Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 19%
Submit a Complaint
9116
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1590
down
680
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851
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379
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522
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323
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462
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291

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
19%
Complaints
9116
Pending
0
Resolved
1690
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (508)

Tata Sky Complaints & Reviews

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Tata Sky — NO RESPONSE FROM TATA SKY CUSTOMER CARE

 piyushtsk
I HAVE TWO SET TO BOXES AND WANT TO TRANSFER BOTH TO MY NEW ADDRESS BUT HAVE TRIED MANY TIMES BUT NO ONE IS READY TO PICK UP ON CUSTOMER SERVICE (PATHETIC, HIGHLY IRRITATING). IF I WILL NOT RECEIVED ANY SOLUTION I WILL BE BOUND TO SHIFT TO OTHER SERVICE PROVIDER WITH MY TWO MONTHLY CONNECTIONS... PRIYANK BANSAL REGISTERED MOBILE NO. : [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — No replacement of setup box for MPEG 4 upgrade.

 mirza3186
I raised a request for setup box upgrade on 25th of last month as i was unable to view any channels. Then i called tata sky customer care every day & they said that your complaint has been noted down & technical team will contact me. But till date nobody contacted me even after 20 days has been passed....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Customer care pathetic

 arunkafley
Sir, This is to inform you that your customer service has become pathetic. I have a connection with Subscriber ID [protected] under the name of Vivek Shylla which I transferred to Subscriber ID [protected]. When it was under the other name I was supposed to change my STB in Delhi since I had no time there as I was moving back to Shillong so they advised me to get it replaced there. So after I moved and updated my address with your helpline number I called and asked for my STB to be replaced, that was 6 days ago. Everyday the service people are coming up with new excuses. First they are saying that...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not receiving the MPEG4 box

 likita
Hello sir my Tatasky Id is[protected] as we had not received the MPEG-4 box..we had called the customer care but they didn't respond and they are saying that we had not given any migration c certificate to them.. We had taken that Tatasky box in daman n from 2 years we had been shifted here.I request you plzz give them the migration certificate..I will be highly obliged to you..my name Krishna b moolya..current address..703, 7-f, samarth kripa co-op society, sant ramdas marg, mulund(E)-400081. my phone no..[protected]/[protected]. I hope you will take this matter seriously and inform us as soon as...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Subscription to Active Vedic Maths Against My Wish

 Priya Krishna
I (Client [protected]) received a call one day while busy in office, from an executive describing non-stop about the wonderful channel etc and that at the end of 3 months, it would automatically stop without me doing anything. Much later, i realized through sms on 11-jun-2015, that i have been charged for it! This is a package i NEVER WANTED, ASKED OR NEEDED! TataSky executive himself made the call. At such times, they should enquire if such chanels are needed by the customer and then proceed. Is their Incentive all that matters? I DEMAND A TOTAL AND IMMEDIATE REFUND OF THE SAME WITH APOLOGIES FOR...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Worst Services

 NanadKishore
My name is NandKishore Panjwani and my Id is [protected]. I have been calling tata sky customer care for changing my set top box to MPEG-4 as i recevied message regarding the same.I had given miss call twice then made numerous call to customer care but everytime I get the same response that my request is under process and will taken on higher priority. Same reply is being repeated over and over again to no avail. No one from tata sky contacted us yet and they are planning to close the service on my old set top box from 15th June 2015. While all me request to change the set top box went unheard. Such...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Non-response to setup box upgrade

 ramshesh N
I have given request on 12th june 2015 after committed by tatasky associate same day upgrade of setup box from SD to HD but till today no response. THEY HAVE ASKED TO RECHARGE FOR 1500 WHICH I DID SAME DAY. But now when i call them ...first of all i wont get talk to them because they are always busy and The IVR is so lengthy that we will loose patience to wait. even in chat support the waiting list is always above 50 ... what kind of support it is. Please take some action...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Non Fulfillment of Promises

 debub39
We are loyal TATA SKY Mega Pack users for 6 years. When we started the service we were told that the Mega Pack would include all the channels that Tata Sky would provide. Over the years they have added many channels that are not included in the Mega Pack for which there is a seperate charge, This is tantatmount to cheating and misleading the consumer. We have been called 'Platinum' customers by Tata Sky but that is just eyewash....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — change mobile no.

 Anukash
Dear Sir/ Madam My name is ANURAG YADAV and my TATA SKY ID NO.([protected]). I have a complaint that i have lost my old mobile no. so i future my process in your company with my new mobile no ([protected]) and in future you contract me my new no.([protected]), so plz you update my new mobile no.in your siystem. Thanks...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — regarding mpeg2 box change to mpeg4 box

 brahma dev verma
my name is Brahma Dev verma from district barabanki, uttar pradesh. my subscriber I'd is [protected].I received msg from tata sky for upgrading their channel. and said that you will not able to watch channel from 15 June.I have called them on 3rd June 2015, they replied that box will change in one week. after one week a I called them again this time they replied that your request is under process. today is 15 June and no one from tata sky called me for box changing. poor management and poor service.I m still waiting...!!!...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky-non response for change of setup box

 1064889288
Dear sir/Madame i am a bonafied customer of tata sky . My id is [protected] but it is very very panic to say that i have been called several time for the upgradetion of setup box from MPEG-2 to MPEG-4 box but it was a great surprise that there was no responce from the service provider was taken uptill now . Pls consider towards this problem of i would change my setup box . With thanks Mansukh Vishnoi [protected] Jagdish Vishnoi [protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Tata Sky — non replacement of MPEG2 by MPEG4 set of top box

 v.k. shukla
MPEG2 set of tata sky has to be replaced by MPEG4 to continue viewing services after 15th june. I made request for replacement by contacting call centre as well as sent sms as prescribed and advertised by them several times since 9th june2015.However, till 14th of june no replacement has been done by tatasky. The response of the call centre is stereotype and there has been hardly any effective help. v.k. shukla customer id: [protected] [protected] (Mobile)...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — Complaint about pathetic service. (Tata sky ID 1112606197)

 vivek173info
I have moved to a new apartment 2 weeks back and it's been 3 to 4 times that i have raised request for re installation of connection but so far no one bothered to look into the same. I am considering to close my connection with Tat Sky and look for another vendor. I might have one time loss for costly HD set i purchased, but will have peace of mind. Never thought a company like TATA runs such a shameful service and cheat its customer. My Subscriber ID is : [protected]....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Extremely poor service regarding set top box change

 Aemmy
I had received message to change my set top box to MPEG-4 and tries contacting tata sky regarding same. I have been asking them to change the set top box since a week calling them everyday. Everytime I get the same response that my request is under process and will taken on higher priority. Same reply is being repeated over and over again to no avail. No one from tata sky contacted us yet and they are planning to close the service on my old set top box. While all me request to change the set top box went unheard. Such a fraud company with so poor service. Even local cable operator provide service...
Complaint comments  Read comments Complaint category TVs

Tata Sky — your representatives have not yet come to change our set top box to MPEG4

 Samiksha Tambe
your representatives have not yet come to change our set top box to MPEG4 . we gave a miss call last month but yet your representatives have not come when are they going to come when all the channels are going to change to MPEG4. do send your representatives as soon as possible....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Poor service by TataSky (Id 1126970969)

 SamirP
Sir, My name is Samir Pattanayak (Id [protected]), I am a committed customer of Tatasky since last 7 or 8 years but we are not getting the dedication in your services. It is regarding my complaint of 7th June with complain id as WO II0KT17. The above complaint was resolved on 9th June by giving us the connection of some other subscriber of our building. Hence when that subscriber launched complaint our signals went off on 12th June 2015 and their problem was resolved. When we digged into the matter we came to know that on 7th June itself there was a relocation done in our building for...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — long time to submit complain but not to change receiver

 dharms patel
I have tata sky subscriber id [protected] mpeg2 to upgrade mpeg4 change complaint to long time but not call your technicians my receiver mpeg2 no more channel to display please change mpeg4 another change new DTH company purchase & I have recharge 351 rs is return please answer arjunt...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — regarding address updation

 balwant_swami
Dear Sir, I have a tata sky conection thats no [protected], i have purchesed the same from Jodhpur, But now iam leaving in suratgarh so ihave request to many time regarding my address updation but there are now response, i have many time contect custumer care of TATA sky, according to your executive they required fe rs 200, but i would to know wye address updation fee is Rs 200, i have pay transpotation charge and instalation chargs then why i am pay address updation fee, please look in the matter becouse this time my tata sky not in working condition while i have recharge allready...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Recharge Related

 Mukesh Pathak
Dear Sir, I am using you service 3 & 4 Year. Your Service is good not Complain, but u r in cress our charges of Rs. 50 with in 4 & 5 month. I am using 2 multiple connection and my last recharges of Rs 450. But U R In Cress amount of Rs 50 in month of june . SORRY sir i am not pay of rs 50 please resolved my problem with in 1 Hr. other wise we have discussant tata sky Service our home and Related friends and Related our Curricle. My Tata Sky ID No.[protected] My Name : Mukesh Pathak Cont No. [protected]...
Complaint comments  Read comments Complaint category Employees

Tata Sky — relocation issue within the city

 suresh777.raju
Subscription id : [protected]. I have relocated within the same city 14 days back. From then onwards I am trying to call the service center several times but not response yet. As it is paid service for the call, every time I am loosing money but not yet responded by anyone. worst service by worst tata sky. I need this to b fixed. As I already paid for the HD I can't go for other DTH provider. Note: my humble request to the new customers who r looking for the new connection pls don't take tatasky service as u will not get any service from them and If u call to them u will loose the money but u...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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