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Tata Sky Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 12295
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Tata Sky reviews & complaints page 59

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J
J'y Saha
Jun 1, 2020
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Address: 1385 Tagore Park

I am facing a problem with tata sky since 25 days... But they are unable to fix my problem till date... Now i have made a fresh complain on 29.05.2020... After that i have talked to their representative several time... They told me due to restrictions of covid they are taking time... But today i. E 01.06.2020 when i called them to know status of my complain their representative told me as per their record my problem has been resolved when non of their technician called me or visit my place... More over i am not at my place since saturday... Please resolve the issue
Aug 7, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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    Subho100
    Jun 1, 2020
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    Address: 29 Garia main Road Anandapalli Kolkata 700084

    Post may 20 we are not able to see tata sky service and inspite of multiple complains to customer care no one is attending. Every day they are saying the technician is coming shortly but no effect. They are giving lame excuse of covid situation
    Tata Sky customer support has been notified about the posted complaint.
    My cell no is [protected] and tata sky customer id is [protected]
    Subho100's [Complaint's author] reply, Jun 1, 2020
    Sorry my customer id is 1256295112 typo error
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      Swarup Kumar Samanta
      May 31, 2020
      Resolved
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      Resolved

      Due to the recent case of aamphan the cyclone our tatasky set top box is not receiving the signal.
      We have registered a complaint on thrusday 11am (Aaprox). But no step has been taken till now.
      After waiting for such a long time we had called local technician yesterday.
      We are faded up.
      Not liking the way they are treating the customer.
      Aug 7, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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        H
        haribhau3
        May 31, 2020
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        Address: 413801 daund

        Please give me refral bonus i'm not receive any refral bonus register mobile no [protected] i'm install a new hd connection please call me.
        Aug 7, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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          H
          Harinder Kumar Thakur
          May 30, 2020
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          Address: Regs mob no.9958718843

          Tata sky gave another connection from my dish which started giving trouble. I complained them about this. They replied that another connection wil be dismantled. They took away my lnb and connected my wire to somebody else's dish. I complained them again. Now they have installed another on my dish and have raised bill for the lnb
          Aug 7, 2021
          Complaint marked as Resolved 
          Tata Sky customer support has been notified about the posted complaint.
          Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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            J
            Jayanarayan mahapatra
            May 30, 2020
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            Address: NEAR BARAHI TEMPLE BALISAHI PURI ODISHA 752001

            Dear sir,
            Please change the name and address of my tatasky bearing i'd number [protected] which was registered under wrong name and address. Please correct the address and name hope u will resolve my problem fornthe name chnage and adress change. Thnk u.. Below is mentioned the details: old name ratna mahal
            New name : bikunth bhuban
            Old adress barahi lane
            New andress: near barahi temple balisahi 752001
            Aug 7, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            sir wrongly typed BIKUNTH BHUBAN
            ITS BAIKUNTH BHUBAN
            Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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              M
              Mukuleswar Chattopadhyay
              May 29, 2020
              Resolved
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              Address: C D GHAT RD MITRAPARA WARD 5 PANIHATI PIN 700114

              Please restore my tv watching. Close tamil speaking. I am bengali. Use always bengali language. Tamil announcement is useless to me. I pay money. Watch nothing. Is it not cheating? Tried many times to contact you over phone number [protected]. Every time i am informed it is busy and contact after some time.. Is it remain perpetually busy? If so, please cease my connection perpetually.
              My phone [protected].
              Aug 13, 2021
              Complaint marked as Resolved 
              Tata Sky customer support has been notified about the posted complaint.
              Verified Support
              Jun 01, 2020
              Tata Sky Customer Care's response
              Hi, we understand your concern. We have your request registered. Please hang on as we will get in touch with you very soon.
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                I
                insevoke
                May 29, 2020
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                Address: Home 327A New Ward Pawar Lane, Near Anjuman Chawk

                Hi, my setup box is showing me the blank screen with this message "the setup box needs to be paired, contact customer service" please help me
                Aug 7, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                  H
                  haribhau3
                  May 29, 2020
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                  Address: 413801

                  [protected] please change my sir name and add kale
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Tata Sky customer support has been notified about the posted complaint.
                  Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                    T
                    Tatasky_user
                    May 29, 2020
                    Resolved
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                    Resolved

                    Hello,
                    I am getting the following error,
                    "this setup box needs to be paired" even though the tv has been previously installed
                    +1 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    May 29, 2020
                    Updated by Tatasky_user
                    Please reply as sonn as possible
                    Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                      R
                      Rajesh Mallavoolu
                      May 29, 2020
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                      Address: Tatasky Recharge - Pune
                      Website: www.tatasky.com

                      I have recharged my account[protected] on 13/03/2020. After this the account was not updated and on checking with the bank it was found that the amount was credited to Tatasky on 16/03/2020. I have brought it to the notice of Tatasky Helpline and accordingly sent a mail on 14/04/2020.
                      After about 2-3 mails with wrong details (from Sajad) which I advised for correction then the bank statement and other details were sought which was duly sent on 23/04/2020.

                      Again on 03/05/2020 I again sent the details received from the bank regarding the amount transferred to the Tatasky account. Bang came the reply on 10/05/2020 asking me to wait for 10 days and then contact. Also I received a call from them asking for details such as which device / which connection / which mode etc etc. I told them these details were not necessary and I just wanted a confirmation that amount is not received from tatasky and I wanted a written email.

                      Payment of 13/03/2020 they are asking me to wait for 10 days even after almost 2 months passes away. The person (Salman) who is replying is either not read my mail or this is some auto response.

                      I am really sick of the lockdown and the response of Tatasky during lockdown. Please guide as to what must have happened to the amount of Rs.1000/- debited from my bank.
                      Tata Sky customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2020
                      Tata Sky Customer Care's response
                      Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
                      Verified Support
                      Jun 30, 2020
                      Tata Sky Customer Care's response
                      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
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                        N
                        Naagal
                        May 27, 2020
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                        Address: Block no 01, kachanar castle, south civil lines. Jabalpjr

                        Hello. I am only able to see a blank screen on my tv as my tata sky hd set up box isn’t paired. Kindly resolve the issue to the earliest.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Tata Sky customer support has been notified about the posted complaint.
                        Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                          P
                          Pramothes Talukdar
                          May 27, 2020
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                          I have been using tata sky connection since 2017... Somewhere in 2018 i relocated and relocation installation of tata sky was done by tata sky people only... Now here is some issues with the connection and that needs a technician visit to check the alignment of the dish or  wearing... For which i need to pay for technician visit and cost of the hardware...

                          As installation was waranted for a year...

                          So i do not understand when installation was done by tatasky then why should i pay for technician visit... As i have already paid for installation...

                          So sir this is not the way of doing business you still need to learn how to do business... I will think that i have paid money to begger tata's... Who does not have courage to take responsibilities of their own product...
                          Tata Sky customer support has been notified about the posted complaint.
                          Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                            P
                            poornagomathi
                            May 27, 2020
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                            Resolved

                            I didn't recharged my tata sky for a month, then i recharged it today but it's not working.
                            There is the message on the tv display shows that "this is the wrong card for the set top box (Pairing error). I tried wiping the card with cloth then also not working
                            Nds no.:[protected]
                            Digicard id is :[protected]
                            My subscriber id : [protected]
                            Please resolve the issue, thanking you
                            Waiting for your positive response in return very soon.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Tata Sky customer support has been notified about the posted complaint.
                            Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                              J
                              Jay Gori
                              May 25, 2020
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                              Resolved

                              Today afternoon i did payment to activate my dth, rs 302 got debited
                              From my account but dth didn't got activated. The support from tata sky customer care service was not proving proper assistance. Didn't expected. It is request please refund the amount as soon as possible.
                              May 25, 2020
                              Complaint marked as Resolved 
                              Today afternoon I did payment to activate my DTH, RS 302 got debited from my account but DTH didn't got activated. The support from TATA SKY CUSTOMER CARE SERVICE was not proving proper assistance. Didn't expected . It is request please refund the amount as soon as possible.
                              Tata Sky customer support has been notified about the posted complaint.
                              Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                                pradi39
                                from Delhi, Delhi
                                May 25, 2020
                                Resolved
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                                Resolved

                                Address: 28/5, New Ballygunge road

                                Sir
                                With reference id [protected], i lodged complain on 21st may 2020 against repairing of tata sky services as my set top box was not working properly. But till date i yet to receive any service engineer call from tata sky service center. In the mean time i lodged complain again and again to customer care center of tata sky. They assured me to send service engineer as earliest as possible. But they failed to contact any service center at kolkata. The relactant attitude of service center really hampered the reputation of tata sky. Plz take proper action to solve my issue as soon as possible.
                                Otherwise I would like to quit from tata sky services.
                                Regards
                                Dr Pradip kr Mukherjee
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Tata Sky customer support has been notified about the posted complaint.
                                May 25, 2020
                                Updated by pradi39
                                Most horrible company against serving to customer. They have no infrastructure to attend the customer service. Most of the their customer care center provide the wrong information. Just non-sence...
                                Verified Support
                                May 26, 2020
                                Tata Sky Customer Care's response
                                We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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                                  HiteshR
                                  May 25, 2020
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                                  I live at Sylvania Magarpatta City, Pune On 1st May 2020, i purchased 6 month broadband plan from tata sky broadband. As an offer, they had promised static ip. For that i called to the customer care on 18th May 2020. They informed that they will provide ip v6 within 48 hrs. But even after more than 5 days they have not given me the static ip. They have a SLA to provide static IP within 48 hrs. I have made several followup via call to customer care, email to customer care but in vain. Ticket ref No R-870633, C-870619, R-870181, R-862350, R-860954. they close the ticket and open a new one for clean SLA compliance.
                                  Tata Sky customer support has been notified about the posted complaint.
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                                    haribhau3
                                    May 25, 2020
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                                    Resolved

                                    Address: daund 413801

                                    Please give me new connection tata sky [protected]
                                    May 12, 2021
                                    Complaint marked as Resolved 
                                    Ok
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                                      May 25, 2020
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                                      Address: Malad East

                                      My customer id-[protected] i had asked refund of rs. 2420 balance lying in my a/c through customer care number on[protected] but tiil date i have not yet received any amount nor any phone call from tata sky

                                      Pl revert asap

                                      Harish mehta
                                      [protected]
                                      Email :[protected]@gmail.com
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Tata Sky customer support has been notified about the posted complaint.
                                      Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                                        SharmaRK
                                        from Delhi, Delhi
                                        May 25, 2020
                                        Resolved
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                                        Resolved

                                        Address: B-316, Jalvayu Towers

                                        Despite several reminders through your toll free and online chat, no action has been still taking against the connection number - [protected]. The amount deducted need to adjust/refund immediately else i shall be bound to discontinue your services.

                                        Thanks
                                        Rk sharma
                                        [protected]
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Tata Sky customer support has been notified about the posted complaint.
                                        Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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