[Resolved]  Tata Sky — Increase amount of tata sky pack price which was offered for me for lifetime in dec-2012.

Address:415409

My self ajitkumar desai tata sky id number [protected].in dec’12 tata sky offer me a life time dhamaal mix pack and two free reginal pack (Marathi and hind) and same was charged ₹125 per month from dec’2012 to till date on above mention tata sky id. The same was continuing on my tata sky id up to 04th mar 2017. My services continuing from last 5years.in dec’2012 it was clearly told by tata sky representative on phone call that pack will be for life time. Suddenly on 4th mar 2017 i observed without grounds, information, notification the life time pack was renewed by tata sky to ₹220per month. When i call to costumer care and enquired regarding this changes representative but no proper answer given by cc. I feel the changes done by the tata sky to my package value (Which was offered for life time) is not correct and not as per tata integrities and tata reputation value.
I have written two mails to tata sky but both mail reply is not regarding my compliant, but they give irrelevant answers. So, please take serious action to this matter.
Was this information helpful?
No (0)
Yes (0)
Jul 20, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Tata Sky Customer Care's response
We believe you have been communicated regarding your concern. Rest assured we will continue to work towards making your experience better with Tata Sky.
Complaint comments 

Comments

Some channels are not visible since 2 days...Some r having blank screen in between
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
We would be glad to help you. Requesting you to share your RMN/Sub ID for further clarification
Id - [protected]
Please deactivate the Tata Sky Fun Learn pack activated on this ID on[protected].
Registered mobile no. - [protected]
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
We've processed your request. Let us know if you need further assistance.
My complaint is that my tata sky box is not receving signal .Its showing weather is not good but weather is clear .please take action in my problem
Tata Sky Customer Care's response, Jun 20, 2017
Verified Support
Allow us to help you. Could you help us with your RMN/Sub ID for further assistance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12300
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information