[Resolved] Tata Sky — pairing error on my tata sky dth
LoLobzangg Dawa on Feb 22, 2018
I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Complaint marked as Resolved Mar 28, 2018
[Feb 22, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response, Feb 23, 2018
Hi, we have refreshed the signal. Please check a few channels and write back to us.
Verified SupportTata Sky Customer Care's response, Feb 25, 2018
We have raised a service request (SR# 13DGNJ5O). Rest assured, you will hear from us soon.
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