Tata Sky Complaints & Reviews

Hi,
i am shubham kansal using tata sky dth services since last two years.

From almost 20 days i am continuously complaining in their customer service centre to resolve my problem of NO SIGNAL.

i have got two visit from their executive telling me that my DTH DISH needs to get reallocated, and i will be charged for it because it is not catching the signal at that point from where it was initially installed.

Firstly, i complained about it that why am i supposed to pay for the reallocation since it is not my fault, (this conversation is of 10 days ago).

now, when they have said that they will NOT HELP me in this situation & then since last 5 days i am waiting for their executive to reallocate my dish, but no person is coming or contacting me.

These people only dont have any customer support facility and only know how to irritate the customer.

moreover, no senior executive is talking in this matter, all they do is hang up the call while transferring it.then cut it off.

these people are a big crooks and huge pain.

such a disappointed service is not suited to a TATA brand .

I mrs P.Bara having tatasky connectionID No [protected] was running mix dhamal pack of Rs 240/- the company has been requested telephonically but no reaponse has been received till date hence you are again requested to change may tatasky pack to mix dhamal pack of Rs 240/- Monthly and no other channels be atteched so that I can continue with tata sky channals otherwise I shall colse it .thanking you yours sincerely P.Bara.Bhilai.

I am a TATA Sky subscriber, ID - [protected]. We have been receiving no signal for the past 3 weeks now. SMS and calls to their helpline numbers have had no response. They just send a standard automated message, that the request has been allocated to an engineer. Calls to the call center has a minimum waiting time of 10 mins and promises to call back within 24 hours are never kept. In the initial couple of days, they made a gimmick of not charging, since the service was not being provided, but then got back to charging even though there was absolutely no response from TATA Sky on the complaint and the service stood un-restored. As an Indian I was always proud of the TATA brand, but TATA Sky is a huge blot on the TATA brand name. Please shut down TATA Sky and try saving the TATA brand name.

No. of signals not getting viewed despite upgrade request made 18 days back, Tata Sky rep called on no. of times that upgrade will be done shortly, personally called Tata Sky rep. on toll free on 04.04.2015 that still upgrade is not done, to which he assured it will be done by Monday 06.04.2015, nobody has come to attend the upgrade on the contrary SMS has been sent to my RMN stating the upgrade job is done, I also made a online request reference number SR[protected], the same was closed stating it is wrong complaint. I made on line chat also, still no response/ help from Tata Sky. My Tata Sky subscriber ID is [protected]

Dear Sir. My secondary Tatasky set top box is not working from last 7 days. It shows no T1 signal. I have been calling and complaining after holding phone for 15mnts each time, sending SMSs, missed calls and many e mails to helplines BUT all in vain. Even talked with their supervisor twice, who promised to send someone immediately But nothing happened. If this is the way premium customers are treated by a TATA company called TATASKY I really can't imagine what must be happening to normal customers. TATASKY should be directed to give the service to consumers as promised by them in 24hrs. Also to compensate by extending my subscription, as they are charging me for the service they are not providing. Samir Dave. TATASKY Customer no. [protected].

Hi, i have wasted yesterday 57 Min call was on hold after that we had chat ref id 2214142 session was about 25 min with Kalyani Bhandari & senior supervisor Venktesh it was assured with in two hours u will get a call mentally harassing customer wastage of time immediately tweet was sent to @ tata sky No call or visit by so called engineers till the time iam writing this again shameless and hopeless

my subscriber id-[protected] this my tatasky id this has been not working since 2 months i was recharging 3 times even also not working i called everyday tatasky customer care no body no response what i do this is worst net work in India i want resolve my problem otherwise how much money i lost i want to back my money in my account tatasky customers nobody not response this worst and waste nobody will not taking tatasky connection every time we facing this problem nobody resolve our problem they cannot do it any thing are helpless.i called to this num only [protected] this is also waste of customer care number

Tatasky is not de-activating my trial version- 1.Everywhere TV (Monthly) - Sp guptaand Actve Rs.60/ monthly, 2. English (Monthly)-Rs. 35 3.A-la-carte channels-VoD Value (Monthly)Rs. 50 ( Not acivated from us). They should return my all payment till now received and deactivate all tree packs as above soon. Please help us.

Hi, Since your upgrade in the beginning of the month, many of my channels are not coming. I have given several missed calls and also spoken to your call center agent as well. Nothing has happened so far. Each time I get a response that some service engineer will contact me. No one has contacted so far. Despite your services not working for more than 20 days now, why am I being charged for this. I need someone to contact me soon and get this resolved. I will also need you to revert the charges you are deducting without giving me service. On top of this your call center number is charged and the wait time is more than 10-15 mins. This is grossly unfair and was not expected from a Tata service. Please respond to this complaint.

On 15th April 2015 I registered a request on your toll free No to install Tata Sky Connection at my new Residence i.e. G 52, Reserve Bank Officers’ Colony, D Block, Vasant Vihar, New Delhi 110057 To yr notice, I recently came on transfer from Mumbai to New Delhi & I am working in Reserve Bank Of India as AssttGeneral Manager.There in Mumbai I was having Tata Sky connection. The details of my Tata Sky connection is as follows: In the Name –Rajendra Singh Sengar Digi Card No. –[protected] Registered Mob No. [protected] (Mumbai) I repeatedly requested to yr personnels on 15, 16, 17 & 20 April 2015 to install the Disc but all in vain. It appears that these people care a little about Tata Company Reputation. I again request your honour to install Tata Sky Disc connection or else I will report in writing the whole story of callousness & anti company attitude of yr personnels to Tata Management in Mumbai. R S Sengar Mob [protected] ( New Delhi)

My Tata Sky ID [protected]. I have been facing signal issues since past 5 days. Customer Care does not pick up phone saying they have upgraded the system for better service in future. It looks like for no service in future. I have lodged multiple complaints by sending SMS to 56633 and giving missed call to[protected] but no technician visited nor they bothered to call back. I do not know what should I do to have their attention or they just do not bother to loose customers.

I am not able to view Tata Sky services since past one week. Raised multiple complains over mails/phone/chat but not a single technician visit yet. Even complaints are auto-closed without having a look at the issue. Tired with such an unresponsive customer service agents. Account Holder Name: Chetan Jadhao Subscriber ID: [protected]

I have shifted from Ahmedabad to Chennai and registered call on 14.04.2015 for re installation of tatasky vide Call No. H091LMG and instpite of several reminders no one has come for installation. Kindly do the needful for installation and confirm. My consumer number [protected]. My contact number [protected]

- My subscriber ID - [protected], RMN-[protected] - Problem Faced : Very blurred picture and fractured picture. - Complained Date : 31.03.2015, attended 02.04.2015, problem temporarily resolved but again started - Again compliant on 12.04.2015, No NS[protected] but no one attended, on enquiring got information that work order closed as complaint attended but no body has come and actually also not received any SMS indicating compeletion of job. - on 19.04.2015 again made complaint, NS[protected]but till date no body visited. - T.V dish non operative since almost mid of March. - Request if can not provide service please discontinue and return RS 700 Paid. Best Regards Dr A.K.Srivastava

Dear Sir/ Madam, I Deshpande dinesh i have Requested to complaint in Tata Sky online service but till have no any communication on Tata sky side, I have a tata sky connection[protected] I am requested maximum time to please send Engineer In my Place for Solve my service Issues of not getting signal for regional language. but till no beady come in my place . . I have physically requested nearest Distributor but no responce and pulled down my antenna as the call centre executive says. I request you to please intervine and send Engineer at my place.

My id is [protected] I got a call yesterday that on recharge of 1840 i will avail one year subscription then I recharge immediately with same but not get update. I contact helpline nos three times call cost approx 60 rs but not get answer.so plz resolve my problem and return my precious 60rs.

Hi sir please change my plan acually my starting plan is dhamaal pack 240 rs monthly then automatic changin my plan is suprem mix pack 340 so no complaint no tata sky and change my pack active the normal 240 rs monthly pack my subcrib id is [protected]

Dear Sir/ Madam, I Dharendra Nivagune i have Requested to compaint in Tata Sky online service but till have no any communication on Tatasky side, i have a tata sky connection [protected] .I am requesting maximum time to plz send Enginier In my Place for Solve my service Issues but till no beady come in my place and There has been no response. The call centre has a poor response.It is only possible of getting through the call centre after 15-20 minutes of hold. I've physically requesting nearest Distributer but no beady and pulled down my antenna as the call centre executive says that it is not possible to register a request for send any person to my home i am really frosted and mental distube thats service and Communications
Last 3 months my connection not work properly . before recharge 3 to 5 days working good and After not to the proper singles and connection is every 1hour off i am requested each time plese solve problme and extend my recharge becouse my connection is not working but tatasky geting every month recharge on time to time but not provied serviece on time basis plz extend my recharge and solve my Prob thanks
Dharmendra
[protected]

I have logged several complaints regarding no signal issue since[protected], but all the requests have been closed without my consent, no one has turned up till date & my issue is not resolved yet. I have been charged for not receiving the service for 13 days... Tata sky has sent message that systems are being upgraded & hence the effected users will be provided 3 days of extended service but I see the message for subscription renewal 3 days before my exact due date...I don't know what the company is thinking ...whethr all users are to trust the nonsense & being charged for not taking the services... I dont know when the hell this dumb black HD box will start "talking" rather than showing a "No Signal" message Complaint ID: NS[protected] & HQVR2TO Tatasky ID: [protected] Thanks, Prashant Mob-[protected] [protected]@gmail.com

I have a tata sky connection [protected]. I had to shift my house to the adjacent street in the same colony. I have given atleast 6-7 requisitions to shift the dish and the equipment from 7 Apr 15. There has been no response. The call centre has a poor response.It is only possible of getting through the call centre after 15-20 minutes of hold. I've physically climbed up my old address building and pulled down my antenna as the call centre executive says that it is not possible to register a request for de-installing and installing togeather. Anyway to cut it short i have been trying to get the technician to get the signal after pulling down and installing the dish on my own. despite all the connections done on my own, the signal is still not there. There is no response from the call centre for sending a technician despite trying for the same through the phone help line, online chat and online request. It has caused undue mental trauma.