Tata Sky Complaints & Reviews

I am Raghunathan N. My cell no.[protected] and my ID no.[protected]. My tata sky dth is not workinging for last 10 days.. I tried to contact the Ph. No, [protected] several times .thecall charges only waste. There is no tool free phone numbers. Plese contact me through my cell number and request rectify the error

MY TATA SKY CONNECTION IS DOWN SINCE LAST 3 WEEKS. SUB ID [protected]. I HAVE CHANGED MY REGISTERED MOBILE NO FROM [protected] TO [protected] BY LOGGING TO YOUR WEBSITE. YOUR TECHNOLOGICAL UPGRADATION CAN GO ON ENDLESSLY. I WANT TO EXIT IMMEDIATELY AND GET REFUND OF MY SUBSCRIPTION AMOUNT PAID IN ADVANCE. I WANT TO DISMANTLE YOUR DISH AND EVERYTHING IN 24 HOURS AND GO BACK TO CABLEWALA AFTER BEING A LOYAL CUSTOMER OF YOURS FOR MORE THAN 15 YEARS. COMMITTED BY YOU.HATS OFF TO ATROCITIES COMMITTED BY YOU ON YOUR TOP CLASS CUSTOMER.

I am not able to get a signal on my TATA SKY. This issue started about 2 weeks ago and when we called the customer care the recorded voice instructed us to sms "NS" to 56633. After doing this on the 6th April '15. We kept waiting for their representative to come and correct the problem. After calling several times and being placed on hold for more than 15 minutes each time. A person finally arrived on 12th April and reconfigured the system and we started receiving signals. However, this lasted only a day. Since 13th we were back to "NO SIGNAL" mode. Repeated calls have not got us any response. To add insult to injury, our balance recharge amount is reducing every day, despite not getting a signal. If the problem is genuine then the company should have the courtesy not to penalise the consumer for its inefficiency. I am extremely disappointed with TATA SKY. I hope they will resolve the problem asap.

MY -SUBSCRIBER -ID -IS -[protected] -which -was -installed -at -Kota -Rajasthan and -my -mobile -no -was -[protected]-now -I -have -shifted -to -secunderabad -and -my -new -mobile -No -is -[protected] -you -are -requested -to -change -my new-mobile -No -at -your -record -and -email - -ID -is [protected]@gmail.com 2. - - -I -have -installed -my -Tata -Sky -at -Secunderabad -with -recharge -of -Rs -240/ - on -17 -Apr -2014 -but -channel -is -not -showing -message -showing -for -recharge. - -please -clarify.

I have 2 connections one in Mumbai and another in Kolkata. I have been trying to recharge the Kolkata connection [protected] since last 6 days but failed. Today I have been able to recharge Rs 80/- through "RechargeIt" and received a payment receipt confirmation from Tata Sky at 6.32pm However the channels are blocked and giving a message for making a payment. Your[protected] phoneline has a long wait period of 6 minutes. Twice I have managed to reach your customer care executive but calls get disconnected midway.

My work order No.[protected]. I have been facing no signal problem from past 15 days. I called customer care but they told me technician will call you to take an appointment. But yet no one call me & they send sms on 17th that your complaint has been completed & send yes OR no for satisfaction. I registered my complaint many times but no reply from other side, it is worst

my tata sky customer id is [protected].few days ago call me from customer care and told me about product details vedic math but i am not agree for active this pack.after some time this pack is active in my account, when i call customer care for drop this pack than he answer me before 3 month i can't drop in your account. I want to drop vedic math pack .

My ID number is [protected].I have been facing no signal problem from past 25 days...I called customer care but they told me technician will call you to take an appointment. But yet no one call me. I registered my complaint many times but no reply from other side. I thought Tata sky service was good. But it is worst. Please solve my problem otherwise I have to look for other option. -Rajesh

I requested through e-mail for installation of Dish and Connection on my relocating within BANGALORE CITY. The details of e-mail sent are as under. [protected][protected][protected]-------- to:[protected]@tatasky.com Date:13 April 2015 at 13:50 Hi MY CUSTOMER ID[protected] I request you to arrange for fixing the DISH at the ADDRESS given hereunder to where we have moved recently. PRESENT ADDRESS:C-1104, PURVA HEIGHTS APARTMENTS, # 14, BANNERGATTA ROAD, BILEKAHALLI, BANGALORE - 560 076( NEXT TO BRAND FACTORY, OPPOSITE TO KFC AND HOTEL NAGARJUNA) We have brought the DISH from the previous place. MY Contact Numbers are given herein below: +[protected]R-1) ; +[protected]R-2); +[protected]mob) [protected][protected][protected][protected][protected]-------- 1) This mail was sent on[protected]. 2) I had a missed call from[protected] at 11.51 on[protected]. 3) I returned the call AT 12.27. 12.37 ON[protected] and again at left a missed call at 17.49 on[protected] and explained to the gentleman that installation has to be done at the new address for which he replied that he would visit my new residence. 4) NOTHING HAS HAPPENED TILL THIS DATE. THE GIST OF TEXT MESSAGES I RECEIVED ARE AS UNDER: 1) AT 00.44.15 (MIDNIGHT[protected]. " YOUR TATASKY WORK ORDER NO: HOZ9HRZ. WE WILLCONTACT YOU SOON FOR TAKING APPOINTMENT RELATED TO TECHNICIAN VISIT." NOTHING HAPPENED. 2) AT 13.14.[protected] "TATA SKY INSTALLER VISIT FOR WO: HOZ9HRZ. IS SCHEDULED BETWEEN[protected].20 & 14.00" NOTHING HAPPENED 3) AT 23.09.[protected] " YOUR WO: HOZ9HRZ.DATED[protected].43 HAS BEEN CANCELLED.PLEASE GIVE US A MISSED CALL ON [protected] IF YOU ARE STILL FACING NO SIGNAL ISSUES. I AM STILL NLEFT IN THE LURCH. NOTHING HAS BEEN DONE AND I SPENT ONE MORE DAY WITHOUT TATASKY THOUGH I HAD PAID ANNUAL FEES. N.SAMPATH. [protected]@gmail.com

Hi., This is my third complaint regarding the signal issue.Subscriber ID : [protected], Name:Harith Reddy. P. Iam daily calling the customer care and explaining about the issue and they were assuring that today there will be technician visit definitely, but no visit nothing.this is the daily routine happening since one week.Iam not receiving the signal since 15 days(from 2nd april 2015), till now there is no resolution for the problem. We are very much dissapointed with the services.I want to disconnect from tatasky.please tell me the procedure to disconnect. Thankyou!!!

My ID number is [protected].I have been facing no signal problem from past 4 days...I called customer care but they told me technician will call you, take an appointment, He will solve your problem.but yet no one call me.I registered my complaint many times but no reply from other side.I thought Tata sky service was good.But it is wrost.Please solve my problem otherwise I have to look for other option.In case of recharging and value added services your response is quick..your agents always forcing us to take special packs and all.for solving problems free of cost your response is bad

I have already lodged a complaint on 11th April. In spite of receiving the SMS and a phone call assuring allocating an engineer to look into the matter, no action has been taken till date. Mrs Rosemary Bora [protected] Subscriber ID : [protected] Dibrugarh, Assam

It is a matter of great concern that Tata sky is making fool to customers while upgrading . Many TV sets are either not working or partially working from last 8 days we get only few channel. Also I came to know that whenever technicans are coming, they simply say LNB problem and it will charge Rs. 350. Tata sky has selected the way of business of earning Rs 350/- . It seems that CEO Tata sky is also involved in this business while doing upgradation and the innocent customer pay Rs 350/- .In some case LNB was changed few months back. How LNB can go faulty very often. It is understood that DD channel should suppose to come free of cost which are not available. First it is difficult to get Tata associates on phone .If we get then you have to wait for 5 minutes, then phone automatically gets disconnected and we have to pay telephone charges which comes upto Rs 10/- My customer Id is [protected] . Upgradation is Tatasky problem. Why customer should tolerate it for 8 days. My compliant is pending from last 8 days and I am getting only 4 channels. I have recharged upto September 2015. A reply of few words will be appreciated. If CEO Tatasky is not capable to give satisfaction to customers then he should quit.He should not make business by charging Rs 350/- to customers or he should refund our amount paid upto september 2015

Hi team, I am facing no signal issue since 10 days and gave a call to customer care for almost 20times however there is no resolution as yet. MY Id is [protected] and the reference of Complaint ID is HLAJXU6.It would be much appreciated if the issue is resolved at earliest.I don't think no complaint can be kept pending so long.

From last month I am facing No signal problem. I register my complain by SMS and by miss call also. My Oder id is : NS[protected] But what I get, just text messages saying my request is on process and technician will visit soon. But no one ever show up. When I called to customer care, they said they don't have any information about technician visit. and they always said this will resolve today only. But that today never came. Now I completely frustrated and irritated with your services and customer care. I really don't mind loosing my installation charges or whatever I spend on Tata Sky services. I will understand if you guys are not able to resolve this issue because of any reason. Please let me in case you guys are not able to fix this issue. But I sadly want to convey my bad experience with your services and customer care. This is most unprofessional behavior I have seen in this industry.

WHETHER TATASKY WILL OPEN EYES AND STOP MAKING BUSINESS Rs 350/- It is a matter of great concern that Tata sky is making fool to customers while upgrading . Many TV sets are either not working or partially working from last 8 days we get only few channel. Also I came to know that whenever technicans are coming, they simply say LNB problem and it will charge Rs. 350. Tata sky has selected the way of business of earning Rs 350/- . It seems that CEO Tata sky is also involved in this business while doing upgradation and the innocent customer pay Rs 350/- .In some case LNB was changed few months back. How LNB can go faulty very often. It is understood that DD channel should suppose to come free of cost which are not available. First it is difficult to get Tata associates on phone .If we get then you have to wait for 5 minutes, then phone automatically gets disconnected and we have to pay telephone charges which comes upto Rs 10/- My customer Id is [protected] . Upgradation is Tatasky problem. Why customer should tolerate it for 8 days. My compliant is pending from last 8 days and I am getting only 4 channels. I have recharged upto September 2015. A reply of few words will be appreciated. If CEO Tatasky is not capable to give satisfaction to customers then he should quit.He should not make business by charging Rs 350/- to customers or he should refund our amount paid upto september 2015. P.K.CHHATWANI Mobile : [protected] e-mail : [protected]@gmail.com

HI, This is Prashant. My Subscriber ID : [protected] Since 2 weeks iam calling daily, giving missed call and messaging you people. Daily iam wasting 20 Rs.Almost i wasted 250 RS till now because of your foolishness Iam not getting one channel also.My parents will stay in home .How can they survive without T.V. After raising many requests you people are not sending any technician to my home. Please send a technician to my home urgently and resolve this issue else i will terminate tatasky and change the connection and i will make sure that i will tell all my friends, colleagues and relatives not to buy tatasky. who the hell told you to upgrade the set top Box ?You bloody stupid fellows. First make it to old condition and then upgrade each one individually.

I had subscribed to Tata Sky in February 2015. During the time of subscription they said that theeir Metro pack is coming free for one month with new subscriptions and assigned Metro pack to my account. After one month was over, I called them several times from my registered mobile, land line, talked to them for more than 3-4 hours and told them that I want to drop Metro pack and opt for make my pack . I gave them a detailed list of channels whose price amounts to Rs. 165 or so as mandatory per month. However, despite calling them several times, they are not droping this metro pack from my account and charging me extra for the list of channels I suggested in lieu of their Metro pack. Now they are not attending the calls for changing this pack and charging me continuously.

I stay in Kundalahalli. My address is Anantha Murthy AS, #511, 2nd Cross, AECS Layout, B Block, Kundalahalli, Bangalore - 560037. Registered Mobile Number = [protected] Most of the channels are not been telecasted from past 20 days. Please take this issue on priority and enable the services as soon as possible. Mail Id= srividya.[protected]@gmail.com Thanks Srividya

I am getting only 2-3 channels. No local channels. I have called customer care couple of days back and they said they are upgrading the services and the channels will be back soon. Its been 5-6 days and no channels. I sent msg NS to their number. No response. Nobody called me back. If I tried to call customer care, I am put on hold for very long time. This is worst service provided by tata sky. I dont understand what kind o[censored]pgrade they are doing for so many days. I am going to cancel tata sky and go for any other better provider. tata bye bye to tata sky