Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

On[protected] tsrtc bus number ap11z 6261 at government fever hospitals towards to tilak nagar signal my bike got accident at 7:20 pm by bike was hit by bus suddenly i felt on the road traffic constable help to move on. I was crossing the signal going towards tilak nagar with right turn from back side bus was hit to my bike i went and bus driver was misbehaving words using and i went forward and stop the bus i taken picture of driver and bus number using bad words please took action on the driver immediately

Hi sir i am written this complaint about regarding the buses not available at CLG stop .this is near nizam institute of engineering and st Mary engineering CLG the buses are only 3 in this route so we are facing problems to catch the bus and the are 500 to 800 students WO are travelling in rtc so it is not much conjested or half of the students are facing problem to go back to home .and students are foot boarding to much nearly it is very much dangerous .so plz I kindly request u to take serious action up on this problem.I hope u will understand the problem of students and hop we will get a positive repily up on this . thanking u

When ever i get into the bus i won't be given my change immediately they always take off the change and go off and if i ask the for ameetpet satyam they give the ticket to sr nagar even if i get in thw bus at paradise a 1 rs is worth for me for my second bus ticket but these people take off the ticket on their wish and say its machine code dats it and when ever i go and constantly ask my change they keep their faces in such a manner that we feel uncomfortable they become angry when we ask our change from many times and sometimes they never stop the bus in a bustop

Dear sir,

I had booked a 2 tickets from yemmiganur to hyderabad on 12 nov 2017 at 11:45p. M through abhi bus app. But the bus has crossed my boarding point before the boarding time without any information.

Ticket no: 55961506

After several remainders they had raised the complaint

Complaint no: 353356.

After several call i didn't get any call or refund amount.

I called evry day to abhi bus and rtc. I lost 10 rupees by each call daily. Till now i lost 200 rupees but no result is there..

It is large amount for average peoples. But deputy manager has not react any issues.. Kindly do the needful.

Hi i was travelling as usual to my office by bus from gangaram to jntu.
As per my knowledge ordinary bus charges 9/-
Metro 12/-
Jnnurm 13/-, i boarded on jnnurm he was charging me 14/- i argued and left the bus
Bus number is ap11z7243 on 4 dec 2017 monday 10.00 am
I asked him why?
He told gangaram comes under chandanagar bus stop isn't it a silly answer. Then why it is called gangaram bus stop. It shud named chandanagar bus stop number2

I reserved bus ticket through tsrtc online booking from vanastalipuram to ongole on[protected]. Bus service number is 1642 and service route is from medchal to ongole. Bus arrival time at vanstalipuram stop is 9.55 pm we have waited for 2 1/2 hours in bus stop to get in to bus. Meanwhile as per rtc rules bus driver contact details should be sent to passenger mobile, but we didn't received bus driver's contact we some how got his number and tracking bus status. It is 12.30 am and while we are waiting in the bus stop we saw our bus is passing through the respective bus stand without stopping. While called bus driver he is saying i waited in the bus stop for few minutes you are not there and i left without picking you people. I asked him where exactly the bus is, he rudely answered i don't know about this route as i am new person for duty. I asked him for surrounding land mark and he said some land mark, it is nearly 6 kms away from the actual given bus stop and i chased him with my vehicle and boarded bus, while i was boarding i examined there are many number of people travelling in drivers cabin without reserving seats and also my seat is occupied by some other person, while i questioned him he without any respect and rudely answered i don't know where your bus stop is and i am new to this profession.

What will happen if i don't have my vehicle at that time, my mother is senior citizen and is having some health issues, after waiting in bus stop for more than 2 and 1/2 hours what is the use if bus left. And that driver is happily accepted many people without reservations and letting them to settle in my reserved seat and also in driver seat, i observed that there are nearly 10 members in driver cabin which is against to road transport authority rules.

This is unprofessional and un-ethical to behave and treat customers.
I will complaint to each and every authority of rtc regarding the behaviour of this driver.

Attching driver details
Bus service no. 1642 (Mdcl-ogl)
Driver name - md ghouse
Phone no. [protected]
Journey date[protected]

From two days onwards there are limited buses available and there is inconvenience for people n also job holders. I work in a bank near nakrekal yesterday i showed my id card and requested luxury buses but they refused only one bus ts28z0012 allowed. Today also i boarded the same bus, i requested the driver to stop at the stage, he refused to stop saying that he will stop at suryapet, also he said that i didn't ask his permission before getting on the bus, other than driver there was a physically handicapped person who told me to sit in the bus. The driver was wearing black dress (Ayyapa mala) behaving in such way towards a lady n he also said that daily ur habituated who told u to sit in the bus and stopped at 2 kms from the stage i was helpless on that road and asked others lift to go back to my stage and told me to complaint to the board. Please take serious action against the bus driver and see that it doesnot repeat, kindly look in to this issue.
Depot:bhadrachalam
Tn_a06935
Ts28z0012

Traval from infotech to gachibowli daily, on day nov 21 i took the ticket ., it was 10 rps.,
But on nov 22 while asking the same ticket the conductor had given me a ticket from Waverock to ESCI worth rs 13
I askd him why, at that time he was shouting at me badly in the bus ., as i dnt knw telugu i couldnt argue with him.,
Bus no TS07UB 6281
I have attached the bus tickets for both days
Kindly take actionon it since it is happening mostly

To whom so ever it may concern,
I am a resident of lb nagar. When i was heading home from gachibowli i took 217 bus and as far as i observed it can be inferred that when all the gents seats in the back are filled they tend to come front and occupy the phc and senior citizen seats which is causing a great trouble for ladies.

When the conductor and the driver were asked for help they are not even responding.
So, i request you provide separate phc and senior citizen seats for gents in the backside.
I want you to train the conductors and drivers well and provide them with proper knowledge of the rtc rules and regulations.
I expect you to react regarding this issue as soon as possible.
Thank you.

Dear sir/madam

Since 3 times i have been travelling by bus. I am a recent traveler in hyderabad as i have shifted from mumbai to hyderabad and i have to rely on local buses as that is only the easy transport from kompally to gandhi nagar.

Today i traveled by bus 20p number ap 11z 6156. The bus started at 9:55 pm the bus was conducively empty and conductor may not have any difficulty in giving the tickets but god knows what was making him touch the females and give the tickets. When i said not the touch me, he got angry and snatched money from me.

Other issue is also that the conductors do not pay the change even if they have it in their bags. They forcibly asks the passengers to give the change and if they genuinely do not have, the conductors do not give the change to the passengers.

Thirdly, there is a bus stop at cineplanet multiplex but the conductors will not stop the bus there even if we request. The bus stop is at prajay which is almost 2.5km from the area we live and t here is no facility of buses coming inside the residential area.

The above issues are mere indication of conductors looting the passengers (Very sorry for the slang used) but it is a saddening fact.

Hope the above is looked into very seriously as in case there are 1 lac plus passengers travelling daily and if the conductors do not pay back the change than they are hiddenly earning 1 lac and above per day.

With an urge to expect positive response and some systematic approach benefiting the passengers.

Thanking you

Nasreen samnani
+91 [protected]

Hi
I am daily traveling from sr nagar to nijampet, there are a number of buses coming in this route, today bus conductor was doing misbehavior with passengers and in sr nagar lot of people are there to go to jntu and nijampet but the conductor was sitting a silent, please take an action and improve tsrtc occupancy.

Here the bus number:- ap11z6939
Date : - 17/11/2017 time:- 8: 40 pranitha colony bus

Dear sir,
I booked bus ticket from hyderabad to kothagudem. Tsrtc cancelled the service without prior intimation to me. Before commencement of my journey i called customer support so many times (By standing at pickup point) regarding the service. Customer support said 'bus is not yet started, once it's started we will give you driver information. After elapse of time, i called depot manager then i came to know service got cancelled by tsrtc. I request you to take necessary action on the people who are working irresponsible on this service.

Service no: 34334
Ticket no: 55868706
Thank you...

By paying rs.2840/-took student expressbuspass fmmbnr to hyd. Some conductors are not allowing the college students to board at mbnr/at hyd-aramgarh to board express bus due to which lot of time is wasted. Daily begging the conductors by the students will tarnish tsrtc reputation. Strict instructions to rtc staff to allow student bus pass is requested.

Hi team,
It's horrible to travel from kphb to waverock. As my office at infosys bus stop. I don't find direct buses. So i catch 2 buses.. And go.. But in the evening it was becoming more horruble. If the companies r more in hitechcity. U need to provide more number of buses.. We were not able to get into buses as they r fully crowded.
Please think.. Based on probability of buses verses the crowd.. Please take this to higher authorities... And understand our concern

Thanks

We (Around 100 employees and general public) submit to state that we all used to travel in bus service no 64, ranijang -2 deport since years in 37/5k route regularly from ecil, radika, as. Rao nagar, sharada, sainikpuri, neredmet, rkpuam gkcolony west maredpally to biblehouse, boat club, tank bund, secretariat, ag office lak di kapool, medipatnam by this service no 64 (Nfc-ecil to medipatnam 37/5 k route). And this bus used to start by 8.55 am from ecil and we all used to reach to our work places or destination in time and helping us to work with peace of mind.
But suddenly this service no 64, ranijang-2 depot (37/5k route) has been cancelled which made all o[censored]s to take more than (3) buses daily in morning to reach our destination and which in turn effecting our places.
Hence we all request you sir, please kindly arrange a bus in this route 37/5 and at same timings to reach our destination in time (9.00 am from ecil to medipatnam) as early as possible. For which act of kindness we would be ever greatful to you. Waiting for kind and necessary action.

Dear sir&medam.,
Am student
Today morning conductor is work not properly.
Lady conductor she not respect &student bus pass not allowed this is dirstic bus she told.
Bus root is
Dilusuknagar to nalgonda.
Time 9.00am.
My bus pass is dirstic pass
District bus pass not allowed told to conductor
This bus is district bus.
All student are pay the money

Dear sir,

At present there is no bus stop at ramanthapur church stage for all metro express, metro deluxe, metro luxury buses.

Now, any passenger who want to get down at ramanthapur church has to either travel in an ordinary bus (Which is full of school & college students) or has to get down at ramanthapur public school stage and from there has to travel in an auto.

This is to request you to please arrange all metro express, metro deluxe, metro luxury buses also to halt at the ramanthapur church bus stage.

Kindly note that these buses mainly are from the uppal bus depot

Hence please arrange all metro express, metro deluxe, metro luxury buses to make a stop at ramanthapur church bus stage please.

Respected sir, I'm a student and resident of gandhinagar, hyderabad.I travel to college by 20p busses but from past 20days to 1 month the busses are not arriving at time and that to 2or 3 busses for 1 hour when compared to 40 busses 20ps are less sir please take an immediate action on this issue and please see that busses arrive at correct time and also allot more 20p busses so that students and employees donot suffer.thank you .

To,
Pollution control board.

Sir, as we all know vehicles are the main cause of air pollution "inside" the city. And from my experience, i saw a lot of city busses releasing high pollutants, exhausting air looks very dark. Govt has to take a serious look into this case, where govt vehicles are seem to be not following the pollution measures. I can mention some of the bus registration numbers but i don't whether that's legal thing or not. I hope for best and fast reaction on this situation.

From,
U. Sunny arun kumar,
Mail id - sunnyarunkumar. [protected]@gmail.com.

I came from chennai to hyderabad and came to hi-tech city railway station bus stand where 3 buses were halted. I waited 45 min for the bus and after that time the driver entered into the bus and just started chatting with his lady conductor. They neither responded for any queries. This is the way the rtc is running in the city and also this is the main reason for private sectors like ola uber to take advantage