Tata Sky Complaints & Reviews

I am a consumer of TATA Sky. My ID is [protected]. I delay in recharge due to some unavoidable reason. Later on on 06/07/19, I recharge my account with Rs-1500/-. Till this date no due service of my pack has provided. While I call in the given numbers from my RMN only three option has provided one to world cup in English, one to world cup in hindi and third one yo listen the recorded voice again. I have to talk to attendant but no provision is there. I am not satisfied with this. Why this happened?

Bhaskar Bordoloi

I am not able to identify RMN for my tata sky and so i could modify the package. I have tried to contact customer care many times and they are not providing the option to talk to customer care executive. They mentioned the number in the sites as toll free . However the call is charged . Whatever it may be, there is not an easy way to contact customer care support person.

Called many a times starting today early morning and have been advised that. Engineer will visit until 10 am but still wondering if anyone Tata sky can send to for that. It's an urgent request as construction work is under progress at the area and the dish needs to be shifted somewhere else asap.
Very disappointed..
Can someone lend his/her ear to this problem please...

I hv got my antenna, stb and cable to delhi. I hv submitted request for relocation at delhi on 10 jun 19. Thereafter i got a call on 12 jun 19 that technician is coming. However nobody came. I wasted my time waiting for him. i then again registered the request for relocating. Again there was no response. Inspite of 6 days having passed, nobody has come till now. I have registered third request yesterday. No response till now. My tata sky id is [protected]. Pathetic service. Please resolve

This is regarding my request for reinstallation to a new location for my account in name of Rohan Bajaj which has been continuously ignored by the tata sky executives. I had raised a request for reinstallation on the 11th of June 2019 and till date i.e 16th June 2019 no technician has contacted us for the same. This is to bring to your notice about the same and I'm afraid if this is delayed further I will have to contact to the higher authorities with the same issue and a request for desinstallation and a new request for cancellation of our account.

My tata sky dish set of box not receiveing signal from last 7 days so i didnt sea tv from last day so i calling 10 to12 times to tata sky call center they take my complaint but not any action to last 7 days i recharg my dish per month 360 rs but tata sky tecnicle team not resolve my problem plz help me

I have took a new connection of Tatasky on 24/05/2019 with marathi hindi family pack.
From the date of installation it self my subscribed channels are not showing all the channels which are the part of my subscribed pack are not activated.
On contacting with Tatasky customer care i got only one reply that is- "It will be activated within 24 Hrs", however till date (15/06/2019) my channels are still deactivated and i am able to view only free to air channels.
Its around 22 days and still the problem is not resolve even with regular complaints to customer care. My subscriber ID is [protected]

Plz note that i have bought a full year subscription of channels in August 2018 & paid in full but recently they have withdrawn lots of channel in April this year citing the new TRAI regulations.This month too they are again insisting on another subscription in the name.of TRAI. You are requested to plz look into the matter & explain me why i need to pay more for the services for which i have allready paid in advance in full.
Plz explain that if i have paid for the services for one whole year in advance ..than why i should pay more to continue my services
Regards
Sanjeev chaudhary
[protected]

Subscribe id [protected]

I have spoken to atleast 20 Tatasky executive from 13th June till date to solve the issue of box id 8153 my secondary connection so many channel are missing & I am not able to add it or modify it through your website or mobile app.
It is showing a technical error & I have sent a screenshot of the same to [protected]@tatasky.com umpteen times.
You guys are pathetic & useless very sad you cannot solve a issue instead each caller is passing the bloody buck.
I am going to sue you bloody bastards for wasting my time last 2 days.
This will be in social media for cheating.
Definitely consumer court & ombudsman will be option to file a case.

Tata Sky services in Balaji Garden Society is not working from last 2-3 days and when you call them they are asking for service charge for solving their problem. Pathetic service provided by company. I will disconnect if not resolved in next 24 hours. My registered number is [protected] and customer id [protected]

I was supposed to receive a call back for plan change..m finding difficulty in changing..call back promised three times but no one called up..rather I kept on getting sales calls..
Infact I got a call from Tata sky to change the plans for the TV's independently...they fixed up a call back but never reverted at the promised time ... Till date I facing this problem n I have to pay for my next. Cycle.

My registered mobile number is [protected]
Pooja

I relocated to Gurgaon in the month of May 2019 and got my relocation re-connection done. Today 14th June 2019 as i am unable to view my TATASKY connection due to error "No signal" i made a request for technical support.
I received a call from the customer care today 14th June around 9.21pm from the number [protected] and while verifying my address he said my registered door number is 105. I said no its 101, only few weeks back my re-connection after relocation was done at the same address, my address was checked and re-connection was done, how can it be changed now.
Customer care person said to change this door number back from 105 to 101, i will be charged Rs.300/-. . This is ridiculous and absurd!

TATASKY nowadays are charging and deducting the amount without my knowledge for various reasons.

If you charge Rs.300/- for changing door no., which is your fault, i will cancel my connection.

Tata sky again haven't generate my monthly bill for APRIL 2019 till the date even after couple of reminder sent. Previously I complained for not generating mly bill for MARCH 2019. Monthly Pkg validity ends on 30th every month then why generation of bill getting so late??? This must be audited. Action should taken by TRAI reg. time lag to issue Mly Bill.

I was approached by one of their Salesperson Last Month whose contact number is [protected] (Sandeep maybe). He offered me 2997/- 3+1 Broadband Plan and Im quoting him 'All devices will get 50 MBPS speed at same time' which I didn't Believe but was okay with that. Then he said that I would get a free Firestick with optional monthly recharge of 250/- but even without that they will provide me free Hotstar, Eros NOw and 2 other premium plans. He also promised a Free Extender along with the Main Wifi router & said it is absolute free.
When the engineers were installing the device, I asked them if I could test the speed of your wifi before paying. They said you have to activate to test the speed. I called Sachin Tyagi(Saled Manager or somthing) on [protected] and confirmed if I will get the Extender & Firestick for free, He also said Yes at that time.

It was only after I made the payment & called him again to ask when will I get the firestick, he then informed me about the mandatory 250/- for the firestick every month except the first one(Which I haven't received in the last 27 days btw). Also about the service charges for the engineer who will visit for installing the Extender & the price for Lan cable which will be around 600-700 rupees.

I asked him immediately to cancel my Subscription & take back the router but he excused himself by saying he was not in office now, he cannot get to it or he will call me back.

When I called your customer care they informed me that this is non-refundable amount for a pre-paid account...which I was never informed about, I trusted your sales representative that he will not tell lies about your plan. Those technicians insisted me to pay the whole amount of 2997/-(50 MBPS) and after an hour they were not ready to return it.

I have emailed their CEO their Nodal offices but I do not get a reply for weeks. I gave up on that because of my busy schedule. But these people should be banned for duping customers into buying crappy plans.

My previous provider was giving me 150MBPS speed with 200GB data for 642 rupees. The only reason I bought this plan was for the FIrestick & a few free apps, I even told the Sales person Sandeep that if it's not 100% free I do not want your plan. He said everytime that its totally free.

Hi Team,

I had a bad experience with tata sky where am trying to fight for resolve.

One bad day a sales girl(saranya)Hyderabad agent form tata sky knock my door and explain the tatasky DTH process where from from past 2month am thinking to change the service
so, i like tatasky paid 2200 from my paytm and told that installtion will done in 3 days

2days gone no one called me for installtion. so i called this sales agent saranya regarding installtion where is dont pick up my calls even she lifts no proper answer

later after 7days guy came for installtion and after 30mins he said there is no tatasky signal strength in home so its is impossible to install tatasky in my home

i decide to cancel tatasky request

again i call to this so call sales gilrs and told to cancel the request she said i wil call u in 10min from that day to till day is not lifiting my call and not responding to any commuincation which makes me mad

i request you to take charge on this issue and provide need full to me

Unfortunately i am a customer of this bloddy tata sky. I am facing issues with channels as 9 out of 10 channels that i have subscribed it not showing up. It is giving no signal error. I have complained to this [censored] customer service before 1 month and still no one has turned up to sort out the issue. Each and every time i call, they just say within 2 hours you are going to call. please do not take this worst dish, rather go with other options that you have in market.

Sir, I Kittu Nachiappa retired from BSF as Assistant Commandant and settled at Trichy. I have the Tata sky DTH Consumer ID NO [protected] in my home. I made the payment of Rs 227/ (rupees two hundred twenty seven) only to Tata Sky DTH account through online from my Bank Account on 12/06/2019 towards monthly recharge. The said amount was debited from my Bank Account but not credited in to Tata Sky DTH account. Immediately I contacted the customer care of Tata Sky DTH authorities but they have not responded anything. As govt of India is encouraging e payment system so I did through online payment. Please do the needful in this regard. Regards from S Kittu Nachiappa

Hello
This is regarding subscriber id [protected]

Ahmedabad gujarat

Requested for change of secondary connection to primary but the telephonic called and started advising about changing box and asking for recharing again even though i recharge amount balance was 3000 .

Did not provide me email communication and said there is no such connection procedures and forced that we at tatasky dont have email communication
And when asked about cancelling procedure and refund amount did not provide me any solution .
Below mention number they called .

‭+[protected]‬

Received mail below mention from tatasky straight . Afterwards

Service Request No.: 1IJWJW0S

Hello Mr. Patel,

This is in reference to your request for Set Top Box inter-change of your Tata Sky account.

Please find below the procedure to inter-change the set top boxes in your account. Please let us know the Set Top Box number you wish to make as the primary connection and the Set Top Box as the Multi TV. The account should be in active status. The recordings/Zeetos points if any will be lost during the Transfer of Connection. Also, you have to select the packages in your account after swap.

**Note: We would like to inform you that we are not processing the recharge reversal and also we are not processing your swap request as per your confirmation we have taken the request of account cancellation, we request you to let us know if you wanted to swap the boxes via email or helpline number.

Click here to recharge: https://www.mytatasky.com/web/portal/emailcampaign

Please find below the details of your account, as available in our records :

Name: Mr. Satya Patel
Address: 37, Kalhar Banglo, Sec 5, Thaltej Gav, Ahmedabad, 380054
RMN: [protected]
Email Address: [protected]@gmail.com

To update your registered mobile number or email address, please login to our website and click on ‘Profile’ tab https://www.mytatasky.com/web/portal/accountdetails

I have recharged my tata sky for 12 months ₹9600, using Bharat QR code. The money has been debited from my bank account but my connection has been deactivated since 12.6.19. My recharge was done on 10.6.19 & my last date was 11.6.19. The subscriber id is [protected]. The UPI reference no is[protected]. No response from their WhatsApp number & chat line. I just took a new connection in May 2019.

Hi, I am Aditya. A sales representative by name Sirisha (mobile: [protected]) has come to my house saying she is from tata sky and mentioned that after paying the amount of 3869/- through paytm, I will get the connection within 4 days. I have paid the amount through paytm and got a bill with logo tatsky with UNISYN dealers. But still the tata sky technician did not come. I called the representative multiple times but she is not responding. Finally I have requested a online installation and the tata sky technician has completed the installation. He is asking for tata sky recharge which is supposed to be done by the sales rep for activation. Neither the sales representative responding nor the tatasky is taking any action.

Requesting unisyn/tatasky for a refund of my hard earned money.