Tata Sky Complaints & Reviews

Address: Pune, Maharashtra, 411014

Last week set top box not working hence, it had been changed by your technician and amount deducted from account as well. But still we are facing same problem. We have again register the compliant, when we are contacting local franchise the yare giving us hopeless answers. Its third class service provided by tata sky, hopeless people and hope less company.

Aug 10, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

Tata Sky Customer Care's response Hi, we do not want you to feel this way. We see that the technician visit has been scheduled for today between 06:40 PM- 07:10 PM. Rest assured, you'll soon hear from us.

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D

dibyabibha

from Kolkata, West Bengal

Jul 3, 2019

Light in the Set top box is not glowing and it has also stopped receiving signal. It has gone dead after a small sound.

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we can understand your unpleasant experience. Please share us your RMN/ Subs ID for further assistance.

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Address: Santa Cruz Mumbai, Mumbai City, Maharashtra, 400072

Customer id: [protected]
Date of installation: 1st july, 2019
Date of complaint: 2nd july, 2019

Tata sky has stopped working within 12 hours of installation.

The connection is interrupted. The reason given is excessive rains when it has not been raining for the past 5 hours.

Call to customer service cell is met with absolutely unhelpful staff. They know nothing and are just not empathetic.

Dr. Shubha raina

Aug 21, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2019

Tata Sky Customer Care's response Hi, we can understand your unpleasant experience. Please share us your RMN/ Subs ID for further assistance.

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In spite of repeated requests since 27th of June, 2019 nobody has yet contacted me for relocation of my DTH connection.

The customer care call centre of Tatasky is the worst service as well as the tatasky as a whole is a worst service provider in my assessment.

Unfair Trade practice...
Ridiculous
A.k.Rath
My id- [protected]

Aug 18, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Tata Sky Customer Care's response Hi, we were unable to get in touch with you. Share an alternate number so that we can get in touch with you at the earliest.

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Address: Mumbai City, Maharashtra, 400012

Till 2018 ideas paying 24000 for my 3 tata sky connections. After change of trai regulation i'm paying 30000 for the same pack.. How has the new trai regulation helped in being pocket friendly?? Its just a lot business.. After recharging for 13 months in may @2525 per month suddenly tata sky changes my pack to 3366 pm. They say we are complying with new trai rules. Tata sky hasn't informed me. Or taken my. Permission before changing my pack.
The new trai regulation has been totally disastrous with zero benefit to the customer.

Tata Sky customer support has been notified about the posted complaint.

Jul 01, 2019

Updated by payalshah2608 Till 2018 i was paying 24000 for my 3 tata sky connections. After change of trai regulation I'm paying 30000 for the same pack..how has the new trai regulation helped in being pocket friendly?? Its just a loot business..after recharging for 13 months in May @2525 per month suddenly tata sky changes my pack to 3366 PM. They say we are complying with new trai rules. Tata sky hasn't informed me.or taken my.permission before changing my pack.
the new TRAI regulation has been totally disastrous with zero benefit to the customer.

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B

Bala@Tata

from Idappadi, Tamil Nadu

Jul 2, 2019

I am facing the issue of "this is the wrong card for this setup box (Pairing Error)". My Subscriber ID is- [protected].

Please do the need full as soon as possible.

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.

J

Jaysukh Kagathara

from Mumbai, Maharashtra

Jul 2, 2019

Our Residence
SAMANVAY RESIDENCY BLOCK-D Opp : Safal Parisar -II,
South Bopal, Ahmedabad 380058.

Block-D disc has a permanent problem.
It is interrupted frequently in spite of clear sky.
Look Urgent to enable to see world Cup matches.
Jaysukhlal B.Kagathara
D-701, Samanvay Residency.
Customer id :[protected]
Reg. Mobile: [protected]

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Tata Sky Customer Care's response, Jul 4, 2019

Verified Support

We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

D

Dharma Niranjan Mishra

from Mumbai, Maharashtra

Jul 3, 2019

Upruted tata sky antena during fanny cyclone i am deprived off to see TV for last 45 days

Reply

Tata Sky Customer Care's response, Jul 4, 2019

Verified Support

Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.

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Address: Hyderabad, Andhra Pradesh, 500072

Hi,
This is Ravi Kumar from hyderabad. We got a HR representative to our home. They explained about the tata sky. We paid the money through paytm to the Unisyn enterprises, but no connection got. The HR repretative not provided the service even multiple calls.

Is the tata sky is a genuine company? Is Unisyn is honest?

When I called to tata sky customer care they told that Unisyn is a genuine only, but I need to followup for the connection details with unisyn... But tata sky allowed to print their details on connection form.

Thanks,
Ravi

Aug 14, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Tata Sky Customer Care's response Hi, we understand your concern. Kindly share us your registered mobile number given at the time of registration so that we can assist you further.

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A

Azim danish

from Mumbai, Maharashtra

Jul 2, 2019

Dear tata sky I a tata sky subscriber with consumer id([protected]) not getting my package channels supply properly. Please look to the issue as soon as possible. Thank you

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we are here to assist you. We would like to reach out to you and understand more about your concern. Please write to us at [email protected] along with the registered mobile number or Subscriber ID, we shall assist you at the earliest.

A

AD Ajay

from Mumbai, Maharashtra

Jul 3, 2019

When I installed tata sky.. I submitted my document and all.. But my name was change by other person.. Help me from change my name and addreas

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, that's not how it should have been. Kindly share us your RMN/Subscriber ID to assist you further.

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Address: 201301

Set top box isn't receiving signal without customer fault and customers are being charged for technicians visit. Its highly unacceptable. This may be legally correct but can't be justified in the satellite & cable tv service industry. Customer has no control over the issue & the charges are also directly gett deducted from his account balance. On top of that they are telling you are preferred customer, ridiculous.

Tata sky id [protected]
Vikas singh
Rmn [protected]

Aug 7, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, we understand your concern. As per our company policy, these services are chargeable. Let us know if you need further assistance.

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S

SHaik Rafiq bhasha

from Hyderabad, Telangana

Jul 2, 2019

It's almost more than 10 days. Atleast now also we don't get any connection. For how many days we need to wait don't understood i[censored] don't take any action we r going to file a complaint on company.
Connection is booked by the name of
SHaik Rafiq bhasha
Mobile number [protected]
Place Mamatha nagar, Kurnool
We paid a amount of 2230rs

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we do not want you to feel this way. Please share us the mobile number that you have given at the time of registration, we will help you further.

K

Kashmira Vaishnav

from Vadodara, Gujarat

Jul 2, 2019

I cannot view Tata Sky services from 2 days. Please help me.

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we understand what this has been like for you. Please share your RMN/Subscriber ID, we will help you further.

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I have problem in getting marathi chenals in my tatasky pak.. Want see marathi programs so please help me to get marathi chenals like zee marath, zee talkies, zee 24 tas, colourse marathi, star pravah, abp maza, zee yuva, sam marathi, jay maharashtra, mai boli, tv 9 marathi, sangeet marathi etc.. Please add all these chenals in my pak as erly as possible..

Tata Sky customer support has been notified about the posted complaint.

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L

Likhma ram

from Mumbai, Maharashtra

Jul 2, 2019

Dear sir
I'm a simple student from very poor family.
Mera 2244 amount ka transaction aapke yaha ho Gaya hai.
Please give me back My money.
Transaction I'd - ICI2b971e0ec4eb4d6d81f4411fed391d18
Name- likhma ram
Mobile- [protected]

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P

Painter Chikara

from Mumbai, Maharashtra

Jul 2, 2019

Choro ki dukan hai Tata sky

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, we do not want you to feel this way. Kindly share your concern in detail to assist you further.

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Address: j305 m2k county, 123106

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Satellite, cable dth tvtata sky pairing error on my tata sky dth
[resolved] tata sky — pairing error on my tata sky dth

48 reviews
India
Lobzangg dawa on feb 22, 2018
Submit a complaint
I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.

Aug 3, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.

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Y

Yesh Kumar Oberoi

from Mumbai, Maharashtra

Jul 2, 2019

Yesh Kumar oberoi

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Address: 19,sathiyamoorthy street, erode, Apartment number -19, Erode, Tamil Nadu, 638001

We have 2 televisions at home... When we on both the tv's the tata sky channels do not open up in both the tv's... Even after subscribing channels in both the tv's... Only one of the tv works... If one is closed the other works... Both the tv channels do not work together... Now none of the tv channels are working in either of the tv's... Tata sky has become a great problem in terms of selecting channels and connection... Were asking to solve the issue from very long time.

Aug 6, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

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G

Gangaram Marri

from Mumbai, Maharashtra

Jul 2, 2019

Previous I was getting all channels for Rs 1015.
Now selected channels, asking to pay Rs. 1056.

Reply

Tata Sky Customer Care's response, Jul 3, 2019

Verified Support

Hi, these changes are being made in order to comply with the "Telecommunication (Broadcasting and Cable) services Tariff Order" issued by the Telecom Regulatory Authority of India (TRAI). The said order is applicable on all broadcasters (such as Star, Sony, Zee, etc) and distributors of content such as DTH operators, Cable operators and Internet Protocol TV (IPTV).

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I'm out of my home so i wish to watch tv through watch. Tatasky.com. My e-mail id aaryan. [protected]@gmail.com is registered for the subscriber id [protected]. I've forgotten my tatasky account password so i wanted to reset it but after clicking on the forgot password link and giving the necessary details, i don't recieve the mail. This has happened everytime is tried. I tried to recover it through otp to rmn but the sms comes after many hours. Please suggest a solution.

Aug 15, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Address: Mumbai City, Maharashtra, 400103

We are very old customer of tata sky with subscriber [protected], rmn : [protected] since 2007. We had registered complaint on19th june. But the our complaint is still not resolved. Twice technician came but they needed assistance to relocate the dish in the terrace but never turned up again. Every time we have to place fresh request. We have paid annual membership. All the false promises. Simply tired now. No response. Pathetic service. Pls help us in this to get this resolved. If not pls cancel our subscription and refuund our balance.

Tata Sky customer support has been notified about the posted complaint.

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Address: PBEL City 1/212 Old mahabalipuram Road, Kelambakkam, Chennai, Tamil Nadu, 603103

Website: Tatasky.com

I have paid more than rs18, 500 for a 12 month subscription with which i was told i shall be getting 13 month free. When i took the connection the due date was june 2020 and now they reduced it to march 2020 quoting that because of trai rules the secondary connection will cost equivalent to primary connection which was not what was stated when i was lured into being offered on the additional subscription and lower cost on my 2nd connection. I have raised a complaint to which the customer blatantly disagreed to fix and i need justice here or a complete refund of my money with interest. The ticket number raised was 1jg8ybss. The issue hasnt even resolved and i get the message on my “happy dear subscriber, your request number 1jg8ybss is resolved. Happy viewing!”

Aug 14, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, we've already communicated to you regarding this over the call. Do let us know if we can assist you with anything else.

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Address: 8-144,SG Nagar,jeedimetla, Hyderabad, Telangana, 500055

Hi team,

I am tata sky subscriber around 2- years, presently they have charged 1400 for adapter replacement this i lessened from customer care.

This is false statement. I seems they have charged for wrong customer.

We have raised complaint 3-times now no response from customer care. Still they are extending more 10-days.

We lost trust from tata sky, thing to go for consumer case.
Please help on this with priority.

Narendar b.
[protected]

Aug 12, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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Address: 8-2-589/11b, Chandan Raj, Sri Ram park colony,road 8, Banjara Hills, Hyderabad, Andhra Pradesh, 500034

We have been facing trouble with tata sally from past 4 months and tata sky has not been responding to them. They have been calling and after listening to outlet long list of problems, they cut the call and never call back. We have been trying to recharge the amount but even that is not being successful. So finally we had put our complaint on consumer forum as it is creating ultimate ruckus.
Kindly look into it and resolve the issue.

Aug 23, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Jul 16, 2019

Tata Sky Customer Care's response We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!

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Address: Entally market, haralal dass street, Kolkata, West Bengal, 700014

This is kamaljit kaur
. I just take a new tatasky connection with id is [protected]. During registration my name is registered wrong as kamaljip kaur. So please correct my name. Please reply me after correction on my given contact number. I will be very helpful to you if you resolve my problem as soon as possible. May i enjoy tata sky services for first time and adore it.

Aug 6, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We've raised your concern to the concerned team, you'll soon hear from us.

Verified Support

Jun 30, 2019

Tata Sky Customer Care's response We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!

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As i have registered my two complaints in this matter earlier for march & april 2019 mly bills and i got after lot of efforts and at least 5-6 updates on complaints. This time again i am compelled to register complaint for the same reason for the month may-2019. Tata sky helpline services are totally misguide the customers and spoil there time, no results came from it. Let me know what is the time-lag by citizen charter to send monthly bill to customers after expiring current pkg validity. If time lag is there then how these companies dare to violate rules..!!???

Tata Sky customer support has been notified about the posted complaint.

Jun 29, 2019

Updated by Ashirwaad Imbarrasing message from Tata sky, first they don't do their duties in time then NO response until complaint registered at TRAI complaint portal, then asked to control our ennoyance, attaching here message from Tata sky just received...

Jul 01, 2019

Updated by Ashirwaad My complaint id:2379017 is unresolved till tata sky is doing is what.. is just Time-pass. My recharge is on daily basis then why delay to send an email. There is nothing to VIEW OR DOWNLOAD ON tata sky web site that I can find my statements. It's my right to receive mly bill for my recharge done, well in time and the same is not being done on regular basis since March-2019 i am attaching herewith proof for my daily basis recharge and my complaint id which is till unresolved.

Jul 03, 2019

Updated by Ashirwaad I am till waiting my Mly Bills for May'19 & Jun '19 tata sky neither generated nor sent my said Mly Bills till time I am writing to you. I didn't got call after their an executive said that your complaint forwarded to concerned department and we will you call back you updates.(2-3 days before) An e-mail is being transferred/sent within seconds and Tata sky till have to know that what issue is!!!??Tata sky only Passing the time to shadow their mistakes and violation of rules by not generating Mly bills timely. It may be lot of customers facing this issue, but some do not register complaint and some hesitate or afraid to go with, that's why matters not get disclose and company constantly keep in dark to authorities by providing some false/duplicate data by hooks and crooks just like in my matter.

Jul 09, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time Tata sky didn't generate and sent monthly bill of May-2019. Mly Bill of June-2019 is also due and pending. I am till waiting my monthly DTH bills, it's a right of a customer to get MLY bills in time... but the company don't bother about it. To all negligence and misleading the data... 😖😖

Jul 13, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time. Didn't received the said monthly DTH bills yet. Nothing to display on tata sky web site to download... Tata sky services not trust worthy..

Jul 18, 2019

Updated by Ashirwaad My complaint ID:2379017 is unresolved till date and time. Tata sky repeatedly sent me Mly Bill of APRIL-2019 at 3RD TIME as I got it already in June-2019., but haven't sent me my Mly Bill of MAY AND JUN-2019 about which I have complained at TRAI having above complaint ID. Continuously disappointing attitude from TATASKY to customers and also to TRAI as ignoring TRAI COMPLAINT PORTAL STATUS!!!??? Attaching here with screenshot of e-mail received by me today from TATASKY. I have also sent a CC to TRAI at [protected]@trai.gov.in of reply e-mail to Tata sky on today's e-mail by Tata sky.

Jul 23, 2019

Updated by Ashirwaad Tata sky didn't resolve my complaint id:2379017 dt:29.Jun 2019 almost before 24 days old. I haven't received my monthly dth bills for the month of MAY-2019 & JUN-2019. Though Tata sky didn't generate my previous TWO month's Mly Bill for which I had paid certain amount accordingly. It's customers right to get Mly Bill timely. If company do not liquidate the previous amount of Mly recharge, then how could they accept the amount of NEXT RECHARGE!!!??? where are they keeping my paid amount in their accounts that AUTHORITY couldn't even find out differences in improper accounting. This is my 6TH (SIXTH) update regarding my Unresolved Complain ID:2379017 and how it comes possible that my complaint status is showing as "COMPLAINT RRESOLVED" Also there is nothing by tata sky put on their website to VIEW AND TO DOWNLOAD THE STATEMENTS SCREEN SHOWS BLANK WHENEVER I TRIED TO DOWNLOAD/VIEW TO SEE MY MLY DTH BILLS WHICH ARE NOT GENERATED TILL DATE AND TIME I WRITING YOU.

Jul 25, 2019

Updated by Ashirwaad My complaint id:2309017 is till unresolved as I haven't received my mly dth bills for the month of MAY-2019 and JUN-2019 because TATASKY have not even GENERATED THOSE BILLS AS THEY ARE VIOLATING SERVICE NORMS..

Jul 31, 2019

Updated by Ashirwaad Today I received my Mly Statement of MAY 2019 from Tata sky in my registered e-mail. Now I can say that my complaint id:2309017 is not outstanding. Thanks to TRAI. Without Authority Support it won't be made.

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Address: 500072

I am mr. Pavankumar, booked tatasky connection on 25th may 2019 due to one of your executive who gave false commitments to sell the product. I have done the payment of 2200/- using paytm.

Then, i was allocated with a technician for installation and he played with me like anything saying that he will come for installation and he won't (Happend many times with in 2 days). He tortured me for 2 days and then i decided to cancel the connection. I myself followed up with tatasky customer care couple of times regarding my refund. Yet, there is no proper response from your side. Pl take this as priority and settle the issue as soon as possible.

Consumer id: [protected]
Order id:[protected]
Executive who sale: b. Bhupathi - [protected]
Technical person: mahesh - [protected]

Aug 16, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Jun 30, 2019

Updated by pavankumartalla Dear Tatasky,

The way Tatasky CUSTOMER CARE executive responds earlier is so annoying, that they are no where responsible for the customers who paid the amount to the agents for connections. Then, why Tatasky creates customer ID after paying the amount to the agents.

If Tatasky is not directly answerable to the customers, why should they encourage adulterated dealers / agents to loot public.

A ### B.Bhupati - [protected] along with Saranya from begumpet office, who are number one fraudsters from "Unisyn Enterprises" comes to home and cheats customers just for their commissions. No that ### is not picking my call at all, so that my money goes to his pocket. I am going to file a cheating case on this guy at kukatpally police station. Attaching Bhoopati pic to help someone from being cheated from this guy.

I need immediate resolution from Tatasky and i suggest to sell the products directly instead through Agents.

Jun 30, 2019

Updated by pavankumartalla Dear Tatasky,

The way Tatasky CUSTOMER CARE executive responds earlier is so annoying, that they are no where responsible for the customers who paid the amount to the agents for connections. Then, why Tatasky creates customer ID after paying the amount to the agents.

If Tatasky is not directly answerable to the customers, why should they encourage adulterated dealers / agents to loot public.

A ### B.Bhupati - [protected] along with Saranya from begumpet office, who are number one fraudsters from "Unisyn Enterprises" comes to home and cheats customers just for their commissions. No that ### is not picking my call at all, so that my money goes to his pocket. I am going to file a cheating case on this guy at kukatpally police station. Attaching Bhoopati pic to help someone from being cheated from this guy.

I need immediate resolution from Tatasky and i suggest to sell the products directly instead through Agents.

Verified Support

Jul 15, 2019

Tata Sky Customer Care's response We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!

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Dear sir

We are very old customer of tata sky with subscriber id[protected] since 2007. We had registered complaint on19th june. But the our complaint is still not resolved. Twice technician came but they needed assistance to relocate the dish in the terrace but never turned up again . Every time we have to place fresh request. We have paid annual membership. All the false promises. Simply tired now. No response. Pathetic service. Pls help us in this to get this resolved

Jul 30, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response Hi, we're unable to fetch any account with the provided Number. Kindly re-check and share us your RMN/Subscriber ID to help you further.

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Address: Ludhiana, Punjab, 142026

Dear sir
I have tatasky dish
Tata sky [protected]
Active plan hindi basic hd
But some problem
Some channel not watch (Include active pack)
Like as
Nick hd+ (Already include pack) not watch now
I complaint to tatasky service
But not my solve problem
They said me that this channel not include
But i see pack list on tatasky website.
Please help me.
Thanking you

Aug 28, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Jul 26, 2019

Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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B

bhargavmajumdar

from Kolkata, West Bengal

Jun 28, 2019

No service for the past 3 days. Unable to contact Tatasky through telephone or net - none of the helpline numbers are reachable.

Reply

Tata Sky Customer Care's response, Jun 28, 2019

Verified Support

Hi! That's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

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Address: A2,VIGNESH JAI KRISHNA,II FLOOR, 25/53,PERUMAL KOIL STREET,SAIDAPET WEST, Chennai, Tamil Nadu, 600015

As per the plan of tatasky i have selected some pay channels and the amount p[payable per month is rs.84.00 pm.

The channewl fees as per trai for primary channel rs.153.00
Pay channel taotal amount as per my selection rs. 84.00
Charges /fees for second tv as per tatasky rs.150.00
Total subcription payable pm rs.387.00 pm

This amount is very much dispalyed when i goto my tatasky account and it is clearly mentioed that my total fees pm including multi tv (! Main tv and one second tv)
Despite above to make way fdor chaeting the consumer tv screen the amount mebntioned as monthly charges /fees as crs.437.00 pm/.

Jul 29, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response Hi, we understand your concern. We are looking into it now. Please wait just a little while longer. We're resolving this for you in the best and quickest way.

Verified Support

Jun 28, 2019

Tata Sky Customer Care's response We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

View replies

M

Mohanambal G

from Mumbai, Maharashtra

Jun 28, 2019

Channel are stuck while watching the program

Reply

Tata Sky Customer Care's response, Jun 28, 2019

Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

B

bhuvana ramadurai

from Chandigarh, Chandigarh

Jun 28, 2019

Today i have deposited rs 510 against [protected][] customer id instead of [protected].after payment, the message has come as wrong id. however money is deducted on my visa card. i request you to deposit the money in my other id [protected]. thanking you. s, ramaduraWRONG PAYMENTi

Reply

Tata Sky Customer Care's response, Jun 28, 2019

Verified Support

Hi, we understand your concern. We've raised an SR#1JETE5IO for you to sort this, you'll soon hear from us.

Tata Sky Customer Care's response, Jun 28, 2019

Verified Support

We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

A

anjana anirudh

from Mumbai, Maharashtra

Jun 28, 2019

It was working good. And after the recharge it is showing that it is the wrong card for this setup box.

Reply

Tata Sky Customer Care's response, Jun 28, 2019

Verified Support

Hi, that's not how it should have been. Kindly share your RMN/Sub ID and we’ll sort this right away for you.

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