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Tata Sky Complaints & Reviews

www.tatasky.com

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Updated: Mar 26, 2026

Complaints 12316

Resolved

5114

Unresolved

7202

Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍

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Address: Thiruvananthapuram, Kerala

My Tata sky subscription ID No. [protected] and my Regd. Mobile No. [protected]. Please remove English Movie from my pack and also suspend the service on multi TV HD1 till further request from my side for restoration as muti TV HD1 is not in use. My TATA Sky payment is due on 23.07.2015 and I request you to please attend my request today itself and let me inform the amount to be paid while recharging through e-mail or SMS. My e-mail ID is [protected]@gmail.com

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I seek your urgent help to kindly resolve the problem with regards to my Tata sky ID [protected]. My set up box broadcasts no news, sports and cultural channels and merely 4 or 5 channels are only being broadcast for past couple of months. I tried tata sky customer care/ complaint number several times, however the contact could not be established. This is causing huge inconvinience and dissatisfaction as there is access to very few channels despite paying for all. Kindly resolve the matter at your earliest please. My other details are furnished as below, Tata sky ID: [protected] Renu Rawat/ Amar Singh Rawat Pokaran, Jaisalmer, Rajasthan Mob: [protected]

Tata Sky customer support has been notified about the posted complaint.

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N

narenu

from Delhi, Delhi

Jul 24, 2015

Thank you so much...the problem is resolved in just 2 days...Thanks to the forum and also a bigh thanks and thumps up for tata-sky as they reacted promptly and replaced the defective set top box with newer one !!!

M

mukeshvyas

Oct 9, 2015

It is matter of concern that I lost completely viewing of channels from today due to tech person visits and without any equipment he disrupts setup box settings and antena.

If Tatasky don't solve my problem within 24 hrs I will move to consumer court.

Mukesh Vyas
RMN [protected]

On 8 Oct 2015 23:25, "Mukesh Vyas" wrote:
The drama till continues nobody to response my problem in viewing, daily calls from customer care assuring me technical person will visit you soon,

Today they called me and blaming me that I have denied to pay service cost,

I have recordings of all calls.

Plz resolve asap.

Regards,

Mukesh Kumar Vyas
RMN-[protected]
[protected] Forwarded message[protected]
From: Mukesh Vyas
Date: Wed, Oct 7, 2015 at 7:13 PM
Subject: Fwd: Prob in channel viewing last one month sub id [protected]
To: [protected]@tatasky.com, [protected]@tatasky.com

How is it nobody comes to check my connection since it 4 days and no response till now except only customer care asking wats the problem...nobody visited my home.

Regards,
Mukesh Vyas
RMN [protected]

[protected] Forwarded message[protected]
From: "Mukesh Vyas"
Date: 4 Oct 2015 08:40
Subject: Fwd: Prob in channel viewing last one month sub id [protected]
To:
Cc:

Please send technical person to relocate my tatasky so that we can view it again

Regards

Mukesh Vyas
RMN [protected]

[protected] Forwarded message[protected]
From: "Mukesh Vyas"
Date: 25 Sep 2015 09:59
Subject: Prob in channel viewing last one month sub id [protected]
To:
Cc:

Dear sir
We can't view news channles since last one month. plz assist asap or we will disconnect it.

Regards

Mukesh vyas
RMN [protected]
Id [protected]

--
Mukesh Vyas

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Address: Visakhapatnam, Andhra Pradesh

Hi my id is [protected]. My settop box is MPEG 2 which suppose to be change with MPEG4 as per company decided... From last two months we complained as much as a human can...bt still no action was taken...there are only 4 to 5 chanells which are supporting... Really we r facing a big problem no body is responsible from customer care side...what to do ...plz have ur kind attention..

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Address: Kanpur, Uttar Pradesh

I am a subsriber of Tatasky DTH services and my subscriber ID is [protected]. I had made an online recharge of Rs2100/- on July5, 2015. They were offering some free coupons for online recharge. I selected the coupons. So far I have not received any coupons. I tried to contact them through online chat twice and I was assured that coupons will be made available soon. But nothing has happened. Moreover they don't provide any e-mail id where you can lodge your complaints. So you do not have any record of the complaints.

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Address: New Delhi, Delhi

I had subscribed to everywhere tv. But i want to deactivate now. I contacted the customer care of tata sky My subscriber id is :[protected] Id name: AJAY KUMAR They say when they try to deactivate an error comes, n i've contacted them more than 5 times. Everytime they give same excuse. Further they tell me that they have lodged a complaint n it will deactivate within 24 hrs. But it isn't deactivated yet. Please i request some actions to be taken regarding this.

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Address: Hyderabad, Andhra Pradesh

The cheating of tata sky, I have paid 50/- and given SMS to tatasky "requesting for Rev2 Ten Cricket channel monthly pack" and activated on 10th July, 2015, this is for one month I.e 9th august2015 ok, what they have done they deactivated on 19th July 2015, with out informing about this channel disconnection, I have given mail on 19th itself, and I tries to inform there customer care center, they r telling that still your hd channel is active, and first u have disconnect this HD channel, when I activated the ten cricket channel than they should have to inform us that u have to deacticate the HD channel, because we don't have any idea, we thought that you people guide us we never thought that u cheat us like this, when I ask the customer care people to discount the HD channels, they r telling that first u have to pay 50/- than only we will disconnect it. Why I shall pay now already I paid 50/- on 10th July 2015 This is the services they r giving ( when I pay for HD channels rs 125/- for one month jan 2015, only for one month, after that I am notable to view the HD channels, after four months are over they r telling us to deactive your HD channels, than only we activate the ten cricket Chanel that also first I have to pay 50/- pl look into the above matter solve us, pl guide us how to approach the consumer cort, D Murali kumar [protected]

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Address: Mirzapur, Uttar Pradesh

At 27th march there was 380 rs in my account and from 2nd may 2015 to 28th june 2015, my connection was temporally suspended as i hav requested but when i asked to u to start my connection on 29th june 2015 but my dth was deactivated .When i complained about it many times to the customer care spending so much money but no response is given till today.

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I have recharged in due time on June 26th 2015 amounting to Rs.255.00 after verified my account information with Tata Sky DTH account. But a recharged notification is being flashing on TV screen at the time of program running. Our relatives, neighbors and also friends are present at the time of particular program like Astha TV Channel, a program of discourse of 'Jagadguru Kripalu Ji' who is also ours beloved 'GURU Ji'. In spite of sufficient balance amount in my Tata Sky DTH account, the recharged notification is still running on the screen. It is very regret to all o[censored]s(viewers). This faulty system of Tata Sky DTH has loosed my and my family members honor in front of all of the viewers. So I am feeling illness mentally. The value of the program of our beloved 'GURU Ji' is so high. I have already made complain to customer care of Tata Sky DTH, but no body heir my kind request from their end.

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Address: West Godavari, Andhra Pradesh

Ac id-[protected] from Eluru, A P My ph [protected]

I was away to Canada and U S for a couple of months and returned on the18th of July
only to find that no channel other than 100 and 101, are coming despite my subscription being valid till the 26th of this month.

My repeated attempts-more than few hundreds are of no use to contact the helpline.

Shanthi kumar

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S

shanthi kumar Kasaraneni

from Sompeta, Andhra Pradesh

Jul 20, 2015

I would like to exit from Tatasky, at the earliest, since I cannot spend my time on trying for customer care.

S

shanthi kumar Kasaraneni

from Sompeta, Andhra Pradesh

Jul 20, 2015

wish to exit from this at the earliest

S

shanthi kumar Kasaraneni

from Sompeta, Andhra Pradesh

Jul 25, 2015

it's a week since i lodged a complaint about the non availability of yr services.Till now nothing was heard.If yr choice is to just sit on customers complaint, doing nothing you better close my service and refund me for the period you were unable to provide the services for which you are paid. ----this is my last call

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Address: Mumbai City, Maharashtra

dear tata Sky, i am in to fashion buisness and fashion tv has been always been on and used to, due to end of its services it been a trouble, i have been a loyal tata brand, almost everything i have is a tata brand, from my tea to car, please i dont want to change tata sky... i have been quiet patient and requesting the channel fro i think almost two years or more please add the channel or please let me know i[censored] cant.. that i have to change the network sadly

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Address: Pune, Maharashtra

I called 3 times to tata sky customer care they are not helping me to drop my current add ons pack (kids, English entertainment), I am thinking to not take any add on package in future or going to stop tata sky service. I have wasted 20rs mobile balance and not able to drop PKG also not provided drop option online also

Mar 18, 2016

Complaint marked as Resolved

complaint Resolved, now I do not have any complaint about tata sky, I will raise ticket incase any more complaints complaint Resolved, now I do not have any complaint about tata sky, I will raise ticket incase any more complaints

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Prof Ashok Panchal MMU, Ambala, Haryana my Tata sky number [protected], using Tata sky services since 5-6 yrs, my set up box changed by your operator on 6th June on name o[censored]p gradation, after 35days on 11 July stop working . I complained to customer care & requested to repair it without charge since Tata products don't have such a bad image in the market that get spoil in 35days. one of your representative convinced me to get it repair without any charge on 18th.july. After repairing I paid Rs.301 for my monthly charge since 18th was last date.Now tata sky customer care on 19th deactivated my connection and compelling me to pay Rs.520 for repair.Even after complain my set up box was repaired after a week and almost a week without TV was a harassment for me which could be repaired next day. on 18th set up box was repaired and next day disconnected on 19th and started sending SMS for Rs. 520 is ridiculous.I know Tata group very well, who created a reputation after many years hard work. Group is well known for Customer satisfaction & personalized service. Is there anybody in Tatasky who can stop this nonsense????????

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Address: New Delhi, Delhi

My name is sushil kumar ohri.I have three tatasky set top boxes in my house and one of my set top box is not working properly and not displaying all the channel and its subscriber id is [protected].please look into this problem and resolve it as soon as possible.

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Address: Indore, Madhya Pradesh

I am Narendra Jain, I have purchase a Tata sky connection month On April15 recently my sky adapter out of order due to unknown reason reason than I registered a complaint in consumer desk. As per executive service person visited my place & if not a physical damage than replaced free of cost. After this service executive visited our place & replace adapter but company dabit Rs 125 for adapter charges & 175 as visiting charge.
When I complaint about the every time consumer care help desk give me a different different excuse .

It worst experience with a Indian giant company.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi My Tata sky Id is[protected]. Tata sky setup box is not working from last 15 days . I tried to complain regarding this through Tata sky customer care complain no[protected] but many a times the call is being attended and the same is hold with pre recorded voice . Now I am requesting you to look into this issue and send setup box repair engineer as soon as possible . Please contact me on my new no [protected]

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Address: Ahmedabad, Gujarat

Booked complain from registered phone no. It was assured that the same will be attended within 24 hours. But even after two days, no one come to solve. No response received till date. It is very crucial that even after caling on Ahmedabad Call Center no.[protected] as well as well as on western india no.[protected] and also on toll free nos.[protected],[protected],[protected] etc. but many a times the call is being attended and the same is holed with per-recorded voice and then... nothing happen... Now, we request you, please suggest if how much refund you will pay against stoping the services by us and annual pending subscripion, payment for set-tp box, payment for dish etc. We dont want to continue the services...

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Address: New Delhi, Delhi

My customer id is [protected], i have been user of Tata Sky for last 3-4 years and everytime i recharge for 6 months. as this time my due date was 4th July and before that i got a call from your consultant i assured him that i will recharge on 4th as i was travelling. i recharged on 4th July and tried call your customer care number which kept me on very long hold and ultimately i was unable to speak to any one after that i have spoken with couple of your staff asking them to update my pack (name i remember - Shanatam, Devyani, Prashant, Shivendra) all the time i was being repeated that you pack is not active and we are charging you on daily basis... What is this for last couple of years i have been your user and always paid for 6 months in Advance and this is what you are offering me... if you cannot solve this issue please discontinue my plan and refund me my money. i do not want to use TATA SKY like this

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Address: Bangalore Urban, Karnataka

On 2nd May, 2007, I became a subscriber of Tata Sky-ID-[protected]- and terminated my membership sometime either in 2009 or 2010 after the expiry of my subscription. Now, I took up the subscription again in May2015-ID -[protected]- and when I paid Rs. 7900 on 13 June, 2015 for annual subscription, I get a shocking message that my account is Rs, -10 and I have to pay up immediately to keep my subscription alive. When I tried to register on line in My tatasky, it doesn't because I have multiple accounts under one mobile no. [protected]. Why? Is it my fault if Tatasky didnt close my previous account & the mobile no? I have tried to explain to the Helpline person and he says he cant do anything because there is Rs. 10 due from me. When I have closed the subscription in time why I should pay to Tatasky because they are demanding money from me. Besides depriving me of my rights as a bonfide customer attracts action against them for causing harassment and distress. T R Mohana with best regards, M: [protected]

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Address: Ghaziabad, Uttar Pradesh

Hi, last month before recharging my Tata Sky I had requested your customer care through phone to deactivate Active Fun Learn and I was assured that it will be deactivated from 24th of last month. (Hope I remember the date correctly) But I am sorry to say that it has not been done yet. I don't understand why my request has not been accepted and despite of my request you are charging for the same without assigning me the valid reason for that. Can you please explain me as why my request has not been accepted.

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Address: Jaipur, Rajasthan

As requested, we have forwarded your request to secondary connection ie possible.Contact you as soon as possible.May be many time sms .Email

I am digcom no. Primary box fillup form so data 13/07/2015 customer care new number issue me & installtion amount rs 150/-

My primary box digcom no. Ie[protected]

New id no. [protected]

New connection will start primary box urish ranasaria

Secondry box usha devi ranasaria id no. [protected]

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Recent comments

They are logging complaint tickets... and marking completed without talking. FRAud !! very very unprofressional.