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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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1860 500 6633
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Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai
Mumbai City District
Maharashtra
India
400098

Tata Sky reviews & complaints page 366

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S
srinivasg
from Delhi, Delhi
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Set-top box not working; customer care is not responding

Address:Bangalore, Karnataka
Website:www.tatasky.com

The set-top box stopped working this morning. I tried calling the customer care number. After 1 or 2 rings they just cut the line. I tried the chat option. It took them 10 min to respond, after that when I explained my problem they asked me if I want a technician to visit.. I confirmed.. and then no response, no confirmation and they just logged off... The entire process took nearly 35 min.. 35 min to just take a complaint? very poor...
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A
anant.vaidya
from Kakinada, Andhra Pradesh
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Non Fulfillment and Very Poor Service

Have been a loyal costumer of TATASKY till now. But am doubtful to remain in future. My costumer id [protected]. I have recharged my account on 30.Sep.15 and changed my packs to view English Entertainment and Kids pack. Till Now I CANNOT view these channels . Also my base pack allows me to view HINDI News Channels, but same Not getting viewed since 25.Sep.15. On contacting the Helpline, the call center guy, plainly tells and accepts...
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Address:Kolkata, West Bengal
Website:Tata Sky

Hi, I subscribed a movie "Intersteller" on Showcase on Tata Sky at 10:00 PM, 3rd Oct'15 and I had to pay 100 INR for that. Since movie started at 8:00 PM hence it was not possible to watch complete movie and I could see it in next show which starts 12:05 AM, 4th Oct'15. When I tried to watch this movie at 12:05 AM, 4th Oct'15, it does not let me watch and ask for re-subscription. Before subscribing the movie, I asked Tata Sky Customer...
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N
nehasood
from Bengaluru, Karnataka
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False promise/ un trained staff !!!

Address:Bangalore, Karnataka

PATHETIC services by TATA SKY. Showcase channel does not work.The staff misbehaves with the females and disconnects the call during night hours. Most of the time the no [protected] says that it does not exists.Tata sky id no [protected]. High time for senior staff to wake up & check what the executives are doing on the calls!!! PLS HELP...
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M
Mamta Kapur
from Mumbai, Maharashtra
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Hopeless service ..

Address:Mumbai City, Maharashtra
Website:facebook messenger

We r having tatasky connection fr the last 5 years.really really poor service. . since 2 weeks complaining fr no signal fr 10 days no response ..11 th day engineer comes and say building is under painting work .so no reception of signal ...I have 4 tvs in my house .other 2 is hath way connection. no problems with that bcoz of building repairing.smhow he got the signal.again in the night same problem .again after calling 20 times..struggling...
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P
pravinshelke1978
from Mumbai, Maharashtra
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Cancellation of New Connection

Address:Mumbai City, Maharashtra

Dear Sir, Today I got a new connection of your prestigious company. Now When I had installed antena I doesn't know there is no permission on my terrace for installation of antenna. Now I request you to please cancel my new connection ASAP. Your Customer Pravin Shelke....
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S
Strongbhuj
from Mumbai, Maharashtra
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Non receipt of a Signals and no support from tata sky company

Address:Mumbai City, Maharashtra
Website:www.tatasky.com

I am a costumer of tata sky. My costumer id [protected]. We did not receive signals from 26th September 2015 (evening) to 2nd Oct 2015 (afternoon). I called at tata sky helpline number on 27th sept and also 1st oct. However i did not receive any support form tata sky. Signal started on 2nd oct. Now we expect tata sky to compensate for this loss. However calling at their helpline is very tiring and meaningless. I did not find any email id of...
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E
er.vivs85
from Igatpuri, Maharashtra
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No Customers care support

Address:Kutch, Gujarat
Website:www.tatasky.com

I got call for annual offer supreme sports pack from tata sky customer and accordingly I recharged my tata sky balance above Rs. 1650/ but I m not getting support from customer care i called 3-4 times alwaz says that line busy they will call and from 2 week bo call please help me what to do my tata sky no is :[protected] Mob: [protected]...
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H
harsh_manu21
from Pune, Maharashtra
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Unable to view Tatasky set top box services

Website:Www.tatasky.com

Hi I have been facing some issues in my Tatasky settop box Not able to view some channels I hav tried getting in touch with Tatasky they says i would need to pay ₹170for visit charge This problem has started few days back without checking it they charge against the visit only I dont understand this policy of them why one should pay for the problem which is from their end. I would really appreciate if this forum can help...
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P
premambat
from Bengaluru, Karnataka
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Service issues1

Address:Bangalore, Karnataka
Website:www.tatasky.com

Never have a seen a more useless customer service as this company! Absolutely terrible and annoying. My set-top box has been having signal problems for 4 months now and every time I call the helpline and a service "professional" is sent and the problem is resolved for only a few days. I've changed my set-top box and my receiver at their demand but to no avail. The problem persists. For the past two weeks, I have had absolutely no service...
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V
vaibhav rustagi
from Gurgaon, Haryana
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Tata sky Set top box

Address:Ghaziabad, Uttar Pradesh

Dear TataSky Team, I am facing issue in the set-top box. When I power on the set-top box, no channel are coming from past 3 days. Details : Tata sky id : [protected] Address : H-1004, Amrapali Village, Near kala Patthar, Indirapuram, Ghaziabad, U.P. Pincode : 201014 Requesting you to kindly send your maintainence engineer and get the problem fixed ASAP. Thanks Vaibhav...
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P
pradipbmore
from Ahmedabad, Gujarat
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TATA Sky Setup Box Not change

Address:Raigad, Maharashtra
Website:TATA Sky DTH

Dear Sir, I have inform you my setup Box not change as on date. I have complaint dt.28.08.2015 to TATA sky customer service but nobody respond for the same. My register cell no.[protected] and ID No.[protected], Kindly notice this problem and action urgent. Regards Pradip More...
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K
Karth54
from Hyderabad, Telangana
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Aragent response from customer care

Address:Hyderabad, Andhra Pradesh
Website:www.tatasky.com

Hi i am having two tatasky connections in my home and one i am using from more that 6 years, but tatasky is not loyal to its customers and there customer service executive way of approch is very very bad and arrogant..

Suggest not to go with tatasky...
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L
lohithp
from Bengaluru, Karnataka
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Decrease of HD Channels

Address:Hassan, Karnataka
Website:tatasky.com

Dear sir, i lohith, p. Tata sky id : [protected] got this HD connection from may 22nd 2015 with 1st month free HD 2nd, 3rd and 4th month i had subscribed for 380 rs each and same HD channels was given as 1st month 5th month dealer told me 380 rs there is no such availability of HD channels so some of the channels were removed i need justification...
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R
ra_tayal
from Bengaluru, Karnataka
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Severe signalling issue with tata sky service

Address:Bangalore, Karnataka
Website:www.tatasky.com

Tata Sky consumer id - [protected], Facing severe signalling issue with the tata sky service from last six months. The tata sky employees came two times but they did not resolve the problem. Even on multiple follows up with Tata sky they are not turning up, every-time they are asking for money but resultant same signalling issue from past 6 months. Now after so much harassment from tata sky cable operator they have to refund past 6...
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Address:Mumbai City, Maharashtra

I have been a customer of Tata Sky for more than 8 years now. For the past 5 years I have complained a number of times that I am not getting my account ID [protected] on my home screen (when I press yellow button on the remote) instead I get a different ID every time. Lately I am not able to see most channels that I like and many channels are garbled. In the last 2 days I have spoken to 3 different supervisors after umpteen number...
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K
Kiran India
from Mumbai, Maharashtra
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Worst Service / Support

Address:Mumbai City, Maharashtra
Website:www.tatasky.com

Subscriber ID : [protected] I'm tired and frustrated talking to helpline center and PV Infotech Center, Dahisar. More than 20 calls made in 5 days. Installation date keeps changing. Request made on 28/09 to replace old dish with new dish. Received a call on 29/09 that engineer will be there by afternoon. Evening 5 pm received call from Chennai helpline that the engineer has visited and listening that there is no visit, the person informed...
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G
gururaj B K
from Mumbai, Maharashtra
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My Subcriber ID - 1024764753

Address:Mumbai City, Maharashtra
Website:TATASKY dth

Dear Sir, I am tatasky customer since 2008 and i have been happy customer then. Howere in recent times since May 2015 their service has literally gone bad. In May 2015 i was not able to view any channels for almost one month and i had lodged placed request to company for many a times however the company did not turn up and my call was always placed on hold without proper assurances and propbably after a month the issues were rectified and...
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A
Arkham Saiyan
from Kolhapur, Maharashtra
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To change the register Mobile Number

Website:www.tatasky.com/wps/portal

Dear Sir/Madam My Name is Anant Sawant and My Tata Sky ID No.[protected] I have a complane that I have lost my old mobile no.[protected] In future my process in your company with my new mobile no.[protected] . and in future you contract me my new no. ([protected] ). So please you update my new mobile no.in your system Thanks, Regard !! Anant Sawant [protected]...
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P
Prashant Pose
from Mumbai, Maharashtra
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Non available of Mastii Channel on Tata Sky DTH.

Website:Tata Sky

I am trying to add Mastii Channel on my Tata Sky DTH connection No, [protected] but the call centre is not giving satisfactory answer. If this channel is available on Tata Sky DTH or not. Please call back me on [protected] and add this channel....
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