| Address: Pune, Maharashtra |
Dear Sir, Please note that I am terribly disappointed with tata sky's service. Since yesterday (11 Mar 2015) evening, tata sky channels are not coming at all, as per my package. "system error" is the message appearing. Thinking it would be a problem with my tv set, I got my tv checked by a tv mechanic. no fault in tv at all. Some channels are causing the tv screen going black even. I Tried to contact the tata sky's customer care @ both their toll free number many times (more than 10 times, but of no use. None of my calls could find an executive, even after I remained online for about 10 minutes. The other number appears busy only. I even tried today in the morning, so many times, but didnt find my call got through. I didnt find an email id where I could lodge my complaint. I feel I am harrassed completely. Still now, I have not been able to make them know that I am facing this problem. This seems a faulty or fake customer care system. I am terribly annoyed with tata sky. I expect a much better customer care service from them. Please interfere and get my problem resolved asap.
Regards,
Shubhendu Ghosh
ghosh.[protected]@gmail.com
Tatasky ID: [protected]
Tata Sky customer support has been notified about the posted complaint.
[protected]
[protected]
from past 14 hrs i'm trying to contact on above numbers for every one hour. Till now i'm not able to connect to the customer care.
My Subscriber ID : [protected]
I don't know why u have blocked all of your customers suddenly to contact us in chat/phone.
Please let us know the issue why suddenly all of have same signal problem.