Tata Sky — Recharge not reflecting

I have done recharge with Google pay and it was successful. But tatasky saying they have not received the amount. Upon checking payment, it was successful and amount got deducted from my account. However tatasky insisting they have not received the payment. It's very bizzare that even parent is successful they are not recharging the amount
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Tata Sky customer support has been notified about the posted complaint.
Complaint comments 


Hi, this is not the experience we aim for. Please share your Registered Mobile Number/Subscriber ID and we shall assist you at the earliest.
Vikas.h's [Complaint's author] reply, Nov 4, 2022
Subscriber I'd is 1206906362
Payment done to billdeskbqr.tatasky@hdfcbank
Amount: 174.55
Subscriber I'd is [protected]
Payment done to billdeskbqr.[protected]@hdfcbank
Amount: 174.55
Any update??
Tata Sky Customer Care's response, Nov 5, 2022
Verified Support
Thanks for sharing your details. We have raised a service request to resolve your concern we are prioritizing the same and will connect with you at the earliest. Be assured your issue will be resolved at the earliest.
Tata Sky Customer Care's response, Nov 5, 2022
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!

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