Tata Sky Complaints & Reviews

Few Channels are not visible, customer care associates saying I have to pay 200/- rs for technician where as this is not my set top Box issue (if set top channel issue is there why few channel are not visible). If issue is from TATA SKY then why to pay 200/-Rs. to tatasky
I have called many times to customer care then also saying i have to pay 200/- for technician visit . very worst service from TATA SKY
ID --[protected]

I lost my previous registered mobile number so I requesting to change RMN to [protected]
And my tata sky no. is [protected] Reg. Name is kabir

HD Box upgraded on[protected] and HD channel is getting but proper resolution is not getting due to HDMI connection is not given to the TV. Now I contacted your local agent and they told that 6 months is over so that they cannot do anything on this.
I have paid for one year subscription for viewing Tata sky channels. hence I request you that will you keep my TV to view HD channels properly or Should i found some technical persons from nearby. Expecting your valuable replay at the earliest.

After recharging the reminder on tv screen is till showing so please lookon the issue

My Complaint Register Date04.02.2017, Still now not resolve my problems my compliant nos :Request number is V2L865O, Request number is V1YCIRC, For the last 2 weeks my Tata sky set-up box is not working. I reported
to service center, they changed twice the set-up box but the problem
till persists. And now they say it is due to TV and power distribution
problem. But when i check with other Tata sky set-up box from my
friend it is working good at my home connection with tv. Finally, the
response from service center is very poor. If action is not taken
immediately to resolve the issue, Still now your technician any one not contact with me .

Hi!

My name is fareed ahmed javeed. My subscription id is [protected]. I raised complaint on first week of february as i had issue with my tatasky services. We have a common dish in our apartments. So we were told to use super lnb frequency. The actual issue that i had was when i was using super lnb, my channels were getting freeze. I called the tatasky helpline number they asked me to change the frequency from super lnb to lnb (As they said that it is showing that my dish is a single separate dish). But when i was using lnb then i was not receiving hd+1 channels. So once after all the initial trouble shooting was done, the tatasky executive asked me if a ticket can be raised. I was also informed that no charges will be applicable for visit. Only when there would be hardware change, i would be charged. So the ticket was raised and initially a young guy from tatasky came home to solve the issue. But he left the issue unresolved stating that he is not used to work on common dish as he works only on single dish. He said that he will send senior engineer. I called tatasky helpline again and updated the same and asked them to send a senior engineer. Next day the senior engineer came and he saw the issue. He just changed the switch from one port to another port and issue was resolved. That engineer asked me for 300/- rupees. I said that why is it chargeable as i was told that there is no visit charges and moreover no hardware was changed. That engineer left my house and next day i received call to get the update if my issue was solved. I updated that my issue was resolved and ticket can be closed. Once the ticket was closed, i received an message yesterday (2/10/17) stating that 300 rupees has been charged. When i initially raised a complaint regarding this, i was told that i have raised the ticket for relocation where as i never raised such ticket. I was also told that no money will be refunded as they have all call proof. I called tatasky again and raised a new ticket. I have received a new update stating that the wo v1jcx7m has been raised by the dealer from their end using my id for relocation and they have deducted the charges. Please find my below concerns and questions and provide the clarification

1. I was told that i am no more premium customer. I have been using tatasky from past 10 plus years now and i am not sure as why i am not a premium member anymore. I was never informed about this at all. Can a clarification be provided on this.

2. How come my dish is showing a single dish at tatasky end where as we have only single dish for entire apartments. You can send anyone to check at anytime. Who has updated this and how has this been updated. You can use my address and verify that there is one common dish for my whole apartments

3. How can a dealer raise a ticket from his end using my id for relocation and deduct the money from my account. This is clear case of fraud. I have all the proofs that no relocation was done.

Thanks & regards

Fareed ahmed javeed

(+[protected]/[protected]

My subscriber id is [protected].

Tata sky has activated Active Vedic Math without my permission.

Kindly deactivate Active Vedic Math .

Kindly do it as first as possible.
Otherwise I will disconnect this tata sky connection permanently.

I have Requested To Add Peace Tv Urdu Hd In Tatasky Platform Requesting From Past 2014 Still not Yet added Take A action on this why iam requesting peace tv
Urdu HD Because of Zakir Naik Knowledge is Excellence

Hi Team,
I have query, why Tata Sky have same rate of packages for rural and urban area, is they don't know earning differences between rural and urban peoples.
Please consider changes in rate of packages for rural area, it must be less from urban rate of package,
hope you consider our request.
As We know Tata is our "Desk ki Company", on which people having trust and Tata always try to fulfilles it.

thanks

I am not getting some channels which are present in my package.Please make sure that you are not making this mistake again.

Thanking you,
Yuvaraj.B

I have been facing "no signal " and signal quality issues from past 3, 4 months. Even after repeated complaint issue is not taken upto. Service centre cancel complaint without fixing the problem and taking customer approval. Off late technical staff also miss behaved with me, they talk rudely. The parts are missing but because they are expensive, they are not installing it

Dear Sir/Madam

My Name is Prakash Chandra and My Tata Sky ID No.[protected]

I have a complaint that I have lost my old mobile no. [protected].

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected] ).

So please you update my new mobile no.in your siystem.

Thanks,

Regard !!
Prakash...

My customer I'd is [protected]
I did monthly Recharge of Rs 415 twice once on 25th January and another on 29th January using Mvisa service .Both the time money got debited from my account but was not received by your company. My Recharge was not done .
I called the customer care and they said the money will be reversed in 7 days but I have not yet received the refund neither my account got recharged .Please do needful and Recharge my account and start our Tatasky Services immediately. If you can not do anything we will be forced by other service provider. Reply at your earliest.

The Tata Sky DTH service provider launched a new package entitled "Tata Sky Guru" and called on my registered mobile number to give the information regarding this package on January 11, 2017. They mentioned that there will be a free trial for the package for first 5 days and after that if continued further, the package will be charged. We refused for the package then and there itself while on the call even after continuous and forcible assistance of the Tata sky customer care personnel and told them that we do not need any such package. We mentioned them clearly that if we would need any such package we would do a recharge for such package or call the customer care for any kind of assistance. But even then they activated that package and we were not knowing that. It came to our attention a month after when we did our next monthly recharge and came to know that our monthly subscription amount has been increased and the due date has been reduced. After informing the customer care about the problem, they didn't agree to their mistake and said that it is our responsibility to inform them and ask them to drop that particular package which they have started on trial basis and continued without our consent even when we refused for the activation of any such package.

I simply wish to get back the amount they have deducted from my account and stop any such activity in future because it harasses customers like us.

Last Sunday, due to voltage fluctuations my tata sky set box got damaged and I immediately called their customer service department to send the technician. There was no response for the next 2 days, then I called them again and finally they could manage to send 1 of there most untrained expert to check the setup box. Acc to him, the internal wires are burnt and he need to replace the set up box immediately. Going by his words, we asked him to replace it asap. Till then, we have been following up with there customer support department but no 1 is responding and that person is not picking up the call since past 7 days.

Guys, these companies are really fraud and they send the untrained professionals to your place to mislead the customers.

I am stuck now just because of the yearly package subscriprion service I availed from them.

Never go by their words and never subscribe to @Tata sky offers or any other services.

And, Beware!!! Next time u bring tata sky set up box at ur place.

They really harass their customers.

Idd [protected] informing you that don't add extra charges in my account...my recharge amount is 250 then the company change to Rs. 270.but now in Feb its change to Rs.285 without my permission how can it change plzz change and fix my amount to 270 otherwise I complain to consumer court...this is not way to add extra amount day by day...don't add extra amount..

My Tatasky ID : [protected]
My Name : Mr. [censored]aldas Goplani
My Mo : [protected]
Recharge reversal on date 16/01/2017
amount. 2450rs Recharge Reverse successfully on dealer account
but dealer Want To Recharge Not Reverse Please validate My Complaint
Please Hurry my Tatasky Account Is Deactivate On 25 Days So I Want To Take Action On My Complaint

I have missed my old no please chnge my tata sky registered no from [protected] to [protected]

Tata Sky — change mobile number
Dear Sir/Madam

My Name is rajasekar reddy.and My Tata Sky ID No.[protected]

I have a complane that I have lost my old mobile no.[protected].

In future my process in your company with my new mobile no.[protected]. and in future you contract me my new no. ( [protected]).

So please you update my new mobile no.in your siystem.

Thanks,...

Hi, I got new connection through dealer Prithikaa communication at Pallikaranai. But till now after 3 days, the connection is not activated. Even i called so many times both the dealer and tata sky no [protected], but they told it will activate in 2 hours and keep the tv on. still its not activated and i got the same response each time when i called them.