan for one year and confirm about...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — refund of money and pathetic Customer care

 ipfdev on May 23, 2015
It is highly unfortunate being a member of the family called TATA SKY. In this regard it is to inform that on 09.05.2015my connection was relocated to a new house at 79 B Binova Bhave Road. Kolkata -700038 with my subscription ID as [protected] in the name of Debabarata Chanda, the complainant having registered mobile no.[protected].i hold a multi-tv connection, On 09.05.2015 at the time of installation the representative of TATA SKY who installed the dish in my new house is well aware of the fact that he had installed one TV connection and the other connection is dormant as the other set top...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky DTH — To move the signal device

 kiran567 on May 23, 2015
Dear Sir, My tatasky connection was installed on 26th april 2014, then technician by name Chandu has fitted the signal in a convenient place to him not to me, I asked him to fit in another location he said he has another calls and need to meet his girlfriend it seems to fit it according to his convenience and went. Today one of my neighbour has taken new connection so I asked the technician to move the signal device to the same location as he is doing for the new connection, so he (technician Anjaneyulu) said it costs Rs.250 What all nonsense is happening with tatasky, I asked technician...
Complaint comments  Read comments Complaint category Employees

Tata Sky — service issue

 Sarvi81 on May 23, 2015
Dear Sir/Madam I tina nanda having a Tata sky DTH connection no [protected] for past 3-4 years. I regret to say that service provided by tata sky is pathetic and customer care executives are very rude and non cooperative. It is not working from last 5 days and no one is bothered to rectify it.Everytime we have given a time that visit will happen and till date no one has come to our place. Your customer care executive abhi and ranjeet are non cooperative and rude. I have made many attempts to convince them to get the complaint registered ( i also told to cancel the connection). today when no...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — Deducted Amount for complaint which i have not raised. For this issue i have raised the complaint with ID 1-39680052882

 Arun Kumar Singh Govindpuram on May 23, 2015
Hi All, From Tata sky, there is a deduction of INR 170 for some complaint which we have not raised. I received a call few days back for confirming about one complaint. I have mentioned that from our side we have not raised any complaint. After that no one visited at our home and now found that INR 170 deducted from my account. Just called tata sky representative, again the worst service here : 1. First attendant was unable to provide the satisfactory answer and after that i told him to transfer the call to any senior person. As usual he provide me lots of explanation and trying to not transfer...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Refund/Transfer Amount

 Rashit Kumar Arora on May 23, 2015
Hi, this is regarding the refund amount, on 20th May i recharged my Tata sky DTH by 3900 rs. . But when i checked my account balance it was not showing. So i called the customer care and they told me the Subscription id which is showing on the TV was wrong and that's why the recharged done in some other account. i told them that was not my fault, i want my money back or you will just transfer my money to my account. within half an hour only they change my subscription id which was reflecting on my TV. and they told me i have to contact that person which number is recharged . This was not...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Service Issue tickets gets closed automatically without solution!!

 Ishwar Hegde on May 23, 2015
Team, I am that unfortunate customer of Tatasky who is facing signal issue from last 2 weeks and I am following up with tatasky customer service team online through login as well as helpeline over phone! I raised one ticket SR[protected] wherein no one bothered to call or visited home to resolve the issue but when I loggedin back after a week could see that the ticket is closed! wow what a service of customer care! they say that if they forwarded the ticket details to someone.. they can close the ticket! they don't even have simple courtesy to call the customer within SLA to understand if...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — non-rrsponcr from help line and nom cpoperayion from call centre.

 Radhakrishnanchakkungal on May 23, 2015
The connecyion isnot working. Thr connection is made to wrong socket. No redponse to tlrlephone to the hrlp line number. When contact is establishef staff dors not give proper answer and no proper redressing of complaints. My ID is [protected]. Radhakrishnan Chakkungal...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Non reception of signals in my tatasky connection for most channels

 svbalaji on May 23, 2015
1.I am not receiving signals in most of my channels for my Tatasky connection. 2.Inspite of false assurance imy complaint remains unatteded till date. . 3. the last complaint work order No.178636w also remains unattended till now. you are requested look into the matter...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Regarding channel Problem

 aniljharotia on May 23, 2015
My ID is [protected] and live in Delhi, the display of some channels not working and pictures are not running properly. It have problem. Visit my my home to solve this problem. Home Add: Anil Kumar Q-5, Gali No.18, Brahmpuri, Delhi-110053...
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — Call Centre sent a froad person and cheated me of Rs.9070 for yearly subscription.

 P.C.Abraham on May 23, 2015
Sir, I, P.Chacko Abraham, a Senior Citizen (Age 70) residing in, Orchid Palace, Military Road, Marol, Andheri-E, got cheated by one of the TATA Sky representative an amount of Rs. 9070 on account of Yearly subscription of TATA Sky Channel Network. I had taken a TATA Sky dish connection a month ago on a monthly payment mode. Due to additional benefit in Yearly payment, I called their Toll Free number and one of their representatives came here as before and collected Rs. 9070 for Yearly payment. I gave a crossed cheque No.159907 dated 5/5/15 of Federal Bank (Br. Sakinaka) in the agency name...
Complaint comments  Read comments [1]Complaint category Products & Services

Tata Sky Hd — Horrible service from Tatasky, not able to resolve the problem for past 2 weeks

 vivekawasthi345 on May 22, 2015
Subscriber id:[protected] Problem: My Tata sky Box is not powering up, in technical term not booting up. its look like more over hardware issue. On 11-may-2015: raised a Call in Tata sky customer care, WO number:1DB9TT on 13-may-2015: technician Vijay called me and i described the issue also. That guys was really unprofessional and look like he is working in some government office. His behaviors were very adamant and rude. After complain again in customer care one more guy called me name Anand, and visited my house on 15-may-2015.he has got the wrong info that my signal is not working from his...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unable to enjoy even single channel from 20-05-2015

 SHARAD TIKUDAVE on May 22, 2015
Dear Team My Tata sky service is stoped on[protected] even balance is available. On morning[protected] I have registered my complaint through call center. They send me work order number for technicians visit but no one come to visit and got SMS @ end of the day that work order completed successfully. Again I have registered my complaint through call center on[protected] same thing repeated by Tata sky team. And I got one more SMS without technicians visit. Today 2 time I m trying to speak with senior department of call center but they transferred my call to somebody and simply cut th a call. Now...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Paid for one month but showing only 17 days (ID:1153722457)

 ysudhakar on May 22, 2015
I have booked HD new connection with one month subscription on 20th may'15.Same day Dish was fixed and connection given.On 21 may I got a message to my mobile Current a/c bal Rs:117.64.But I have booked Rs:340 monthly subscription.Then where is my one month subscription.So pls provide one month subscription from the date of my purchase....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Not able to view religious channel from 1 month

 kailash2702 on May 22, 2015
Tata Sky ID [protected] Im not able to view any religious channel..i have sent complaint and also spoken with customer service team but still from 1 month issue is not resolved and i have still made recharge of my monthly bill..its really unexcepted service from tata sky Regards Kailash rao [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Regarding Set Top box change

 prate66 on May 22, 2015
My set top box replacement visit is scheduled on 22/05/2015 but nobody come to change or contact.Please have a look into the matter as TV services are getting affected. My details are - Name - Satya Narayan Shringi Contact Number - [protected] Tata Sky Subscriber ID - [protected] Address - 25 Samrdhi OLD RTO Road Gali No 3 Saraswati Colony Baran Road Kota -324001 Rajasthan...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky ID 1031345562 | NO SIGNAL | WO I66L0L7

 Nisheeth Saxena on May 22, 2015
Work order : I66L0L7 my SUB ID [protected]. NO SIGNAL since three full days (20-May-2015). 10 complaints and 4 promises for engineer visit. 3 useless conversations with so called "Seniors". Still NOTHING. I have sent mails to help@tatasky.com, nodaloffice@tatasky.com. Have even chatted with Tata Sky On-Line chat agent. Still Nothing. I am not sure what i can do and can I get a refund if i cancel. Since i paid for the whole year. Please help. Regards Nisheeth...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — ID NO. 1035155645

 T.A.GEORGE on May 22, 2015
Dear Sir, On 11/05/2015 your technician visited my house & replaced Set Top Box. Immediately after his exit it stopped working and I again made complaint. I was assured Technicians’ visit. On 12/05/2015 around 10 A.M Technician visited and found out that the Set Top Box which was replaced yesterday itself was faulty hence he went out & returned with a new one AND replaced the former. Since then it is working. On 13/05/2015 SMS received that Rs 520/- to be charged AND as such & paid Rs 1000/- I got message after its deduction. Today i.e. 16/05/2015 SMS received & I was astonished to see...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — DISAPPOINTING CUSTOMER CARE SERVICES

 Johann Pereira on May 22, 2015
God knows even if this post will make a difference. I had contacted the customer care today at 14:14 hours. I was assured by the guy I spoke to that a technician would surely be at my place later in the evening to solve my problem. But later i get a sms saying that the technician will be coming on 23/5/15. Is this some kind of fake comfort? I called later again n was kept on hold twice by a lady who attended the call. Helping customers is a joke to you people? Really disappointed with tatasky services. I also tried a lot to put this up in the help-desk on their "mytatasky" site, but it just signs...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Horrible Experience with TataSky Service

 sandeepdikshit on May 22, 2015
Today at 2:38 PM I had worst experience dealing with TataSky customer service. I had a technical issue with my tatasky connection. i had to wait 40 hrs, Call customer service for more than 20 times and spend 8 hrs on phone to get a technician. Even after the problem is not resolved and situation is worsened now with poor signal quality for all the channels. Multiple problems in handling the case - 1) Exceptionally Long time in getting technician on-site -> Issue was reported at 5PM on 20 May. I got a call at 5:30PM from Bangalore Area manager that a technician will be on-site between 9:30-10AM...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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