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Tata Sky Complaints & Reviews

www.tatasky.com

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Updated: Nov 4, 2025

Complaints 12316

Resolved

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Tata Sky reviews & complaints page 253

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Address: 755028

Dear sir,

At sukinda chromite mines, dist : jajpur, odisha, around 500 hundreds employees are having tatasky connections since long. our manager hrm was the authorized person for co-ordinate. he has send mail to your authorized representative for activation of service (1st phase 419 connections on 29.10.16, 22 nos of connections on 08.11.16 and 3rd phase for 8 nos of connections). we recreate to inform you that, with regular followup with your person concern, no action has been taken by your end for which peoples are unable to watch tv. we are not expected the poor service from tatasky.

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hey Pradeep, your concern is certainly noted! Please share your RMN/Subscriber ID for further assistance.

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Address: Sonipat, Haryana, 131001

Website: tatasky.com

My Tata sky ID NO. is [protected]. Yesterday I rechage an annual subscription package on line but the amount was deducted same as per the previous package itself. I wanted to change my annual subscription package, so I called the customer care to change my package but the customer care refused to change my package even when they have provided the option to change the package at any time.
They refused to change as the new package I wanted to subscribe was of less amount. I requested them that I don't want to have the rest of the refunded but want to extend the periode of subscription, but they were not ready to hear me.
They have provided the option to change the package at any stage but they are not doing so as the amount will be reduced.
In this way they making undue gain to themselves and undue loss to the customer Which is deficiency in providing the service.
Therefore, I am requesting to change my package from supreme sports kid to dhamaka mix and I also want to remove the HD subscription.

Rahul Dahiya
RMN- [protected]

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response That's not how it should have been. Let us take over here. We've raised a Service request and will call you at the earliest to sort this out.

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Address: 122002

Website: www.tatasky.com

Tatasky charged me without authorization. They activated the pack on their own and when i complained ab ithat they say they can't help it as it is their company policy. Lodged the complaint t0zl04b but it was of no use. My registered no is [protected].
I used every portal to bring it to their notice but they dared to say they wold not be reverting it back. Monetary loss is not that significant but the malpractice pinches.

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hi, we understand how you feel. Service request has been raised an will hear from us at the earliest.

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Address: Sonipat, Haryana, 131029

I am using Tata sky since 2007 on my previous id and since 2013 on id # [protected] I am trying to stop your active games and kids pack since the free offer of your 10th anniversary. After that I am not able to stop these services. I have called your customer service no and given request for 5 to 6 times to stop but that hasn't stop and I call again and they have confirmed the same that service has been stopped from your end but I can still view these channels they confirmed that you have not to pay extra for this then at the time of recharge I was shocked to see that you have include the charges of these services as well. I am pissed off with your services they give me excuse that I have given request through missed call but I can verified it through my Telecom service provider that I hasn't given any missed call and this is your system error for which I am suffering from it. It is effecting my child behavior in not able to block these services and loss to me financially and mentally. You also have recordings of my calls for giving requests again and again. Today as well for your information I have given request to stop these services they have confirmed the same but still I can see these channels and use services. Plz confirm to me that what will be the solution for this and compensate me on my financial and mental loss. Or I will go for an alternate dth or set top box service provider.

Regards

Parvesh Sharawat
[protected]

Nov 17, 2016

Complaint marked as Resolved

Dear Team I have received below mail from Tatasky as per them they have dropped the packs in below mail but they're still on. Haven't stopped yet and then they claimed that I have given missed call to start it again I am pissed off from Tatasky Plz suggest me what to do I can send images or videos as proof Regards Parvesh Sharawat Service Request No.: T1AIWN8 Hello Mr. Parvesh Sharawat, We are sorry for any inconvenience caused. We would like to inform you Actve Smart Games Rs 2 Per Day Pack and Kids Monthly Sep16 Pack has been dropped on 14/11/2016 however the same was activated through missed call previously whenever the pack is dropped by our executive as per your request, hence the charge are valid and we will not be able to extend subscription credit. The account balance is Rs.117.16/- available as on 14/11/2016. You need to renew it by 17/11/2016. You can call us on our helpline or log on to tatasky.com for any further information. Thanks Priyanka Tata Sky Nodal Desk tatasky.com / [email protected] [THREAD ID:1-T1AIWPC] -----Original Message----- From: [email protected] Sent: 14/11/2016 02:32:02 PM To: Subject: New complaint filed against your company. Greetings. A new complaint has been filed against your company on our website www.ConsumerComplaints.in You can view your complaint here. There is already an account linked to your business profile that you can use to track complaints and respond as a verified support: Login: [email protected] Password: 446eb8013d76731d0fd8eb08904717ea Kind regards, ConsumerComplaints.in If you have a different e-mail for such notifications, please send it to us in a reply message. If you don't want to receive notifications of this type, click unsubscribe. If you don't want to receive notifications from our website at all, click unsubscribe all.

Tata Sky customer support has been notified about the posted complaint.

Nov 15, 2016

Updated by Parvesh sharawat I am attaching an image for the proof of their lie and harassment for last 2months and making fool of the customers

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response We understand what you might have gone through. We've raised a Service Request and you'll soon hear from us to sort this out.

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Address: Chandigarh, Chandigarh, 160019

Website: Tatasky

Sir,

Reg: My ID [protected] Registered Mobile No.[protected]

Today i.e. 14.11.2016 at 11.33 am I received the following two messages from BP-MYTSKY at my registered Mobile No.[protected]:-

1. Request completed for Actve Smart Manager, Rs.. Current a/c bal Rs561.23 Due date 07-Dec-16. New Monthly Charges Rs 460

2. Acve Smart Manager is now active on your Tata Sky with first 5 days subscription free followed by Rs. 10 per day for the 91 day course.

Immediately, after receiving the aforesaid messages, I made a phone call from my land phoen no.[protected] at Tatasky helpline no.[protected] for knowing the reasons. However, the customer care executive failed to give any answer, rather she said that I might have given consent on call from Tatasky side. Then I asked her to give line to some senior executive. However, on asking how the aforesaid package has been activated, the senior executive also replied in the same manner. Then I asked him that the aforesaid package may be stopped, which was never activated on my request. Thereafter, for knowing the reasons for activation of the package, he gave my email addres [protected]@tataky.com to write and know the reasons.

Therefore, through the present complaint, I wish to know the reasons.

Hope to hear soon.

Thanks.

Yours sincerely,

Gopal Krishan
House No.2015, Sector 27-C, Chandigarh
Registered Mobile [protected]

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hey Gopal Krishan, we've dropped Actve Smart Manager from your Tata Sky account. No charges debited, please give us a shout if there's anything we can help you with. Happy Watching!

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Address: Visakhapatnam, Andhra Pradesh, 531163

My Tata sky i.d.no.[protected].
As iam not getting anything&it is understood that set up box to cable is having loose connection.Please do needful action by sending your representative to set right and make it functioning.Since Tv channels are not functioning since one day, you are requested to make necessary action at your end.Pl.let me know the action taken to rectify the same with the set up box.
An early action is requested.

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hi, we understand your concern and have escalated it. You'll soon receive a call from us to schedule a technician visit.

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Address: 700156

My name is Joybrata Bose, (ID[protected]. i have been residing in my Flat in Bansdroni area of Tollygunge Kolkata (Kolkata 700047). I have been using Tata Sky connection from 2006 - 07.
Recently I have aquired a second residence in New Town area of Kolkata. I had got the old Disk anteena dismantled from my Tollygunge residence and got it erected in my new premises (Address: Anushka House. Plot No. DA 109, Street No. 251. Action Are a1, New Town, Kolkata 700 156). This erection along with istallation of a new HD Set-top Box, etc. was carried out by 2 men deputed from your agency named SUNSHINE. The senior person was named Biswajee t. They took all payments for the new set-top box; and set up the entire setup so that we started seeing all channels on HD mode. They spent about 2 - 3 hours in my flat. No outsider had entered my flat after their departure last evening. Today morning I I wanted to pack up my new DELL Computer as we were returning back to our old residence in Tollygunge. To my surprise, I could not find my new SELL Laptop bag, although the laptop was lying intact on my study table. I am therefore making a formal complaint that one of your 2 agency men must have removed the Computer Bag yesterday evening. Please make necessary investigations and have my Dell Laptop Bag returned to me at the earliest.

Joybrata Bose.

Tel.[protected]. Mob.: +91 [protected]. E-mail: [protected]@gmail.com

Tata Sky customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110018

Hi,

I am tata sky customer from last 5 years. this year i faced a serious non compliance issue with tata sky. They changed my tata sky setup box for the third time recently for 1500/- informing that i'll be getting a one year free subscription to HD channels but they didn't informed me that those money which they credited for one year free subscription to HD channels are getting deducted for some previously activated pack for english channel.

Now they're not accepting instead they're asking me to recharge for another 500/- for subscription to HD channel. This is such a issue of misguiding someone for some extra money every year.

Please treat this issue on priority.

Thanks.

Customer ID : [protected]
Registered No. : [protected]

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hi, we regret the inconvenience. Service request has been raised and you will hear from us at the earliest.

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J

jagkaran

from Gurgaon, Haryana

Dec 6, 2016

Hi,

This is regarding the same issue which i raised it on consumer complaint forum, you may check the history to get the context.

on 25th Nov, i got a call from back end team from Hyderabad saying please recharge with 510/- and we will apply annual HD pack from back end as the complaint was regarding the same.

on 3rd Dec, i recharged for my base pack renewal as well as for the said amount 510/-, but till now no communication has been made to me from back end that how you will activate the HD pack, inspite of that i'm tired of calling customer support for their help in raising another complaint, i hope they did raise the complaint but my question remain same ... when will HD pack got activated.

I'm tired of pathetic customer service response and false statement by your agents, better i would switch to any other DTH service.

P.S.- I'm tata sky customer from last 5+ years, i'm not sure how you treat old customers but this is what i'm now sick of it.

Request you to please escalate as much as possible to get the work done at the earliest as it is a long prevailing issue now.

Thanks.

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Address: 560078

Website: TATA SKY

I have recently upgraded to TATA SKY HD for which the cost is 600/-
The guy who came to install HD set up box charged me 600 and also after sometime 600 was deducted from my tata sky account.
Even after rasing more than 5-6 complaints and calling customer care more than 6-8 times, the query is not resolved.
TATA SKY is a big fraud. Unresponsible and arrogant customer care executive.

Dec 18, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Tata Sky Customer Care's response Hi, we never want you to feel this way. Please share your Subscriber ID/RMN, we shall look into this at the earliest.

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Address: 500032

Website: Tata sky

My cable TV connection was repaired just two days ago by a tata sky technician.
But today there has been a total black out since 4.30 pm.
I called the customer care at 6 pm and requested urgent service as I cannot view any channel now.
But no one has come from tata sky nor called me so far after more than 2 hours.
You boast of 24×7 service!!
I.don't. Understand how the channels can all disappear just after two days of repair.
Your.service really sucks.

Dec 15, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

Tata Sky Customer Care's response Hi Anasua bhattacharjee, your concern is certainly noted! Please share us your RMN/Subscriber ID for further assistance.

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Address: 332602

Website: www.tatasky.com

Mere pas tata sky ke yaha se phone no [protected] se mere rmn [protected] pr dt 6/11/2016 ko 2:33 pm or 10/11/2016 ko 7 : 08 pm pr call aaya ki aap 1500/- ka recharge krwate h to vrtman pack ek saal ke liya active ho jayega. mene dt 11/11/2016 ko 1500/- se recharge krwaya lekin pack active nahi kiya gaya. tata sky wale ye kahte h hamne to call hi nahi kiya. mene tata sky pr complaints bhi di h (complaint no syki1o7)

Tata Sky customer support has been notified about the posted complaint.

Nov 11, 2016

Updated by mkvmkv Mahendra kumar Verma
Shyam commercial center
Khatushyamji Dantaramgrah Sikar Rajasthan-332602
ph [protected]

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Address: 122001

Website: tata sky.com

Hi,
There are a big fraud in taky sky smart manager chanel 701. which is free of cost active my monthly mix dhamal pack as called me taky sky customer care team. I have not seen this program but he has charged rs.10 per day unnecessary without any intimation neither any information me. now i have seen my due amount Rs.645. i have called to customer care team but they are not ready to reimbursement.

harish ([protected])

Dec 14, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Tata Sky Customer Care's response Hi, you have never been charged for Actve Manager and your monthly subscription is Rs 285.

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Address: East Singhbhum, Jharkhand

My subscriber id is [protected] i. need 250 rs of monthly pack but it showing same pack of rs 370 . what i have to do please solve this problem

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Address: Raipur, Chhattisgarh, 492006

Website: Mytatasky.com

My tata sky id [protected] is not shown many chennels.. Plz solve this problem.

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Address: Mumbai City, Maharashtra, 400097

Dear Sir,
I am Rafik Surve your customer, actually I ordared dish tv REMOTE on 30th October, they dispatched on 7th of November but we didn't got.
Your employers told that the remote has been received and also deduct my 200 rupees .
I talked with tejas and Pravin at 9:30pm, both are senior executives they are saying the same dammed thing.
If you don't take any immediate action then I'll be going to complaint to customer forum.
Hopefully will take any action or we move to customer forum.

Regards
Rafik Surve

+2 photos

Dec 16, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Tata Sky Customer Care's response Thank you for bringing this to our notice, Bilo]. Kindly share your RMN/ Subscriber ID to get this sorted.

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Address: Bellary, Karnataka, 401107

Website: www.tatasky.com

Hi team,

My subscription id: [protected].

I would like to raise a complaint against your representative "arfath” he was extremely rude and was not at all giving me the correct information. Upon asking the same question again he is telling me aapko 5baar already batha diya hai aapko samaj nahi aarha hai and on top of that he is telling me agle baar se mere se dyaan se baat karna is he threatening me?? Is a don or something?

I am the new user if i don’t know something it’s better to ask you guys, i guess that is why they have been appointed right? I was really shocked to hear these things from a well reputed organization like tata sky. I then asked to transfer the line to senior manager or supervisor. He then transfers the line to tejas, who was very polite and patience and helped me out. I told him about the incident and he took the complaint against him (Complaint number:- sxhy5su).

I demand an apology mail or call from arfath as soon as possible. I hope this time you won’t disappoint me.
Date: 11th nov 2016
Time: 20:02 to 20:26

Kind regards,

Melwin chettiar.

Tata Sky customer support has been notified about the posted complaint.

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Address: 560062

Website: tatasky.com

I live in a building that has a common Tata sky dish. When I moved into the house, I reconnected the tata sky services and took a pack that included everything except HD.
More than 50% of the channels werent coming. Being busy with a new job and hundreds of chores related to moving into a new city, I did not find the time to notice the flaw or call tata sky. My father moved in with me and started complaining that even Doordarshan isnt coming. I called tatasky and complained. They sent a technician who spent less than 60 secs doing some setting and while leaving he said that I will be charged 200 for the service.

I was shocked because while placing the complaint itself i had mentioned that the fault wasnt mine or my equipment. It was a mistake of tatasky itself that they did not do the setting or get me to do the setting when I took the pack. they did not even have DD coming and that it their fault not mine.

A tatasky person is always hanging around in the building and yet they made me call the helpline and deliberately cut off my 200 rupees. I complianed about this and there was a call from them. The agent only called to say 'no no no no no no' He rudely said, i will not revoke the charges without even understanding what I was saying. That is not customer service - its a sales team that has finished collecting the money.

I feel cheated and swindled. Pleasehelp.

Dec 14, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2016

Tata Sky Customer Care's response Hi Maitili, we understand what you might have gone through. Let us sort this out for you. Please share your RMN/Subscriber ID.

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Address: Solan, Himachal Pradesh, 113212

Website: e mail to [email protected]

Id150686 deleep kumar sh. flour suppot gives wrong info n my call 0℅. sme told blind transfer. n wrong tagging about customer query 432 chnnl showcase. i was told my trainer mr sandeep n ms [censored]al. they don't know wat to do. but my call oddit n fattle. wat i do. n my trainer get rude. they said' flour pe chal fir puchta hun' m left the job today. help me out otherwise m mail company ceo mr rattan tata. i mean it.. thank u.

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Address: 560015

I am unable to view some channels like DD Rajya sabha TV, WOW Cinema, R Vision, Enterr10, Movies, Cinema TV, which are a part of my base package. Call center people say the visit would be chargeable. They are not listening that commitment has to be fulfilled, if it's their fault.Why should I pay for the fault of tata sky. Unnecessary harassment & unethical practice being followed by tata sky.

Dec 14, 2016

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Tata Sky Customer Care's response Hi, we understand how you feel. Please share the RMN? Subscriber ID for further assistance.

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M

mithleshkant

from Mumbai, Maharashtra

Nov 9, 2016

Subscription ID: [protected]

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Address: Dewas, Madhya Pradesh, 455001

I had a conversation with one of the executive via chat on tata sky's website
where it was clearly mentioned by the executive that the charges would b wavered after the complain .. but later they are denying now

+1 photos

May 14, 2017

Complaint marked as Resolved

Nov 03, 2016

Premal contractor's response Plz sol this problem in 24 hours

Verified Support

Nov 08, 2016

Tata Sky Customer Care's response Hi, we understand your concern. Please provide us your RMN/Subscriber ID for further assistance.

Verified Support

Nov 09, 2016

Tata Sky Customer Care's response We have noted your concern and will hear from us at the earliest.

Nov 10, 2016

Updated by singhal_002 Subscriber ID [protected]
in the bellow conversation i hav clearly stated if its free the ok else dnt provide me for any visit
reference ID is 0000RaC0YC6Q2H8V

Poor services as wel as bad experience with the customer care behavior...

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Premal contractor

from Thiruvananthapuram, Kerala

Nov 8, 2016

My cable connection is lost error msg is whether problem last 4 days so plz my customer of is [protected]

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