Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Sir i had booked two tickets through your website to nizamabad from hyd for service no 7623. My departure is at 6 pm today (24.10.2017) from bowenpally. But till now there was no proper intimation regarding the same. I had been waiting sice 2 hours for the bus. No communication was received from any of the officials for the delay. Mean while around 10 buses has been passed away to nizamabad. It is really irritating a lot...

Today 23/10/217 my journey from karimnagar to bangalore, reserved seat for rajadhani ac semi sleeper n the timing is 4.30 pm service num 7033 it was started by 4.45pmn it was reached to hyd by 8.45pm, by that time. E to still 10.45 pm was stopped in the mgbs, reason no one knows, even the driver /conductor/ a y other staff didn't communicated with anyone of passengers, very very very embarassing experience for us, the worst thing is because...

I am Taraka.sumanth studying in Marri laxaman reddy institute of technology and management, Dundigal ...so i was waiting for a bus at gandimaisamma to go secundrabad. Mean while i got a bus 230 which goes to sec to dundigal ..i got in it went to dundigal again so that the bus starts again from there to secundrabad . After the depot comes the conductor and the driver simply says me and my frnd not to board the bus again .! We were having a...

I have booked a ticket on 15.10.2017 from anantapur to kurnool. The service scheduled at 3.30 had not reported till 4.30 and no one has reaponded at the bus stand enquiry center or tsrtc help center. The service did not run that day. Even at night 10pm the status was "driver not assigned". I have sent many mails regarding this and also called customer care number of times but in vain. I did not board the bus i request a refund of my ticket....

Hi friends i was travelled in bus from secundrabad to jntu in 23/10/2017 morning 5.50am to 6.30 am.in bus my wallet was missing
In wallet 2 no 50rupee notes one 20 rupee note and 1 no 10 rupee note and cards are adhaarcard, pancard, voterid, sbi debit card another sbi card and bank of baroda debit card and hdfc debit card. I[censored] got please inform me i will come and take that amount is not important id cards and atm cards. Please call...

We are the employees headed to waverock from madhapur. These are the observation of timings of 11w bus after 1 week.
Day 1- 7:25 am
Day 2- 7:45 am
Day 3- 7:30 am
Day 4- 8:05 am
Day 5- 7:55 am

Same is the case in the following weeks also.

Because of the unconfirmed timings of the bus, we had to come to the bus stop by 7:10 am only and had to wait for long to board the bus. br...

Sir/mam
This is regarding non transparency for issuing tickets in hànmakonda bus stop.
They r misleading traveller with their wrong announcement and giving back door tickets at very busy days.
Kindly have a look at this matter.
On 22 october ; they issued tokens for deluxe service at counter and misguided us to wrong bus to clear of[censored]s from queues at counter....

Hi sir,
This is sazia, i have done the payment for booking a ticket using tsrtc online website from khammam to kphb (Hyderabad) twice the payment was deducted from my account and ticket it was not confirmed the refno: [protected], [protected]. I have done payment through sbi atm card twice amount it was deducted rs.1541.
Just check with the details of the payment and kindly refund it as soon as possible....

Dear sir,
My self kumar raising a complaint againest a driver named mr n shankar on service number 1082 ie. From hyderabad to bangalore,
1. Bus is not running on timings 20 mins late
2. There is no proper response from driver
3. Completely unprofessional driver
4. No water bottle is served
5. Stopping for longtime
6. No ac as tsrtc is charging1200 inr...

Today i. E. 20.10.2017 morning around 740 am, rtc bus number ap28z1835 (17/s service) hit my car from back side as my was not in motion due to traffic in lalapet. All the vehicle infront of my car standstill and stopped my vehicle for clearance.

The said bus hit my car from back side and the driver of the bus and conductor were so harsh since even they do not want to offer an apology for the same but warned me whatever i can...

I'm travelling in vajra (Service number : 3072) on 19/10/2017. (From mp to varni chow rasta) i was late for 10 mins to board the bus. When i boarded the driver g. Ganesh started verbally abusing me. He was very rude to me. He scolded me. I told to him on phone there is traffic jam. It may take some time to reach the bus. But he never minded it. Please take necessary action on the driver. The details of driver is provided in the image...

Dear team,

I am naveen kumar pawar, a resident of bhagath singh nagar, chintal, hyderabad. This complaint is regarding the unauthorised construction of speed breaker along the street by the house owner.

A speed breaker was constructed along the street by the house owner which is illegal and unauthorised by the ghmc. Due to this speed breaker, public are suffering from the water clogging during the rains and...

There is no express buses from kodad to khammam, since we are traveling daily from last 2 years, they depot does not provideing proper buses for time.
They enquiry person her self saying, we don't have express buses, why you guys taken season pass..
They are talking careless, we complint about this problem so many times, but no use.
Please kindly look into this problem,
Thank you....

This complaint is about the problems facing by the people living in sagar complex.in this area busses are not stoping at the bus stand while they are even not responding to the people in the bus stand.in morning time college students, facing problem for going college in time and other people and employees also too.
We hope you'll react as soon as possible and solve our problem....

Dear sir/mam,
Am mohammad almas, unfortunately i have lost my wallet in the bus at around 6:30pm while travelling in a tsrtc metro express in hyderabad city from bharath nagar (Moosapet) to mythrivanam,
Bus route details are 10h miyapur to secunderabad.
I have very important things in that wallet, so please please inform me if your recovering it.
Thank you....

Dear sir,

I have seen that few shop keepers in mgbs and jbs, theay are purchasing water bottles and cool drinks and etc chips packets more than mrp. According to the law. Under the consumer goods (Mandatory printing of cost of production and maximum retail price) act, 2006, maximum retail price means such price at which the product shall be sold in retail and such price shall include all taxes levied on the product. Manufacturer...

I booked ticket in www.tsrtconline.in on 23 February and cancelled ticket due to personal reasons.I couldnot still get the refund amount.After cancellation of ticket i got a message that ticket is cancelled and refund amount is 332 and will be refunded in 7-14 working days.It has been already 8 months but I could not get the money back. I did not expect this from tsrtc being a public transport. Hope the complaint will be resolved soon and...

Dear concern,

Today iam travelling from hyderabad to vijayawada in rajadhani a/c with service no.1572, actual bus suppose to reach l. B. Nagar at 11 am but it's reached at 12.10pm.

Every super luxury, rajadhani buses had a video coach but in this bus t. V is not working.

Also i will frequently travel across ap and telangana in only a/c buses and every time will get a complimentary of water which...

I am travelling in a rajadhani service from hyderabad to kothagudem with service number 34331. I have teken the ticket from driver amounting 912.00 for two passengers.in the total amount 30 rs was charged as passenger amenities. I don't get any amenity like water bottle, face tissue etc. What is use in paying passenger amenity charge if we don't receive amenities. My ticket number is tn - a01034, on 06/0/2017 hyderabad to kothagudem, driver...

Today i. E, 03/10/2017 i am coming towards hitechcity to kukatpally and a rtc bus is behind me all of sudden he hit my car from back and my car is damaged, but the driver didn’t stop the bus till jntu i followed him and questioned he is careless and told to complain whom ever you want. I want to bring this to tsrtc management.
Reg no : ap 28 z 430...