[Resolved] Tata Sky — Disrespect and and failing timings and commitments | |||
Consumer id - [protected] I have requested for re installation of tata sky at my new home on 05-june-2017. I requested for a convenient timing between 10-11 in the morning for which i was given an appointment for today (08-june-2017) 10.30 am. I received a call at 10.52 am from number [protected] requesting for home visit. When asked for the delay the guy told the timing starts now only. Again i got a call at 10.55 am from [protected] when a lady started arguing about the timing. As per her 25 minutes delay is acceptable and its not 11 now so we are in time. At 11.02 am i got a message from tata sky that your wo#xp38w42 is on hold. From the customer point of view i am disappointed by the service quality from your end. Waiting necessary action from your side to be done at the earliest Was this information helpful? | |||
Jul 9, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 08, 2017 Tata Sky Customer Care's response Hi, your concern is certainly noted. We shall ensure corrective measures are taken and will also contact you soon.
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3 Comments | |||
Comments
Please Change Registered Mobile No [protected] For Tata Sky No [protected] Name - Subhash Pandurang Shinde
Reply
You can try other sources of contacting Tata Sky to ensure your work gets done. You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly or you can contact Tata Sky customer service. They are quite prompt in their reply and will help you out. It is more effective way of getting your work done. You can write to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will look into your matter and resolve your issue.
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