Tata Sky Complaints & Reviews

Aug 14, 2019

Updated by Pidhi Tata sky person contacted me on phone on 2.8.19 to inform that they will not take any action in the matter as the Government has done it. They are not responding to my emails but are confirming on phone only for the inaction in this case. They are supposed to prove that Government had asked them to cut the channels and reduce the validity of the period after 5-6 months during the annual package plan contract. I think the new Government policy starts for the new customers only. I had deposited some amount in SBI for 10 years at the interest rate of 9.75%. It is still in force and now the interest rates are reduced but I am getting the same rate.

Aug 21, 2019

Updated by Pidhi There is no reply from them as yet after i had informed that they contacted me on phone to tell me that they will not take any action in the matter. Please direct them for a written reply at the earliest.

Aug 30, 2019

Updated by Pidhi I have not been able to hear any thing from Tata sky even after 30 days of lodging the complaint with you. Please direct them to send a written reply at the earliest and oblige

Aug 07, 2019

Updated by abhar1950 you are lying.. i had complained to Zonal officer with all details and till date, not solved. I have audio recording of your executive admitting over charge and nothing has been done till date

Jul 31, 2019

Updated by AtulMehta Hi, My subscribeID [protected]

Jul 31, 2019

Updated by nithin159 Kindly don't mention about the experience that you aim for, I had experienced it for last 7 days and even experiencing now . I can share my sufferings from your associates . Here is it:

I had called the tata sky customer care officers for more than 15 times, talked to your different seniors, may be for hours, mentioned all my details, still asking for the same thing "Registered Phone Number".
Many of the customer care people said backend team will contact you and they even lied many times that my screenshot of successful transaction is not received. I challenge you that i have screenshots of the mail sends, auto response of the subscribed ID and recordings of how your customer care people behaves.

The issue is that my registration was not successful and hence you cannot find any records if you search with my phone number which is a technical failure from tata sky payment page. Because the details i entered was not posted to the tata sky website correctly, and still the payment was only debited correctly and no work order
was generated. Even after 30 mails they have been sending automated mail which asks for registered phone number and subscriber ID . i understood that there is no escalation matrix for tata sky(i told 100 times to your customer care officers that this subscriber ID and work order is not generated from your end) which is error/bug with tata sky online payment . How could i share the number/id which i didn't received.


I send them mail which included the screenshot of successful transaction, how ever your associates in customer care people kept saying we cannot find any records in this phone number. The bank transaction was successful, which is the clear indication that the money is credited to tata sky account.

My question is
"Why cant tata sky check with the backend team and check the amount against the transaction id shared" ..What makes you technically impossible to check my payment is credited to your account or not "
The transaction details clearly states that the money is credited to your tata sky bank account. Please understand that this is the 8th day after my payment.

Jul 31, 2019

Updated by nithin159 My number is : [protected]; [protected]