Tata Sky Complaints & Reviews

This is with regards to the connection of tata sky dth which we are surrendering because we are moving out and we dont require anymore.

Subscriber id: [protected]

We want to surrender the set up box and want the refund of 1799/- which we paid for the connection.

Your operator told us at the time of connection that we will get a refund when we are cancelling the service.

Your call center executives are not able to confirm the refund. Please refund our money and take back your set top box!

We bought tatasky for my company. The name was wrongly registered.
I requesting to correct the name.

3 days back i purchased an app for rupees 30 from google play store. The original price of the app was 70 rupees after applying the 40 rupees google discount i got the app for 30 rupees. I brought the app, money was deducted and yet i didn't get to 3 install the app.

This is the wrong card for this set top box. Pairing error. It is d properly not having any balance problem in tatasky just pairing error since three days.

I'm paying total monthly bill for my tatasky connection, but not able to take all the benefits for the same. Some hd channels shows zero signal strength every 1 or 2 days and also when i call customer care they are charging 150 rupees for every call withoutany resolution, this happened 4 to 5 times with me, very pathetic service from tatasky even when i'm paying full amount for services.
Also i'm tatasky customer from many years. Now want to change service to other providers.
Very disappointed with their service.
My customer id [protected].

My set up box number is[protected]. Whenever i switch on tv it shows "no signal",. I tried complaining earlier also. I contacted the customer executive but after some time it got disconnected. Since yesterday i am trying their no but unable to reach. I complained on whatsapp also but am getting the reply which the have fedin

My digicom no is[protected]. Whenever i switch on tv it shows no signal. I contacted the customer care executive but it got disconnected after some time. I tried complaining on whatsapp but i am getting standard reply.
Please check

The company's service went out on 27 may 2020, and they were supposed to attend to it on 28 may. Since then, they have constantly lied about providing technical assistance, no technician has visited, and they don't answer calls or respond in any way.

Please stay as far away from their service as possible, and use any alternative service provider.

I have invoice no115642 it's my order no

Dear sir,
I have reported the issue of no signal in my set top box on 28th may 2020 and today is 10th june 2020, still no one has come to attend the work order generated. On calling daily the customer representative says we are sorry for the trouble and will escalate the issue to senior and your problem will be resolved very soon. But in vain no one reverted back.
Registered mobile no. [protected]

I recharged my tatasky id [protected] at rs 160 dated on 7/6/2020.at at 9:45 am and recharged the same id dated on 9/6/2020. at 4:36 pm at rs 160.but still I didn't get any confirmation message and refund so please update my id.

I switched on my tv after 2 months and it’s showing “this is the wrong card for this set top box (Pairing error)”. I have sufficient balance in my tata sky account.

Subscriber id: [protected]
Digicard id:[protected]

Kindly resolve this issue.

I hv done a payment of 338 plan for my vodafone number but haven't received the recharge and amount was deducted from my phonepay wallet. Kindly do needful asap. I ant a refund.
We would like to inform you that, as confirmed by the merchant billdeskutil your transaction under order ipt[protected] was successful from our end. We would request you to kindly contact the merchant billdeskutil customer care team for the order confirmation.

In case, billdeskutil denies the transaction/payment, kindly share the consent mail with us from the merchant end against the failure transaction.

I am getting error while start my tatasky after 2 months. I tried to restart setup box but it is not working. Also, tried to remove digicard and insert again, but not working.
"this is wrong card for this set of box"

There was amphan cyclone in kolkata on 20/5/2020 following which the tata sky service got disrupted.. It took one week time when they cam to our society to correct it. But even after that the network was not resumed in my house. Following that i contacted on their service provider on 28/5/2020 and he concluded that the problem is in tata sky box. He asked me to call at customer care and register complaints for the same. I promptly did so. After that there has been religiously a call daily that they will be coming soon and delay is due to covid. But till now almost ten days after they committed they have not come. Even the service provider in this area refuses to pick up the phone..

I will attach below the repeated messages they send as apology but have not managed to send a service provider to a well connected area like mine.
Also attaching the apology calls i received but when tried to contact they are not contactable

I have already pain for 1 year subscription for tata sky and for last 15 days we are unable to see tv. I have already raised complaint with tata sky but they are not sending any technician. Their customer support are also unable to resolve.
Registered phone number : [protected]

Call me immediately for assistance.
Mobile number: [protected]

The set top box needs to be paired

My tata sky is not working. Already i have done complain on your toll free number. Field appointment request for tatasky wo#1-24efzegb on dated 04/06/2020 at 08:24 am. Has been taken from 12:00 pm to 03:00pm but no body attending. So please please send technician urgently.

Tata sky id [protected]

Good afternoon Sir,

With due respect I want to state that I have done a transaction via Paytm for my Tata Sky dish of Rs.393 of Subs Id- [protected]. I did my transaction on 17th may and transaction went succesfull but the amount does'nt reached my tata sky dish. I have talked to customer care of paytm and of tata Sky both of them again and again either putting the blame on each other or saying to contact after 3-5 days again and again and now they are now neither receiving my call nor replying to my text. My paytm transaction Ref Id is[protected].
I have done the transaction by Scanning the code on tata sky app and on that my transaction reference no.- SHD[protected].
And my tata Sky account is linked to contact no. [protected]
I request you to please resolve my issue and refund my money because amount of 393 is a very big amount for me.
Thanking You
Richa Singh
gmail Id- richa6596.[protected]@gmail.com
Uttar Pradesh
India