Claimed

Tata Sky Complaints & Reviews

2.1
Updated: Mar 26, 2026
Complaints 12316
Resolved
5114
Unresolved
7202
Contacts

File a complaint to Tata Sky

Having problems with Tata Sky?

File a complaint and get it resolved by Tata Sky customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tata Sky reviews & complaints page 323

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chentrappinni
Feb 22, 2016
Report
Copy

Address: Thrissur, Kerala, 680687

Dear Sir,

I have taken a Tata sky connection - ID No.[protected] on 5th January 2016 at 2.16pm and I have paid the amount of Rs. 1410/-. My mothly subscription is Rs. 139/- Actully my payment date was on 05/02/2016 and I have paid the amount Rs. 140/- (monthly subsription) and Rs. 50 (Wire Charge) on 27/01/2016. That is I have paid Rs. 190/-. And After that they have changed my scheme to Rs. 255/- monthly without my permission. I have never asked them to change the scheme to Rs.255/-. And finally they send me a message thru my cell that if you not pay the amount on 19/02/2016, we will disconnect your connection. And they have disconnected it at 8.30 pm on 19/02/2016. The another important thing is that my another payment date is on 05/03/2016.

Please take neccessary steps at the earliest on this kind of cheating.

Thanking you,
Yours Faithfully,
Sangeeth.
[protected].
Tata Sky customer support has been notified about the posted complaint.
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and provide appropriate resolution to your issue.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sksin45
    from Guwahati, Assam
    Feb 22, 2016
    Report
    Copy

    Address: 781025

    My Original ID is [protected] but I got another ID on my TV screen at the time of due information that was [protected] and recharged rs. 2000/- through online HDFC bank Chillr option & Transaction Ref # [protected] & #[protected]. You can check this transaction in Chillr. My complain is that why Tata Sky showed another ID which was not my id.
    Tata Sky customer support has been notified about the posted complaint.
    1st you short out the issue than I will give you comment.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      tanay1992
      from bangalore, Karnataka
      Feb 22, 2016
      Report
      Copy

      Address: 560078
      Website: www.tatasky.com

      Hello tanay shah. i taken a new connevtion of tata sky and i paid 5880 on[protected]. but from tata sky i m not even recived a single call or mail .. even i tried many time to get in touch with tata sky exicutive .. and i add a few attchment kindly check and update me..
      my contcat num +91-[protected].
      my subscriber id - [protected]
      my mail id tanay.[protected]@gmail.com
      Tata Sky customer support has been notified about the posted complaint.
      till now i didn't get a call from tata sky team..
      not a single respond from tata sky ... consumer plz take some strik action.. its not about money it about time .. seriously i feel its mental harressment..
      I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anujasaxena
        from Mumbai, Maharashtra
        Feb 21, 2016
        Report
        Copy

        Address: Kolkata, West Bengal, 700040
        Website: tatasky

        Dear sir
        We have lodged a complaint for tata sky connection [protected] regarding non receiving signal on dtd.19.2.2016 against complaint no.MY6QY6T.You nothing told me regarding service charge.
        Your person came on 20.02.2016 and also not told regarding any service charges.After attending complaint he made a bill of rs.170/-and I objected that without information you can not charges.I talked to your service provider and he agreed and told me to write my objection on job card. I clearly written Still than without my authentication to day i received a message that you deducted rs.170/- from my account.
        It is clear cheating and you have deducted my money without authentication.
        Kindly returned my amount rs.170/- in my account otherwise the connection may deemed to surrender as a result of cheating to your client and misusing my money and breech of trust.

        Anuja Saxena
        [protected]
        Tata Sky customer support has been notified about the posted complaint.
        I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in in attending your grievance and resolving your issue.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Navin Pathak
          from Meerut, Uttar Pradesh
          Feb 21, 2016
          Report
          Copy

          Address: Gorakhpur, Uttar Pradesh, 273001

          I am subscriber of tata sky, Tatasky mentioned toll Free no.on his site as[protected].I have just call for complaint register, Tatasky executive transfer my call to concern department and hold my call up to 10 min. and finally told be line is busy and arrange call back to you for some time and deducted my std cjarge of phone call up to rs.10/ .
          I did not get any call after 6 hours.
          Please stop this type fraud.
          I[censored]ser call to such type of company it returns a lot of add and busy your call for long time to charges std may be it is type of business to increase Telecom revenue.
          Regards
          Navin pathak
          Tata Sky customer support has been notified about the posted complaint.
          You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com. I am sure they will look into your matter and resolve your issue.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            December muduli
            from Gulaothi, Uttar Pradesh
            Feb 21, 2016
            Report
            Copy

            Address: Koraput, Odisha

            Dear sir/madam,
            My name is December muduli and my Tata Sky ID no-[protected].
            I have a complaine that i have lost my old mobile no-[protected].
            In future my process in your company with me than my new mobile no is [protected].
            So please you update my new mobile no([protected])in your siytem.
            Thanks!
            Regard,
            December muduli
            Mob-[protected]
            Tata Sky customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Ve.Jeyaprakash
              from Mumbai, Maharashtra
              Feb 21, 2016
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600051
              Website: TATASKY CONSUMER TOLLFREE NO.

              My subscriber no is [protected] .

              Complaint registered on 14th Feb 2016 . ( WO : MV 12 V 77 )

              SMS was recd on 16th Feb 2016 WO MV 12V 77 has been CANCELLED .

              Who has cancelled ? Why RENTAL is DEBITED from my account when it is not working coz of your problem .

              If it is not getting resolved by tomorrow, a complaint would be fwd to your CEO .
              Tata Sky customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                navamahanta
                from Mumbai, Maharashtra
                Feb 21, 2016
                Report
                Copy

                Address: 781348
                Website: mytatasky.com

                My tatasky subscriber ID is [protected]. I would like to drop Active Music channel from my package but while logging on I could not find the option for dropping the package. So kindly take necessary action immediately as I donot want to further lose my money unnecessarily.
                Tata Sky customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yogesh Khose
                  from Bengaluru, Karnataka
                  Feb 21, 2016
                  Report
                  Copy

                  Address: 431136

                  Some channels are not clearly visible to me ...please solved my problem earlier ...my recharge amount has been increased from 250 rupees to 300 ..how ..
                  Tata Sky customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ruchita garg
                    Feb 21, 2016
                    Report
                    Copy

                    Address: Jodhpur, Rajasthan, 342001

                    I am really annoyed that Tata Sky add additional packages without any information which r of no use to me..I have called so many times on customer care number too bt there is no response just my mobile balance get decrease..it is really pathetic that I just need a basic package and without any information they have added dance package which I dnt ever watch..I have decided to widraw with my connection now, if I dnt get any response from thee within 24 hrs
                    Tata Sky ID [protected]
                    Tata Sky customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shwetansh soni
                      from Mumbai, Maharashtra
                      Feb 20, 2016
                      Report
                      Copy

                      Address: Kota, Rajasthan, 324005
                      Website: www.tatasky.in

                      I'd like to file a complaint against Tata sky. I bought a 4k tv last year in the month of April and subscribed to tata sky. Then the guy who came to install it suggested me to buy UHD 4K set top box instead of an HD box. I agreed and did as suggested. But after a month or two the 4k channel suspended and since then no 4k content is available. If there wasn't any 4k content why are they selling this useless UHD 4K set top box which costed me Rs.6000 when i am only getting HD channels which I could get on an HD set top box which was worth Rs.999 back then? I want tata sky to resume the 4k channel or refund me the money which i paid for this USELESS UHD 4K set top box.
                      Tata Sky customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manas123datta
                        from Hyderabad, Telangana
                        Feb 20, 2016
                        Report
                        Copy

                        Address: 501301
                        Website: www.tatasky.com

                        I am the resident of Ahmedguda Village, Kessara Mandal, Ranga Reddy Distrect, Nagaram. Few days back, on Tuesday, 16/02/2016, one of the TATA Sky Engineer, Named Mahesh ( [protected] ), came to my flat to get TATA sky disc connected and after completion of work he charged Rs. 350, but we gave him Rs. 250, since I have been already told by the TATA Sky Customer care ([protected]) that I had to pay Rs. 200 for relocation charge. Few days back, I recharged Rs. 260 on 17/02/2016 and based upon the conversation(on 19th Feb) with the customer care till now I have having Rs. 220 balanced left and the due date is March 15th, 2016. But, all on a sudden, today on 20/02/2016 when I checked in my TV, it is still showing Rs. -54 instead it should be Rs. 195 because based upon TATA SKY Work Order No. MVTQ4F5 I have to pay Rs. 275 that means extra Rs. 25 I have to pay which is due therefore now my present balance should be Rs[protected] and due to date should be March 15, 2016, instead of Rs. -54.

                        Now my question is that when I will get my balance Rs. 195 back ? When the customer like me has been stopped harassing from Tata Sky agencies ?.
                        Tata Sky customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          ShwethaMishra
                          from Bengaluru, Karnataka
                          Feb 20, 2016
                          Report
                          Copy

                          Address: 560037
                          Website: Www.mytatasky.com

                          I had raised request for deactivation of tatasky service due to poor signal.Customer care backend team called and told to return the set up box and dish and informed me that as i have 2468 rupees balance in my tatasky account i will get it refunded within 22 days. But i have not received the refund money/check for the same. Again i called customer care to check the status. They gave me reference number MS4QUDH. When i called customer care to check what is the status, i didnt get proper response. Till now i have not received the refund amount from Tataa Sky.
                          Tata Sky customer support has been notified about the posted complaint.
                          Feb 21, 2016
                          Updated by ShwethaMishra
                          May i know what is the status?
                          Apart from this i want to add few more things regarding the service i got from tata sky. There was some signal problem we were facing since last jul 2015. Whenever we call customer care, they send some executive to fix the issue and take 170 rs as service charge. after 10 days again same signal problem. next time also they charge 170 rs as visiting charge, instead of fixing the issue permanently they only come to take the money. That's why i decided to disconnect tatasky service. This is one kind of cheating i felt.
                          Any update on this issue?
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dinesh Prasad Bhatt
                            from Delhi, Delhi
                            Feb 19, 2016
                            Report
                            Copy

                            Address: 110094

                            Our Tata Sky Id no. is [protected] for 3 users. From the last 6 months charges has been increased regularly for without informing. Last moth it increased Rs.990 to Rs.1015 and this month to Rs.1060.
                            Last when charges was Rs.990, we contact to customer care they said that this is final and will not increase in future but after that they increase 2 times 990 to 1015 and now 1015 to 1060.
                            We do not understand that how can this happened regularly without informing.
                            Tata Sky customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              raghu.mining
                              from Mumbai, Maharashtra
                              Feb 19, 2016
                              Report
                              Copy

                              Address: Gulbarga, Karnataka, 585222
                              Website: tata sky dth

                              Sir,

                              I am in possession of Tata Sky Account No [protected] Now I want to change the current plan into Rs 200 Kindly change my plan as requested.

                              Thanking You,

                              Yours sincerely,

                              Dated -19 Feb 2016
                              (Raghavendra A Pujari)
                              [protected]
                              Tata Sky customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anant Nain
                                from Visakhapatnam, Andhra Pradesh
                                Feb 19, 2016
                                Report
                                Copy

                                Address: Bagpat, Uttar Pradesh, 250601
                                Website: www.tatasky.com

                                Myself Jitendra kumar holding Tata sky id number [protected] I had recharged my Tata sky account with Online payment for Rs. 2500/ on 15/02/2016 at 08:09:39PM Description id TP[protected] recipt number [protected] and for Rs 395 before this recharge on 15/02/2016 at 08:05 . I[censored] required full details can check my account of Tata sky and transaction details. I am continuesly asking them but they are not responding satisfactory and making me foolish. Actually I have applied with Rev 8Semi Annual Dhamal mix pack on 15 /02/16 which will be charged only Rs 1420/ only but now I am finding out my remaining amount neither it is showing in my Tata sky balanced nor in account. They have charged extra amount now not returning it back. Plz do the needful. If any further details required can call on [protected]
                                Tata Sky customer support has been notified about the posted complaint.
                                Feb 22, 2016
                                Updated by Anant Nain
                                Refer to my last complain still there is no action kindly di some favour on me plz resolve this issue.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nilkanth Patel
                                  from Madgaon, Goa
                                  Feb 19, 2016
                                  Report
                                  Copy

                                  Address: 380061

                                  Dear Sir

                                  I wish to register complain Service charges. My Subscriber ID is [protected].

                                  I am using Tata Sky DTH service since last 2 years. Before some time Tata Shy has changed its Set-Top Box and it's software. After change of Set-top bow I am unable to view News Channels particularly DD News.

                                  When I made complain about the problem to Tata Sky, they told me that it is Technical Problem and they will charges for that.

                                  It is your duty to provide proper services to subscriber so that they can view channels properly. Yesterday whle making complain about the problem, I talked with your senior officer regarding charges and he also agreed and told me that he is putting remarks about not to charge any amount. Even though the technicial who came at my how insists on signing for charges and started to quarrel. The behavier of the technicial was so rude and he does not know how to behave with senior citizen .

                                  Alternately when I asked your representative on phone to close my account and refund me the credit balance; she also told that they will also charge for that.

                                  I request you to look into the matter and do needful

                                  Thanking you

                                  Regards
                                  Nilkanth Patel
                                  Tata Sky customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shashikumar.8587
                                    from Dehra Dun, Uttarakhand
                                    Feb 19, 2016
                                    Report
                                    Copy

                                    Address: 110096

                                    Someone is using My Mobile No for his tata sky Connection.I called Tata Sky customer care to remove my No from the concerned Connection.Because I am not having any Tata Sky Connection, So why all message related to Tata Ky ID [protected] is coming to me.Someone has purchased tata sky connection and gives my mobile no in his details.This is totally illegal.I complained this to Tata sky customer care but they said we cant update this.they said me to go and find who is using Tata sky with your mobile no and then request him to call tata sky customer care for updating Mobile no.Total stupid thing from Tata sky customer care.
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      njain23
                                      from Delhi, Delhi
                                      Feb 18, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi, 110026

                                      My tata sky subscriber id no. is [protected]. I registered a request to deactivate my secondary box for multi tv connection on Tata Sky helpline no.[protected] on 17th Feb., 2016 at 10.30 a.m. However, in spite of several communications with executives of the company on the same helpline no. from morning to evening, no action has been taken and my problem remains unresolved. Not only this, a sum of Rs.7.67 on daily basis is being deducted from my tata sky account for multi tv connection which is not even transmitting any channel but the executives on the helpline say the secondary box is still active. I am FORCED to pay money and just getting nothing thus creating a lot of harassment to me. The services of the company are very pathetic.
                                      Feb 18, 2016
                                      Complaint marked as Resolved 
                                      We got a call from tatasky and she said that i am cancelling your secondary coonection and your deducted balance will be credited and for the same i recieved message on my cellphone that your balance has been credited back. I logged on to the website and checked my account details and my secondary connection was terminated as requested.
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Akash Lal
                                        Feb 18, 2016
                                        Report
                                        Copy

                                        Address: Gurgaon, Haryana, 122001
                                        Website: tatasky.com

                                        My tata sky set top box is not getting many channels due to weak signal(as shown on warning). i am calling customer care but they are not picking up the call and not even calling us back.
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit