Tata Sky Complaints & Reviews

In spite of repeated requests since 27th of June, 2019 nobody has yet contacted me for relocation of my DTH connection.

The customer care call centre of Tatasky is the worst service as well as the tatasky as a whole is a worst service provider in my assessment.

Unfair Trade practice...
Ridiculous
A.k.Rath
My id- [protected]

Till 2018 ideas paying 24000 for my 3 tata sky connections. After change of trai regulation i'm paying 30000 for the same pack.. How has the new trai regulation helped in being pocket friendly?? Its just a lot business.. After recharging for 13 months in may @2525 per month suddenly tata sky changes my pack to 3366 pm. They say we are complying with new trai rules. Tata sky hasn't informed me. Or taken my. Permission before changing my pack.
The new trai regulation has been totally disastrous with zero benefit to the customer.

Hi,
This is Ravi Kumar from hyderabad. We got a HR representative to our home. They explained about the tata sky. We paid the money through paytm to the Unisyn enterprises, but no connection got. The HR repretative not provided the service even multiple calls.

Is the tata sky is a genuine company? Is Unisyn is honest?

When I called to tata sky customer care they told that Unisyn is a genuine only, but I need to followup for the connection details with unisyn... But tata sky allowed to print their details on connection form.

Thanks,
Ravi

Set top box isn't receiving signal without customer fault and customers are being charged for technicians visit. Its highly unacceptable. This may be legally correct but can't be justified in the satellite & cable tv service industry. Customer has no control over the issue & the charges are also directly gett deducted from his account balance. On top of that they are telling you are preferred customer, ridiculous.

Tata sky id [protected]
Vikas singh
Rmn [protected]

I have problem in getting marathi chenals in my tatasky pak.. Want see marathi programs so please help me to get marathi chenals like zee marath, zee talkies, zee 24 tas, colourse marathi, star pravah, abp maza, zee yuva, sam marathi, jay maharashtra, mai boli, tv 9 marathi, sangeet marathi etc.. Please add all these chenals in my pak as erly as possible..

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Satellite, cable dth tvtata sky pairing error on my tata sky dth
[resolved] tata sky — pairing error on my tata sky dth

48 reviews
India
Lobzangg dawa on feb 22, 2018
Submit a complaint
I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks.

We have 2 televisions at home... When we on both the tv's the tata sky channels do not open up in both the tv's... Even after subscribing channels in both the tv's... Only one of the tv works... If one is closed the other works... Both the tv channels do not work together... Now none of the tv channels are working in either of the tv's... Tata sky has become a great problem in terms of selecting channels and connection... Were asking to solve the issue from very long time.

I'm out of my home so i wish to watch tv through watch. Tatasky.com. My e-mail id aaryan. [protected]@gmail.com is registered for the subscriber id [protected]. I've forgotten my tatasky account password so i wanted to reset it but after clicking on the forgot password link and giving the necessary details, i don't recieve the mail. This has happened everytime is tried. I tried to recover it through otp to rmn but the sms comes after many hours. Please suggest a solution.

We are very old customer of tata sky with subscriber [protected], rmn : [protected] since 2007. We had registered complaint on19th june. But the our complaint is still not resolved. Twice technician came but they needed assistance to relocate the dish in the terrace but never turned up again. Every time we have to place fresh request. We have paid annual membership. All the false promises. Simply tired now. No response. Pathetic service. Pls help us in this to get this resolved. If not pls cancel our subscription and refuund our balance.

I have paid more than rs18, 500 for a 12 month subscription with which i was told i shall be getting 13 month free. When i took the connection the due date was june 2020 and now they reduced it to march 2020 quoting that because of trai rules the secondary connection will cost equivalent to primary connection which was not what was stated when i was lured into being offered on the additional subscription and lower cost on my 2nd connection. I have raised a complaint to which the customer blatantly disagreed to fix and i need justice here or a complete refund of my money with interest. The ticket number raised was 1jg8ybss. The issue hasnt even resolved and i get the message on my “happy dear subscriber, your request number 1jg8ybss is resolved. Happy viewing!”

Hi team,

I am tata sky subscriber around 2- years, presently they have charged 1400 for adapter replacement this i lessened from customer care.

This is false statement. I seems they have charged for wrong customer.

We have raised complaint 3-times now no response from customer care. Still they are extending more 10-days.

We lost trust from tata sky, thing to go for consumer case.
Please help on this with priority.

Narendar b.
[protected]

We have been facing trouble with tata sally from past 4 months and tata sky has not been responding to them. They have been calling and after listening to outlet long list of problems, they cut the call and never call back. We have been trying to recharge the amount but even that is not being successful. So finally we had put our complaint on consumer forum as it is creating ultimate ruckus.
Kindly look into it and resolve the issue.

This is kamaljit kaur
. I just take a new tatasky connection with id is [protected]. During registration my name is registered wrong as kamaljip kaur. So please correct my name. Please reply me after correction on my given contact number. I will be very helpful to you if you resolve my problem as soon as possible. May i enjoy tata sky services for first time and adore it.

As i have registered my two complaints in this matter earlier for march & april 2019 mly bills and i got after lot of efforts and at least 5-6 updates on complaints. This time again i am compelled to register complaint for the same reason for the month may-2019. Tata sky helpline services are totally misguide the customers and spoil there time, no results came from it. Let me know what is the time-lag by citizen charter to send monthly bill to customers after expiring current pkg validity. If time lag is there then how these companies dare to violate rules..!!???

I am mr. Pavankumar, booked tatasky connection on 25th may 2019 due to one of your executive who gave false commitments to sell the product. I have done the payment of 2200/- using paytm.

Then, i was allocated with a technician for installation and he played with me like anything saying that he will come for installation and he won't (Happend many times with in 2 days). He tortured me for 2 days and then i decided to cancel the connection. I myself followed up with tatasky customer care couple of times regarding my refund. Yet, there is no proper response from your side. Pl take this as priority and settle the issue as soon as possible.

Consumer id: [protected]
Order id:[protected]
Executive who sale: b. Bhupathi - [protected]
Technical person: mahesh - [protected]

Dear sir

We are very old customer of tata sky with subscriber id[protected] since 2007. We had registered complaint on19th june. But the our complaint is still not resolved. Twice technician came but they needed assistance to relocate the dish in the terrace but never turned up again . Every time we have to place fresh request. We have paid annual membership. All the false promises. Simply tired now. No response. Pathetic service. Pls help us in this to get this resolved

Dear sir
I have tatasky dish
Tata sky [protected]
Active plan hindi basic hd
But some problem
Some channel not watch (Include active pack)
Like as
Nick hd+ (Already include pack) not watch now
I complaint to tatasky service
But not my solve problem
They said me that this channel not include
But i see pack list on tatasky website.
Please help me.
Thanking you

As per the plan of tatasky i have selected some pay channels and the amount p[payable per month is rs.84.00 pm.

The channewl fees as per trai for primary channel rs.153.00
Pay channel taotal amount as per my selection rs. 84.00
Charges /fees for second tv as per tatasky rs.150.00
Total subcription payable pm rs.387.00 pm

This amount is very much dispalyed when i goto my tatasky account and it is clearly mentioed that my total fees pm including multi tv (! Main tv and one second tv)
Despite above to make way fdor chaeting the consumer tv screen the amount mebntioned as monthly charges /fees as crs.437.00 pm/.

We have subscribed for tamil mini hd pack and telugu mini hd pack in which all others are coming except star maa hd, vijay maa hd & etv hd.. However the tatasky has been deducting money even though the above channels are not showing up. After sending the unprofessional service guys, they checked everything and finally told need to change the lnb device to super lnb device.
They have told for sure that usually super lnb device costs 800 however because we are the customer of tatasky hd+, we are supposed to get free.

When contacted tatasky customer chat.. They never give resolution. Mostly scripted messages.. And they are now asking to pay 800 for super lnb. If we are supposed to have the hd signals for a hd setup box, why was the super lnb not given in the first place?

This is just that the customer is unaware initially they are fixing lnb and when we try to raise complaint that we are not able to see some hd channels they are trying to grab an oppurtunity to take money.

They have drastically added something called ncf. We are paying all these apart from these they are trying to charge service guys visits for their faults.
Finally saying material replacement.

This is very unfortunate. This is taking customer for granted. We don't even get a refund for not seeing the subscribed channels they continue to charge for that also.

Please take action.

Not able to view Channel even if paid for channel, then tatasky charge for it to solve this problem by sending technicaina to home.there is is no technical problem our side/settop box/antenna, service enginner then taken snapshot of channel message on mobile and sent to his tatasky office, then channel started comming, customer care told that 150 rs will get deducted from accounnt.

I told Customer care there is no technical problem from our side still charged
against from tatasky account which is not fair