[Resolved] Tata Sky — pairing error on my tata sky dth
I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error). Nds no.[protected] digicard id[protected]"
My subscriber id is [protected]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Complaint marked as Resolved 2018-03-28 02:33:52
[Feb 22, 2018] Tata Sky customer support has been notified about the posted complaint.
Verified SupportTata Sky Customer Care's response Feb 23, 2018
Hi, we have refreshed the signal. Please check a few channels and write back to us.
Verified SupportTata Sky Customer Care's response Feb 25, 2018
We have raised a service request (SR# 13DGNJ5O). Rest assured, you will hear from us soon.
Verified SupportTata Sky Customer Care's response Mar 13, 2020
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
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