Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

The complaint is regarding is the day pass is consists of r s.80 and he typed wrongly. The conductor typed wrong in sex as male but i am female. But bus was very rush and even did not have place to stand in the bus. I have give money and took the ticket. The bus number 25 from ih statue (Alwal). I climbed at jbs but still did not ask me pass. Please make the conductors awareness of machine. I kindly request to the team to the complaint seriously and may not suffer other middle class people. Today to me it is loss of rs.80and always the charging for the ticket wherever i go

Hi,

My name is sushma. Today i. E.14feb, 2018, i board the govt bus from chandanagar bus stop at 3:10pm. When the conductor asked me for the ticket, i told me to give it for kphb and was handing him a 50rs note. He refused to take the money saying that he don't have change. I i have asked other passengers too but not getting change. After a min, the conductor starting misbehaving with me and abuse me in front of all passengers. I didn't know telugu so i asked him to speak in hindi/english. He was shouting and told the driver to stop the bus in the middle of the road. I told the conductor to behave properly but he was not listening and was continuously shouting by saying 'utar chal bus se'. It was like horrible moment for me as the driver stopped the bus and conductor was continuosly shouting over me.
I am completely shocked by this incident. What was my fault in this?? 50rs change is not a big deal today.., i mean i travel daily and have never seen this kind of conductor ever who doesn't even know how to talk. Due to his shouting, i got so scared that i forgot to note down the bus number. This type of behaviour is completely intolerable. If you can track the bus with the time i have provided that would be very helpful.

Completely disappointed!!!

The conductor of the bus has given ticket where the drop stage is amberpet which is 2 stages after the actual drop stage that I had to get down( prashanth nagar). It was an ordinary bus and the ticket from my stage(ramnagar gundu) to the drop stage(prashanth nagar)is minimum. I have attached screenshot of ticket.
Bus Number: AP11Z194
Route: secundrabad to Dilsukhnagar 107V/S
Time : around 6:30.
Date : 14/02/2018

The driver is driving the bus In such a way that it may lead to severe damage which cab include life's.
When I asked him to drive slowly two of them the driver and the ticket conductor started arguing.
TS08UB3199 Is the registration number .
Please take serious actions kindly.
Don't encourage these kind of people.
I have proofs too.
With regards "Bhatnagar"

Dear sir
I had booked ticket from srisailam to hyderabad on 19/1/2018 for journey date 31/01/2018 for 2 persons. The details are as under:
Ticket no. 56608628
Service no. 1271 dt. 31/01/2018 time 12 noon
Uid no. 5746
Persons 2, ticket amt rs 761/-
S venkateswarlu 63 seat no
S umamaheswari 60 seat no.

This above service did not operate on 31/01/2018. We got booked tickets for the next bus at 1 pm on 31st and reached hyderabad by service no.1310, ticket no. 56707708.
Since 31/01/2018, i am talking to customer care and picket depot officials, but all are evading to help me. The service is not cancelled in the system even till today. Picket depot officials say talk to customer care and customer care vice versa. Effectively, i am deprived of my hard earned refund money. I am a senior citizen and this as a great harassment. Pl help me.
My email: [protected]@gmail.com
Yours faithfully
S venkateswarlu

Bus no. Ap 24z 0018 devarakonda depot the bus started from nalgonda to devarakonda on 09.02.2018 at 8.20am. Conductor abusing with rough language at teratigudem village. The lady requested to conductor kindly stop the bus at teratigudem village she asked, she took the ticket for next coming bus stop of junutla village. Kindly take nessary action because the public suffering with that type of conductor behaviour

Hi team,
I have booked ticket in tsrtc and cancelled a long ago, but till now, my money is not get credited.
I emailed and called to customer care, there is no proper response and t they are showing disloyalty towards customers.
Ticket number: 56354538, uid: 8757
Ob ref number:[protected]
Passenger details: sandeep kesa,
Contact: [protected]@outlook.com.

As a government organization, the service should be loyal and timely manner, but this case they are lazy and not providing proper services to the people in the state.

Sir,
104a almasguda buses not available at night time 9:15 pm to 11:00pm.
In previous 2 months, one week catch 104a bus at 9:50 pm. I am following attached tsrtc. Jpg timings in this website.http://www.hyderabadcitybus.in/route-no/104a/

Please provide these services (Or) from is sadan (Santosh nagar) to almasguda service provide that time.
Thank you,
Regards,
Srinivas.

Service number 7356 bus has to departure by 06:30am from jubilee bus station. But it arrived at 07:00am and departured at 08:00am.
If cm kcr is really working for public, he has to suspend all the respective people who caused this inconvenience to the public. And he has justify to the people regarding bus timings in the state.
This is the worst public transportation system in the world. Better privatize this.

I want to see my country good and better
- jai hind

Telangana state road transport corporation [tsrtc] — amount debited to my credit card but ticket is not booked

1 review
B shushrutha on jan 31 2018
Submit a complaint
I have tried to book ticket on[protected] at 12:09hours at tgsrtc52478 by vajra bus from warangal (Nit college bus stop) to hyderabad (Kphb 3rd phase) but amount of rs.298/- was debited to my credit card and transaction was failed and ticket was not booked. I contacted 24/7 customer support of tsrtc but there was no response. So kindly see to this issue and make my payment refund

I purchased a ticket from karimnagar to jbs on 29 jan 2018.
The service number is 7001. My ticket number is 56689109. I am allotted the seat with the number 28.
As per the description, the seat should be a push back seat. But due to malfunctioning of the lever, i was unable to push the seat back due to which i was unable to sleep. As it was night journey it gave a lot discomfort for me. More over my fellow passengers were happy with their seats and comfortably got the push back facility for which they paid the charge. It was really hurting for me.
Why should not i complaint to consumer forum.
Even though i complained this issue yo the driver, he was simply reluctant.
The bus number was ts 07 z 4018.

I am k raghavendra kumar, i am physically challenged person and i was waiting for bus in jadcherla on 28.01.18, 00.20 am towards mahabubnagar, nrpt depot deluxe bus came, and he (Driver) was stopped bus for 5 seconds for getting down of one passenger, which is also stopped sofar from the bus stop. Sothat i have started running to catch the bus, but he could not stopped the bus.
During running i was fell down and the bus was went infront of me and showing hand, still he was not stopped, i was very much not satisfied with his behaviour (Service). The bus details are
Bus no. Ap 29z 1248, deluxe
At jadcherla on 28.01.18 at 00.20am

Kindly ask the explanation and punish him for not stopping the bus in the busstops

I have got the xerox paper of the bus pass and i thought of applying the student pass through my college but i have lost it in my college. I don't know what to do now please give me any solution to get another pass. I request you kindly. Please it's my humble request. Can i apply for the new one or not, if not what can i do it will be too difficult for me without a bus pass. Please

Hi,
I have catched bus from Shamshabad to JNTU of Bus No Ap 11z 7313 at 5.50 pm .with in 10 minutes driver had issued Tickets .
And almost waited for 40 minutes, and the bus condition was very bad, worst than a normal local bus, no Ac is working, and with very bad smell.
Not expect a Airport service bus with this condition.Mainly the Bus like this condition will de-valuate our transport system and value of our state .

God..
While typing the complaint only bus got stopped with some issue.

I löst my buss pass in the buss when i was coming in the bus i showed my buss to the conductor and kept it in the back pocket and after when i was come back to home i checked my buss pass in my back pocket nur it was not there so please kindly take my request and give to mee aa new buss pass pleaseeee i want my buss pass in two days soooo please take my request

Tsrtc. Journey: godavarikhani-jbs reserved service no: 7268 driver: k sampath contact no.: [protected] is expected to leave from the start point godavarikhani at 6.30am. The bus directly comes from depo and starts from godavarikhani station. But driver is very careless and reached at 6.40am. Further checking of reserved tickets and issuing tickets to unreserved members has made the bus to start at 7.01am. Why does the service is not as per the commited time. Why passengers have to suffer for driver personal delay. This is exploiting the customer and his expectations on what time he would reach, and collapsing his scheduled plans. Is it not tsrtc responsibility to make the bus to start at the right time. If the bus service is from different station we would have thought that there could be delay due to some traffic or other issues. But this bus has come from bus depot which is just infront of bus station. I asked in the enquiry from 6.20am to 6.40am on whereabouts of bus. They mentioned that driver is delaying and asked me to question driver once he comes. He was impolite to me. Staff and the service by tsrtc is in this way affecting passengers.

Dear Customer care team
We have done reservation in metro express for 3, 4 seats. Our opposite seats are 7, 8 ladies reserved but conductor changed as per his convenience to sell other empty seats this seats are occupied by gents and we are not comfortable in journey.
Other problem at time of reservation seats views are chronological but her metro seating is different.
Please consider Our complaint.

I have boarded a deluxe service to travel from kazipet (In warangal dist) to uppal ring road.
Drt number : 653031
Tn-a22256 on 13/01/2018 at 12.49pm.
The so called deluxe bus was not at all a deluxe bus.
Unfortunately i got the last seat. The journey was horrible as the suspension was not good and the comfort was zero.
Tsrtc should concentrate more on the quality of buses before hiking the prices.
The other important thing is the cleanliness which is worst. The seats are very dirty as well.

Respected authority,
At this very moment m in d bus service number 7995 (Nirmal to hyderabad). The bus is so unkept.. Theres dust.. It's sofficating inside the bus.. N the driver isn't putting the ac on.. Such condition in d bus can b a cause for respiratory illness.. It's apauling situation.. M a doctor n very unpleased with the condition of the bus maitainance..

Hi,
Today i have met an incident where the bus number ap28z 3590 driver stopped the bus at kothaguda junction for his own refreshments. Upon asking for the delay, they are saying that they want refreshments for sometime. By seeing at this another two city buses took halt. Please take action so that this won’t repeat in future.

Regards,
Preetham
Ph: [protected]