Tata Sky Complaints & Reviews

This is with reference to failed transaction happened on 9 July 2015 amount rs 240 on tatasky.com(TATA SKY-BILLDESK) while recharging for DTH Subscriber ID [protected] by SBI credit card **2340. please refund the amount rs 240 on my sbi credit card

my tatasky id is [protected]. My plan package is Hindi & Tamil channels, mnthly charge 275/-. Yesterday one active game channel is added to my plan without our consent and package enhanced to 324/- p.m. This is totally unfair. pl delete all other channels except Hindi & Tamil channels in my plan, otherwise we will be compelled to stop tatasky and go for some other dth for our use. K.Balasundaram LIG-184, Amdinagar, HUDCO, BHILAI-490009. DURG (Chattisgarh).

My Tata Sky Subscriber ID is [protected] . Last week my Tata Sky got re-installed by your technician to my new premise. The technician connected my Tata Sky to multi dish and since then problem has started. There is no signal since Saturday. I called up customer care and they said the problem will be solved in 24 hours. Till now every hour I am calling the your customer care and they are saying my order is still unscheduled. They are clueless abut when will I get the issue rectified. The same technician who came and reinstalled my Tata Sky is now telling that my locality is outside his jurisdiction. I am really unhappy with the whole experience and if the issue is not taken care of, neither I am going to recommend this service to anyone nor I will be keeping it . I used to praise Tata Sky services, even recommended to friends and family. But now the service has become so pathetic that it leaves consumers dissatisfied. The Quality of people at customer care and local level sucks. They seem not to know about anything.

In this regard we have to inform you that my tata sky subscriber I'd no is - [protected] and registered mobile no is [protected].I am facing problem since when tata sky upgrated their system by sending their technician to house .Since then my tata sky is not working properly. When I complaint about this then they had deducted Rs.170/- from my balance.This is treated as cheating to me.I have mailed them no of times but didn't get any response. Kindly help me to get amount Rs 170/- back which was deducted from my balance amount. Kuldeep Bhalla Ahmedabad [protected]@yahoo.com [protected]

since this afternoon we are getting no signal at all, the rain excuse has to have some limits. according to your call centre guys "there will be no signal if it is cloudy or raining". can't believe you expect customers to go without any signal for days because of not so good weather. ridiculous

My customer ID is [protected] my annual package payment was due on 10th July hence I contacted customer care number[protected] at 9.52 pm for first time and the last communication was completed at 10.28 pm. Just imagine how painful it could be. First of all, this is a complete punishment for customers, tata sky may check their records if they really have it. getting a customer care executive on line, making him understand what you need was a big challenge. first I spoke with Vikram, who told me to pay Rs 8495 which I paid within 15 minutes. I was told that I need to call them back so that the annual pack will be activated after online payment hence I called back again. This time, I was connected to Krishna. He told me that I was expected to pay 7770 for my existing pack which means I paid extra money. By the time, I was loosing patience, I told him I am recording our conversation like you do and then surprisingly phone was disconnected. My TV was not showing free channels like Zee marathi & BBC etc. Looking at my desperate efforts, my daughter jumped in and called TATASKY CUSTOMER CARE again, this was third attempt when my daughter was connected to gentleman named Ruben, who could atleast activate free channels like zee marathi. Thanks. My complaint is for following points 1. Customer care executive like Vikram don't offer proper services, these guys simply disconnect calls if they don't want to reply or continue explaination. 2. Tata sky service is really a pain, they don't respond you in committed waiting time as you hear from them. 3. I have specific complaint against people like Krishna who don't have enough patience to listen and offer solution rather he disconnected the call which is insulting, such people should be taken for task by the management otherwise customer's will run away from tatasky. 4. Today, I can't see news channels like BBC, CNN, CNBC where as I can see sports channels which I don't need. 5. I am thinking of diconnecting tatasky and go for other options if this continues. In case customer care team exists at TATA SKY, contact me on [protected]. Stop arrogent behavier with customers and concentrate on providing them correct information, look at your own customer care service ad time taken to respond, don't disconnect calls.

I using tata sky service last 5 years with subscriber id-[protected].
My account have been deactivated without request and without confirmation on 07/07/2015.
I request to resume my service through calling tata sky customer care more than 8 times as per given details:-
S/r customer care no. Date time duration
1 [protected] [protected] 08:24:37 pm 20 min 41 sec
2 [protected] [protected] 08:00 :00 pm 40 min 15 sec
3 [protected] [protected] 10:17:51 pm 15 min 32 sec
4 [protected] [protected] 10:34:03 pm 21 min 34 sec
5 [protected] [protected] 05:54:53 am 07 min 02 sec
6 [protected] [protected] 08:12:34 am 05 min 23 sec
7 [protected] [protected] 11:02:11 am 12 min 15 sec
8 [protected] [protected] 11:16:57 am 23 min 18 sec
9 [protected] [protected] 02:18:17 pm 04 min 34 sec

Tata sky customer cares complaint reference no. Is 1-[protected] .
There are 444 rs in my tata-sky account to maintain my account. Even they are deducting my balance also day by day as they have already deactivated my tata sky service.
Please resume my tata sky service as soon as possible.
Thaks
Customer name - kamlesh dixit
Tata sky id - [protected]
Registered mobile no - [protected]

Dear sir/ Madam This information is giving by Tata sky company, your monthly charges is notification by mobile phone i, m sucking, what going on. the Tata sky company is going to mad. firstly, my monthly plan is Rs 300 per month add Rs 77 per month total monthly charge is Rs 377 per month first notification Rs 544 per month ( add channel active music without proper information) second notification is Rs 564 per month ( add channel is Smart game), now finally Rs 716 per month. Therefore, kindly deactivate such meaningless channel from my a/c [protected]. Thanking you Yours faithfully Shri TECHI TEAN TARA [protected]

we have call many time to tata sky customer care but still problem is not resolved. we have also recharge two times . money gone to weste and tata sky representative not turn up. finally I have return complain with docket no j1ygoy7. my subscriber id is [protected].

Our Tata Sky dish was spoiled. We have 1 dish installed in a building the whole building was suffering. Till we wrote to the GM of the company and the dish was changed after 1.5 months of no service. During that process engineer named Bharat told us that one of the boxes in our hose is spoiled and needs replacment which he will do tomorrow and its been 1.5 months yet again ... on calling service center they say no complain is launched and that Bharat happily took us for a ride for months ... on asking the proccedure for refund, no one has a answer . We have paid for a year and would like to get our money back and cancel the subscription, Mr. Bharat says go file a case against the company i cant do anything kindly help my subscription id is - [protected] and my number is [protected]

my tatasky a/c no. is [protected].Regd. mobile no.[protected].Yesterday your representative called me at about 11am explaning about addtional facilty of viewing Javed Ahtar without any cost. I said not interested.still this service was activated and my balance was reduced by Rs.49/ and due date of recharge was changed to 23rd July-15 from 26thJuly-15. This is cheating and fraud on customers. How your staff could activate this service without customer's consent? Why he told that this service is free of charge for one month? please take action against your staff. please also restore my balance and due date of recharge. Please note that I want my original package of Rs.470/ per month ARUNBHAI BABUBHAI OZA [protected]

I have tata sky connection but my experience is very bad its service is very poor i got hurt by their network its network got down every day very poor and bad signal only 2 and 3 channel are running.amir khan what happen to u??? I thought u work for nation but after using your brand i got hurt by u also as u r a commercial actor.i hate tata sky nd u also.

I have received a call from Tata sky customer care. He was saying to me recharge your tata sky account with offer. So I am recharge my tata sky account [protected] with 1660 rupes then I am recharge my account and call to tata sky customer care he was ignore for our previous information. And my balance is waist. So kindly solve my problem my tata sky is closed past 3 month

from the date 10.7.15 from eveing my tata sky is not working even though there is no rain and no bad weather but yet its not working and i called up ur customer care no but there was no proper reply as ur service of call center are not up to the mark so i request u to solve my problem as soon as possible my resigester mobile no : [protected] name: vimal kothari city: ahmedabad state: gujarat

my subs ID is [protected]. I changed my base pack from 470 to 240 rs dhamalmix but extra vadic maths pack was also added, which i want to deactivate but they are not agreeing. It is extra 240 rs per month on my account which i m not using at all. pls do something. I just want to getrid of extra package added on my account. When i spoke to the customer care they take so much time in connecting to the operator that it takes 10 rs straightway from mobile account. Pls help in deactivating my extra added pack.

Team..my tata sky is not working from last night..Every time I face this problem during rainy season.this time I'm not going to tolerate this.i just want you to get it resolved ASAP. and also arrange a call back as well for me. Customers Id [protected] Regards, Divya [protected]

Hi Tatasky, Please please please, for god shake, please deactivate my TV anywhere. My Subscription id is: [protected] I have tried all the ways... I am thinking of selling my tata sky box in OLX and getting a new setup box.. just to get rid of TV anywhere.

I am purchase of tatasky dth but my old tatasky settop box upgraded to hd settopbox with 1 year free hd channel and 1 year instrument warranty ask by tatasky costomer care but deduction of ertra amount of hd channel 125 rs permonth on my tatasky account.please refund of my extra deduction amount on my account as early.

Copy of emails is as under ;- Discontinuance of Service on My TV on dated 10.07.2015. Subscriber ID No.[protected], Mob.No.[protected]. gajraj singh To [protected]@tatasky.com Today at 8:23 PM It is to inform you that in spite of yearly subscription of Rs.7500/- deposited in my account by me on dated 24.06.2015 for MEGA HD PACK much before the expiry of my last yearly MEGA HD PACK, service on my TV was withdrawn without any genuine reason causing inconvenience and harassment to me. On inquiry from the person on Mob. No.[protected] at 7:54 PM he repeatedly asked to deposit Rs.200/- to reactivate the service in spite of conveying all the facts and details to him. Such type o[censored]nilateral action appears to be not in accordance with satisfactory customer service. You will definitely like to inquire into the matter to take suitable action under intimation to me. However to avoid the problem I unwillingly deposited Rs.200/- through internet banking to get the service restored. I shall further like to draw your attention to my previous email dated 24.06.2015. which is stated as under ;- Straightening of my account -- Subscriber ID -[protected]. gajraj singh To [protected]@tatasky.com Jun 24 It is to inform you that I have deposited Rs.7500/- (Rs.seven thousand five hundred only) through internet vide Txn. No.[protected].dated 24.06.2015 for continuance of HD MEGA PACK which is going to expire on 07. 07.2015. you are requested to discontinue MULTI TV ADD ON PACK and Monthly VoD facility if continuing with immediate effect. You may adjust the balance amount if any from old annual subscription to the newly deposited amount. I shall be thankful to you if detailed account statement is sent to me on my email address( gajraj_singh.[protected]@yahoo.co.in) Y.F. USHA SINGH Reply, Reply all or Forward | More

I have been shifted from Chamoli to Jaipur and asked for reinstall the Tata sky. Given time to resolve it by 12pm on 10th July. Called me again to 2pm. When I called at 2:20pm replied that they will be coming by 3pm. When called again at 3:10pm. replied that they will come by 4:20pm. Till now at 7:30pm, no one has turned up. In such a case please suggest what to be done. Never seen such a pathetic service, at least from Tata Group comp. Shobhnath Mishra [protected] [protected]