Tata Sky Complaints & Reviews

I am not getting signal from saturday. After making repeated calls to helpdesk they promised me that a service engineer will attend my call. But no one attend until now. Means even though they are 24/7 service providers, I didn't get service on saturday, sunday, monday and tuesday today. Now they are calling me and saying in case of deactivation of tatasky " they will not refund the amount 3000/- ".

So they are not providing the service and when I ask them to deactivate the service, they are saying I will not get refund amount. Is there any people are there to survive me from such a cruel corporate service.

Please take this issue as priority basis.

I needed service on or before 11:00 AM tomorrow otherwise allow me to deactivate the connection and get back my refund amount.

Thanks in advance for your help

I am not getting Tata sky DTH services (due to no signal in my TV) from 30 May 2014. I have made advance payment for service. I have already made payment for set top box. Customer care Tata Sky have said your current set top box is MPEG2 box, they request you to upgrade it to MPEG 4 set top box and. For upgradation the customer need to pay. I had bought the set top box from Tata Sky around 6 months ago. They are asking for arbitrary and unjustified charges ( minimum Rs 500). I will not pay any charge for Set top upgrdation box as it is company’s fault and not mine. I had requested Tata Sky customer care to provide details of Grievance Redressal cell. But. they are not providing any details. Sanjeev Kumar Subscription ID[protected] Mobile no [protected]

I have raised a complaint 4 days ago that I could not view HD channels from last 4 days every time I called up tata sky customer care number they always given me wrong commitments as of now its 4 days I have not got com paint rectified its very ridiculous service I am switching to air el for better future.

I have total 4 connection which is connected with 1 Dish installed in the terrace. Past 7 days I am unable to watch any of the channels due to "Bad Signal" message on TV screen. I have contacted Tata Sky customer care on 30th May 2014 through toll free number ([protected]) and register the compliant for the same to resolve my issue. But, so far my compliant is not yet resolved. I have tried several times to the same customer care to get the support. I always get the message from executives "You will get a call within 1hr time and this will get resolved". The same message been hearing from them past 3 days. But everyday amount is deducting from my account balance without watching any channels. Request you to kindly take an action on this and resolve this at the earliest. I believe this is not the way to treat customers. Please take necessary action on the same.

After repeated mails to nodalofficer, help and I haven't received any service yet. Still I am not finding signal and no service engineer visited.

My request I16C36 not getting signal

1-[protected] for deactivating connection

No body attended until now.

This kind of arrogance from a corporate DTH like TATA is not acceptable. I am customer of TATASKY for last 8 years (2007 to 2014). Paying 6000/- per year, but you really deserve that ?

This much of poor service .


1. Nobody attended on sunday for my call on saturday even you are providing 24/7 service.

2. For deactivation service no body called me until now.

3. Today I came to know that they closed my saturday call with service engineer confirmation, is there any no need of call to customer and ask him whether issue fixed at his end or not ? service engineer response is more important than the customer who complain-ted ?

4. No body is not feeling responsible or guilty for providing this much of poor service from saturday and still even customer suffering with no signal, you people are not caring anything and no individual person taking responsibility and fallowing this issue.

5. Help desk people are keep saying " immediately you will get service " and disconnecting the call, and same waiting for days together.

6. You are not providing me the chance to disconnect your tatasky connection and choose another DTH like AIRTEL or VIDEOCON, because of your customer I have to suffer with such type of poor service.

7. You are not capable of providing good service like other DTH and also not able to left us for our wish.

8. On today call one help desk lady told me to mail [protected]@tatasky123, but it is not valid mail id. think about your customers, you can not survive years together by dumping in this way.

respected sir,
we got tata sky DTH connection at home we bought from madurai rajamani electronicsour ID ia [protected]

we are having the connection more than two years six months back we have experienced that our set top box doesnt work good the line power from the dish to the set top box goes off very often so we are not able to watch any tv programs continously when we do the complaint six month back a person came...

Dear Sir/Madam

My Name is Abdul gani sofi.and My Tata Sky ID No.[protected]

I want to change my registered mobile number to the following number [protected]

In future my process in your company should be with this mobile number only.

So please you update my new mobile no.in your system.

Thanks,

Regard !!
Abdul Gani Sofi

[protected]

Hi, My subscription I'd is [protected] Email I'd - Sangeeta.[protected]@gmail.com Request you to kindly change my registered mobile number in your records since I m no longer using my old number. Old registered number - [protected] New number - [protected] Thanks, Sangeeta

Subs Id- [protected]
Name: Gurjeet Singh
Mobile: [protected]

SIr/Madam,

I am using tata sky connection since 4-5 years & now the service i am getting is pathetic and worst i ever faced. On 9th April 2014 I got call from one of your executive regarding Active fun learning or some add on active pack and i clearly many times told that your bloody executive not to activate that service but even after i denied he activated without my permission and i have been charged Rs.1 per day since 9th april 2014. when i called to lodge complaint, I was told this is locking period and will not be deactivated, but why the [censored] i would pay when i did not said so. Your [censored]ing company is looting customers. I lodged the complaint on 26th May and was told that i will get a call back within 24 hrs with result but now its been 5 days neither the service got deactivated not i got any call. i called so many times to know status of my complaint but no one helped me out.

I am going to complaint against your company now else revert me with proper result.
This is the service your [censored]ing bloody tata sky is giving to customers. bloody service.

I have complained multiple times to de-activate the Vedic maths from my id. I have not requested for the services, and I'm being charged without my approval. It's been a month since I'm asking to deactivate it; now I'm forced to lodge a compliant for wrongly billing my account time & again and creating major stress to me.they are charging every day since I have balance in my account.

Dear sir /madam this is my registered mobile no -[protected]. my dth is not working from yesterday & we are trying to complaint on toll free no but network is so busy that we can not complaint to any of your executives . so please do the need full as soon as possible . with regards Amanpreet Singh My id -[protected]

Hello! I have a tata sky connection since 2008. Somehow it started giving some problems, so i took it to my dealer in my town i.e. Tonk (Raj.) He took my tata sky setup box and gave me some different box registered on some others name. The one registered on my name he never gave me back. I gave him money for recharge of 12months but he continued to recharge my setup box by per month basis. Also the one which is issued on my subscriber id is with him or he gave it to somebody else, I was unable to get a recharge from internet. Also when the box attached with my id and mobile no. is not recharged on time then company continously poke me for recharge although i do not possess that box now. I called their customer care for help and asked them to deactivate me from my past subscriber id but they also told me that they cant do anything about it. I was so frustated and unsatisfied with their service that atlast i have to get this service stopped immediately and have to avoid using tata sky.

Tata Sky office at Mody Street, Fort, called us at 11 a.m. today and informed that the Service Engineer would be visiting soon. Your Service Engineer, Mr. Vilas Tigote finally visited us at 2 p.m. He found the signals not available. He attended to the Dish Antenna on the terrace and without informing us replaced a part. We told him that without informing us why did he change the part; he had no answer to this. On further inquiry we found that he had visited our building on Sunday, 25th May 2014 to attend to Mr. Yusuf Kapasi’s Dish Antenna, our 4th floor neighbour, which was not working. From this we found that he had fidgeted with our Antenna. Our TV was working till this Sunday, 25th May 2014. Is this the policy of Tatasky Service Engineers that if they go to attend to customer complaints they have to fidget with others Dish Antenna, so as to get more business ? Please take this as my Official Complaint. I strongly protest to today’s service and refuse to pay the amount. From : Shahzad F. Parvaresh Tata Sky No. [protected] Mobile: [protected]

Hi Sir, I Got a Call from Tata Sky Associates on Thursday 22nd May 2014 at around 1:20 Pm. They asked Me whether tatasky Services are working fine or not i responded with a yes. They they Started Explaining Vedic Mathematics channel offer and told me it would be offered free of cost for first 2 months and then they will charge 7 rs per day. I almost twice asked that no amount will be charged/added to current monthly subscription fees they responded with yes. Then i Agreed so they activated the Active Vedic Mathematics Channel in just a minute. Then I got an SMS on my Phone that my monthly subscription fees has been changed to 442 previously it was 290 and Active Vedic Mathematics Channel Activated for 3 Months. In Just 15 Minutes i called up the customer care and asked them to immediately deactivate the channel they told they cant do it right now they can lodge a complaint and then it will be resolved . Then I called 2 days after ie today 24th May 2014 at around 1:30 Pm to check status of complaint . They flatly told that they cant deactivate now it will be done after 3 months period as they have done by my consent. I feel highly cheated and frauded. Please help me resolving it so that no extra money charged to me for wrongly commited offer. My Complaint Number : 1-[protected] Contact No : [protected] Mail id : rohit.[protected]@gmail.com BR// Rohit Madaan

tatasky is harassing customers. not taking customer feedback. they are not giving neosports .we cannot change our dth setup box as we have invested heavy amount and unlike mobile operators where there is moble number potability, we cannot change our dth operator

I'm relocated to padamughal, ernakulam, kerala from chennai. My tata sky dish and set-box were removed and available in new address. But I'm unable to get it installed on my new address ( PINCODE 682037). Worse part is for past 10 days every day installation schedule SMS will be sent, but no installer will arrive on your site. And after 10 days, request (WO# DAETMPC) was closed automatically even with out doing any installation. I contacted tata sky help desk with my concerns, they were kind enough to forget every thing and raised a new request. And now another 10 day ordeal has started. :( I have no idea when the installation would ever happen at my site. My subscriber id [protected] regards, Ananda S

i called up twice and thrice time to tatasky call center for package change but they made excuses and made me fool. i spoke with their executive but they denied to change. please help me what can i do for prevent them to charge wrong amount.

I have never Active Packs Fun Learn in my package and I have compliant to customer care two time but Customer care also blaming me showing me activation time call time and date and I have requested them to deactivate this package but telling me this Active Packs Fun Learn pack cannot drop till 6 month.

Its my request to the CEO of tatasky, the connection of mine was terminated on 17/5/2014 in evening, then after i called the customer support service dialler number to resolve this problem but they replied that "the problem will be solved within an hour and i would have a call from the reginal manager who would guide me further". Also no one replied to me after an hour neither the service was resumed, still i am suffering for last 48 hrs COMPLAIN no DC0GDQP SERVICE provider no:-[protected]

FEW DAYS BACK I GOT A CALL FROM TATASKY & OFFERED ACTIVE MUSIC SERVICE PACK AND SAID IT IS OPTIONAL IF YOU WILL NOT BE SATISFIED WITH IT.YOU CAN DEACTIVATE THE PACK AFTER A MONTH. BUT NOW WHEN I CALLED THEM THEY ARE SAYING THAT PACK IS LOCKED FOR 160 DAYS AND CAN NOT BE DEACTIVATED/DROPPED UNTILL 6 MONTHS ARE COMPLETED. THIS IS TOTALLY UNFAIR & FORCEFULLNESS OF THIS COMPANY THAT THEY WILL NOT DEACTIVATE THE PACK UNTILL 6 MONTHS.PLEASE TAKE NECESSARY ACTION. ACCOUNT NO [protected]. TATASKY COMPLAINT NUMBER -- 1-[protected] Regards Divyesh [protected]