[Resolved] Tata Sky — Signal quality issue

Avee1234

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201010
Website:	Tata sky

I have been facing "no signal " and signal quality issues from past 3, 4 months. Even after repeated complaint issue is not taken upto. Service centre cancel complaint without fixing the problem and taking customer approval. Off late technical staff also miss behaved with me, they talk rudely. The parts are missing but because they are expensive, they are not installing it

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Mar 24, 2017

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

Tata Sky Customer Care's response Hi, thanks for bringing this to our notice. We shall ensure corrective measures are taken, will call you at the earliest to sort this.

Verified Support

Feb 11, 2017

Tata Sky Customer Care's response Hi, Thank you for bringing this to our notice. Requesting you to kindly share you RMN/Sub ID for further clarification.

Feb 13, 2017

Updated by Avee1234 I have already mentioned by Tata sky id . Mentioning it here again:

[protected]

Verified Support

Feb 18, 2017

Tata Sky Customer Care's response Thank you for sharing the Subscriber ID. We have raised a service request and speeding up the process. Be assured you will hear from us soon.

Verified Support

Feb 18, 2017

Tata Sky Customer Care's response Thank you for sharing the Subscriber ID. We have raised a service request and speeding up the process. Be assured you will hear from us soon.

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Comments

rohitsinh chauhan

from Ahmedabad, Gujarat

My ragister mobile [protected] my new number [protected] plz chang the number

MOHIT PILANI

from New Delhi, Delhi

I requested TAT SKY team for additional set box along with my primary connection however due to some urgency I did not want any secondary connection and for which I requested TATA sky customer care through phone and email many times to cancel my request for secondary connection but body ready to listen and everytime they give false commitment.

Lalit Powar

from Bengaluru, Karnataka

@Mohit I’d suggest you to provide your subscriber ID here so that Tata Sky's support team can get in touch with you. I once faced an issue where I paid for the package amount but my account was de-activated. I too made the complaint here and tata sky immediately responded to it. All I had to do is submit my subscriber ID. They resolved my issue by activating my account and providing for the days I was unable to view television. I am sure they will look into your matter and help you process the cancellation request.