Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Nov 20, 2025
Complaints 2379
Resolved
30
Unresolved
2349
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harshita Ganti
Jul 5, 2023
Report
Copy

Address: Imprahimpatnam,Hyderabad

She didn’t even asked for ticket and with all due respect we payed for the charges and she is yelling at us for not paying before .This is the worst behaviour of her.
RTC No:0403
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    anilkumar31aug
    from Hyderabad, Telangana
    Jul 5, 2023
    Report
    Copy

    I lost my wallet yesterday around 6:30 pm- 7:00 pm, at last I have used my purse to purchase ticket from miyapur metro to ramchandrapuram. In my wallet having 2 one card cards one in the name of anil kumar nallabotula and other one gollakurma mythri and also having 2 debit cards in the name of gollakurma mythri .

    And it is a brown wallet, if you found please contact to [protected]
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Keshava Rao
      Jul 3, 2023
      Report
      Copy

      Address: Nacharam, Raghavendra Nagar

      I’m feeling waste of time travelling in TSRTC.
      Today (02/07/2023) I’m travelling from Tirupati to Hyderabad. At Tirupati bus started at around 11:15am. It has to reach Hyderabad by 11:30pm. Now the time is 11:48pm now the bus is at Balanagar. I need to travel from MGBS to Nacharam. Will I get city bus after I reached to MGBS. Who will take the responsibility. This bus has to reach Kurnool by 6:30pm but it reached 8:00pm. This late impact is affecting to my destination timing. This is not the first time it repeatedly happening in every journey with exclusively TSRTC. I need my amount as refund. Just now I reached at [protected]@1:45am
      +1 photos
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ashutosh_sh
        Jun 30, 2023
        Report
        Copy

        Address: tsrtc

        I lost my wallet while commuting in the Hyderabad to Achampet bus, I got down at Kadthal and noticed my wallet is missing after the bus started moving. It has my valuables. I tried called to TSRTC officials at achampet who said they would look into this but couldn't find my wallet.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Jun 25, 2023
          Report
          Copy

          Actually I booked ticket from macherla to Nellore.when booking time it shows 11:00pm reaching time.now almost 3 hours late and driver's are giving in approaite answer.
          My Ticket no is76704949.
          Can u pls consider and take some action
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jaya Prakash 66
            Jun 17, 2023
            Report
            Copy

            Good morning sir /madam
            This is to bring to your notice that, on 30/4/2023 bus from Hyderabad to Bangalore via kurnool, we boarded the bus in kurnool around 23:45, it was raining heavily and the bus driver denied to park elsewhere we boarded the bus drenching in rain despite saying the driver it's raining heavily and senior citizens were there, such a reckless behaviour from him .
            Main issue was in seat placement, we had advance booking, this guy after checking the tickets says " ekkada Kali undo akkada kuchondu" exactly the why should we book in advance., Some are sleeping on floor he has filled the bus .
            This was the worst service of a deluxe vehicle sir
            Please take this issue seriously and look into it
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nomula samatha Netha
              Jun 13, 2023
              Report
              Copy

              Address: Ibrahimpatnam bus ,telanagana

              I have boarded at hasthinapuram and had a day pass of yestarday which was valid till today morning 9:41 .And one conductor has said that 10 mins of buffer is accepted, Today the conductor has accepted only till sagarringroad and time was 9:38.

              He asked to ticket when i was one stop away from my destination.

              He forced me to buy ticket i thought its okay but he gave ticket from sagarring to nagole metro which is 25rupees.which is not fair.The time has crossed near kaminani hostpital he gave ticket from differnt place and charged more.When i asked him why uncle u gave this he said go complain if you think that its not fair file a case.

              It was 279 bus.(jbs)

              The bus number is ub5361
              +1 photos
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sai.karegawe
                from Hyderabad, Telangana
                Jun 13, 2023
                Report
                Copy

                Address: H.no. 8-118, Omarkhandaira, Hayath Nagar, Hyderabad, 501511

                I am K.Sai Krishna, Student of Siddhartha Institute of Computer Science (MBA), Yesterday I a have aborted a bus and made a Day pass of 24hrs at 11.00am and the TC has given me the ticket by writing in his hand writing because at the time of printing the paper was completed in the machine so, he has written it and given me the day pass but today I have faced the problem and near mehndipatnam when I have aborted the bus the lady conductor has started yelling at me and Said that she won't allow that pass for aborting the bus so, I have made a ticket. But she could spoke softly we are also humans not the animals and she has an arogant behaviour and she thinks that the whole bus is her own property, and she doesn't care about passengers how they are feeling, I have saw that she has started yelling at a women that she is not walking fastly, that women was holding 2 years old baby and how can she walk fastly, basic common sense she doesn't have. And the bus details are AP11Z7093. I don't know the lady conductor details. Please take a seviour action towards the conductors.
                +1 photos
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anirudh 77
                  from Nizamabad, Andhra Pradesh
                  Jun 11, 2023
                  Report
                  Copy

                  I am travelling in rajadhani bus from nizamabad to jbs..
                  At 12 pm bus,
                  Max all the seats are not comfortable there is no adjustment in seats it is very irritating to travel..
                  We are paying good amount to travel but there is no maintenance..
                  I am not mentioning bus number because I am in travelling please check it nizamabad bus station as i mention at above it started at around 12 pm from nizamabad.
                  Date:11/06/2023
                  Thank you.
                  Yous sincerely,
                  Telangana citizen.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    prasann9
                    from Hyderabad, Telangana
                    Jun 10, 2023
                    Report
                    Copy

                    Address: Korutla Bus Depot

                    We are traveling from Karimnagar to Hyderabad in the above mentioned Rajadhani AC bus, the AC is not working at all.

                    BUS Type: Rajadhani
                    BUS No: TS 21Z 0074
                    Service No: 7467

                    The driver behavior was also not proper, he is hesitant to close the front door. The door which departs driver area and passenger seating area which has AC.

                    It is suffocating, we've paid for AC service and we haven't received AC bus. This is violating consumer rights.

                    Do you have any explanation on this issue?
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Jun 10, 2023
                      Report
                      Copy

                      Address: Kphn

                      I have booked tickets for Rajadhani bus from kodada to hyd. The bus running late by one hour, while reached it's not RAJADHANI bus, it's a ordinary metro AC bus. While I am asking the driver regarding to the bus, he says it's not my own bus, they given this one n I took. The bus should be reach 23:30pm but it's reached 1:30am, even the road is free and that's in highway also he running the bus in 34-39km/hr speed. If we asked saying will go.. will go..
                      TSRTC. Details Journey: KODAD-HYDERABAD Service No: 1412 Driver: G SRINIVAS Contact No.: [protected] Pls report 15 min before departure: 09-Jun-2023 19:45.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Avinash Pasupuleti
                        Jun 8, 2023
                        Report
                        Copy

                        Address: Telengana

                        We have in a TSRTC bus with service code / name : 2416 / RJY-KMM-BHEL on 06.06.2023 with ticket number 75904364.

                        The driver and the conductors are having so much of behavioral issues. They are very rude with all the passengers including us. they are stopping the bus several times without any proper reason and taking the money from the others for taking the parcels and all. we have seen that both of them taken 1KG Kaju from the vendor to transport some of the goods which is placed in the driver seat.

                        Blocked the bus path way with the parcels which makes so much of discomfort for the passengers while boarding and getting down with the children and luggage.

                        He stopped in the middle of the road and asked us to get down in heavy traffic back side. this kind of behavior we have never experienced with APSRTC drivers from next time onwards we are planning to book tickets from APSRTC only.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhishekkumarsingg
                          Jun 7, 2023
                          Jun 7, 2023
                          This thread was updated on Jun 7, 2023
                          Report
                          Copy

                          Address: HYDERABAD

                          I booked 3 tickets worth Rs3900 amount has been deducted from my account but tickets booking has failed.

                          My register mob no-[protected]
                          Booking date and time -07/06/2023 07:23Am
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Please refund my amount as I am in big trouble

                          Refund regarding - Comment #4108600 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aipathi rao
                            Jun 6, 2023
                            Report
                            Copy

                            Here I am complaining about the hygiene of the bus seat where I felt very uncomfortable. Since I have dust allergy I couldn't able to sit and enjoy my journey.
                            TKT NO 76009315, NAME:URMA IPATHI RAO, HYDERABAD-BHADRACHALAM, Boarding at:HYDERABAD MGBS, Dropping at:BHADRACHALAM BS, SRVC NO:7645(NZB - BCM) Seats:19(M), FARE:630, DOJ:06-Jun-23 09:00 PM, Arrival Time:07-Jun-23 04:45 AM, Up Distance:315(KM).
                            Kindly take necessary action with respect that hygiene.
                            Thank you.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aarthi Bandam
                              Jun 5, 2023
                              Report
                              Copy

                              On Friday ie 2-06-23 I was travelling from Shivarampally to Gayatrinagar in 300 number(ordinary bus) bus around 4:30pm
                              I forgot my green colour borosil water bottle (which costs around nearly 800 rupees in the bus
                              Pls find that bottle🙏🙏
                              +1 photos
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pradeep15193
                                from Hyderabad, Telangana
                                Jun 4, 2023
                                Report
                                Copy

                                Booked ticket on 4th May from Warangal/Hanumakonda to Hyderabad/Uppal, payment made via Paytm, transaction was successful but tickets are not booked, please return my money

                                Please find details below

                                Transaction ID [protected]
                                Name Pradeep
                                Mail id [protected]@gmail.com
                                Mobile number [protected]
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sai Suguna
                                  Jun 4, 2023
                                  Report
                                  Copy

                                  Address: Telangana

                                  Team,

                                  I have travelled on service number 19662

                                  I have to travel with egaruda service on[protected] but bus was delayed 2 hours and rajdhani service was arrived after 2 hours.

                                  Bus was not at all clean, noisy and very unpleasant journey,

                                  Need immediate assistance. Attached ticket details for your reference. Need a resolution for the time and situation occurred as I was traveling alone and had to wait for so long.
                                  Kindly revert on this.

                                  Sai Suguna Yarlagadda
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    baradisriveka
                                    Jun 2, 2023
                                    Report
                                    Copy

                                    Address: 1-4-27/71/69 padmashali colony kavadiguda Hyderabad

                                    I lost my bus pass on 13th May at night at 280 bus number and the last date of bus pass was 8th June can i please get my bus pass back please my name is baradi sriveka and my college was aurora institute of technology ghatkesar
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Saikumar1998
                                      May 31, 2023
                                      Report
                                      Copy

                                      I am Sai kumar thaduri. I have book tickets from Jannaram to Hyderabad worth of 1060 rupees on 27th May 2023. Money is deducted even after the screen showed me payment unsuccess full and booking un successful. I have not received any refund yet. The payment reference number is[protected].
                                      +1 photos
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        U
                                        U Sriram reddy
                                        from Hanamakonda, Andhra Pradesh
                                        May 29, 2023
                                        Report
                                        Copy

                                        Fare is 370. But it is not like the Express bus. I am sitting in last seat middle (29)of bus number. TS 09 Z 7672.
                                        Main issue is. I was seating on top of seat hitch is above Engine The engine is becoming hot. And my seat is becoming Soo hot. And also no AC.
                                        The condition of AC is not good. And there is AC coming to this place.
                                        This is not at all fair. I’m getting sweat ..
                                        I want solution to my problem.
                                        The hotness of seat cannot be shown in pics. Understand that.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit