Tata Sky Complaints & Reviews

Address: Bhubaneswar

Website: Tata sky

Sir
3din se tatasky nahi aa raha Hai but Maine complained ki but bol reheine ki engineer ayaga but 3din hogya Hai koie improvement nahi Hai. Service itna faltu Hai ki kya bolu. Aap kuch kijeia augar Aap kuch nahi karenge toh mujhie majburi Ho kar case Karna hoga .

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 26, 2021

Verified Support

Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Ref No:[protected]IGAMDURBB2 This Ref No Payment not received, So please Recredited My Account No:[protected], IFSC:SBIN0071165, Thank You

Dec 5, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Oct 27, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: kavadiguda

Website: Bill desk

I recharged my tatra sky account through phone pay today subscriber if [protected] amount rs 287. The money got debited from my account but didn't reflect in my my tata sky account. Kindly refund my money as soon as possible

Nov 27, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Oct 26, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Complain No: 36SEGXJR
Tatasky activate the channel packs, without customer permission and deducted money from the account.

As per customer care reply, Chennel package activated from through M-service delar.

Tatasky provide access to delar to initiate the chennel packs without customer knowledge.

Complain is, how believe our money is safe in TATASKY account.

Nov 30, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Oct 27, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pashan Sus Road Pune

We have have been facing issue where only one channel is not working.
We have called the Customer Care number twice a week for last one month did all the necessary steps to do a hard reset. Still did not work. Since we do not have a warranty they will charge us for a technician to come over and solve it.
We have not tampered with anything not the dish or the set up box then why should we complain for their incompetence.
They do a call back apologize and say they can do nothing.
All they want is to charge us for their faulty job.
It has been happening since 1st October 2021.

Nov 26, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2021

Tata Sky Customer Care's response Hi! This isn't the experience we aim for. We have raised a Service Request to resolve your concern. We are prioritizing the same and will connect with you at the earliest.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 24, 2021

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Reply

Datta Tanmay's [Complaint's author] reply, Oct 24, 2021

Nope it has not been addressed, they are giving the same response. I am not paying for something I have not done. The channel not working was not a user error, it was a fault from the your set box. We have not tampered with any of the equipment. Why should I pay for the technician to come and fix the issue created from your end.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Flat-202, 2nd floor, 93, Salkia School Road, Bandaghat, Near Naya Mandir

Wrong account recharged but I don't remember Account number. I was supposed to recharge [protected] but the number I recharged must be a little different since the amount was debited but my account wasn't credited. I will be willing to provide my account number for cross reference. Here's the UPI transaction ID :[protected]

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 23, 2021

Verified Support

Hi, we understand concern. Please share your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi..
My subscription id - [protected]

By mistake i am recharged the on my friends account 2times Rs. 340/- on 21 October 2021 . Due to slow network connection i cant understand the transaction successfully completed or failed. So i want refund Rs.340 to my personal account. I hope you can resolve this problem as soon as possible..

Dec 3, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2021

Tata Sky Customer Care's response Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.

Oct 22, 2021

Updated by Pradeep7021 Please do as soon as possible

Oct 22, 2021

Updated by Pradeep7021 Hi,
No need to refund, I will carry out that recharge to next month.
Thanks

Verified Support

Oct 23, 2021

Tata Sky Customer Care's response We are sorting this out for you, will contact you at the earliest.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 25, 2021

Verified Support

We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Shows on my TV screen Error code 02 Remove and insert card, properly insert card

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 22, 2021

Verified Support

Hi, we understand concern. Please share your Registered Mobile Number or subscriber ID. You can also write to us at [protected]@tatasky.com along with sharing the details. We will assist you further.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 504 Yashoda Vinayak Sankul Opp Petrol pump Agra road Kalyan West Maharastra 421301

I was not able to watch picture hence I complain at Tata Sky in month of May-21.
The technician told me that set top of box is not working and need to replace.
He brought new set top of box and solved my picture problem.
Now both set top of box are active and I was billed for the same.
I have no idea about this double billing.
He should have deactivated old set top of box.
Now when I have similar problem of not able to see picture, that time the technician told me you have to boxes active and billed for the same.
When I called Tata Sky help desk and gave complain they cold that complain.
Giving unrealistic answers.

Dec 3, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2021

Tata Sky Customer Care's response Hi! This isn't the experience we aim for. Kindly share your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Verified Support

Oct 21, 2021

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Oct 23, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can contact you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have owned anew tata sky receiver. Its been already for three days But the activation process is still pending.

Dec 2, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2021

Tata Sky Customer Care's response Hope you are connected back to your entertainment! ðŸ˜Š Do write to us if you need any further assistance.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I did a recharge (Rs 700/) through the Rechargepayindia website for my Tatasky account and still it's not reflected in my account.

Message from Rechargepayindia was as follows :

Your transaction with www.rechargepayindia.com was successful

Transaction ID: 613CD40814D5A
Merchant Website: rechargepayindia.com
Amount Paid: 700.00
Order Date:[protected]:36:34
Customer Phone Number: [protected]

Please do the needful for refund or resolve the issue as soon as possible

Nov 29, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2021

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Oct 21, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: barail

Remote charge paid but i have also paid before 2 month

Tata Sky customer support has been notified about the posted complaint.

View replies

S

shekhu shariq

Oct 19, 2021

plz resolve this isue shortly i am unable to see this program

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 20, 2021

Verified Support

Hi, you definitely have our attention. Kindly confirm us your RMN/Sub ID and let us do the rest.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I made recharge of my tatasky account on dated 25.09.2021 for Rs 300 using google pay upi with tata sky app. Amount deducted from my karur vysya bank account instantly but recharge became unsuccessful. While talking with customer care no on tatasky the replied that that didn't received money.Yet I haven't received back money.
ID's: TY[protected], TY[protected].
MY SUBSCRIBER ID: [protected].
The transaction was success from the bank's side and your Bill desk did not ackhnowledge
the receipt and my tatasky was not recharged. I request you to kindly return the money

Nov 23, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Tata Sky Customer Care's response Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.

Verified Support

Oct 23, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

View replies

D

dhanam3

from Chennai, Tamil Nadu

May 18, 2022

Reg: Tata Sky amount not recharged!!!
Subscriber id:[protected]
I have recharged Rs.1266 for my tata sky account on 16.05.2022.but the amount was not updated in my tata sky account.In bank side, the transaction is suceessful.tata sky bill desk team told they didn't receive amount.i have attached transaction information.please refund the money.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I recharge on tata sky mobile app using FreeCharge wallet. At FreeCharge transaction successful but tata sky not received amount Dt.27/08/2021. My subscriber ID is [protected] so please do the needful.

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2021

Verified Support

Hi, you definitely have our attention. Kindly confirm us your Registered Mobile Number/Sub ID and let us do the rest.

Reply

[email protected]'s [Complaint's author] reply, Oct 19, 2021

My subscriber ID is 1174728525 so please do the needful.

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 19, 2021

Verified Support

We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 20, 2021

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 337,1st main

Website: Money deducted and no recharge was done

I recharged my rara sky on 10th of October as my due date was 12 October even after the recharge I got notifications telling to recharge I contacted the customer service and they were too rude and almost argues telling it's not their issue and they don't know about it ... I had to recharge again . I want my refund .

Nov 21, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

Tata Sky Customer Care's response Hi, help is here. We are looking into it right now. Please allow us some time. We will look into it with the utmost care and get it resolved as quickly as possible.

Verified Support

Oct 20, 2021

Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My tata sky box is not showing subscriber id it says subscriber id is not available

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly share with us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 301 Pearl Ish Niwas C-40 Tarun Marg Tilak Nagar,

Dear sir,

Set top box for Tata sky subscriber number [protected] is nit responding. please send a technician.

Pradeep Singh

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2021

Verified Support

Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID . We'll fix this for you at the earliest ^Sameer

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 139 Siddhartha Enclave New Delhi 110014

TataSky box having recording facility connection id [protected] is unserviceable Complaint made 10 days back Regretfully even after reminder call complaint to replace box not attended
Extremely poor product support

Tata Sky customer support has been notified about the posted complaint.

View replies

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2021

Verified Support

Hi! This isn't the experience we aim for. Kindly confirm us your Registered Mobile Number/Sub ID and we’ll solve this at the earliest.

Reply

Tata Sky Customer Care

from Hyderabad, Telangana

Oct 18, 2021

Verified Support

Hi! Help is here! Kindly help us with your Registered Mobile Number/Sub ID along. We'll fix this for you at the earliest.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have recharged tatasky on 8th October 2021 twice with 557 rupees, the money was deducted and I have been refunded till now!
I have used Tatasky mobile app for recharge, through paytm upi id
1st recharge on 8th October 6:36 ref code[protected]paytm upi)
2nd recharge on 8th October 7:05 ref code[protected]paytm upi)
I am currently in loss of 1114 rupees and tatasky is not giving a resolution.
The amount is showing successful status from paytm and my canara bank account.

Oct 20, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Oct 18, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Oct 19, 2021

Updated by Taran Tyagi No my complaint is not resolved!

Oct 19, 2021

Updated by Taran Tyagi Give me the details orr call me on [protected]

Verified Support

Oct 19, 2021

Tata Sky Customer Care's response We have made a note of your alternate contact number, you will hear from us soon.

Oct 20, 2021

Updated by Taran Tyagi money is refunded! problem is resolved!thanks

Verified Support

Oct 20, 2021

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Wrongly recharge done in Tatasky id [protected] for Rs.200/- on 14.10.2021 at 1:02 PM through Paytm - Please reverse the amount urgently or adjust with Tatasky ID [protected]

Nov 18, 2021

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

Tata Sky Customer Care's response Hi, help is here. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.

Verified Support

Oct 18, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Verified Support

Oct 18, 2021

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

Tata Sky Complaints & Reviews

File a complaint to Tata Sky

Tata Sky reviews & complaints page 29

Not a proper service on tatasky

Post your Comment

Payment not received

Post your Comment

Bill payment

Post your Comment

Dedicated money from Account

Post your Comment

One Channel not working.

Post your Comment

Wrong account recharged but I don't remember Account number

Post your Comment

Dual recharge

Post your Comment

Error 02

Post your Comment

Double charging for one connection and not disconnected old box connection

Post your Comment

New Tata sky activation pending

Post your Comment

Tata Sky Unsuccessful recharge

Post your Comment

Remote not working

Post your Comment

Payment not received

Post your Comment

Recharge not done

Post your Comment

I recharged tata sky using Google pay only money was deducted

Post your Comment

Subscriber id is not available

Post your Comment

Set top box not responding

Post your Comment

very poor product support complaint pending for more than 10 days

Post your Comment

Amount of rupees 1114 debited but recharge not done

Post your Comment

Wrong recharge in Tatasky id 1041412576 for Rs.200/- on 14.10.2021 - Please reverse the amount

Post your Comment

Related businesses