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Tata Sky Complaints & Reviews

2.1
Updated: Jan 28, 2026
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Tata Sky reviews & complaints page 30

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R
Rajeev Maxout
Aug 25, 2021
Resolved
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Resolved

Address: Noida

I did my tata sky recharge using tata sky app on 26 July with amount INR 452/-. It got successful from the google pay but did not update in the tata sky app. I checked in the google pay app, it showed payment received by billdesktatasky.

i called tata sky customer care and they said it will be refunded in 7-10 days, still not credited and tata sky customer care is not able to help in any way.

they talk only the scripted lines and sound so dumb that i regret my decision of sticking with tata sky.

below are my txn details

UPI TXN ID[protected]
subscriber id - [protected]
Sep 28, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2021
Tata Sky Customer Care's response
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Aug 27, 2021
Tata Sky Customer Care's response
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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    Avinashb1070
    Aug 25, 2021
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    Address: Pune

    Please chenge my address
    Name /Avinash Laxman Bhote
    Addres/Plot no 38, A3,
    Kadolkar Colony
    Talegaon Dabhade 410506
    ID no [protected]
    RMN [protected]
    Tata Sky customer support has been notified about the posted complaint.
    Hi, help is here. Please share with us your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
    Avinashb1070's [Complaint's author] reply, Aug 28, 2021
    RMN 8999185923
    Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
    We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
    Avinashb1070's [Complaint's author] reply, Aug 30, 2021
    Resolved thanks
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      A
      Ashish garg..
      Aug 24, 2021
      Resolved
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      Resolved

      I was recharging my tv, but by mistake I recharged on wrong Tata sky id.
      So I want to cancel that and get my money back.
      Tata sky Id [protected](wrong I'd)
      Amount 2000/-
      Sep 25, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Aug 25, 2021
      Tata Sky Customer Care's response
      Hi! Your concern is certainly noted. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
      Verified Support
      Aug 25, 2021
      Tata Sky Customer Care's response
      We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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        R
        Ravi Mansuriya
        Aug 24, 2021
        Resolved
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        Resolved

        I have applied for new connection and paid via gpay... On gpay transection was successful but tatasky didn't receive any payment and after so many call they told me to provide subscriber I'd which I haven't received so I can't have new connection or any refund for this .
        Name: Ravikumar Mansuriya
        No: [protected]
        Sep 27, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Aug 25, 2021
        Tata Sky Customer Care's response
        Hi! This is not the experience we aim for. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
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          Address: Tata Sky Ltd. Registered Office Address: Tata Sky Ltd., Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098

          After giving missed call on[protected] I am getting the following error message by sms from Tata sky:-
          "Request for emergency top-up has failed as your mobile number is mapped with multiple tata sky accounts. To avail please SMS TOPUP [Subscriber ID] to 56633"....
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          A
          Anu2122
          Aug 23, 2021
          Resolved
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          Resolved

          In May 2021, i was facing "Weather not clear" issue while switch on the TV though it was a sunny day, Tatasky CC told me that there is some issue with wire. Executive came, checked and said we have to replace the wire. Next day he replaced the wire and amount has been deducted. After change of wire i was getting the same issue, executive came, checks and i have been charged everytime. Last week there executive told me that the wire changed was a faulty one and having joints in it, the wire is a faulty one please get it replaced otherwise you get the same issue in the future too. Tatasky told me that we will replace the wire without any cost if something extra is placed then i have to pay for it. Now they deducted 800 rupees again for connector as well as wire though i already paid for it at the first place. Now they are saying we don't know what our executive had done the wire was not in warranty you have to pay for it. They never told me that the wire comes with any warranty or not at the first place. Their executive took cash too and i have been charged by tatasky too for faulty wire and connector. Now they are showing their back because it is their executive's mistake but customer have to pay for it.
          Sep 25, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2021
          Tata Sky Customer Care's response
          Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
          Verified Support
          Aug 25, 2021
          Tata Sky Customer Care's response
          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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            D
            Duvvuru Yuva Sai Kumar
            Aug 21, 2021
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            Respected sir/ madam

            I have done payment on bgmi for 7500 rupees via internet banking and money got debited from my account but I didn't get any UC neither refund.money got credited to inb times of india limited.plzz help me
            Transaction date:18august
            Transaction amount:7500
            Transaction reference number [protected]IGALUDXCJ7
            Tata Sky customer support has been notified about the posted complaint.
            Hi! We understand your concern. Please share with us your Registered Mobile Number/Sub ID to assist you further.
            Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
            Hi, we are here to assist you. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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              9
              9471127060
              Aug 21, 2021
              Resolved
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              Resolved

              Binge remote not working

              Tata sky binge remote(upper half portion)was not working so I filed a complaint in their customer service on 5th august 2021, complaint number-384USBR78. Mechanic visited on 13th august 2021 but the problem was not resolved. He told me that this issue is due to binge and binge needs to be replaced but I can’t replace binge currently as we can’t carry binge for replacement with us. Again on 14th august I filed a complaint with customer...
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              S
              Sankhu
              Aug 20, 2021
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              Kindly recharge my set up or return my money
              Tata Sky customer support has been notified about the posted complaint.
              Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                S
                Sankhu
                Aug 20, 2021
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                I recharged tata sky n amount deducted from my account bt tata sky is not recharged
                Tata Sky customer support has been notified about the posted complaint.
                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                  shibu7428
                  from Balasore, Odisha
                  Aug 19, 2021
                  Resolved
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                  Resolved

                  Address: Balasore

                  Sir i have received 11 august 2021 a magnetic chess through speed post but when i unboxing then i saw and shocked that's kind and queen are missing and i have receive 32 black, 32 yellow (4 boat{2boat extra replace the queen and king} ) so sir i want to say that please sir send me king and queen yellow colour by post.
                  My tata sky id [protected]
                  Aug 19, 2021
                  Complaint marked as Resolved 
                  Not taken
                  Tata Sky customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2021
                  Tata Sky Customer Care's response
                  Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                  Verified Support
                  Aug 22, 2021
                  Tata Sky Customer Care's response
                  We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                    shibu7428
                    from Balasore, Odisha
                    Aug 18, 2021
                    Resolved
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                    Resolved

                    Sir mene 11 aug ku speed post se zetose toy (magnetic chess)receive kiya usku unbox kiya to chess board me thoda sa kata tha aur usme jo goti hotahe us goti me yellow color me king aur queen ke badle two boat mila he. mene customer center me call nehikiya .
                    Nov 1, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2021
                    Tata Sky Customer Care's response
                    Hi! We have raised your concern. Rest assured you will hear from us soon.
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                      S
                      SHIVANSH PRADHAN
                      Aug 17, 2021
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                      My sub ID is: [protected]
                      Registerd mobile no. Is [protected]
                      I just tried to recharge my tatasky account. I did it via the tata sky app which gave me options to pay and i chose google pay. I recharged for ₹450. The money got debited from my account but tata sky showed transaction failed. Pls help me.
                      Tata Sky customer support has been notified about the posted complaint.
                      Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
                      Hi), requesting you to send an email to [protected]@tatasky.com so that we can assist you with your concern.
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                        V
                        vaibhav95685
                        Aug 16, 2021
                        Resolved
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                        Resolved

                        Address: Shiv Ganga Nagar Peetal Nagri Moradabad 244001

                        Today is 16/08/2021 and i recharged my Tata Sky from Amazon Pay UPI my 300 rupees deducted but my recharge not done. The money is sent to billdeskbqr.[protected]@hdfcbank.
                        Aug 17, 2021
                        Complaint marked as Resolved 
                        Problem Solved
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
                        We hope your query has been resolved! Let us know if you require further assistance, we will be glad to help!
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                          P
                          Poojakori
                          Aug 15, 2021
                          Resolved
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                          Resolved

                          Hi team, I have been a regular customer of Tata sky and recently I recharged my Tata sky account last week.There is issue of digi card which consistently occurring. The error says digicard card not inserted properly. I have connected with customer care and they said that I have to pay 175 for technician and extra charges for any other issue.However I have already paid 300 rupees twice for signal issue which occurred in last 6 months. I would like to take proper action on Tata sky and I would also request Tata sky to look into this. Otherwise I have also planned to opt for Airtel DTH which is better then Tata sky.
                          Sep 18, 2021
                          Complaint marked as Resolved 
                          Tata Sky customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 17, 2021
                          Tata Sky Customer Care's response
                          Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                          Verified Support
                          Aug 17, 2021
                          Tata Sky Customer Care's response
                          We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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                            apagrawal
                            Aug 15, 2021
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                            I was offered a three months free subscription of Amazon Prime video with the subscription of Tata Sky Binge. However after two months they deducted an amount of Rs 129 towards monthly subscription of Amazon Prime Video. No one provided any clarification regarding the same upon complaining with Tata Sky Officials. At last they said that I should talk to Amazon Prime and they cannot do anything in this. What an attitude? They can deduct amount but can't refund.
                            Shame on you guys. How irresponsible you people are? You are cheating with people and bringing a bad name to Honourable Ratan Tata.
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi! That's not how it should have been. Let us have this checked. Please confirm us your Registered Mobile Number or subscriber ID and let us do the rest.
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                              Sharad Kumar Srivastava
                              Aug 15, 2021
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                              I recently used Tatasky web portal to recharge my account. I opted for annual recharge. Total amount was auto calcutaed based by my current package.

                              When I made payment I realized that I didn't get expected annual package benifit. Also the rate got changed from 472/M to 483/M. I subitted the proof over email.

                              I kept complaining through TataSky services and they kept cancellng my tickets without even ensuring that customer is explained of resolution.

                              Sometimes they just give a miscall to cancel the ticket

                              This is not the first such experience with TataSky. These guys are just careless and shame on Brand Tata

                              I will never recommend TataSky to anybody
                              Tata Sky customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2021
                              Tata Sky Customer Care's response
                              Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                              Verified Support
                              Aug 16, 2021
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                              Aug 16, 2021
                              Updated by Sharad Kumar Srivastava
                              No it has not been addressed yet
                              Verified Support
                              Aug 16, 2021
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                              Aug 16, 2021
                              Updated by Sharad Kumar Srivastava
                              Please provide written update on why I should consider this item closed. As discussed, you admitted that it is issue at TataSky end and has no process/technical resolution.

                              You still want to close the ticket with comment that in future you will not receive similar mistake

                              Provide written updates on what you are going to do in future before closing this
                              Verified Support
                              Aug 17, 2021
                              Tata Sky Customer Care's response
                              Your concern is certainly noted. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                              Verified Support
                              Aug 17, 2021
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                              Aug 17, 2021
                              Updated by Sharad Kumar Srivastava
                              No your executive is yet to come back after today's call where she collected my feedback. I would want you to provide written update on what resolution you are providing to my complaint
                              Aug 22, 2021
                              Updated by Sharad Kumar Srivastava
                              when can i expect an update?
                              Verified Support
                              Aug 25, 2021
                              Tata Sky Customer Care's response
                              We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
                              Verified Support
                              Aug 25, 2021
                              Tata Sky Customer Care's response
                              We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
                              Aug 25, 2021
                              Updated by Sharad Kumar Srivastava
                              Not sure why it is so difficult for you to put in written about what resolution you are providing to issue raised.

                              Over multiple calls you admitted that it was a technical problem at your end where your website was showing incorrect amount. Even the SMS sent by TATA SKY had incorrect amount mentioned.

                              There was no fault of consumer (In this case its me) and you apologise for this mishap and also for the way your support teams treated my complaints.

                              Put these comment or admit you agree and you couldn't do anything to resolve this. You also promise that such instances will not be repeated
                              Sep 03, 2021
                              Updated by Sharad Kumar Srivastava
                              No update as usual
                              Sep 13, 2021
                              Updated by Sharad Kumar Srivastava
                              Taka sky is not ready to accept their mistake in written. They are just fraud
                              Oct 13, 2021
                              Updated by Sharad Kumar Srivastava
                              they are pathetic. they will spoil Air India also same way. Cheaters
                              Nothing has been addressed yet
                              Tata Sky Customer Care's response, Aug 16, 2021
                              Verified Support
                              We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.
                              My complaint remains unresolved and still it has been closed.
                              "Tata Sky is fraud"
                              Never use/recommend it
                              Hi! This isn't the experience we aim for. Kindly share your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.
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                                Abhimanyukaushik88
                                Aug 13, 2021
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                                Address: Ara

                                13/08/2021 21:18 ko Tata sky new connection k liye .payment kat gya but order book nhi hua.plz mera payment refund kiya jai [protected]
                                Tata Sky customer support has been notified about the posted complaint.
                                Hi!
                                Let us have this checked. Please share with us your Registered Mobile Number or Subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
                                Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID along with your concern and we’ll help you further.
                                Abhimanyukaushik88's [Complaint's author] reply, Aug 15, 2021
                                8826224090
                                Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
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                                  Abhimanyukaushik88
                                  Aug 13, 2021
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                                  Address: Ara

                                  Tata sky new connection book kiya hu.payment deduct ho gya but order book nhi hua.plz mera payment refund kiya jae.thanks
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Plz mera amount refund kijea
                                  Hi!
                                  Let us have this checked. Please share with us your Registered Mobile Number or Subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.
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                                    Bichongzou
                                    from Mumbai, Maharashtra
                                    Aug 13, 2021
                                    Resolved
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                                    Resolved

                                    Address: Meghalaya, Shillong
                                    Website: Billdesktatasky

                                    I had recharged my tatasky on the 12 August 2021 of rs 510 using Google pay. The recharge was successful from gpay to billdesktatasky but my tatasky account still shows the old balance and is not updated. Kindly look into this.
                                    Subscriber id: [protected]
                                    Sep 16, 2021
                                    Complaint marked as Resolved 
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 15, 2021
                                    Tata Sky Customer Care's response
                                    Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
                                    Verified Support
                                    Aug 15, 2021
                                    Tata Sky Customer Care's response
                                    We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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