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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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1860 500 6633
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India
400098

Tata Sky reviews & complaints page 363

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S
Shefali sakhalkar
from Noida, Uttar Pradesh
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Complain about the service

Address:Mumbai City, Maharashtra, 400037
Website:www.tatasky.com/wps/portal/TataSky/footerpages/contacts

The Tara sky signal is zero since 4-5 days. In spite of several calls made to the customer care .. No techiciab has turned up to even check the connection. The customer care executive and their senior have only made verbal assurance on the calls that the technician will visit in 2 hours or next day every time we called. We are without any connection even after paying the subscription till December 2015. Pls help...
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R
Ranganath ramdas
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Deactivation of service

Address:Bangalore, Karnataka, 560010
Website:Www.tatasky.com

When I first made a call to customer care for new connection, they explained about the package of Rs.10300/- which will have both primary and secondary connection With HD channels.After 6 months they have completly deactivated secondary connection & deactivated HD channel for primary connection Now when spoke with customer care they are telling secondary connection is free for only one month. One more issue with tatasky is that they haven't...
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A
ayyappa.siva
from Nellore, Andhra Pradesh
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Activated active fun channel without my confirmation and amount debited

Address:Nellore, Andhra Pradesh, 524002

Dear Sir/Madam, This is a complaint regarding activation of active fun without my confirmation. Yesterday (09/10/2015) i received a call from tata sky customer care and explained me about active fun & call had been disconnected suddenly. I received a message to my RMN stating that your active fun activated & Rs 59 charges per month. This is not fair of doing in this way. Without my acceptance & confirmation how can you activate...
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P
Pinak M
from Mumbai, Maharashtra
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Cheated regarding technician charges about 170 rs.

Address:Bharuch, Gujarat, 392001
Website:www.tatasky.com

On 12 Oct i submitted Request no: SR[protected] regarding low signal issue and in that i clearly mention not to take any charges then send technician.
after that i got call from your side and he told me that your problem will solve in free, we will send technician and he will not take any charges. (KMT0PKB)

After that your technician gay name irfan came. i saw him dish he told me that you have to change dish location,...
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S
sunil ranjan jain
from Guwahati, Assam
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TV handged since last 3 days

Address:Kamrup Metropolitan, Assam, 781005
Website:tata sky

TATA sky service has gone pathetic, this type of service was never expected from a Company like TATA where service and product quality is always on the top. I have Comlained about the TATA Sky not working thrice on your call centre, but the same has not been attended till now . Your service engineers at Guwahati called me 8 times that they will be attending to the complaint since last days but their attendence is not yet made. At last...
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T
Thakur Ajay Kumar V
from Mumbai, Maharashtra
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Subscription ID 1133868941 poor response for resolving the issues.

Address:833217
Website:www.tatasky.com

My grievances: # Increase in subscription fee frequently without prior information # Adding other packs without consent with charges # After recharging on 9th Oct'15, a request made for deactivate multi TV connection (2 digicomp) and continue with single primary connection. After this request both the connection stopped since last 30hrs. but the daily charges are being deducted. This is hopeless and not expected with a concern having...
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A
Ajay Gupta
from Mumbai, Maharashtra
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Channel not being receive 472 and poor customer care

Address:Pune, Maharashtra, 411040
Website:www.mytatasky.com

I am an old subscriber to Tata sky services since about 3 yrs now. My subscriber no. Is [protected] and my mobile no. Is [protected]. Please refer to my complaints made through Tata sky portals on 28 sep, 03 oct, 05 oct and finally now on 12 oct 2015 (attached screen shot) about a channel 472 being not received since the day when you recently altered the no. of channels when earlier this channel was on 471 (news nation). A technician visited...
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V
vswaghmode
from Panaji, Goa
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Illlegal deduction Rs.170/-

Address:Pune, Maharashtra, 412105

Mobile no.[protected]
[protected]
due to careless srevice provided by your service providing person,
i was unable see the tv(i.e.loose nut bolts while fixing dish at relocation place for i have all ready paid)
the matter is brought to notice however Rs.170/- are deducted without my consent.

it is requested to deposit the same amount immediatly withfail.
if my connection is found deactivated...
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R
Rohit 1963
from Betma, Madhya Pradesh
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Poor service

Address:Durg, Chhattisgarh, 491001

Complaint not being attended even after sending mail . Service Request No- KFV5Z5A.I took 4 days to solve the problem and for these 4 days amount was debited from my account. On 1st Oct the services were stopped for not charging my account. Their money is money and Our Money is ????????????

Customer ID - [protected]

Rohit Kumar

[protected]...
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V
Vijaykalugade
from Mumbai, Maharashtra
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About disturbance in channel viewing

Address:Thane, Maharashtra, 421202
Website:www.tatasky.com

Dear sir /madam From last 1 week I can't able to watch some channels (ex. Discovery, cnbc awwaz, b4u movies, many more), I cant get any satisfactory reply from cll cntr As i subscribe full package its my right to get service without interruption, plz lookafter this issue and solve it. ID : [protected]...
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A
Ashish Gir
from Kolkata, West Bengal
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Payment Unsuccessful but money got deducted

Address:Hyderabad, Andhra Pradesh, 500029
Website:www.tatasky.com

I was doing a recharge of Rs 325 on my DTH Tata sky through SBI Internet Banking but my money got deducted from my SBI A/C but the transaction was UNSUCCESSFUL. Tata Sky Subscriber ID : [protected] Tata Sky Transaction ID : TC[protected] Bank Transaction ID : IG0AUZWNC6 Reason for Failure : VERIFICATION FAILED...
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R
Ramakant1352
from Noida, Uttar Pradesh
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Complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Support Team,

I had opened a ticket# KDIB9QF regarding TATA SKY Channel on 29 Sep, 2015 that was not working and ET Now channel was not showing on my connection.

TATA SKY Service Engineer came to investigate the issue and told that there is problem in centralized TATA SKY disk mounted in VSNL Apartment to serve the whole apartment. And that disk need to be changed.
But no further step was taken to...
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R
rv.singh18
from Pune, Maharashtra
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Please convert this as soon possible.a

Address:Pune, Maharashtra, 411044
Website:mytatasky.com

My Id is [protected] I tried booking Drishyam movie from showacse on 11/10/2015 by miss calling on given number but that did not work. Then I tried that online and by mistake I clicked on HD one.I tried reaching customer support but did not resolve my problem. I asked them to convert this to normal one as I dont have HD support in my set top box. Please convert this as soon possible. my mo-[protected] Thanks, Raghunath Siriya...
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B
Bhanu Gill
from Delhi, Delhi
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Increase the price of package without any reason

Address:New Delhi, Delhi, 110009
Website:www.tatasky.com

Hi, This is the problem with tatasky as they update the price of channel and increase the package amount although I did'nt update any pack or no New cahnnel is added. Previously the package amount is 350 and now they update it to 375. Please update why this is happening....
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Prashant Dutta
from Gurgaon, Haryana
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Poor DTH service

Address:Thane, Maharashtra, 400616
Website:www.tatasky.com

Subscriber Id [protected] I called up tata sky customer care as the pictures are not coming clear but they say that they would send service engineer at chargeable basis @ Rs.175/- My question is I pay Rs.999 per month, their charges keep moving upwards every now and then. But when the matter of service comes they want further charge. This is clear case of cheating a cutomer....
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J
Jetha
from Noida, Uttar Pradesh
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Tata sky services

Address:Lakhimpur Kheri, Uttar Pradesh, 262722
Website:Tatasky.com

Since 25/9/15 I am unable to watch some channels which I like to watch due to technical problem of tata sky, when I call to customer care about the problem they said that our setelite have some problems and it will be rectify by 06/10/15 and assure that they will refund money for the days of signal disturb but service is still disturb and nobody is ready to say when this problem will rectify and now they are also denying for refund.please...
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T
tarun nagda
from Sirsi, Karnataka
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Connection

Address:Bangalore, Karnataka, 560004

This is with referance to tata sky connection form no - 110535.

i had paid rs 2285.00 for tata sky connection, which i don't want.

kindly send refund cheque on below address.

TARUN Nagda
207, Shree shanmukaha enclace,
2, krishna road,
basavangudi,
bangalore - 560 004.
m-[protected]....
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R
Ramakant1352
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

Hi Support Team,

I had opened a ticket# KDIB9QF regarding TATA SKY Channel on 29 Sep, 2015 that was not working and ET Now channel was not showing on my connection.

TATA SKY Service Engineer came to investigate the issue and told that there is problem in centralized TATA SKY disk mounted in VSNL Apartment to serve the whole apartment. And that disk need to be changed.
But no further step was taken to...
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Y
yogesh.pawase
from Pune, Maharashtra
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Unnecessary demanding charges to register or resolve problem

Address:Pune, Maharashtra, 411035
Website:www.tatasky.com/wps/portal

Hi I am using TATA SKY over 6 years. Now days I am facing problem for viewing some channels. When i call customer care they r demanding money to resolve the issue; even they asked money to register a complaint. How can they are demanding money without knowing root cause for problem. I agree to pay if there is problem at my end. I think they are not making ethical practices to serve the customer. Yogesh tata sky id [protected]...
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Shashikant Soni
from Bhopal, Madhya Pradesh
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Bloking of DD-NEWS,NDTV

Address:Bhopal, Madhya Pradesh, 462042

Respected sir/madam i would like to register a complaint regarding my TATA SKY . i have taken semi- annual dhamaal pack for six month. In this pack we can seen DD-News, NDTV news channel but the subscriber is not provided the DD-NEWS, NDTV news channel.i have calling to customer care he told me that you have recharge by some amount than i will provided DD-news channel. i have already taken six month pack so why i should recharge . please...
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