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Tata Sky
Tata Sky Ltd.
Customer satisfaction rating: 45%
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Tata Sky Customer Care

Tata Sky Ltd.

Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East)
Mumbai City District
India - 400098
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

1860 500 6633  [except MTNL]

Additional info

Andhra Pradesh

Postpaid +91 92 4600 0121

Prepaid +91 92 4601 2524


Postpaid +91 92 0700 0121

Prepaid +91 92 0701 2524


Postpaid +91 92 3400 0121

Prepaid +91 92 3401 2524


Postpaid +91 92 1000 0121

Prepaid +91 92 1001 2524


Postpaid +91 92 270 00121

Prepaid +91 92 2701 2524


Postpaid +91 92 5400 0121

Prepaid +91 92 5401 2524

Himachal Pradesh

Postpaid +91 92 1800 0121

Prepaid +91 92 1801 2524

Jammu & Kashmir

Postpaid +91 92 0500 0121

Prepaid +91 92 0501 2524


Postpaid +91 92 4300 0121

Prepaid +91 92 4301 2524


Postpaid +91 92 4900 0121

Prepaid +91 92 4901 2524


Postpaid +91 92 3100 0121

Prepaid +91 92 3101 2524

Madhya Pradesh

Postpaid +91 92 2900 0121

Prepaid +91 92 2901 2524


Postpaid +91 92 2500 0121

Prepaid +91 92 2501 2524


Postpaid +91 92 2000 0121

Prepaid +91 92 2001 2524

North East

Postpaid +91 92 0600 0121

Prepaid +91 92 0601 2524


Postpaid +91 92 3800 0121

Prepaid +91 92 3801 2524


Postpaid +91 92 1700 0121

Prepaid +91 92 1701 2524


Postpaid +91 92 1400 0121

Prepaid +91 92 1401 2524

Tamil Nadu

Postpaid +91 92 4400 0121

Prepaid +91 92 4001 2524

Uttar Pradesh East

Postpaid +91 92 3500 0121

Prepaid +91 92 3501 2524

Uttar Pradesh West

Postpaid +91 92 1900 0121

Prepaid +91 92 1901 2524

West Bengal

Postpaid +91 92 3300 0121

Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

Tata Sky related photos (1191)

Tata Sky Complaints & Reviews

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 pratap singh
I have been using Tata Sky service for more than a year now and my current subscription that was taken more than 5 months back gets over on 1st July 2008. Am subscribed to the South Jumbo Pack @ Rs.350/- per month and the same expires on 1st July 2008. Under this plan am entitled to receive all the channels including ESPN and Star Sports. However now the company has removed the above channels and some more channels alongwith this stating that the plans have changed and i have to pay additional money for subscriptions of the said channels and even after sending the SMS for subscriptions the company has sent an SMS stating they are unable to complete the request and repeated call to the call centres are going unanswered.

This tantamounts to breach of contract and also abuse of consumer given the captive nature of the service. The channels have been withdrawn just before the Euro 2008 tournament intentionally to make ESPN and Star suffer the most irrespective of the duress caused to the customer.

Request that the Forum to direct TataSky to restore ESPN Star channels as per the contract entered into while subscribing to the said plan that is still active and also ensure that the company doesnot abuse and take advantage of the captive nature of the contract.
Complaint marked as Resolved Aug 14, 2020


Tata Sky has become a service provider where helplines remain always busy and if somehow gets the line free after keep on trying for several hours, he/she can only listen recorded voice messages and nobody picks up the phone. Its a wastage of time and money.

Tata Sky DTH Service — unsatisfactory service and bad equipment

I subscribed to tata sky on 14th july 2008.initially it was working fine but on evening of 9th august 2008 i stopped receiving the signal.when i called the customer care they said it is because of the heavy rains and unfortunately the rains continued for 36+ hours continuously.Finally an engineer came to my place two days after i had registered the complaint.he changed the digicomp but still no signal!! So finally he told that there is a problem with the DigiCard and it has to be changed and for that they need two more days as the digicard is generated through a machine and that machine was not available with them in hyderabad, it was in bangalore!!! The problem was finally solved but it them 6 days to do it.
Now today, on 28 August, as soon as it started raining again the same message on the screen "NO SIGNAL"!!!
Again i have to go through the same long procedure.

Tata Sky — restore tata sky


TATA SKY DTH SERVICE — Response to calls

Hi, I recently shifted from Hyderabad to Gurgaon, I was trying to their helpline numbers for more than a week to get the service re-installation, but the calls are attended only by the recorded messages, stating the call will be transfered to the associate but never it is answered by the associates, only music is heard. I lodged even a service query (Query no. SR[protected] in their website, which is also closed even before the problem is resolved. Im facing a great inconvenience because of this. I don't know what is happening.
Regards, Priya
The re-installation should be undertaken by the technician of the old area or in case you have transported the hardware you can allot a new technician to visit the place to complete the installation. There must have been a technical error due to which the agent might have not received the call after the IVR. I have had good customer service experience with their representative they have made timely arrival in case a tech visit was required you too should try to connect with their helpdesk once again and they will be able to send a technician to your new location and get your hardware installed. you could use the query details as your reference number in that case they will be able to pull up the case history and that will also save your time on call. Or else, you could also allot a tech visit from your new area local dealer.



TATA SKY DTH SERVICE — non functional after few minutes

the signal is not working properly as after few mins there is a display of ERROR 02 displaying non insertion of digital card properly and then there is no display of video.our subscriber id is[protected]
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    I want to submit Complaint Positive Review Neutral Comment

    Tata Sky — Customer Service [Resolved]

    For the last 5 days I have been trying to speak to their customer service team however, everytime you select an option in...



    Government should intervene immediately, This Tata sky is making fun of all the customers. They say every thing is for the benift of customer. i am residing at chennai, i have South Jumbo pack. i was getting all the channel for the monthly charges of 350rs. Now they advertise that they slashes the Package price to 310 from 350. but they have disconnected all the sports channels (Star Sports, Espn, Star Cricket & Ten Sports). Now we need to pay extra 55rs to get all these channels.

    I believe that we need to pay 15rs more to view all this channels.

    The most funny part of this issue is, when you ask the Customer Care executive, he will say all the customers are happy with the new package. it seems that they are convincing all the customer by saying this.

    I would request Government to take a immediate step to stop this nonsence from this TATASKY...

    Complaint marked as Resolved Aug 14, 2020
    Tata sky recharge coupons are not available in market. Agents are charging Rs 330/- for Rs 300/- recharge. I think tatasky doesn't paying any to agents. I request tatasky to pay something to agents/dealers so that they do not rob customers.

    Vijay Ratnagiri
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       sunil sudhakar
      We are a subscriber of TATA Sky. We have a package of Rs 330 per month (Rs. 300 for a set of channels + Rs. 30 edu package). Few days ago, the telecast of sports channels and BBC were withdrawan without any prior intimation to us. It is clearly a breach of contract as the terms of contract was changed without informing us. Worse, my account status shows that we r being charged at the same rate as earlier. But what's most irritating is that when we want to speak to customer care, we r kept on hold and in the meanwhile an audio software keeps telling us abt their packages. I fail to understand why someone is doing publicity of its own programme, new launches etc. at our cost. This is clearly unethical business practice. By the way, such practices are now being adopted by most telecom service providers who wd put u on hold and do publicity of their products and services.
      Complaint marked as Resolved Aug 14, 2020
      Very true! All consumers who have subscribed to their connection should unite and file a PIL against this Company.
      i had installed tatasky connection on 14/082008 under the 1499 scheme which gives you one month subscription free. i charged Rs 300 to my account on 20/08/2008.on 02/09/08, 11.00 pm while we were watching watching a movie on HBO to our surprise the signal completeley failed and we saw a saw a message saying set top box unable to receive signall called up the call centre but there was no response . on 03/09/2008 registered complaint around 8.30am. and was given is1-[protected]. witin hours 2 guys came and attended the complaint and set it right witin minutes. on enquiring he said the problem was a minor adjustment .to my surprise today i get a alert showing a minus balance asking to recharge . on calling up the call centre
      i was told Rs300 has been debited for the services attended on 3/9/2008.they say any physical damage to the dish does come in the warranty oeriod. for your information there was no physical damage and nobody has did anything to the dish and moreover no part was changed. this is day light robbery. what i cant understand is why you guys are not transparent in the name of service you simply rip off the cutomers i regret for having taking your connection and i will see that none of my friends or people known to me will take your connection.if such is your service sorry u will be losing lot of customers as otherplayers are into the field
      i got the same problem, i asked my money back.they replied -" your money is jingala"
      A part from this i bought 2 connection at the same time since Tata Sky introduced in inian market till date i've not given proper desired services from company even though paying highest amount of money with company norms if you compared in market. There is no choice at all in terms of packages, payments an all. No offices are avilable for their huge no of clients even in metro cities. How do customer can resolve their problems if their customer executives are not satisactory answering on Toll Free Nos.

      Sometimes their dealers who are selling vouchers, recharge the coupens in other account instead me & there is no choice to correct the mistake. Noboy is even ready to answer for the same only they ready to say to buy new coupen. A part from this even though paying highest amount of money as compared to other DTH servicing companies we're getting less channels which is not desirable.
      As i was outside of my home town i couldn't recharge last week so i recharge my account yester @ night but its not started yet in fact my digicom is on. So tell me what's the matter that even though it's more than 15 passed away but i'm not getting services even at the same time you'll charge me for both the day. Today any how i want my Tatasky turned on. As per your norms you'll deduct 3 days gress period from my current recharge not more than that if i'm not getting services from you end.

      Simply i feel like i'm wasting my to much money by becoming existing geniune customer of Tata Sky since long, this is what "REWARD" company gave me.

      My Sub ID is [protected].
      Name: Komal Bhatt
      Subscriber Id : [protected]

      My Tata sky connection was not working, for which I had compliant through helpline. Compliant number 1- [protected] . While booking I was told the service charges is Rs 50/- but I was looted to Rs 350/- while the customer service centre accepts that my voice comfirmation was only Rs 50/- they fail to revert the charges . It is clearly a breach of contract as the terms of contract...
      Hi Mr.Suresh Babu,
      Customer care is one of the best point of contact for query and grievance. Did your STB require a replacement and was it out of warranty?. Tech-visit is always charged by all DTH and in case of acknowledgement that you require a new STB then you would have been charged not otherwise!
      Upto voice confirmation you must have been charged 50/- but if the issue required a tech-visit it must have been charged or else you will not be charged unnecessarily. In case the amount has been debited report it to the CC account section and they will be able to provide transaction details.
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        Tata Sky — Tata Sky - The Great Indian DTH Scandal [Resolved]

         Dr. Kailash Saxena
        Classic case study on "Corporate Greed" for MBA students! Driven by the backing of the brand "Tata" in...

        Tata Sky — Pure manipulation

         Anshul Saini
        OUR SUBSCRIPTION ID NO: [protected]




         V.P. JOSHI
        Dear Sir/Madam,

        I am a consumer of Tatasky Service. My subscriber ID is [protected]. I have super saver pack but
        i did not able to see star movie after the installation of TATA SKY . as per your mannual it included with this pack.Now i did not able to see any sports channels since 1 June 08 these are indluded in the package.
        I was trying to your nos given in the brouchers but no response.
        Kindly let me know the reason why not able to see thses channels getting massage to contact tollfree nos.

        Kindly let me known what is gold pack or any package wich included these channels i.e.sprots, neo, bindass, zoom, 9x etc, NDTV Imagine etc.,

        Now i am facing the problem in digicom, it is not swiching after the digicom in standby mode.What is problem ? it is in under warrenty .

        VP Joshi
        Complaint marked as Resolved Aug 14, 2020

        Tata Sky — not to activate ADD Sports Plat

        I am the Existing Customer of Tata Sky Satellite Telivision having ID.[protected], applied for Add Sports Plat Package on 05.06.08.The charges are debited from my account which shows in account status but the package is not displaying in the TV Set.Please do the needful and activate the above package and oblize.
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           Manjunath S
          We Tatasky subscribers are trapped by Tata.
          When I called TataSky about the drop of Amrutha TV, DD Podhigai, DD Sapthagiri the answer was it is based on survey that they have removed these channels. Strangely, the survey is aimed at South Indian DD channels

          These DD channels that have been dropped are free to air and we regularly watch for our favorite programs on it.

          We need these DD channels back, can someone help bring back these free to air DD channels back on TATA Sky?

          The following is thee-mail extract that I received from TATA Sky:
          Dear Mr. Manjunath Subramanyam,

          Service Request Reference Number: SR[protected]

          This is with reference to your query dated 30/05/2008 08:51:15 AM, enquiring about the non availability of DD Podhigai and Sapthagiri channels.

          At the outset, we regret for the inconvenience caused to you.

          We would like to inform you that the above channels have been dropped with effect from 26/05/2008. These channels will not be returning back on Tata Sky in the near future.

          Given the available bandwidth, Tata Sky is trying to balance the varying viewing interests of the subscribers on a pan India basis, in order to provide the best quality DTH service. Tata Sky has the interest of its subscribers and is trying to offer new and popular channels while dealing with capacity constraints.

          It is our endeavor to provide the best possible services and we will continue to work in the best interest of our subscribers.

          We appreciate your effort in taking time to write to us.

          In the meantime, for any further assistance, please feel free to call us on the Tata Sky helpline

          From MTNL/BSNL :[protected]local call charges apply)
          From West : [protected]
          From East/South : [protected]
          From North : [protected]

          Or write to us at [protected] Manage your Tata Sky account online by logging on to My Tata Sky on

          Thank you for your valuable association with us. Assuring you of our best services at all times.

          Warm regards,


          Tata Sky Customer Care

          Complaint marked as Resolved Aug 14, 2020
          we had made complaint on monday 16/06/08 that after start monsoon we had problem to start tv due to heavy rain and and due to strong wind so please send a technician to solve problem. at that time your call centre person has lodged complaint and told us that we will send a technician tomorrow on 17/06/08 but he came today on 19/06/08 your technician has visited and asking for 300/- rupees for visiting charge and it will deduct from your account but the call centre person didnt inform us that the technician will take visiting charge. your call centre has to inform us about your visiting charge or service charge and secondly it is too high we had never paid any charges to our cable operator for any kind of services please we request do not deduct or if deducted please give credit even we have lodge complain for services and also your all prime channel had transferred in pay channel we are not satisfied wuth your services and your heavy charges expecting your co-operative approach
          thanking you
          yours faithfully,
          (vijay shah)
          the tatasky is showing no signal from the last 10 days.
          -Ashutosh Tembe {[protected]}
          As of today the new scheme is no instalation charges, now I intend to buy a fresh connection in this scheme and also wish to have a second connection by a box gifted by my cousin in the same city(Digicom) do I have to pay any installation for the second connection and the subscription charges how much? The said Digicom already has an ID No. Please revert fast.
          Thanks and regards,
          This is to inform you that my subscriber ID is [protected] and i have been charged thrice for getting my set top box changed only once which got spoilt due to heavy rain. I have tried to reach you from all possible ways but to no avail. This happened so that after my set top box got spoiled due to heavy lightning I asked Mr. Khosla to get our set top box changed which he gladly got it changed by his electrician wit yet another spoilt set top box which we realised after we sat down to watch TV. The next day when I called him up his engineered called up admitting his fault. After I received ur message alert i relised whats happened. And yet i was charged last week for the third time. Sir, if you are so desperate for money i can send you a cheque for the amount u need. I feel really ashamed u for wrting this, but u leave no options for us as i have tried to contact you several times. PLEASE STOP CHEATING UR CUSTOMERS. And if at the least u can do something then help me out urgently precisely as quick as possible since two months is a very long time.
          Dr. Sanjeev Lall.
          A step by step Instructions to Receive Free to Air Channels from Insat-4B from DD-Direct plus with your TATASky receiver, 90cm Dish and ku-band LNB that came along with your subscription.

          coming soon... at

          Sub: Refund subscription money
          Subscriber ID: [protected]
          This is to inform you that since more than two months the Zee Gujarati Channel is not shown in TataSky. While others are showing. This is ridiculous that you are bound to show this channel as per your prior commitments. Since we have paid annual subscription in advance kindly refund our money from may 2009. If not then we will take you to various consumer protection council and send you legal notice. Also we will write to various blogs. If we want to add one channel you charge for it but you drop, you don’t pay back. What is this? I want answer of this problem within three days.
          respected sir
          i ashok arjun khade having my tatasky subcribe id [protected]
          i am rural background from Maharashtra. my mother don't able to speak
          Hindi she know only Marathi, she say me every day i want to see Marathi
          movies even many of my family member don't know Hindi. we have Marathi
          as mother tong.
          i request so many times by phone and email but till not any action
          about zee talkie
          so please take kind action and start zee talkies


          ashok khade
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            Tata Sky — Dropping of Amrita TV [Resolved]

            Hi despite having SCV set top box i bought TATA Sky because of Amrita TV broadcasting but all of a sudden stopped the telecast...

            Tata Sky Package — deactivation of sports channel [Resolved]

             Sgt HD Choubey
            I am a tata Sky subscriber. My user ID is [protected]. during installation in jan 08 it was told to me that i will be given...

            Tata Sky — SAMSKRUTI CHANNEL [Resolved]

            Samskruti channel has wonderful programmes for spiritual growth and personality development. Topping the list in this channel...


             Ramanand Chatla
            ESPN, Star sports & Star Cricket are recently added to Sports Platinum Package seperately charging Rs. 40/- pm and Tensports Rs. 15/- pm. This was part of my base package earlier. Without information from 01Jun07 all the sports channels there were no signal when approached they said I need to pay more.
            Complaint marked as Resolved Aug 14, 2020
            Tata Sky is a complete cheat...They first discontinued all the signals from ESPN, STAR, STAR CRICKET, TEN & BBC...Nowhere it was mentioned in the tickers they were showing prior to 1st June 2008 that we need to approach customer care or the channels will be blacked out. Obviously after that all dissatisfied users would have started calling the customer care...So they ran away from that and shut down their call centres completely...I personally tried calling the call centre nos. since last 5 days for more than 30 minutes every time but didnt get thru. Sent them multiple SMSs to renew the sports package but I got an auto reply that they cannot fulfill my request. I wasted more than 1 months subscription on the calls I had made to customer care since last 5 days.

            I am taking Tata Sky to consumer court...I would advise all Tata Sky subscrbers who have been frustrated because of this inexplicable move by tata sky to suddenly block all sports channels and then close all means of reaching them, to resort to legal action against tata sky. We atleast deserve 1 month free subscription to compensate for the trouble and telephone charges.
            I'm tata sky user since last 6 months. Tata sky provided facility to add add-on packages. But they havent provided facility o[censored]nsubscription to those packages. Every time i have to call and tell the customer care executive to remove package. Also, sending sms to tata sky costs 3 rupees. Initially i have spent more than 100 rupees over sending sms. Also unknown amount of money over calling to customer care. Much of the time when i call, call get automatially disconnected. I just got frustated by calling tata sky.Kindly help me in this regard.
            tatasky is the worst thing which happened in my life. they are simply stupid. waste of time and money.
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               harsh malladi
              It is known that it is mandatory to broadcast all doordarshan hindi as well as regional channels, but just after a month of subscription to tata sky we found out that they had stopped "DD-8"(DD saptagiri-Telugu) channel and DD-Podhgai...when asked about it the y replied that since they are adding new channels they had to drop certain channels, now i have seen only one new channel i.e.UTVi that they have added, but they claimed 5 were being added...what is the further recourse tha one might take?
              Complaint marked as Resolved Aug 14, 2020
              yes, why they are not telecast of saptagiri telugu channel. it is mandatory. please must be try to telecast of our beloved dd 8 saptagiri telugu channel.
              varasai swamiji
              amma ashramam
              svn colony,
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                 gb dpenha
                BBC World and BBC Entertaintment channels are dropped from 1 June 2008 in our package of Super Saver Pack.

                We had Joined Tata Sky In March 2008 because we wanted these 2 channels in addition to others channels offered in this package. Nowhere were we told that they would discontinue any channel at will. Must we always be calling a helpline that does not answer.

                How can we bring these people to think o[censored]s as consumers and not and not as their pawns who are prepared to pay extra because of their whims and fancies.
                Complaint marked as Resolved Aug 13, 2020
                Dear sir/medam my name is arvind kr ojha & tatasky id no [protected]
                Sir i will req you to my all channels are activated .to Deactivated becouse i m poor man so i have no money to recharge the tata sky mounthly
                sir mera naam A.K ojha hai id no [protected]
                sir mainey kuch channels active kiya tha magar mai mounthly recharge 301 ka karata tha ab wo nahi kara pata
                becouse i m a poor man
                to aapse req hai ki mere id par jo vhi channels active hai use deactive kar de
                taaki mai TV ke saath saath pariwaar ko vhi chala saku aor tata sky ka aanand vhi uttha saku pls coutmer ko phone karta karta mobile ka balance khatam ho gaya magar phone nahi laga is liye email kar raha hu
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                  I am having tata sky connection. After marketing the product, the company slowly with drawing some channels from the package and forcing the cosumer to get it as pay channel. I had this connection only for sports. From[protected] all the sports channels were become pay channel. Even the DD tamil and telugu version were stopped. The kannada, malayalam dds were shown. I do not really under stand the yard stick for the southern package. The NE, gujarathi, punjabi bengali and other channels were given which is unnecessary for the southern pakage. Even bbc news channel became paid channel. Having blocked all the channels as paid channels there is no use in having tata sky connection. This is unfair trade practice. I can go for the cable connection or any other connection. I am really sorry to say that. I want to withdraw the tata sky connection. Kindly let me know the proceedure for refund of the amount.

                  With regards

                  Y. K. Rajagopal
                  Complaint marked as Resolved Aug 14, 2020
                  I have ur product since last Cricket world cup, initally i was happy with ur service but day by day it seems to be worst, because when i bought ur connection it was told that all the sports will be show at free of cost, but slowly channels are being dropped one by one and intimating us to view u must pay for it, i am confused i dont know wre it going to land. It this is the way means, i think ur are forcing me to with drew the connection. Please do some thing to satisfy the customers. Mostly SOUTH INDIANS are not benifitted with ur offer. (With the same channels local cable operator are charging Rupees 120/ only).
                  It will greatfull to ur organisation if it consider in getting down the charges. More over please suggest me which will be the suitable package for me, i am intrested in follwing channels only. All tamil channels, Sports channels, CNBC TV 18, Animal Planet, Kids channel. I am intrested in these channels only please guide me.
                  UR valuable customer
                  I had subscribed to Tata Sky DTH but did not renew the package after the completion of subscription. In the meantime I also recharged my account with an amount of Rs. 4600 on 18/11/2012 but did not opt for any of the services and my TV was also showing no service. Now thecompany person, Mr. Pradip, is calling and saying that from my account Rs. 22 is being deducted everyday even though they have not and are still not providing me any service. My arguement is that since I am not being provided service why should I be charged. Infact, I am negotiating withanother company for better offer.
                  My last Reference Number with the company is 1#[protected]
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                     Barry Oborne
                    One wonders how far the major corporations are going to be allowed to go before someone
                    says enough is enough. When people-customers- subscribe to a service via a service provider, it is crucial to the integrity of that provider to maintain its agreements.. In the case of Tata Sky many people have subscribe to the service in order to be able to watch the Amrita TV channel. After having subscribe they woke up one day to find that Tat had dropped Amrita TV from their network. Now after installation charges have already been paid, subscribers find that the very reason they subscribed in the first place is now null and void. What is the message keep your agreement keep you integrity
                    Complaint marked as Resolved Aug 14, 2020
                    I totally agree..Tata sky guys sends u so many messages on any new channels or services they offer, but when they decided to drop these 2 channels, there is no intimation at all..this is the worst behaviour one can expect from a top corporate house in India..thumbs down to you Tata sky..will never recommend u to any of my friends or relatives..
                    It is quite saddening and indeed frustrating to many subscribers that TataSky has decided to drop Amrita TV. It has been one of my favourite channels. It is well nigh impossible too to get in touch with Tatasky customer care, their phone lines being inadequate and the call centre staff having little knowledge about customer service.

                    I have subscribed for the Jumbo Super Saver pack with additional Sports Package. That is at Rs.300 per month + Rs.99 p.a. Now they claim (falsely and dishonestly of course) that the subscription rates have been reduced. To my shock today I find that they have removed all the sports channels and quite a few other channels. To enjoy the same number of channels that I had originally subcribed for I now need to pay Rs.350/- per month. Now that is cheating, corporate style, least expected from the Tatas.

                    Now the question is: Is there a better option for us? I dont mind dumping the set-top boxes (I have 2 of them) if there are better service providers.

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                      Tata Sky — Droping of Channel [Resolved]

                      Tata sky is dropping channels day by day. Two of the most popular malayalam channels named india vision and amritha television...

                      Tata Sky — Dropping the channels [Resolved]

                      We have subscribed the Tata Sky South Jumbo Package(top most package) For One year subscription Scheme Rs. 3500.


                      They have unilateraly withdrawn TWO popular channels AMRITHA & INDIAVISION without any indication to customers.It is not an
                      easy job to replace this DTH provider and to go for a new one.Since once we decided to discontinue Tata sky, we have to suffer a loss of Rs 4000/-.I think this is an act of cheating customers with false promises .
                      Please tell me whether there any legal remedy for the losses once I decided to discontinue TATA SKY ?
                      Complaint marked as Resolved Aug 14, 2020
                      Its really bad from a reputed company like tata to withdrawl two chanells, AMRITHA & INDIAVISION, unilaterally. We consumers are in a fix. Changing the connection cost is an expensive deal. Consumers should seek a legal remedy for this cheat
                      this is not the first time Tata sky is showing aversion towards south indian channels.Before i had quoted a point like the recharge offer(pay for 10months and get 1 year subscription), tata sky is giving for North Indian based channel packages.But till now they havnt responded.This time again they have withdrawn 2 malayalam channels.I strongly feel its the Tatas Strategy to attract people showing variety channels and putting them into a ditch by withdrawing channels once they start subscribing.This is high time to respond by the South Indian Customers to raise voice against this policy of TataSky.
                      This is the best example how few people can form a company and rob people. TataSky is virtually robbing people by trapping them with big offers and finally squeezing them with its third rated management policy. They need only matter abt customer satisfaction or mutual faith and respect. In these days they are not answering to your enquiries...they hesitate to pick up phones. The hide behind the wall and wait for the next prey. I have filed 6 complaints but they have not replied for anything. Finally when I could contact a staff member in their delhi office, he says daily they get many complaints in this matter and he himself is planning to leave the company. This gives us an opportunity to judge about the status of TataSky. A wolf is always a wolf. It needs only this is the time to sort out a wolf and a goat.
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                        Tata Sky — Removal of channels arbitrarily [Resolved]

                         Meena Narayan
                        I have the same complaint to make. I just got a TATA SKY connection for my parents only because they wanted to watch Amritha...

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