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Tata Sky Complaints & Reviews

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2.1
Updated: Mar 26, 2026
Complaints 12316
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5114
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7202
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Tata Sky reviews & complaints page 25

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P
princemillotraj
from Mumbai, Maharashtra
Oct 25, 2021
Resolved
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Resolved

Ref No:[protected]IGAMDURBB2 This Ref No Payment not received, So please Recredited My Account No:[protected], IFSC:SBIN0071165, Thank You
Dec 5, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2021
Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Verified Support
Oct 27, 2021
Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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    rahul darling
    from Hyderabad, Andhra Pradesh
    Oct 25, 2021
    Resolved
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    Resolved

    Address: kavadiguda
    Website: Bill desk

    I recharged my tatra sky account through phone pay today subscriber if [protected] amount rs 287. The money got debited from my account but didn't reflect in my my tata sky account. Kindly refund my money as soon as possible
    Nov 27, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Oct 26, 2021
    Tata Sky Customer Care's response     Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
    Verified Support
    Oct 26, 2021
    Tata Sky Customer Care's response     We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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      D
      Dhamotharan C
      Oct 24, 2021
      Resolved
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      Resolved

      Complain No: 36SEGXJR
      Tatasky activate the channel packs, without customer permission and deducted money from the account.

      As per customer care reply, Chennel package activated from through M-service delar.

      Tatasky provide access to delar to initiate the chennel packs without customer knowledge.

      Complain is, how believe our money is safe in TATASKY account.
      Nov 30, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2021
      Tata Sky Customer Care's response       Hi! We understand what this has been like for you. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
      Verified Support
      Oct 27, 2021
      Tata Sky Customer Care's response       We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        D
        Datta Tanmay
        from Pune, Maharashtra
        Oct 23, 2021
        Resolved
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        Resolved

        Address: Pashan Sus Road Pune

        We have have been facing issue where only one channel is not working.
        We have called the Customer Care number twice a week for last one month did all the necessary steps to do a hard reset. Still did not work. Since we do not have a warranty they will charge us for a technician to come over and solve it.
        We have not tampered with anything not the dish or the set up box then why should we complain for their incompetence.
        They do a call back apologize and say they can do nothing.
        All they want is to charge us for their faulty job.
        It has been happening since 1st October 2021.
        Nov 26, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2021
        Tata Sky Customer Care's response         Hi! This isn't the experience we aim for. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.
        View replies
        We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
        Reply
        Datta Tanmay's [Complaint's author] reply, Oct 24, 2021
        Nope it has not been addressed, they are giving the same response. I am not paying for something I have not done. The channel not working was not a user error, it was a fault from the your set box. We have not tampered with any of the equipment. Why should I pay for the technician to come and fix the issue created from your end.
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          S
          sanskari_ly
          from Howrah, West Bengal
          Oct 22, 2021
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          Address: Flat-202, 2nd floor, 93, Salkia School Road, Bandaghat, Near Naya Mandir

          Wrong account recharged but I don't remember Account number. I was supposed to recharge [protected] but the number I recharged must be a little different since the amount was debited but my account wasn't credited. I will be willing to provide my account number for cross reference. Here's the UPI transaction ID :[protected]
          Tata Sky customer support has been notified about the posted complaint.
          View replies
          Hi, we understand concern. Please share your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
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            P
            Pradeep7021
            from Mumbai, Maharashtra
            Oct 21, 2021
            Resolved
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            Resolved

            Hi..
            My subscription id - [protected]

            By mistake i am recharged the on my friends account 2times Rs. 340/- on 21 October 2021 . Due to slow network connection i cant understand the transaction successfully completed or failed. So i want refund Rs.340 to my personal account. I hope you can resolve this problem as soon as possible..
            Dec 3, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Oct 22, 2021
            Tata Sky Customer Care's response             Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
            Oct 22, 2021
            Updated by Pradeep7021             Please do as soon as possible
            Oct 22, 2021
            Updated by Pradeep7021             Hi,
            No need to refund, I will carry out that recharge to next month.
            Thanks
            Verified Support
            Oct 23, 2021
            Tata Sky Customer Care's response             We are sorting this out for you, will contact you at the earliest.
            View replies
            We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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              J
              Jagannatha aithal
              Oct 21, 2021
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              Shows on my TV screen Error code 02 Remove and insert card, properly insert card
              Tata Sky customer support has been notified about the posted complaint.
              View replies
              Hi, we understand concern. Please share your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
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                A
                Anil Modak
                Oct 20, 2021
                Resolved
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                Resolved

                Address: 504 Yashoda Vinayak Sankul Opp Petrol pump Agra road Kalyan West Maharastra 421301

                I was not able to watch picture hence I complain at Tata Sky in month of May-21.
                The technician told me that set top of box is not working and need to replace.
                He brought new set top of box and solved my picture problem.
                Now both set top of box are active and I was billed for the same.
                I have no idea about this double billing.
                He should have deactivated old set top of box.
                Now when I have similar problem of not able to see picture, that time the technician told me you have to boxes active and billed for the same.
                When I called Tata Sky help desk and gave complain they cold that complain.
                Giving unrealistic answers.
                Dec 3, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Oct 21, 2021
                Tata Sky Customer Care's response                 Hi! This isn't the experience we aim for. Kindly share your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                Verified Support
                Oct 21, 2021
                Tata Sky Customer Care's response                 Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                Verified Support
                Oct 23, 2021
                Tata Sky Customer Care's response                 We were unable to get in touch with you. Do share an alternate number so that we can contact you at the earliest.
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                  A
                  Alfius
                  Oct 20, 2021
                  Resolved
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                  Resolved

                  I have owned anew tata sky receiver. Its been already for three days But the activation process is still pending.
                  Dec 2, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 21, 2021
                  Tata Sky Customer Care's response                   Hope you are connected back to your entertainment! 😊 Do write to us if you need any further assistance.
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                    S
                    sachunael
                    from Thiruvalla, Kerala
                    Oct 20, 2021
                    Resolved
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                    Resolved

                    I did a recharge (Rs 700/) through the Rechargepayindia website for my Tatasky account and still it's not reflected in my account.

                    Message from Rechargepayindia was as follows :

                    Your transaction with www.rechargepayindia.com was successful

                    Transaction ID: 613CD40814D5A
                    Merchant Website: rechargepayindia.com
                    Amount Paid: 700.00
                    Order Date:[protected]:36:34
                    Customer Phone Number: [protected]

                    Please do the needful for refund or resolve the issue as soon as possible
                    Nov 29, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 20, 2021
                    Tata Sky Customer Care's response                     Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                    Verified Support
                    Oct 21, 2021
                    Tata Sky Customer Care's response                     We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                      S
                      shekhu shariq
                      Oct 19, 2021
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                      Address: barail

                      Remote charge paid but i have also paid before 2 month
                      Tata Sky customer support has been notified about the posted complaint.
                      View replies
                      plz resolve this isue shortly i am unable to see this program
                      Reply
                      Hi, you definitely have our attention. Kindly confirm us your RMN/Sub ID and let us do the rest.
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                        S
                        subash3909
                        from Chennai, Tamil Nadu
                        Oct 19, 2021
                        Resolved
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                        Resolved

                        I made recharge of my tatasky account on dated 25.09.2021 for Rs 300 using google pay upi with tata sky app. Amount deducted from my karur vysya bank account instantly but recharge became unsuccessful. While talking with customer care no on tatasky the replied that that didn't received money.Yet I haven't received back money.
                        ID's: TY[protected], TY[protected].
                        MY SUBSCRIBER ID: [protected].
                        The transaction was success from the bank's side and your Bill desk did not ackhnowledge
                        the receipt and my tatasky was not recharged. I request you to kindly return the money
                        Nov 23, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 19, 2021
                        Tata Sky Customer Care's response                         Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
                        Verified Support
                        Oct 23, 2021
                        Tata Sky Customer Care's response                         We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                        View replies
                        Reg: Tata Sky amount not recharged!!!
                        Subscriber id:[protected]
                        I have recharged Rs.1266 for my tata sky account on 16.05.2022.but the amount was not updated in my tata sky account.In bank side, the transaction is suceessful.tata sky bill desk team told they didn't receive amount.i have attached transaction information.please refund the money.
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                          G
                          [email protected]
                          from Akola, Maharashtra
                          Oct 18, 2021
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                          I recharge on tata sky mobile app using FreeCharge wallet. At FreeCharge transaction successful but tata sky not received amount Dt.27/08/2021. My subscriber ID is [protected] so please do the needful.
                          Tata Sky customer support has been notified about the posted complaint.
                          View replies
                          Hi, you definitely have our attention. Kindly confirm us your Registered Mobile Number/Sub ID and let us do the rest.
                          Reply
                          [email protected]'s [Complaint's author] reply, Oct 19, 2021
                          My subscriber ID is 1174728525 so please do the needful.
                          We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                          Reply
                          We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                            F
                            F.ouzi.a
                            Oct 18, 2021
                            Resolved
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                            Resolved

                            Address: 337,1st main
                            Website: Money deducted and no recharge was done

                            I recharged my rara sky on 10th of October as my due date was 12 October even after the recharge I got notifications telling to recharge I contacted the customer service and they were too rude and almost argues telling it's not their issue and they don't know about it ... I had to recharge again . I want my refund .
                            Nov 21, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 19, 2021
                            Tata Sky Customer Care's response                             Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                            Verified Support
                            Oct 20, 2021
                            Tata Sky Customer Care's response                             We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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                              D
                              Darshan Jadhav Ath
                              Oct 18, 2021
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                              Subscriber id is not available

                              My tata sky box is not showing subscriber id it says subscriber id is not available...
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                              Pradeep1796
                              from Jaipur, Rajasthan
                              Oct 17, 2021
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                              Address: 301 Pearl Ish Niwas C-40 Tarun Marg Tilak Nagar,

                              Dear sir,

                              Set top box for Tata sky subscriber number [protected] is nit responding. please send a technician.

                              Pradeep Singh
                              Tata Sky customer support has been notified about the posted complaint.
                              View replies
                              Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                              Reply
                              Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID . We'll fix this for you at the earliest ^Sameer
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                                A
                                Ashok Marwaha
                                Oct 17, 2021
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                                Address: 139 Siddhartha Enclave New Delhi 110014

                                TataSky box having recording facility connection id [protected] is unserviceable Complaint made 10 days back Regretfully even after reminder call complaint to replace box not attended
                                Extremely poor product support
                                Tata Sky customer support has been notified about the posted complaint.
                                View replies
                                Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                                Reply
                                Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID along. We'll fix this for you at the earliest.
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                                  T
                                  Taran Tyagi
                                  Oct 17, 2021
                                  Resolved
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                                  Resolved

                                  I have recharged tatasky on 8th October 2021 twice with 557 rupees, the money was deducted and I have been refunded till now!
                                  I have used Tatasky mobile app for recharge, through paytm upi id
                                  1st recharge on 8th October 6:36 ref code[protected]paytm upi)
                                  2nd recharge on 8th October 7:05 ref code[protected]paytm upi)
                                  I am currently in loss of 1114 rupees and tatasky is not giving a resolution.
                                  The amount is showing successful status from paytm and my canara bank account.
                                  Oct 20, 2021
                                  Complaint marked as Resolved 
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 18, 2021
                                  Tata Sky Customer Care's response                                   Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                  Verified Support
                                  Oct 18, 2021
                                  Tata Sky Customer Care's response                                   We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                                  Oct 19, 2021
                                  Updated by Taran Tyagi                                   No my complaint is not resolved!
                                  Oct 19, 2021
                                  Updated by Taran Tyagi                                   Give me the details orr call me on [protected]
                                  Verified Support
                                  Oct 19, 2021
                                  Tata Sky Customer Care's response                                   We have made a note of your alternate contact number, you will hear from us soon.
                                  Oct 20, 2021
                                  Updated by Taran Tyagi                                   money is refunded! problem is resolved!thanks
                                  Verified Support
                                  Oct 20, 2021
                                  Tata Sky Customer Care's response                                   We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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                                    S
                                    [email protected]
                                    Oct 16, 2021
                                    Resolved
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                                    Resolved

                                    Wrongly recharge done in Tatasky id [protected] for Rs.200/- on 14.10.2021 at 1:02 PM through Paytm - Please reverse the amount urgently or adjust with Tatasky ID [protected]
                                    Nov 18, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 18, 2021
                                    Tata Sky Customer Care's response                                     Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                    Verified Support
                                    Oct 18, 2021
                                    Tata Sky Customer Care's response                                     We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                    Verified Support
                                    Oct 18, 2021
                                    Tata Sky Customer Care's response                                     We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
                                    Helpful
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                                      S
                                      shaurya@1818
                                      Oct 16, 2021
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                                      Address: nri city putting green gh2 tower 6 flat 002

                                      I have to shift my setup box to my new flat
                                      Tata Sky customer support has been notified about the posted complaint.
                                      View replies
                                      Hi, you definitely have our attention. Kindly confirm us your RMN/Sub ID and let us do the rest.
                                      Reply
                                      Hi, we are here to assist you. Kindly share us your Registered Mobile Number/Sub ID so that we can look into this.
                                      Reply
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