Tata Sky Complaints & Reviews

I had owned a binge device and my recharge date was 04th oct 2021 and i faced an issue with the device around 18th and 19th I called the customer service and told them about the issue and the troubleshooting which was done by myside ( Rebooting and ultimately restoring to factory defaults) but yet the device didn't detect the internet and he told me that a service person visit would be arranged and then if the device is faulty the amount for the new device was supposed to be borne by me a cost of 3999 INR would be charged in my account. so i told them why should i bare it since its a technical issue and he told since the device is 2 years old there is no warranty hence i have to pay for it … I found it absolutely not in my favor and I asked him do i have an option to cancel and he told yes and i asked him would i get a new binge connection so that it would continue being a binge member with a new device and I was told i was eligible for a 2nd connection and for this connection I would not be given a month free trial i would be charged for the first month 299 INR . I was fine with it and ordered it while cancellation I asked about the current month subscription amount and I was told since it was a day to day cutting of the amount I will not be charged for the rest of the days … but after disconnection and getting new connection still the amount didn't reflect back in my account … so called up and asked then they told that the amount is deducted first day of the recharge period for binge and for the tv it is daily. I was given a wrong info at the beginning of the saga and hence i went to that route else i would have put in the request for the next month after utilizing the recharge and subcription
After that i raised a request for the refund and there was no call and again another time I raised a request and on[protected] got a called from the backend office and one Mr. Shivshankar from taka sky back office called and told me that refund will not be initiated and a feedback regarding the wrong information will be shared across ... when asked the reason he told no service request is raised only disconnection request is raised ... it was not my fault that a service request was not raised even after contacting and when i was told i have to pay 3999 for no reason i had no other option that to cancel and take a new device with warranty When a company robs the money a fed back will be given the same this if a customer doesn't recharge or takes the binge device a big hungama will be made for recovery ... It happens only because individuals are small and these Big reputed companies are big ... Hope it will be noted and a solution is given

Sir
3din se tatasky nahi aa raha Hai but Maine complained ki but bol reheine ki engineer ayaga but 3din hogya Hai koie improvement nahi Hai. Service itna faltu Hai ki kya bolu. Aap kuch kijeia augar Aap kuch nahi karenge toh mujhie majburi Ho kar case Karna hoga .

Ref No:[protected]IGAMDURBB2 This Ref No Payment not received, So please Recredited My Account No:[protected], IFSC:SBIN0071165, Thank You

I recharged my tatra sky account through phone pay today subscriber if [protected] amount rs 287. The money got debited from my account but didn't reflect in my my tata sky account. Kindly refund my money as soon as possible

Complain No: 36SEGXJR
Tatasky activate the channel packs, without customer permission and deducted money from the account.

As per customer care reply, Chennel package activated from through M-service delar.

Tatasky provide access to delar to initiate the chennel packs without customer knowledge.

Complain is, how believe our money is safe in TATASKY account.

We have have been facing issue where only one channel is not working.
We have called the Customer Care number twice a week for last one month did all the necessary steps to do a hard reset. Still did not work. Since we do not have a warranty they will charge us for a technician to come over and solve it.
We have not tampered with anything not the dish or the set up box then why should we complain for their incompetence.
They do a call back apologize and say they can do nothing.
All they want is to charge us for their faulty job.
It has been happening since 1st October 2021.

Wrong account recharged but I don't remember Account number. I was supposed to recharge [protected] but the number I recharged must be a little different since the amount was debited but my account wasn't credited. I will be willing to provide my account number for cross reference. Here's the UPI transaction ID :[protected]

Hi..
My subscription id - [protected]

By mistake i am recharged the on my friends account 2times Rs. 340/- on 21 October 2021 . Due to slow network connection i cant understand the transaction successfully completed or failed. So i want refund Rs.340 to my personal account. I hope you can resolve this problem as soon as possible..

Shows on my TV screen Error code 02 Remove and insert card, properly insert card

I was not able to watch picture hence I complain at Tata Sky in month of May-21.
The technician told me that set top of box is not working and need to replace.
He brought new set top of box and solved my picture problem.
Now both set top of box are active and I was billed for the same.
I have no idea about this double billing.
He should have deactivated old set top of box.
Now when I have similar problem of not able to see picture, that time the technician told me you have to boxes active and billed for the same.
When I called Tata Sky help desk and gave complain they cold that complain.
Giving unrealistic answers.

I have owned anew tata sky receiver. Its been already for three days But the activation process is still pending.

I did a recharge (Rs 700/) through the Rechargepayindia website for my Tatasky account and still it's not reflected in my account.

Message from Rechargepayindia was as follows :

Your transaction with www.rechargepayindia.com was successful

Transaction ID: 613CD40814D5A
Merchant Website: rechargepayindia.com
Amount Paid: 700.00
Order Date:[protected]:36:34
Customer Phone Number: [protected]

Please do the needful for refund or resolve the issue as soon as possible

Remote charge paid but i have also paid before 2 month

I made recharge of my tatasky account on dated 25.09.2021 for Rs 300 using google pay upi with tata sky app. Amount deducted from my karur vysya bank account instantly but recharge became unsuccessful. While talking with customer care no on tatasky the replied that that didn't received money.Yet I haven't received back money.
ID's: TY[protected], TY[protected].
MY SUBSCRIBER ID: [protected].
The transaction was success from the bank's side and your Bill desk did not ackhnowledge
the receipt and my tatasky was not recharged. I request you to kindly return the money

I recharge on tata sky mobile app using FreeCharge wallet. At FreeCharge transaction successful but tata sky not received amount Dt.27/08/2021. My subscriber ID is [protected] so please do the needful.

I recharged my rara sky on 10th of October as my due date was 12 October even after the recharge I got notifications telling to recharge I contacted the customer service and they were too rude and almost argues telling it's not their issue and they don't know about it ... I had to recharge again . I want my refund .

My tata sky box is not showing subscriber id it says subscriber id is not available

Dear sir,

Set top box for Tata sky subscriber number [protected] is nit responding. please send a technician.

Pradeep Singh

TataSky box having recording facility connection id [protected] is unserviceable Complaint made 10 days back Regretfully even after reminder call complaint to replace box not attended
Extremely poor product support

I have recharged tatasky on 8th October 2021 twice with 557 rupees, the money was deducted and I have been refunded till now!
I have used Tatasky mobile app for recharge, through paytm upi id
1st recharge on 8th October 6:36 ref code[protected]paytm upi)
2nd recharge on 8th October 7:05 ref code[protected]paytm upi)
I am currently in loss of 1114 rupees and tatasky is not giving a resolution.
The amount is showing successful status from paytm and my canara bank account.