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Tata Sky Complaints & Reviews

2.1
Updated: Nov 4, 2025
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Tata Sky reviews & complaints page 250

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A
agarwal ramakant
from Delhi, Delhi
Dec 12, 2016
Resolved
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Resolved

Address: Jaipur, Rajasthan, 302016

I am Rama Kant Agarwal [protected] from Jaipur Rajasthan. I had done recharge from mu paytm mobile valet on 12/12/16 for rs 223/- vide your transaction reference [protected] of my tata sky [protected]. sorry to intimate you that till time above were not done. so please arrange my refund so that I can be oblige
An early action in this regards will be highly appriciated

Rama Kant Agarwal
[protected]
Jan 17, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2016
Tata Sky Customer Care's response
Hi Ramakant, we see that your recharge of Rs. 223.00 on 12/12/2016 was successful. Happy Watching!
I think you should follow-up with Tata Sky's customer service. They are quiet prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your recharge issue.
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    R
    radha jadhva
    Dec 12, 2016
    Resolved
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    Resolved

    Address: Latur, Maharashtra, 1158554376

    Chenjig name and mobile no
    chenj name: pritee mahesh nigudge
    chenj mobile no : [protected]
    Jan 31, 2017
    Complaint marked as Resolved 
    Dec 12, 2016
    Updated by radha jadhva
    chenjig name and mobile no
    Verified Support
    Dec 25, 2016
    Tata Sky Customer Care's response
    Hi Radha, we've noted down your request. You'll soon receive a call from us to assist you further.
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      A
      Aaditya Gautam
      from Mumbai, Maharashtra
      Dec 11, 2016
      Resolved
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      Resolved

      Address: Ahmedabad, Gujarat, 382481
      Website: www.tatasky.com

      Mere tv ka audio or vedio dono bilkul sahi tha jb without information tata sky ka koi naya updation chalu hokr khatam hua to mere tv me kevl vedio reh gya audio chala gya apne aap. Ushke baa mene tata sky ke customer care me call kiya to tata sky vale bolte h ki techinician visit arange krna pdega jishke liye aapko charge pay krna pdega. subscriber id is=[protected]
      Contact no[protected]
      Jan 14, 2017
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Dec 12, 2016
      Tata Sky Customer Care's response
      Hi, we've noted down your concern. You'll soon hear from us to sort this.
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        D
        drascheema
        from Chandigarh, Chandigarh
        Dec 11, 2016
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        Address: Jalandhar, Punjab, 144003
        Website: www.tatasky.com

        I have upgraded to new transfer box but not provided full material with the box, even the box seal was broken and I didn't know Waht was actually included in box after complaining to tata sky they told that adaptor is not provided with new box. What a great answer u will not be provided new adaptor to power on setup box. LOL.
        BS service, I recharge for more than 12000 per year but [censored] service never go for tata sky u will be disappointed
        Cust id [protected]
        Tata Sky customer support has been notified about the posted complaint.
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          A
          Arun M Kumar
          from Bengaluru, Karnataka
          Dec 11, 2016
          Resolved
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          Resolved

          Address: 560076

          They doe s not know how to talk with customers act like a rowdy, his name was madhu and is mobile no was [protected]
          This fellow telling nonsense thing for etc etc bill for other things and telling after installation is asking how much he told we have to give other then this fellow was telling that i will remove all thing i never see this type of person never before please take action above this person immediately..
          Jan 20, 2017
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Dec 17, 2016
          Tata Sky Customer Care's response
          Hi Arun, we regret the inconvenience.Thank you for bringing this to our notice. We've noted down the details and will get in touch with you at the earliest about the same.
          I’d suggest you to provide your subscriber ID here so that they can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter, take action against the installation engineer and resolve your issue.
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            S
            sriram_1952
            from Pune, Maharashtra
            Dec 11, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 603103
            Website: Tatasky

            Govt told use net bank pay. but tatasky makes netpay horrible.. on 8th dec 2016, to recharge i opted sbi net bank - bill payment - payee tata sky ltd - sub id [protected]- debited rs 220 at 2108 hrs txn id ib 34907276 and credited tata sky ltd - sub id [protected] same time. till today rs 220 not credited to my id by tata sky ltd. i am not able to view tv. 2 complaints to cc - 3 complaints thro help site - 2 inward calls from cc - complaint no. tn7q43k dt 9th dec 2016 & tn 54qjk dt 10th dec 2016. on 11th dec 2016 at 1312 hrs one mr kiran (may be he told wrong name wantonly) put beep beep sound when i talk. tata sky does worst service by all cc people shamelesssly saying netpayments will take 10 days to give effect and tv blank for 10 days after amount credited by bank to company with sub id. i already closed 4 photon and 3 sky a/cs due to such torture by tatasky cc and will close this sky in 2 months.
            May 9, 2017
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Dec 11, 2016
            Updated by sriram_1952
            Mr Madhusudan CC from [protected] called @ 17.56 hrs today (11 Dec 2016). He reiterated that recharge amount is not yet credited in my id a/c. He was told that he should check credit in Tata Sky Ltd a/c with SBI on 8th Dec 2016 at 21.08 hrs under txn id IB[protected] at the same time debit was made to my a/c ) as debit & credit takes place simultaneously in banking under double entry book keeping. He was told that there is no point in seeing my a/c id as obviously in Tata Sky entry in Bank a/c is not getting posted to id a/c automatically. He requested scan of debit in my a/c. I protested & sent following scan of debt entry in my a/c on 08 Dec 2016. copy paste of debit entry in my SBI a/c
            08-Dec[protected]Dec-2016) TO TRANSFER
            INB IB34907276 220.00
            No response from Tata Sky. I repeat, when the govt encourages digital payments, Tata Sky, without any concern of customer, is telling that it will take 10 days to credit id a/c for credit made in their bank a/c thro net bank.
            Dec 19, 2016
            Updated by sriram_1952
            update - complaint to Tata Sky on 19 Dec 2016 - thro my account - mail - sub = preponing due date to 11 Jan 2017 taking activation as on 13 Dec 2016 instead of giving correct due date as 15 Jan 2017 as they activated my channels only on 18 Dec 2016 ater call to CCPoonam Pandey # quote # I paid Rs 220 thro SBI net bank -debited to my a/c and credited to Tata Sky Ltd a/c under sub id [protected] on 08 Dec 2016 at 21.08 hrs under txn id IB 34907276. On 09 Dec my TV was showing credit of Re. 1 and I complained to CC SR no. TM7Q43K. CC told me to wait for 10 days. On 10 Dec CC gave me 1 day credit. After repeated complaints to CC & to net, I got sms to RMN on 17 Dec that "Request completed...Rs.0, C/Ac balance Rs. 184.54.. due dt 11 Jan 2017". Butl no channel was active. On 18 Dec also no channel was active. My TV was showing "Current a/c bal Rs. 177.21 due dt 11 Jan 2017". After I called CC - Poonam Pandey on 18 Dec @ 02.04 pm, she activated my channels/package. I told the due date should be 15 Jan 17 (30 - 1day credit = 29 days from 18 Dec). Jayanthi noted TTI5UNJ
            Verified Support
            Dec 19, 2016
            Tata Sky Customer Care's response
            Hi, we completely understand your concern and have sent an email regarding this. As informed, please send the mentioned details at [protected]@tatasky.com.
            Dec 20, 2016
            Updated by sriram_1952
            update 20 Dec 2016 - received a call from [protected] - CC - Mr Vamsi # After my insistence to count recharge period from 18 Dec, the date on which Ms Poonam Pandey CC actually activated & enabled my view of channels, Mr Vamsi agreed & sent sms for same. I also got confirmation in my TV - Home - a/c status - where due date is changed to 15 Jan 2017. I reiterated my stand to CC that as Banks will give immediate credit to Tata Sky Ltd a/c at the same time of debit to customer's a/c, it is for Tata Sky to carry the credit to folio of subscriber id a/c of customer thro automated process at same time instead of asking customer wait for 10 days. The same shall hold good whether the customer goes from Tata Sky - my account - Online Recharge Site Page to Bank site or from Bank's Bill payment site to credit to Tata Sky Ltd a/c mentioning subscriber id. The point was well taken by Mr Vamsi. Issue resolved. Thanks to consumer complaints forum
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              K
              Kalyan Parui
              Dec 10, 2016
              Resolved
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              Resolved

              Address: Kalahandi, Odisha, 766001

              I am a user of tata sky hd dth service. Having id [protected]. My monthly charge was rs. 505, but suddenly i got an sms that i have to chare rs. 525 instead of rs. 505. I want to remain with the previous package, i therefore gave missed call to a number ([protected]) they provided but got no reply.
              I also request to stop such type of push package in future till i request them personally. If possible please take needful action & oblige.
              Thanks,
              Jan 19, 2017
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Dec 19, 2016
              Tata Sky Customer Care's response
              Hi, we certainly understand your concern and have raised a service request. You'll soon receive a call from us to clear your doubts.
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                Nivedita daspatnaik
                from Puducherry, Puducherry
                Dec 10, 2016
                Resolved
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                Resolved

                Address: Pondicherry, Puducherry, 605012

                I got n paid Tatasky connection from 3 Dec 2016.The subscriber Id in my TV screen didn't match the sub Id in my Registered mobile no. Logged complain to dealer, with no help. Logged complaint to Tatasky customer care, but it was just harrasment.
                They closed the complaint ticket without resolving it. Paid for Dhamaal mix pack n English movies but left out with south special pack (I don't understand any southindian language).
                Requested to escalate the complaint n resolve, but customer care people cut the phone, show their temper, don't transfer the call to senior executives.
                Worst experience one can ever have.
                Jan 20, 2017
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Dec 12, 2016
                Tata Sky Customer Care's response
                That's not how it should have been. Please share your RMN/Subscriber ID to assist you further.
                Verified Support
                Dec 19, 2016
                Tata Sky Customer Care's response
                Hi, we completely understand what you might have gone through. Allow us to help you. We've raised a service request and shall call you soon to sort this out.
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                  A
                  Adv. Mukesh Sharma
                  from Mumbai, Maharashtra
                  Dec 8, 2016
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 401105
                  Website: www.mytatasky.com

                  I, Mukesh Sharma, Mob : [protected], bearing subscriber ID : [protected]
                  have taken the new TATA Sky connection from Comparedth.

                  That since the beginning there was a problem in signal for few channels like 313 Sony Max which is nothing but a signal problem.

                  We can watch channel sometimes and some times black screen appears.

                  On 07/12/2016 I have given a complaint to TATA SKY but they are just trying to abstract the money and demanding 200 Rupees.

                  I have installed the new connection and it is still under warranty and if there is any problem in signal or installation than the company should do that but the company is not interested to give service and only looking to abstract the money.

                  Kindly look into the matter.

                  Regards,

                  Adv. Mukesh Sharma
                  Jan 22, 2017
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Dec 08, 2016
                  Updated by Adv. Mukesh Sharma
                  Friends,

                  TATA SKY customer care and Nodal officers are well trained in giving rubbish
                  excuses.

                  I just got a call from nodal officer who first given excuse that warranty period is over and I have to pay 200 rupees.

                  Where as my connection is just 25 days i.e. I installed new connection on
                  14/11/2016.

                  After listing same he changed his track and started to give other reasons which he might have been taught by company..

                  Please don't purchase TATA Sky.

                  Regards,

                  Adv. Mukesh Sharma
                  Mob : [protected]
                  Verified Support
                  Dec 19, 2016
                  Tata Sky Customer Care's response
                  Hi, your concern has been noted. Allow us to help you. We've just refreshed the signals, could you please turn off your set top box, restart it after few minutes. Kindly write back to us, if the problem persists.
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                    Padmalatha Suresh
                    from Madurai, Tamil Nadu
                    Dec 8, 2016
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400025
                    Website: www.tatasky.com

                    Subscriber id [protected]. Paid Rs 9370 towards annual subscription on December 1. Account deactivated on dec 3 saying payment not reached the company. Paid through credit card. My account was debited immediately. In spite of several phone calls and emails no satisfactory response as to what happened to my money. Indifferent and callous attitude to my complaint. Kindly resolve immediately. Transaction id TY[protected]. Expect an immediate response
                    Jan 16, 2017
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 09, 2016
                    Tata Sky Customer Care's response
                    Hi, we completely understand what this has been like for you and have raised a service request. You'll soon receive a call from us to sort this out.
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                      K
                      kannanvj
                      Dec 8, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 954249164375
                      Website: www.tatasky.com

                      Sir, i buy and old set top box from neighbour because he shifting his house so I cannot know subscribe id and mobile number so kindly give the subscriber id for recharge
                      +1 photos
                      Jan 19, 2017
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 19, 2016
                      Tata Sky Customer Care's response
                      Hi, allow us to help you. Please share your contact details to assist you further.
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                        raichaudhuri2017
                        from Kolkata, West Bengal
                        Dec 7, 2016
                        Resolved
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                        Resolved

                        Address: Kolkata, West Bengal, 700078
                        Website: www.consumercomplaints.in tatasky

                        To
                        The Customer Care
                        TATA SKY

                        Sub: Defective HD Set Top Box of TATA SKY bearing customer ID: [protected]
                        Sir/Madam,
                        The undersigned would bring to your notice that I am an Customer residing at 24, Ramlal Bazar Road, Haltu, Kasba, Kol- 78, the said connection is with HD facilities and yearly premium (recharge) of Rs. 8000/- . This is to mention that I am using this HD service from the year 2013, the concerned HD Set Top Box was defective on the month of December 2015 and the same was changed on 18.01.16 without any charges.

                        The same has been again found to be defective from August 2016 and subsequently the matter was informed to your service centre for necessary follow-up, only after repetitive persuasion your franchisee representatives attended the call by visiting on 05.12.16 and suggested to change the defective HD Set Top Box costing charge of Rs 700/- with 1 month guarantee, If this continues then it is hard to change the HD Set Top Box at regular interval and simultaneously this comprises of frequent financial involvement.
                        Please look into the matter seriously, otherwise I won’t have any other option to surrender / discontinue your service and move on to other alternatives available in the market, though I am an old HD customer of yours.
                        Hoping for your early action and perusal and waiting for your reply as early as possible.
                        A. Raichaudhuri
                        Jan 19, 2017
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 19, 2016
                        Tata Sky Customer Care's response
                        Hi, we completely understand what you might have gone through. Allow us to help you. We've raised a service request and shall contact you soon to sort this out.
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                          G
                          gammon
                          from Egra, West Bengal
                          Dec 7, 2016
                          Resolved
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                          Resolved

                          Pl Register My Mobile No [protected] in Tata Sky

                          Yours

                          K N Singh
                          Biraul Darbhanga Bihar
                          Jan 22, 2017
                          Complaint marked as Resolved 
                          Verified Support
                          Dec 19, 2016
                          Tata Sky Customer Care's response
                          Hi, we hope your issue has been resolved. Please let us know if you have any other concern.
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                            S
                            sunilrathi501
                            from Kannur, Kerala
                            Dec 7, 2016
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh, 530003
                            Website: Tatasky

                            Tatasky id [protected]
                            LAST ten days back request for upgrade set of box hd Tata Sky technician come upgrade but he not handover My new set of box tell technician I will give tommaro
                            I am waiting last 10days daily COMPLAINTS Tata Sky services center
                            But no one re come with set of box
                            My set of box USING some one but I am paying charge balance CUTTING daily I have no services LAST 10DAYS
                            Tata Sky COMPLAINTS NO TJ7KN8k other no. TITWXG8
                            HELP ME FOR URGENTLY
                            Jan 23, 2017
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Dec 07, 2016
                            Updated by sunilrathi501
                            My id [protected]
                            COMPLAINTS no. TJ7KN8K
                            COMPLAINTS no. TITWXG8
                            I WAITING FOR MY SET OF BOX LAST 10DAYS NO RESPONSE FROM TATASKY
                            Verified Support
                            Dec 20, 2016
                            Tata Sky Customer Care's response
                            Hi, we regret the inconvenience caused to you. Allow us to help you. We've raised a service request and shall call you soon to resolve your concern.
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                              P
                              Pâwăñ Ķûmāř
                              Dec 5, 2016
                              Resolved
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                              Resolved

                              Address: 490021
                              Website: www.consumercomplaints.in/new_complaint

                              Dear sir/madam

                              My name is suyog manohar shinde. And my tata sky id no. [protected]

                              I have a complane that i have lost my old mobile no.[protected]

                              In future my process in your company with my new mobile no.[protected]. And in future you contract me my new no. ([protected]).

                              So please you update my new mobile no.in your siystem.

                              Thanks,

                              Regard!!
                              K. Janak kumar
                              Mob. No.[protected]
                              Jan 22, 2017
                              Complaint marked as Resolved 
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2016
                              Tata Sky Customer Care's response
                              Hi, we hope your concern has been resolved. If you have any other concern please let us know.
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                                K
                                k@k@
                                from Mumbai, Maharashtra
                                Dec 5, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400055

                                Dated:05/12/2016
                                After talking with the employee named arajit for about 18mins and 15secs there was no solution provided by the employee of tata sky set top box. To each and every question raised he had only one answer maaf kijiye is issue ke related mere paas koi information nahi hai. Atleast in 18 mins this line was repeated 19 times.he gave us some instruction to make a set up again, by doing the instruction the tv got hanged up and after that he told that a technician will visit at your place and you will be charged @200/- and parts also if nay
                                Jan 8, 2017
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 06, 2016
                                Tata Sky Customer Care's response
                                That's not how it should have been. Allow us to help you, please share your RMN/Subscriber ID to assist you further.
                                Verified Support
                                Dec 08, 2016
                                Tata Sky Customer Care's response
                                Hi, please help us with your RMN/Subscriber ID to assist you further.
                                Sir I request u to please change my surname which is wrongly written in my Tatasky account s.c mahaboob...but ..correct spell is sd mahaboob

                                So please I request u to correct my surname spelling

                                Thank you sir &
                                Thanks to Tatasky all unit
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                                  N
                                  Narasimha Rao Karnati
                                  from Delhi, Delhi
                                  Dec 5, 2016
                                  Resolved
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                                  Resolved

                                  Address: 402308
                                  Website: tatasky

                                  Pl, change the my rege. Mobile no my new no is [protected] my tatasky is south regional pack that is r/s 99 & 50 only.
                                  Jan 21, 2017
                                  Complaint marked as Resolved 
                                  Dec 05, 2016
                                  Updated by Narasimha Rao Karnati
                                  [protected]
                                  Dec 05, 2016
                                  Updated by Narasimha Rao Karnati
                                  my tatasky pack is R/s 99 & 50 only
                                  Dec 05, 2016
                                  Updated by Narasimha Rao Karnati
                                  i want south regional pack only i donot want other channel
                                  Verified Support
                                  Dec 20, 2016
                                  Tata Sky Customer Care's response
                                  Hi, we hope your concern is resolved. If you have any other concerns, please let us know.
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                                    D
                                    D Sureshkumar
                                    from Bidar, Karnataka
                                    Dec 5, 2016
                                    Resolved
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                                    Resolved

                                    Address: Bellary, Karnataka, 583104

                                    Please change my RMN and e-mail ID.
                                    For any query contact on new mobile number[protected]
                                    Jan 20, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Dec 13, 2016
                                    Tata Sky Customer Care's response
                                    Hi, please help us with your RMN/Subscriber ID for further assistance.
                                    Verified Support
                                    Dec 20, 2016
                                    Tata Sky Customer Care's response
                                    Hi, we've noted down your concern and shall call you soon to fix this.
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                                      rafik07khan
                                      from Jaipur, Rajasthan
                                      Dec 5, 2016
                                      Resolved
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                                      Resolved

                                      Address: Valsad, Gujarat, 396195
                                      Website: www.tatasky.com

                                      I have purchased new dth box of tata sky one month ago. and it is under one year warranty. in this warranty period services free, if any part or some item replaced that will be charged. as on 2/12/2016 some channels are working, then i register the complain. The technician come next day, and his find some disc position and loose contact. After correction the problem solved. but next they cut 200 /- Rs as a service charge. i call back first they say by mistake this happen after that they say the amount cut because of replacing connector but actually this not happen. after that my balance my set box deactivated cause of no balance. i will call them and said to active my set box then they you have to recharge.
                                      Jan 20, 2017
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 20, 2016
                                      Tata Sky Customer Care's response
                                      Hi Rafik, we completely understand your concern and have raised a service request. You'll soon receive a call from us to sort this.
                                      You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their Toll Free Number at[protected]. The best part is it is available 24X7. I am sure they will look into your matter, settle any discrepancy and resolve your issue.
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                                        J
                                        Jeroo Oomrigar
                                        from Mumbai, Maharashtra
                                        Dec 5, 2016
                                        Resolved
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                                        Resolved

                                        Address: 401702
                                        Website: Www.tatasky.com

                                        Even though I know my complaint is not going to get resolved I will still put forward my grievance. I had recharged my Tata sky account last in April for 320 rupees but could not view for the entire month. I must have called umpteen number of times to Tata Sky asking them why I was not able to view my television program. They said now only 2 days left and you will hav to recharge again. So instead of recharging I stopped taking Tata sky. They are v good in following up for recharge n offers but not attending to customers. Few days ago I received so many calls from Tata sky to give them one more chance and that I would be given some offer. So I decided to give them a chance and I recharged again for 320 rs. I got to view the Tv program for that entire evening but next day they disconnected. When I called them they said your set top box is not receiving signal. Can somebody explain to me if that was the case how come my set top box allowed me to view that evening. I feel cheated once again but I want them to be taken to task. We cannot afford to lose our hard earned money to beggars like Tata sky who are spoiling the name of Tatas. If I don't get response from them I will have no other option but to exploit them on social website and twitter PMO. D
                                        Jan 20, 2017
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 20, 2016
                                        Tata Sky Customer Care's response
                                        Hi, we do not want you to feel this way. Allow us to help you. Please share your Subscriber ID/RMN, we shall look into it.
                                        You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter, fix the signal issue and resolve your grievance.
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