[Resolved] Tata Sky — Increase amount of tata sky pack price which was offered for me for lifetime in dec-2012. | |||
My self ajitkumar desai tata sky id number [protected].in dec’12 tata sky offer me a life time dhamaal mix pack and two free reginal pack (Marathi and hind) and same was charged ₹125 per month from dec’2012 to till date on above mention tata sky id. The same was continuing on my tata sky id up to 04th mar 2017. My services continuing from last 5years.in dec’2012 it was clearly told by tata sky representative on phone call that pack will be for life time. Suddenly on 4th mar 2017 i observed without grounds, information, notification the life time pack was renewed by tata sky to ₹220per month. When i call to costumer care and enquired regarding this changes representative but no proper answer given by cc. I feel the changes done by the tata sky to my package value (Which was offered for life time) is not correct and not as per tata integrities and tata reputation value. I have written two mails to tata sky but both mail reply is not regarding my compliant, but they give irrelevant answers. So, please take serious action to this matter. Was this information helpful? | |||
Jul 20, 2017 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Tata Sky Customer Care's response We believe you have been communicated regarding your concern. Rest assured we will continue to work towards making your experience better with Tata Sky.
| |||
3 Comments | |||
Comments
Some channels are not visible since 2 days...Some r having blank screen in between
Reply
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
We would be glad to help you. Requesting you to share your RMN/Sub ID for further clarification
Id - [protected]
Please deactivate the Tata Sky Fun Learn pack activated on this ID on[protected].
Registered mobile no. - [protected]
Please deactivate the Tata Sky Fun Learn pack activated on this ID on[protected].
Registered mobile no. - [protected]
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
We've processed your request. Let us know if you need further assistance.
My complaint is that my tata sky box is not receving signal .Its showing weather is not good but weather is clear .please take action in my problem
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
Allow us to help you. Could you help us with your RMN/Sub ID for further assistance.
42%
Complaints
12300
Pending
0
Resolved
5113
View all 12300 Tata Sky reviews & complaints
Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
View all Tata Sky contact information