Tata Sky Complaints & Reviews

Our TV signal was stopping we complained and their was a charge for the visit and change of parts. It got deducted with out informing us. We only get SMS. After about 15 days the same problem started the signal was again stooping. I complained and said I will not pay any charge this time. I requested not to send the person as they will fix the unnecessary charges on me. The representative said the engineers will help. She booked the complained...

My tata sky I'd is [protected] this when your company replaces our old set up box it daily give a message on the screen NO SIGNAL and the weather is clear we have done many complaints about this Then we have a call from your company at afternoon at this number [protected] he was explaining about the active packs then we have not said to him to activate the all packs the we registered a call to tata sky about this we have not allowed you...

I am a serving Defence officer, my Tata sky got relocated from Chennai to Agra. It started giving problem since last few days of signal. After repeated calls through the long waiting voice call menu I used to request for some technician but every time reply used to be "sorry sir some one will call you shortly". Every time the service associate changes but the answer is same. Pathetic state of affairs as each call use to cost almost 20-25...

Please deactivate all HD Chanells of my tata sky ID NO [protected] and inform me on my mob no [protected]/[protected]. I wanted only south special pack Rs. 170/- per month form now onwards . Kindly take action for deactivation. Thankin you, Jagdesh. 16/7/2015....

Sir I am a tata sky customer my customer number is [protected] and my mobile number is [protected]. I hve complainanted may times about my dish its not clear and I am not getting the signal also but still there is no response from ur part and I am informing you about I loose my cas for the recharge also there is no use fo recharging so I am planning to go through by court of my loss an inadequate service and irresponsibility of the networking...

I S.K.Khatuja have been using the Tata Sky since last 6 yrs. the problem arose a few days ago ; on 12-6-15, I got a new set top box ( replacing the old one ) as mentioned Mandatory by your crew member. Exactly after one month i.e. 13-July-15 it stopped working. I logged the complaint regarding the same, and ur member came to check & stated that the fault is with the set top box & it needs to be changed on a payment of Rs 525.00. Can u pls...

I asked for Dhamaal Mix Pack @ Rs240 PM.I further asked for Star Sports and then TEN CRICKET.I never asked for HD Access for which Rs 125 charged. Now I want to surrender Star sports. I have been asked to pay Rs455 as monthly charge. Pls confirm actual amount that i am to pay as monthly charges to subscribe Dhamaal pack with Ten Cricket. I don't need HD access.. JB Bandyopadhyay Cell No: [protected]...

Please deactivate all HD Chanells of my tata sky ID NO [protected] and inform me on my mob no [protected]. Last two month I am chasing from your local representative regarding deactivation of HD Channels but no action has been taken in this regards. Kindly take action for deactivation, Otherwise I will swithover to other provider....

Sir, I Mohammed Parvez r/o Hyderabad have a Tata Sky dish connection ID [protected] since June 2015, I took a HD channel pack which was first month subscription free and then told to pay ₹340 per month by the sales Man. Now after one month free service I recharged my service the cost been told to me is ₹505 for metro + HD channels, when asked why they did not have proper explaination more over my connection is disconnected since few...

3-5 days ago I recharged my tatasky account by rs.3800 The tatasky was switched on during recharge of my account But no recharge was done I did a complaint at the tatasky call centre and they asked to me master reset the tatasky and I did so but there was no signal to the my tatasky connection Since 2 days I am complaining about my problem to the call centre . They keep on saying that the technician will come or call me . On the first...

I have subscribed TATA sky with ID: [protected]. I requested for set top box change on 26 June, 2015 with reference ID: IP544ZO. No one has yet reached to my home for changing the set top box. When I tried calling helpline, the behavior of Support team was very rude and unethical. Channels communication stopped gradually and reason was told that set top box is incompatible to receive the signal, but that is not a customer's fault....

Tata sky has activated unwanted and channels which were not demanded by me and also deducted my balance .My consumer id with the company is [protected].The channel was activated without my prior knowledge and balance from the account was also deducted.i called and even mailed on their website for several times but no result came out. The channel called actve music was activated....

Hi, I want to know: 1) Why transponders are locked by TataSky, not allowing to watch free channels by pointing dish to DD Direct satellite / INSAT-4B and other terrestrial satellites? 2) Settop box should be unlocked as we paid around 3000 while purchasing TataSky settop box which is 5 times higher amount compare to Rs.600 DD Direct Settop box? 3) Why should we pay for separately for DD Direct Settop box if we already have paid...

My id [protected] my mobile [protected] even i had asked customer care service to remove the activate smart games and music packs on my account.I am now frustrated after says tatasky Customer to calling not remove the activate pack.if today these active pack did remove .i will disconnect tatasky...

This is for subscriber id [protected]. On the 8th of July, I could not view Tata sky, there was some problem. On the 8th july I put in a complaint and mention that if problem in tata sky box or if it is chargeable then no need to replace box, because in one year they change the box 3 or 4 times .Then the person come to my home for change the Box and say there is no need to pay any charges this is my superior order, then I say you can change...

This is for subscriber id [protected]. On the 11th of July, I could not view programmes, there was some problem. On the 12th I put in a complaint late morning and was told the tata sky person would attend to my case between 6-7 in the evening. He did not turn up. On the 13th, I again called and he came by. He said the box needed changing and so provided a new box. Now, as i understand, payments are billed. But does that mean that without...

I took tata sky connection by watching Ads on TV and to my horror, their customer service is soooooo bad - I guess they r spending all the money only on advertising and nothing on customer service. I relocated from Delhi to Shillong and requested them for a change of address which they said will take place within 48 hours. Nothing happened for next 3 days so I called them and they promised me they will send technician in next 24 hours...

I have request for relocate my dish through tata sky help line number.tata sky person come and said to me you have not extension wire to start up drill machine.you should purchase it. I m socked, means I have to purchase all that equipment to relocate my dish.i call at help line but they said your request would be cancelled so I regenrate it.i regenerated my request 5 time at Tata sky.but still my dish not relocate.tata sky engineer tell...

HI, I'm using Tatasky DTH, This is regarding the deduction of 170/-Rs from my account as Visit fee. But I haven’t had any technician visiting home. I called to the Customer support team to activate my free regional Telugu pack which is suddenly deactivated from my base pack. I don’t understand why this would involve a technician visit which is unnecessary. After this yesterday I called again to the CS team to raise a complaint about...

I have already complained for above matter three times to Tata Sky customer care executive before two months.They told me to close this but til today my connection is charged. i Want to use only two connection and close one connection.Tata sky customer care executive don't give proper response and hold our phone more than half an hour so many times. I have already registered them my connection with Digicom number which i want to close. How...