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Tata Sky Complaints & Reviews

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Updated: Aug 11, 2025
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S
shubhendu@
from Mumbai, Maharashtra
Mar 12, 2015
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Address: Pune, Maharashtra

Dear Sir, Please note that I am terribly disappointed with tata sky's service. Since yesterday (11 Mar 2015) evening, tata sky channels are not coming at all, as per my package. "system error" is the message appearing. Thinking it would be a problem with my tv set, I got my tv checked by a tv mechanic. no fault in tv at all. Some channels are causing the tv screen going black even. I Tried to contact the tata sky's customer care @ both their toll free number many times (more than 10 times, but of no use. None of my calls could find an executive, even after I remained online for about 10 minutes. The other number appears busy only. I even tried today in the morning, so many times, but didnt find my call got through. I didnt find an email id where I could lodge my complaint. I feel I am harrassed completely. Still now, I have not been able to make them know that I am facing this problem. This seems a faulty or fake customer care system. I am terribly annoyed with tata sky. I expect a much better customer care service from them. Please interfere and get my problem resolved asap. Regards, Shubhendu Ghosh ghosh.[protected]@gmail.com Tatasky ID: [protected]
Tata Sky customer support has been notified about the posted complaint.
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    ramur53
    from Pune, Maharashtra
    Mar 12, 2015
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    Address: Bangalore, Karnataka

    Hello, Tamil channels are not coming from yesterday (11-mar-15). I tried to reach customer care phone no. Waited for more than 20 mins and still not connected with customer care executive. I have lost 24 INR to call this poor customer care number. Main issue is Tamil channels are not coming and the language showing is Hindi.
    Tata Sky customer support has been notified about the posted complaint.
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      P
      papa kilo lazarus
      from Chennai, Tamil Nadu
      Mar 12, 2015
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      Address: Chennai, Tamil Nadu

      Dear Sirs, From yesterday ie 11 March 2015, the Tatasky is not working. The Registration Number or ID is [protected]. Have tried all the Toll Free Numbers but they are either not working or engaged all the time. Can some one please help Thank you. P K Lazarus
      Tata Sky customer support has been notified about the posted complaint.
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        J
        Jandhyala Viswanath
        from Khammam, Telangana
        Mar 12, 2015
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        Address: Hyderabad, Andhra Pradesh

        I am having Tata sky connection with ID No [protected]. I paid for semi annual pack for selected channels. On[protected] when we switch on Tata sky dish from 7PM we are not able to view programmes in selected pack even though we have sufficient balance amount. Then I charged my pack with Rs.320/- thinking that my balance is not sufficient . I did not get message to that having no balance. Today at 8AM again I switched on tata sky still I did not view programmes. Please arrange to rectify the problem immediately . Thanking you, J.Viswanath Mobile No [protected]
        Tata Sky customer support has been notified about the posted complaint.
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          A
          agnagalingam
          from Chennai, Tamil Nadu
          Mar 12, 2015
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          Address: Chennai, Tamil Nadu

          Sir, My Tatasky set top box ID is [protected]. Set top box not receiving signal properly. Only channel 603 is working that too not properly but with disturbances. We are unable to contact as always we receive a message that it is busy. You may identify the problems and rectify them immediately as we are not in a position to any programme from 11/3/2015. Matter Most Urgent. ID [protected]
          Tata Sky customer support has been notified about the posted complaint.
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            V
            Veer pat
            from Bengaluru, Karnataka
            Mar 12, 2015
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            Address: Bangalore, Karnataka

            Subscriber ID: [protected] Area: Malleshwaram (West), Bangalore (55) No signals and no channels since 11 mar 2015 evening till now... Tried calling help line 10 times. All the time busy. , do mot have courtesy to send SMS indicating problem. And Tatasky "Price" is well above of all DTH providers. After waiting 24 hors will go to cunsumer court. And im not joking.
            Tata Sky customer support has been notified about the posted complaint.
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              N
              Naveenesd
              from Chennai, Tamil Nadu
              Mar 12, 2015
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              Address: Chennai, Tamil Nadu

              My Tata Sky Subscriber ID : [protected] from since yesterday. My Tata Sky set top box is not receiving any signal for any channel.I am trying to reach Tatasky help line but all helplines are busy every time. It Horrible to have this kind of service for reputed DTH. -Naveen
              Tata Sky customer support has been notified about the posted complaint.
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                T
                T. KRISHNA REDDY
                from Hyderabad, Telangana
                Mar 11, 2015
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                Address: Hyderabad, Andhra Pradesh

                From last three days my Tata Sky set top box not getting signal. In spite of all efforts from my part to contact with the Tata Sky I remain unsuccessful. not sure to whom i need reachout to other then [protected] [protected] [protected] U people are charging on daily basis and its not coming up from last 3 days and no customer support.
                Tata Sky customer support has been notified about the posted complaint.
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                  G
                  gin123
                  from Mumbai, Maharashtra
                  Mar 11, 2015
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                  Address: Mumbai City, Maharashtra

                  My Tata Sky Subscriber ID is: [protected] from since yesterday. My Tata Sky set top box is not receiving any signal for any channel.I have checked all the wires and cables but could not locate any fault. Other users of Tata sky in my building are receiving the signal properly. In spite of all efforts from my part to contact the Tata Sky executives on the Help Line numbers I could not contact any one to tell the problem I am facing.I am paying for the services(Mega Pack) for this period but not receiving the service which is not at all acceptable.Please send an engineer to my place to investigate the issue and resolve the same Immediately. I hope that the company will take action and resolve the problem ASAP.
                  Tata Sky customer support has been notified about the posted complaint.
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                    A
                    alex_john69
                    from Chennai, Tamil Nadu
                    Mar 11, 2015
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                    Address: Chennai, Tamil Nadu

                    Since 1500 hrs on March 11, 2015, I am unable to view the services. When tried to reach to the customer care[protected], the line gets disconnected saying there is a long queue. When tried with the online support, the executive said that "I have to wait and they can't provide me a fixed time line for the resolution". I have paid the subscription for an entire year and dissatisfied with the services and communication of Tata Sky. The issue is still unresolved from their end. My subscriber ID is [protected]...
                    Tata Sky customer support has been notified about the posted complaint.
                    We are not getting signal from yesterday evening and since trying to contact tata sky customer care on given below numbers:
                    [protected]
                    [protected]

                    from past 14 hrs i'm trying to contact on above numbers for every one hour. Till now i'm not able to connect to the customer care.

                    My Subscriber ID : [protected]

                    I don't know why u have blocked all of your customers suddenly to contact us in chat/phone.
                    Please let us know the issue why suddenly all of have same signal problem.
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                      S
                      saidevaki
                      from Chennai, Tamil Nadu
                      Mar 11, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      Hi there, This is to inform you that we are facing huge problem with your service and most of the channels do not show up on television. All of the Telugu channels do not show up due to your service problem. I have even tried calling your customer service and did not get connected to your representative to speak with. I would request you to please fix this issue as soon as possible. Subscriber ID: [protected] Customer Name: Sai Kumar D Mobile number: [protected] Please call me to the above number once you receive the message.
                      Tata Sky customer support has been notified about the posted complaint.
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                        D
                        Dilip Dutta
                        from Pune, Maharashtra
                        Mar 11, 2015
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                        Address: Howrah, West Bengal

                        My Tata Sky Subscriber ID is: [protected] From last three days my Tata Sky set top box not getting signal for most of channels specially regional channels. It is not the problems of that particular channels because from other service providers these channels are easily available without any disturbance. In spite of all efforts from my part to contact with the Tata Sky I remain unsuccessful. I have recharged my Tata Sky accordingly but getting no service. It is not only the disservice from the part of the company it is also illegal too. Hope the company shall immediately solve the problem and adjust the proportional tariff for the period of which the company failed to provide the service to the customer.
                        Tata Sky customer support has been notified about the posted complaint.
                        my id [protected] Rupesh Lodha from yesrday some chanals showen and some not
                        there are no signals, I have tried to resolve the problem by reconnecting all the wires but there is no use...still there is a screen with no signal...please resolve the problem as early as possible...waiting for your response...thank u in advance...
                        Facing frequent issues related poor/no signals since March first week. Tried to call many times on toll free numbers but unable to contact customer care. Logged call through SMS but issue not yet resolved. Worst services from Tatasky.
                        Dear Sir,

                        This is to inform you that we are your customer and our id no.[protected].we are not receiving signals 1.4.2015 on wards, the same problem arised in March month also.Why it is happening and we may call your local technecian receive call and simply say SMS NS to 56633.But no response either customer care or local tech.we are getting much inconveniance of your Tata sky.I am sorry to say this. So please do needful and over come.

                        Thanks&Regards
                        V.Lakshmikantha Reddy
                        3 star
                        I am staying in pune
                        my contact no is [protected]. i have called almost for 25 to 30 times for not able to get the connection since last 8 days. So far no body has attended the complaint. Worst part is now your help line nos are also help less. thay are also giving auto directed answer. Yr third class technical team is not able to solve the issue.. Its my humble and honest request that if it is beyond yr capacity you should have guts to replay the customer. Or declare in front of media that we are not able to provide you service so through yr set up boxes in gutter...
                        I have booked complaint on 2.4.15. False promises are given to me. Complaint not resolve yet
                        Since8 days we are not receiving any signals on our tata sky hd set top box . Plz contact us shortly. Our tata sky Id is [protected] and our registered contact no. Is [protected]. Thank u
                        We r not receiving signals on our tata sky hd set top box
                        My subscriber I'd is [protected] and I'm not getting a single channel on my set top box for more than a week niether hd nor non hd...Kindly look into the matter ..i even gave a missed call on the tata sky number but no one turned up...im highly irritated now
                        Tata sky ID No. [protected] has no signal since 1st April 2015 in this context I have submitted a complain regarding no signal through your help line no on 4th April 2015 but still today I got no response from your side. so I compel to bring the matter to you.
                        Kindly solve the matter as an early date.and grace the disturbing period to my account validity.
                        Our Id No . [protected] we are not receiving any signals for the past eight days we are unable to view any channels for the past eight days please send your meahanic early .

                        By OfERR
                        MY SUBSCRIBER ID OF TATA SKY IS [protected] IN THE NAME OF RAJ KUMAR RASTOGI.
                        I HAVE BEEN REGISTERING MY COMPLAINT OF NO SIGNALS FOR THE PAST SIX DAYS WITHOUT ANY RESPONSE. MY REGISTERED COMPLAINT NO WITH TATA SKY IS -HZIFSRM REGISTERED ON 7TH MAY . EACH DAY I AM GETTING A MESSAGE THAT THE TECHNICIAN WOULD VISIT AT A PARTICULAR TIME BUT HE DOES NOT TURN UP, THEREBY KEEPING ME WAITING THE WHOLE DAY, AND THEREBY MY WHOLE WORK SCHEDULE IS DISTURBED. I AM FACING UNNECESSARY HARDSHIP AND THIS IS A HARROWING EXPERIENCE. NO TECHNICIAN HAS CARED TO VISIT MY RESIDENCE WHERE IT HAS BEEN INSTALLED FOR THE PAST SEVERAL YEARS. I WOULD SEEK THIS FORUM TO GET MY PROBLEM SOLVED AT THE EARLIEST. I WOULD ALSO SEEK REIMBURSEMENT OF CHARGES N AND COMPENSATION FOR THIS PERIOD OF NO USE OF THE FACILITY.

                        Tata Sky — Problem in Set of Box

                        Please check the TATA SKY Set of Box is not run.

                        Tata Sky — No Service from Past 10 days

                        Not Getting Signal . When contacted Customer care service. The number is either switched off or unreachable.

                        Wrong Information given

                        Wrong information given by your executive on 24.04.2015 6:15 PM about yearly package charges. Sumit [protected]

                        service engineer not attend

                        No one helping

                        Deactivate channel

                        respected sir / madam plz deactivate my actve smart games channel my contact no. [protected] my tata sky ID [protected] and plz call me.

                        NO SIGNAL FROM LAST TWO WEEKS

                        NO SIGNAL NO SIGNAL FROM LAST 2 WEEKS WE ARE VERY ANGRY AND UPSET WE WANT REMOVE YOUR TATA SKY DISC AND REFUND OUR INSTALLATION AMOUNT. OTHERWISE I WILL GO TO CONSUMER COURT SOON. MY ID [protected]

                        HD Channels & english channel ID 1063698854

                        HD channels & english channels are not coming and signals are also low for other channels

                        locked connection

                        my tata sky id no is - [protected]. i have done 230 recharge before two day. but now my tata sky connection is blocked. i requested to please unblock my tata sky connection

                        Connection not started even after payment made

                        My subscriber ID is [protected] & I have made my payment on 17/02/2015 but even after 24 hours my connection is yet to be resumed.

                        CHANGE MY REGISTER MOBLIE NO

                        RESPECTED SIR MY TATA SKY ID [protected] AND MY NAME MS. SADHANA PAWA MY OLD MOBILE NO IS [protected] BUT I HAVE LOST MY MOBILE PLS. CHANGE MY MOBILE NO. MY NEW NO. IS [protected]

                        lost my id

                        i have lost my tata sky id my digicomp no. is[protected] my digicomp card no. is[protected] my nds no.is [protected] pls mail it to my id: [protected]@gmail.com

                        activating plan without seeking consent or request

                        Sir, Kindly deactivate plans ACTIVE ENGLISH AND ACTIVE COOKING in A/C No.[protected] with immediate effect.thanks.Shailendra Kumar1A/12, Kanniah Street, Nanganallur, Chennai - 600061
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                          M
                          monikuttan
                          from Kavaratti, Lakshadweep
                          Mar 11, 2015
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                          Holding tata sky DTH connection ID No [protected]. The set box is not receiving signal since yesterday. Calls to help line No[protected] did not materialise yesterday.Called them today. It is a very lengthy process and I am unable understand what they are saying. Hence my complaints are:- 1 Rectify and restore the connection 2 For filing such complaint an easy way should be devised instead of going through all the number games.
                          Tata Sky customer support has been notified about the posted complaint.
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                            umesh_ujval
                            from Bangalore, Karnataka
                            Mar 11, 2015
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                            Address: Bangalore, Karnataka

                            Dear Sir, Good Morning, Since yesterday, we are unable watch & enjoy the TV, since No signal is appearing on the screen, Please do the needful, Reg, Geetha Umesh Phone [protected]
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                              Anish_Agrawal
                              from Mumbai, Maharashtra
                              Mar 11, 2015
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                              Address: Kolkata, West Bengal

                              Since 1700 hrs on March 11, 2015, I am unable to view the services. When tried to reach to the customer care[protected], the line gets disconnected saying there is a long queue. When tried with the online support, the executive said that "I have to wait and they can't provide me a fixed time line for the resolution". I have paid the subscription for an entire year and dissatisfied with the services and communication of Tata Sky. The issue is still unresolved from their end. My subscriber ID is [protected].
                              Tata Sky customer support has been notified about the posted complaint.
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                                doiphode68
                                from Mumbai, Maharashtra
                                Mar 11, 2015
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                                Address: Thane, Maharashtra

                                I AM USING TATA SKY SINCE MORE THEN 10 YEARS. BUT SINCE TODAY EVENING THERE IS NO SIGNALS ONLY SUB TV AND COLOUS ARE VISIBLE . I TRIED TO CALL CUSTOMER CARE BUT NO RESPONCE . I HAVE NOT ABLE TO TALK TO CUSTOMER CARE EXECUTIVE AS THEY ARE CONTINUOUSLY BUSY. CALLS COST ME 70 RS FOR TOTAL 10 TO15 TIMES CALL . TATA SKY CUSTOMER CARE IS HOPELESS AND THIRDCLASS
                                Tata Sky customer support has been notified about the posted complaint.
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                                  sagarnambiar
                                  from Bengaluru, Karnataka
                                  Mar 11, 2015
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                                  Address: Bangalore, Karnataka

                                  Hi- There is no signal to watch services. I raised 2 complaints earlier and it got closed without asking customers feedback. What kind of mentality you people have towards customer service? SR[protected] SR[protected] Tata SKY HD installation was done by Tata sku JOKERs 3-4 months back. If single cable was not a solution, who the hell allowed them to install it? Why they made 3 T-Joints in the cable? Now my HD channels cannot be viewed as picture is breaking. They came and checked and said signal strength is weak and asking for 3 different cables (2 for HD and 1 for normal). They only installed and now they are changing their stands. Need escalation matrix to make this as an issue.
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                                    shivuss123
                                    from Mumbai, Maharashtra
                                    Mar 11, 2015
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                                    Address: Bangalore, Karnataka

                                    since today evening i am not able to view most of the channels and your customer care has become one of the hopless down the lane...i am using tata sky for past ten years but never had any problem but today all that opinion has been changed and your customer care is seriosuly pathetic
                                    Tata Sky customer support has been notified about the posted complaint.
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                                      Anu Kohli
                                      from Gurgaon, Haryana
                                      Mar 11, 2015
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                                      Address: Mumbai City, Maharashtra

                                      My registered number is [protected]...im trying to reach the customer service but the number is busy from 3 pm till now which is 11:30 pm...i understand the server may be down...but atleast have the courtesy to ans the calls and inform ur customers. The most pathetic customer service ever...
                                      Tata Sky customer support has been notified about the posted complaint.
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                                        Mohideens
                                        from Hyderabad, Telangana
                                        Mar 11, 2015
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                                        Address: Chennai, Tamil Nadu

                                        I am not getting the signal since 3.00 p.m today. I am not able to reach the customer care, still all lines are busy. When i switch ON the DTH, it is showing NO SIGNAL. Please respond immediately. My ID is [protected]. Reg. Mobile No. is [protected]
                                        Tata Sky customer support has been notified about the posted complaint.
                                        CUSTOMER NAME R.SYED ZIAVUDEEN
                                        DTH ID NO;[protected]
                                        MOBILE NUMBER [protected]
                                        We have raised a complaint to tatasky for the no signal problem and we have called so many times for the customer service and they are telling we will resolve today whenever we called they are telling the same thing and they are not responding.whenever we called for that we are being charged and there is no response from their end.
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