Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500087

Dear sir, we are regular passenger from ambedkar nagar to afzalgunj. We find that bus no. 3d metro express from kushaiguda depot removed from service without any reason. We have submitted our requests on more than one occasion but no solution. We request you to please reconsider and reinstate the service on our route immediately. Regards, naveen kumar

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500072

Hi,

I booked a ticket from hyderabad to tirupati in tsrtc. Bus time was 7:30pm bus came at 8:25pm till that time no information about bus status. If we ask enquiry they will say it will come to platform.

After getinto the bus now am facing sound issues. All window glasses are shaking. Tv is not turned on.

Y we need to pay money for these type services.

Journey date:[protected].

Regards,
Upendar

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Dec 23, 2017

Updated by upendar bobba After discussing with driver he is suggesting me to put some paper between the glass.

Dec 23, 2017

Updated by upendar bobba After 4:40hrs journey still am unable to sleep due to sounds.

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U

upendar bobba

from Manuguru, Telangana

Dec 22, 2017

Service no 8153

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U

upendar bobba

from Manuguru, Telangana

Jan 3, 2018

Very bad service...

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Sir, i want to draw your kind attention of the bus and train services with this district. The passengers face hardship because there is no sufficient public transportation facilities, especially in festival times and in holidays to go their respective home towns. There is only 2 buses provided in official site of tsrtc site. How all the people can spend for private transport?. Even there is no vacant in rail transport particularly in 12 jan 2018 to 17 jan 2018.
I, therefore request you to check out the matter and provide sufficient public transportation facility in festival times and provide more special buses and trains with affordable cost.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Unnao, Uttar Pradesh

Dear sir/madam,

I was waiting for a bus at abids @ 8:40 am to catch a bus to madhapur police station, couple of minutes later route no. 127 k (Tna40320) - musheeerabad depot bus approached towards bus stop but is didn't stop and i had board bus in running, behind me was a senior citizen requesting to stop the bus but neither driver stopped or conductor made a call to stop the bus, while buying my ticket when i asked conductor why was bus didn't stopped at the bus stop he says "there are 3 buses coming behind", and few fellow passengers asked the same and conductor was arguing, mean while driver stopped the bus aside, conductor and driver had a conversation and driver started driving @ < 25 - 30 kmph speed on purpose (Even though there isn't much traffic on the road). This continues until a women passenger questioned driver and driver says woman to come and drive instead and there was an argument happening in the front, when i intervened and asked driver claims bus is not in good condition (Breaks weren't applying properly).

This behavior seems to be regular and repetitive (Few fellow passengers were claiming so) with the driver.

When driver claims the breaks were not in condition and says depot is asking them to drive the same bus, which means tsrtc is knowingly putting passengers in danger...

Kindly look into the issue and take a strict action against the driver and conductor.

Driver id : 220216
Conductor id: 270484

+1 photos

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Address: Hyderabad, Andhra Pradesh, 5300034

I caught bus from karimnagar to ramagundam which cost 46/-, i had given 50/- and conductor told 4/- will be given when the stop comes.
And he told godavarikhani has come, he didn't tell that about ramagundam has come to get down and while i getting down i was asking for balance he told first to get down and he didn't give the balance also.
I don't know what kind of person he is.
Please do the needful

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Dear sir/madam,

Name of the drive grs nayek service no 3610.

The drive behaviour was so annoying. He make me stand on the bus and he also warned me that i will make you get out the bus. If you don’t show the ticket number after 5min i showed the ticket number then he started arguing with me. The drive is very rude in my place if there is girl it should be horrible. The government should take action on him for bad behaviour.

Warm regards,
Praveen

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I catched bus from a nearest bus stop to checkbost jublee hills - 127k express. I gave 20 rs + 3 rs change. Ticket fare is 14 rs. Conductor asked 1rs. I told not there. I wanna drop at kothaguda. Before kothaguda i asked conductor u want to give me 9 rs. He shown me all 10 notes in his purse saying i gave 10 rs. I dropped down, my stop came. Please take neccessary action.

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Address: Hyderabad, Andhra Pradesh, 500037

Date of incident 02/08/2017
Place of incident gandhi nagar bus stop
Time evening 4:30 pm
Sir, when i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 30s bus
My bus pass is lost
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Dec 09, 2017

Updated by Kakun kumar Date of incident 14/09/2017
Place of incident Gandhi nagar bus stop
Time evening 4:30pm
Sir, When i was in the bus i took the pass and showed to the conductor and kept in my pocket but i think it slipped in the bus
It was a 30s bus
My student bus pass is lost
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

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G

giri1516

from Vijayawada, Andhra Pradesh

Dec 18, 2017

Iam traveling from bowenpally to Jagathgirigutta but conductor is taking fare from jbs to Jagathgirigutta...frm bowenpally it is 11/- but he took 15/-is this service ur giving to public
ap36z0249

i lost my student bus pass and id - Comment #2950540 - Image #0

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Tsrtc metro luxury ac bus ticket amount is more than the actual.
Ex: fare from two stops.
Darga to waverock fare :30-00 and gst 1:50. But the ticket charge is 32rs.
Khagaguda to waverock : fare:25.00 and gst :1.25. But the ticket charge is 27rs.
How come tsrtc collects the extra rounded amount. If 25ps and 50ps are not valid, you can either set the gst in rounded values only or if you want round the value 26.25 can be made 26 but not as 27.
Why cant tsrtc board look into this issue.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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V

vikranth reddy88

Dec 12, 2017

Government area alloted for play groud/park, is illegally registered
location- ploy no- 189, beside mother dairy, life spring hospital road, jawahar nagar, moula ali, hyderabad, 500040.
By G Arun Kumar, [protected]
resident of Hno 40-282, jawahar nagar, moula ali, Hyderabad, 500040.

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C

Chintu Bhargava

from Vijayawada, Andhra Pradesh

Dec 12, 2017

TS23Z0024 number bus driver hit our bike and used bad words upon us and even he didn't say any apologize the driver has black spectacles please take some action upon that driver

bus fare in metro luxury ac - Comment #2945437 - Image #0

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S

Sukreeti Sharma Nalla

from Hyderabad, Telangana

Dec 18, 2017

Bus number AP11Z 3935, hit my car and ran away near Apollo hospital near secunderabad railway station. High traffic area and my car was not even moving, bus driver still managed to hit my car and ran away. Please look into this matter at the earliest. My car got huge scratches at side above tire and also side mirror got scratched.

bus fare in metro luxury ac - Comment #2950545 - Image #0

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B

Balram Mitta

from Vijayawada, Andhra Pradesh

Dec 19, 2017

I have lost my buspass near ghatkesar.
please i want new pass issued
i request with my humble heart please kindly issue a new pass.

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Address: Hyderabad, Andhra Pradesh

Today morning (10:10am) i have parked my car near apollo medical shop located in narne road (Way from dargah to film nagar). I took my medicines and was walking towards my car where a bus from backside with high speed came towards me and almost hit me it was just miss. That is a narrow road why the driver has to increase the speed level. The bus driver didn't even care to turn back.
Bus number : ap29z3255

Pls take a strict action on this. If i have not moved today i would have died with an accident.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Dec 08, 2017

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ConsumerComplaints.in › Telangana State Road Transport Corporation [TSRTC] › Telangana State Road Transport Corporation [TSRTC] — bus early started
Telangana State Road Transport Corporation [TSRTC] — bus early started

1 Review
Gu Gurrapu Narender on Dec 8, 2017
Mark as Resolved

Good morning sir, బోధన్ -సికింద్రాబాద్ బస్ ఉదయం 6.45కి వెళ్ళాలి.కానీ ఈ రోజు 6.35 కి బయలుదేరింది.దీనివల్ల మా జాబ్ కి ఇబ్బంది అవుతుంది..సమయసారని పాటించడం లేదు చర్య తీసుకోగలరు..

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Telangana State Road Transport Corporation [TSRTC]
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phone +91 84 9990 XXXX
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Related Complaints
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Telangana State Road Transport Corporation [TSRTC] - provision of ladies seats [3]
Telangana State Road Transport Corporation [TSRTC] - tsrtc driver breaching policies [3]
View all Telangana State Road Transport Corporation [TSRTC] Reviews
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G

Gurrapu Narender

from Vijayawada, Andhra Pradesh

Dec 13, 2017

Good morning sir, బోధన్ -సికింద్రాబాద్ బస్ ఉదయం 6.45కి వెళ్ళాలి.కానీ ఈ రోజు 6.35 కి బయలుదేరింది.దీనివల్ల మా జాబ్ కి ఇబ్బంది అవుతుంది..సమయసారని పాటించడం లేదు చర్య తీసుకోగలరు..

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S

Srikanth Reddy Modugu

from Hyderabad, Telangana

Dec 15, 2017

Hello,
I have seen many times and now I decided to bring it to your notice that why the depot manager contact number in rtc busses has been hidden and damaged.
I observed this in max all busses. It is due to bus crew afraid of complaints which may cause due to their bad service?

rash driving on a narrow road with high speed - Comment #2949073 - Image #0

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I travelled in tsrtc bus from karimnagar to bangalore on sunday 02nd december 2017, service number :7079, seat no: 45 ticket number :56109886.

The seat that i booked had cost me rs. 1344 from karimnagar to bangalore. But it was not comfortable to say the least. The seat would not lean back more than a couple of inches, the ac vents were positioned wrong and the whole bus was dusty and smelly which left me with a searing headache for two days after the journey.

To make matters worse, when the bus was stopped for dinner break at hotel green asiana a/c at 11:30 pm, most of the passengers were asleep and only couple of people left the bus yet the staff had turned the bus off which resulted in suffocation for a short period, this resulted in most of the people waking up not able to understand what the problem was, this was extremely irresponsible on the part of the staff and could have had more further implications if they had not returned for some more time.

Keeping the matters above in mind, i request you to reimburse part or full amount of my journey as i have had possibly the worst journey so far and having serious reconsiderations about travelling again with tsrtc.

Hope you resolve this at the earliest.

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500044

On[protected] tsrtc bus number ap11z 6261 at government fever hospitals towards to tilak nagar signal my bike got accident at 7:20 pm by bike was hit by bus suddenly i felt on the road traffic constable help to move on. I was crossing the signal going towards tilak nagar with right turn from back side bus was hit to my bike i went and bus driver was misbehaving words using and i went forward and stop the bus i taken picture of driver and bus number using bad words please took action on the driver immediately

+2 photos

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Bhuvana Devireddy

from Hyderabad, Telangana

Jan 22, 2019

Buses not stopping in the bus stop. Even though the bus is empty driver is not stopping the bus. Driver is using abusive language on passengers. Bus from Secunderabad to RGI airport (90L/251)

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Hi sir i am written this complaint about regarding the buses not available at CLG stop .this is near nizam institute of engineering and st Mary engineering CLG the buses are only 3 in this route so we are facing problems to catch the bus and the are 500 to 800 students WO are travelling in rtc so it is not much conjested or half of the students are facing problem to go back to home .and students are foot boarding to much nearly it is very much dangerous .so plz I kindly request u to take serious action up on this problem.I hope u will understand the problem of students and hop we will get a positive repily up on this . thanking u

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When ever i get into the bus i won't be given my change immediately they always take off the change and go off and if i ask the for ameetpet satyam they give the ticket to sr nagar even if i get in thw bus at paradise a 1 rs is worth for me for my second bus ticket but these people take off the ticket on their wish and say its machine code dats it and when ever i go and constantly ask my change they keep their faces in such a manner that we feel uncomfortable they become angry when we ask our change from many times and sometimes they never stop the bus in a bustop

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Address: Kurnool, Andhra Pradesh, 518360

Website: Amount not refund

Dear sir,

I had booked a 2 tickets from yemmiganur to hyderabad on 12 nov 2017 at 11:45p. M through abhi bus app. But the bus has crossed my boarding point before the boarding time without any information.

Ticket no: 55961506

After several remainders they had raised the complaint

Complaint no: 353356.

After several call i didn't get any call or refund amount.

I called evry day to abhi bus and rtc. I lost 10 rupees by each call daily. Till now i lost 200 rupees but no result is there..

It is large amount for average peoples. But deputy manager has not react any issues.. Kindly do the needful.

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Address: Hyderabad, Andhra Pradesh

Hi i was travelling as usual to my office by bus from gangaram to jntu.
As per my knowledge ordinary bus charges 9/-
Metro 12/-
Jnnurm 13/-, i boarded on jnnurm he was charging me 14/- i argued and left the bus
Bus number is ap11z7243 on 4 dec 2017 monday 10.00 am
I asked him why?
He told gangaram comes under chandanagar bus stop isn't it a silly answer. Then why it is called gangaram bus stop. It shud named chandanagar bus stop number2

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Address: Hyderabad, Andhra Pradesh, 500068

Website: www.tsrtconline.in

I reserved bus ticket through tsrtc online booking from vanastalipuram to ongole on[protected]. Bus service number is 1642 and service route is from medchal to ongole. Bus arrival time at vanstalipuram stop is 9.55 pm we have waited for 2 1/2 hours in bus stop to get in to bus. Meanwhile as per rtc rules bus driver contact details should be sent to passenger mobile, but we didn't received bus driver's contact we some how got his number and tracking bus status. It is 12.30 am and while we are waiting in the bus stop we saw our bus is passing through the respective bus stand without stopping. While called bus driver he is saying i waited in the bus stop for few minutes you are not there and i left without picking you people. I asked him where exactly the bus is, he rudely answered i don't know about this route as i am new person for duty. I asked him for surrounding land mark and he said some land mark, it is nearly 6 kms away from the actual given bus stop and i chased him with my vehicle and boarded bus, while i was boarding i examined there are many number of people travelling in drivers cabin without reserving seats and also my seat is occupied by some other person, while i questioned him he without any respect and rudely answered i don't know where your bus stop is and i am new to this profession.

What will happen if i don't have my vehicle at that time, my mother is senior citizen and is having some health issues, after waiting in bus stop for more than 2 and 1/2 hours what is the use if bus left. And that driver is happily accepted many people without reservations and letting them to settle in my reserved seat and also in driver seat, i observed that there are nearly 10 members in driver cabin which is against to road transport authority rules.

This is unprofessional and un-ethical to behave and treat customers.
I will complaint to each and every authority of rtc regarding the behaviour of this driver.

Attching driver details
Bus service no. 1642 (Mdcl-ogl)
Driver name - md ghouse
Phone no. [protected]
Journey date[protected]

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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K

Khan222L

from Hyderabad, Telangana

Nov 27, 2017

Driver & Conductor purposely refused to open the back door of the bus in spite of heavy rush in the bus as it was peak time in the morning.It was very frustrating for us as all the male passengers were asked to come & go throw the passage where ladies were standing.
Please take necessary action.

tsrtc driver breaching policies - Comment #2930358 - Image #0

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M

Mohammed Zoheb

from Hyderabad, Telangana

Nov 28, 2017

Hii, am a doctor and i was driving in my car with kids, the driver of bus AP 28Z 0214 was so rash and driving abosulutely haphazardly that he almost dashed me and my kids fell down tertibly . When i confronted him he seriously misbehaved. I want stringent action to be taken against him as he is endagering the lives of citizens .

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V

VarunKumar B

from Hyderabad, Telangana

Dec 4, 2017

Date :Nov 27, 17 . Time 10:00pm
Bus number: 11z 6799
Bus from ecil to tolichowki shown on board
Bus conductor asking everyone to lakdikapool as it's end stop.

Is Bus destination Tolichowki or lakdikapool

If it is Tolichowki, why she asked to take lakdikapool
If it is lakdikapool, why the board written as Tolichowki.

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From two days onwards there are limited buses available and there is inconvenience for people n also job holders. I work in a bank near nakrekal yesterday i showed my id card and requested luxury buses but they refused only one bus ts28z0012 allowed. Today also i boarded the same bus, i requested the driver to stop at the stage, he refused to stop saying that he will stop at suryapet, also he said that i didn't ask his permission before getting on the bus, other than driver there was a physically handicapped person who told me to sit in the bus. The driver was wearing black dress (Ayyapa mala) behaving in such way towards a lady n he also said that daily ur habituated who told u to sit in the bus and stopped at 2 kms from the stage i was helpless on that road and asked others lift to go back to my stage and told me to complaint to the board. Please take serious action against the bus driver and see that it doesnot repeat, kindly look in to this issue.
Depot:bhadrachalam
Tn_a06935
Ts28z0012

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

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Gourav Animi

from Vijayawada, Andhra Pradesh

Dec 4, 2017

I am boarding at one place the ticket collector person is issuing ticket from previous stop every time it's happening this is the worst part with tsrtc hell with it .. please solve the issue

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Address: Hyderabad, Andhra Pradesh, 500008

Traval from infotech to gachibowli daily, on day nov 21 i took the ticket ., it was 10 rps.,
But on nov 22 while asking the same ticket the conductor had given me a ticket from Waverock to ESCI worth rs 13
I askd him why, at that time he was shouting at me badly in the bus ., as i dnt knw telugu i couldnt argue with him.,
Bus no TS07UB 6281
I have attached the bus tickets for both days
Kindly take actionon it since it is happening mostly

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Address: Hyderabad, Andhra Pradesh, 500068

To whom so ever it may concern,
I am a resident of lb nagar. When i was heading home from gachibowli i took 217 bus and as far as i observed it can be inferred that when all the gents seats in the back are filled they tend to come front and occupy the phc and senior citizen seats which is causing a great trouble for ladies.

When the conductor and the driver were asked for help they are not even responding.
So, i request you provide separate phc and senior citizen seats for gents in the backside.
I want you to train the conductors and drivers well and provide them with proper knowledge of the rtc rules and regulations.
I expect you to react regarding this issue as soon as possible.
Thank you.

+1 photos

Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.

Nov 24, 2017

Shaiksadhik's response I got my pass i am really sorry by mistake I kept some where else.

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G

Ganga Rajesh

from Hyderabad, Telangana

Nov 21, 2017

Rash driving in city
సిటీ లో చాలా వేగంగా డ్రైవింగ్ చేస్తున్నాడు. సిటీ లో అతి వేగంగా అవసరం లేదు.హైవేలు కాదు సిటీ రోడ్డు.

provision of ladies seats - Comment #2924181 - Image #0

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M

MallikarjunYadav

from Hyderabad, Telangana

Nov 28, 2017

Long Distance going Bus's are not coming regularly in Area Old Alwal Hyderabad 1/25m & 1p/25s r not there at the office time morning hours it is inconven to public

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S

Shaiksadhik

from Gudivada, Andhra Pradesh

Dec 1, 2017

Date of incident 24/11/2017
Place of incident miyapur
Time evening 6:00 pm
My bus pass is lost and the register id of my pass application is [protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 104

no buses from our route

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bus

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need of extra buses in festival times

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rude behavior of driver and conductor

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rude behaviour and balance also not settled

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rude behaviour

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conductor lies about money

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i lost my student bus pass and id

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bus fare in metro luxury ac

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rash driving on a narrow road with high speed

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journey : karimnagar to bangalore

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rash driving and done accident to my bike

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as I m the student of nizam colg of engg deshmukhi village.regarding the issue of buses not available .

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rtc tickets

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bus crossed the boarding point before boarding time - nobody take action

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charging 1 rupee extra

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tsrtc driver breaching policies

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rude behavior of bus driver who was in ayyapa swamy dress

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rude behaviour of conductor while asking for the correct ticket

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provision of ladies seats

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