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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 11

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R
Rajesh Vasamshetty
May 22, 2023
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AP29z 4812 bus in 217C route has not stopped in bus in allwyn bus stop.This is not the first time it happens always in this bus stop.Also due to the fear of traffic police they are making the public to suffer.
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    C
    Chaithanya swaroop
    May 21, 2023
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    The ac is not working good in the rajadhani bhs which I am traveling from nirmal to Hyderabad it is not at all worth for the ticket fare
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      S
      May 20, 2023
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      AC is not working, serving with hot water In Garuda plus Nizamabad depo bus ts16z0127
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        P
        pawan_rb
        May 20, 2023
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        Address: Nakkalagutta, Hanamkonda

        As the main door not working in the rajadhani ac which we’re traveling from hyderabad - hanamkonda & the bus no. TS 03 Z 0413
        However the traveller opts the ac bus to avoid heat & after boarding if this’s the situation why to board this & why the TSRTC charge us more than the regular
        +1 videos
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          S
          Sandybittu
          May 20, 2023
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          Bus service no is 8194 uid no is 5880 Bus condition is very poor AC is not working in rajdhani bus
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            V
            Vinay133
            May 18, 2023
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            Actually i am travelling from nagarkurnool to Hyderabad the charges were 180
            But for nagarkurnool to shamshabad fare is 180
            Shamshad to Hyderabad nearly 20 km
            But why the charges are same for Hyderabad and shamshabad. Can you say the answer or forward to ktr sir
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              K
              Kishor2145
              May 17, 2023
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              Address: Hyderabad

              Service no 8067 from MGBS-KZNR was supposed to be in JBS by 19:00 on 17/5/2023 bus was late by 70 mnts. When asked about reason driver answered rudely that he may come 2/3 hours late we passengers have to wait and he will come at the time he wish to come. Further added if we wish ti travel we should wait or we may Choose other mode of transport. This reflects poorly for TSRTC. By this late I will be Missing some important event scheduled tonight. Please take suitable action. I'll be saving this complaint number as I'm expecting the action taken to be informed. If not I'll approach consumer forum
              Ticket booked under name
              Macherla Kishore Kumar
              Ticket no 75304338
              Regards..
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                H
                Harshini1
                from Mancherial, Andhra Pradesh
                May 17, 2023
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                Hello,
                I had a reservation for secunderabad to mancherial bus on 17th may 5.30am at JBS for myself and my 2 year old daughter.I have boarded bus at jbs by 5.35am but my seat was already taken away by someone else.I don't understand what dealing driver had with other passenger told driver that I have reservation but he says you have to come early to get your reserved seat and have asked me to take last back seat.

                If I had to come early to get a front seat I don't understand what is the point in doing reservation.I struggled get my seat as I have 2 year old kid it will be difficult to adjust in back seat but driver dint give my seat and I had to adjust in last seat.

                Iam traveling alone with my daughter, Iam not sure if this driver is like this with all passengers i feel driver is taking this advantage because iam an women with small kid

                Details:
                SeRvice no:8176
                Super luxury bus
                MGBS to MANCHERIAL
                17TH MAY
                Starts at 5.30am at JBS
                +1 photos
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                  R
                  Rani YM
                  May 16, 2023
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                  TS07Z bus no.219/229 didn't stop at madeenaguda bus stand at 2 30pm today dt.16.05.2023...In the hot sun I was standing and waving the hand still Driver didn't observe...

                  This is public transport and not stopping for public ...not even considering hot sun...please take action
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                    M
                    Meera Vali Shaik
                    from Vijayawada, Andhra Pradesh
                    May 16, 2023
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                    Address: Vijayawada

                    Dear sir,

                    I am regular passenger from vijayawada to Suryapet in Rajdhani Bus Service . I am banker and i have to reach my office by 9:30 am at any cost . So i prefer Rajdhani service to Hyderabad via kodad and suryapet .
                    But today, i was not allowed to board the bus (6553 service No) inspite of free seats available and bus having stop at suryapet in board.
                    I enquired with the counter people and they also spoke rudely that only Hyderabad people given preference.
                    Are we not passengers?

                    I was totally distressed with the behaviour of tsrtc people.
                    I cleary need an explanation for this or i am never going to board tsrtc buses.
                    +1 photos
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                      S
                      Swathi@s
                      May 15, 2023
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                      Respected Sir/Madam,

                      It is to inform that, the express buses which are available from godhavarikani to hyderabad are going with very low speed. As so many employees working in hyderabad start at early morning to reach office on time (9 or 10 am). As the buses not going to destination I. e., hyderabad on time the employees are facing inconvenience in their offices. So, please resolve the issue at the earliest. Due to this so many employees are affected.

                      Thanking you.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        N
                        Nikhilachalla
                        from Uppal Kalan, Andhra Pradesh
                        May 14, 2023
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                        Address: Uppal

                        There are only 2 metro express busses from uppal to waverock. There are no AC bussess. Please restart AC busses as it will be convient from passengers who would lije to take this route. Also please increase number of busses from uppal to waverock as 2 busses are not sufficient.
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                          S
                          May 14, 2023
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                          Respected sir/madam
                          I have booked ticket online from jagityal to Vijayawada on 11-05-23, the same day my journey has started at 9.00 pm. Early morning at 5.30 am[protected] I have reached Vijayawada after going home I have noticed that some one in the bus have stolen my "Ear buds and my Clg ID card", soon after knowing I have contacted that bus conductor he said he will check and call you back, around 4.00 pm when I called back that conductor he said there is ID Card in bus but no ear buds.[protected] the same day evening the bus coming Vijayawada the conductor said come and collect the ID Card. But I have lost my Earbuds which costs 3.5k during my journey time on 11-05-23 to 12-05-24. Ear buds kept in a earphone pouch (black colour). the bus was new ones and there is an CC camera inside the bus so I request the TSRTC to go throw the vedio footage. My seat number during the journey is 15(W) bag is an brown leather bag. Bus number "TS18Z0059". At the time of my journey at night someone robbed from my bag so please 🙏 check the cc camera footage and get back my earbuds soon.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            K
                            May 14, 2023
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                            Address: Hafeezpet Hyderabad

                            Hi, Yesterday[protected] Saturday night at 12:20AM i went to Miyapur Busstop to board the bus to Vijayawada. Then the TSRTC's Lahari Non-Ac sleeper bus came to Miyapur Busstop.I asked the driver is there any berth is available or not Then he replies yes sir there is one seat available in Upper berth.I asked to give the ticket he said it's cost 650.I said ok please give me a ticket and Berth number.He replies the cost of the ticket is 1000, i was shocked and asked the reason, he said it's an employee reserved seat that seat i am giving to you, so you have to pay that extra 400, ok then u will give me the 1000rs on the ticket, he said no price is 600 only but u have pay 400 extra to me like, i Said i can't pay that much, he rudely replies me like then go and board other vehicles
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              J
                              Janvi Agarwal
                              from Hyderabad, Telangana
                              May 13, 2023
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                              I Janvi Agarwal booked a ticket from Hyderabad to Nirmal on 13 may 2023.but i didn't receive any message or email regarding my ticket. Please kindly see to this issue
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                N
                                Neelima prash
                                May 13, 2023
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                                I have booked a ticket and at my place AC vents not there. When I asked about the same to conductor he is very irresponsible and didn't respond at all. Due to which we got so suffocated and got so much trouble in the whole travel. please take this in a serious note.

                                Bus details:
                                Ticket NO: 75150875
                                Name: Neelima
                                PNBS-VJA-Miyapur
                                Service NO: 1102/VJA-HYD-MYPR
                                Seats: 17, 18 (F, M)
                                Fare: INR.1500.0,
                                Date Of Journey: 13-May-2023, 04:00 PM hrs
                                Arrival Time: 13-May-2023, 10:00 PM
                                UID: 4180
                                Ph.: [protected]
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  N
                                  Nagaraj981
                                  from Nirmal, Andhra Pradesh
                                  May 12, 2023
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                                  Address: Hyderabad
                                  Website: Tsrtc.com

                                  I booked bus on 12 of may 2023 at 9:15 pm it's almost 11:00 pm in the night from Hyderabad to Nirmal. and even the bus driver is not assigned to the bus and I didn't got any information regarding the delay . Whats the point of making reservations if this type of situations takes place if faced this several times but this time it's a more waiting here happened for almost. 2 hours. The service no is 8007 of Tsrtc on 12 of may 2023. I need my full refund and explaination regarding this condition to take place .
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    S
                                    Singireddy Reddy
                                    from Delhi, Delhi
                                    May 12, 2023
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                                    Bus service no 8009 .I booked this bus for the arrival time of 5.30 but it is arrived at 7. 00 . then what is the need of booking though it is becoming late always
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                                      PramodNani
                                      from Hyderabad, Andhra Pradesh
                                      May 12, 2023
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                                      TSRTC Bus drive with reckless driving has hit my fathers In-laws Car. Damaging the car and left without stopping. Given same writtem complaint at Mahabubnagar Bus Stand

                                      Name - PBBAARAJU VENKAT RAO
                                      Car Number - TS 07 GU 8550
                                      TSRTC Bus No - TS 06 UD 9778
                                      +1 photos
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                                        A
                                        Alfred Raju
                                        May 12, 2023
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                                        The Rajadhani AC bus which is scheduled at 3pm from warangal to uppal doesn't have a working AC but just the blowers are working. The passengers were sweating and nrml busses seemed better. Since passengers are charged for AC, authorities must check the condition before scheduling the bus. I'm utterly disappointed by tsrtc Rajadhani busses. Hope the authorities take necessary measures to make the journey more comfortable as this is summer season.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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