[Resolved]  Tata Sky — karaoke pack not working

Address:New Delhi, Delhi

tatasky representatives kept calling me asking me to activate karaoke on my hd pvr box which costs 1950.and when i did it didnt work from the very first day and i have been calling them only to hear that my request is in process. and finally after calling them almost 10 times i got the karaoke pack deactivated for which i got a refund of Rs. 600 only.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have also purchased TATA Sky karaoke. I was very excited to use it. First of all I found that albums which they have provided are not suitable for karaoke. secondly, I observed that set top box is adding lag or delay in between two words which i am singing, it gives me the feeling of singing in slow motion. After contacting helpline they recommended to switch off and then on the setup but that did not work. Overall i am very frustrated buying this new product.
You guys can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter and provide appropriate resolution.
Tata Sky karaoke is pathetic. Its not a true karaoke system, what this does is it tries to overlap your voice on the background voice of the song. But it never works that way, the background voice is always there even when you are shouting on top of your voice to drown it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information