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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 107

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N
nayeem neemu
from Anta, Rajasthan
Oct 16, 2017
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Address: Nalgonda, Andhra Pradesh, 508206

There is no express buses from kodad to khammam, since we are traveling daily from last 2 years, they depot does not provideing proper buses for time.
They enquiry person her self saying, we don't have express buses, why you guys taken season pass..
They are talking careless, we complint about this problem so many times, but no use.
Please kindly look into this problem,
Thank you.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Employees are not working in there working hours.They are taking there own time for coming and going.They are not coming for work until 4 pm daily.I came from village for my fresh pass but the employee was not present.Some other person who has only knowledge of renewaling pass was present and he doesnt belong to that job.
I lost my bus pass at dsnr bus stop on 09 oct 2017.my bus pass Mr no is MR3850394 and I'd no DSNR ID 4028787 NAME R SUMAHITHA VALIDITY 09 OCT 2017 TO 09 NOV 2017.please help me how I can get it has 29 days of validity as on today.Please help me can I get duplicate copy from tsrtc.please help me if I can get any copy
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    Sunny gollapalli
    from Hyderabad, Telangana
    Oct 15, 2017
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    Address: Hyderabad, Andhra Pradesh

    This complaint is about the problems facing by the people living in sagar complex.in this area busses are not stoping at the bus stand while they are even not responding to the people in the bus stand.in morning time college students, facing problem for going college in time and other people and employees also too.
    We hope you'll react as soon as possible and solve our problem.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      A
      almas mohd
      from Gudivada, Andhra Pradesh
      Oct 12, 2017
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      Dear sir/mam,
      Am mohammad almas, unfortunately i have lost my wallet in the bus at around 6:30pm while travelling in a tsrtc metro express in hyderabad city from bharath nagar (Moosapet) to mythrivanam,
      Bus route details are 10h miyapur to secunderabad.
      I have very important things in that wallet, so please please inform me if your recovering it.
      Thank you.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        A
        Abhinav.D
        from Hyderabad, Telangana
        Oct 12, 2017
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        Address: Rangareddy, Andhra Pradesh, 500086

        Dear sir,

        I have seen that few shop keepers in mgbs and jbs, theay are purchasing water bottles and cool drinks and etc chips packets more than mrp. According to the law. Under the consumer goods (Mandatory printing of cost of production and maximum retail price) act, 2006, maximum retail price means such price at which the product shall be sold in retail and such price shall include all taxes levied on the product. Manufacturer is required to clearly mention the max retail price on the consumer good and the retailer is prohibited to sell at a price higher than the mrp.
        So here my request to stop them doing this. I think manager also the responsible personal for these. So my request to jbs and mgbs managers please respond for my email.
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          Bhavana vidala
          from Hyderabad, Telangana
          Oct 11, 2017
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          I booked ticket in www.tsrtconline.in on 23 February and cancelled ticket due to personal reasons.I couldnot still get the refund amount.After cancellation of ticket i got a message that ticket is cancelled and refund amount is 332 and will be refunded in 7-14 working days.It has been already 8 months but I could not get the money back. I did not expect this from tsrtc being a public transport. Hope the complaint will be resolved soon and I could get back my amount sooner. Thankyou .
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          I was waiting for bus at Teachers colony busstop to go lalbazar on 07/10/2017 at 5pm. 23GF bus came but driver didn't stop the bus and behaved indecently.
          Ap 11 z 945 city general bus conductor (patancheru to sec -219) tno:00381365 dated 11/10/17 time 9:08:28 ...this particular conductor refused to give change to passengers on purpose.. not only to me but also to several other passengers.
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            H
            Hanuman Reddy
            from Vijayawada, Andhra Pradesh
            Oct 9, 2017
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            Address: 500037

            Dear concern,

            Today iam travelling from hyderabad to vijayawada in rajadhani a/c with service no.1572, actual bus suppose to reach l. B. Nagar at 11 am but it's reached at 12.10pm.

            Every super luxury, rajadhani buses had a video coach but in this bus t. V is not working.

            Also i will frequently travel across ap and telangana in only a/c buses and every time will get a complimentary of water which is also not given in this bus.

            If this kind of poor service may be the public will not prefer the rtc buses.

            This is for your kind information.

            Thanks & regards,

            K. H. Reddy.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Kausik Bojedla
              from Addanki, Andhra Pradesh
              Oct 7, 2017
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              Address: Hyderabad, Andhra Pradesh, 500032
              Website: www.tsrtc.co.in

              I am travelling in a rajadhani service from hyderabad to kothagudem with service number 34331. I have teken the ticket from driver amounting 912.00 for two passengers.in the total amount 30 rs was charged as passenger amenities. I don't get any amenity like water bottle, face tissue etc. What is use in paying passenger amenity charge if we don't receive amenities. My ticket number is tn - a01034, on 06/0/2017 hyderabad to kothagudem, driver number : 826913
              Bus no : ts28z0011
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                H
                Hanush
                from Hyderabad, Telangana
                Oct 3, 2017
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                Address: Hyderabad, Andhra Pradesh

                Today i. E, 03/10/2017 i am coming towards hitechcity to kukatpally and a rtc bus is behind me all of sudden he hit my car from back and my car is damaged, but the driver didn’t stop the bus till jntu i followed him and questioned he is careless and told to complain whom ever you want. I want to bring this to tsrtc management.
                Reg no : ap 28 z 430
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  S
                  Saikiran Boga
                  from Bengaluru, Karnataka
                  Oct 3, 2017
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                  Address: Karimnagar, Andhra Pradesh, 505327

                  Tsrtc express driver, driving vehicle number “ts 02 z 0227” on 3rd october 2017 leaving at 4pm from jagtial towards karimnagar is too slow (Was driving at 25-30kmph speed) and was negligent during driving (Watching road side trees and farms all the way from jagtial to karimnagar). Same was reported by other passengers who were traveling from korutla. The driver is not suitable for even driving for village routes. Iam along with couple others were at risk of losing connecting buses and trains and were forced to switch buses from karimnagar. Hope that you take actions on this and keep me informed.

                  Thanks.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  I am travelling from Hyderabad to pune, i didnt receive boarding point info and drivers number. Bus was delayed by 2 hours. No call from driver that bus was delayed. With no knowledge i was just waiting on road at chandanagar. I was about to go back my home. This is not right. Please file a complaint and let me know the action taken. Thanks.
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                    M
                    MadhuKatari
                    from Hyderabad, Telangana
                    Oct 3, 2017
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                    Address: 506132

                    Hi my name is madhu from narsampet
                    On the date of 03/10/2017 6.00am i am traveling in deluxe bus from narsampet to hyderabad he will charged 278 rupees that the deluxe bus no is ts 03 z 0284 driver no is 214831 the ticket printing time is 05:45:37 present having the ticket and traveling photos and bus photos also today i am going to bus bavan and also appeal the case in consumer forum hyderabad
                    Reply immediately otherwise action taken by consumer forum and also appeal the case on narsampet depot
                    I have taken the passenger signatures and tickets and mobile nos also it will be used for witness finally 189kms deluxe charge is 278 rupees
                    Waiting for reply
                    Thanking you sir
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      krishna venkata
                      from Manuguru, Telangana
                      Oct 2, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500055

                      Ap 29z 1959 service number service no 80662. We three tickets wanted to board at shapoornagar and was instructed to wait at bus stop. Upon calling the driver he said the same. But he didn't even stop at bus stop n started moving further. On asking y he isn't stopped the answer was ridiculous. He said he don't know where the stop is. And started arguing. Please look into this.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        Gollapalli Sai Prashanth
                        from Hyderabad, Telangana
                        Sep 30, 2017
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                        Address: Khammam, Andhra Pradesh, 507111
                        Website: Tsrtc.co.in

                        Till now i haven't get single rupee from tsrtc. For the refund i called so many numbers in tsrtc websites, none of them are responding. It is too embracing to me.
                        Here i will attach two images regarding my ticket details. Please give my refund as soon as possible.
                        And also another doubt " while booking a ticket in main screen it is showing one price, and after entering into layout and all it is showing different (Increased amount) amount. Why it is happening like... Do you think passengers not aware of that. I want solution as early as possible.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Amtul Irfana
                          from Akola, Maharashtra
                          Sep 30, 2017
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                          Address: Hyderabad, Andhra Pradesh

                          Hello sir/madam on 29/9/2017 at 12.15pm we have taken a bus, bus number ap11z6559 of mushirabad2 depo at jublee checkpost and ticket to abids but the bus conductor gave ticket from ushakiran to lakdikapool ticket no. Tna16526 when we asked about it he said it's not his fault and we have to take another ticket at lakdikapool when lakdikapool stop came he gave another ticket from grammer school abids to koti ticket no... Tna16541it means we were on no ticket from lakdikapool to abids instead of buying 2tickets. The conductor is doing this type of mischief with all the passengers and behaving arrogantly with women and poor. We are attaching photos of it. The bus number on ticket and on bus is also different sir we request you to take proper action. We will further chech that the action have been taken or not. Thanking you if action taken.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          I have booked 2 Tickets on[protected] at 2:30 PM for Hanmakonda-Bangalore Service with Departure date:[protected] .

                          Money deducted but error page is shown and no details received regarding ticket. The customer care:[protected] is never connected.
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                            Khaja Wasi Ahmed
                            from Bhadrachalam, Telangana
                            Sep 28, 2017
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                            Address: Nizamabad, Andhra Pradesh, 503001

                            Hi,
                            I've just taken a seat in bus (Rajdhani) ap 15 z 0036 from jbs to nizamabad. But the bus is in poor condition. Water is leaking from the cealing of bus directly on the head of the passengers. The ac air outlets are jammed. It seems there is no maintenance done on the bus. This reminds me of inferior maharashtra buses but the fare is very high. Atleast seatings should be good for buses of this category. Such pathetic is the condition of the bus. The maintenance supervisors of rtc should take action accordingly or else the reputation of state rtc, state tourism will be compromised.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              Dayakar Daya
                              from Hyderabad, Telangana
                              Sep 28, 2017
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                              I'm dr. M. Dayakar have been traveling from mgbs buss station to warangal at 2.30pm by no. Ts03z.0361 traveling. The buss conductor not accepting as a senior citizens ship my adharcard no. Is[protected] d. O. B. 10.7.1957. Residence of secudrabad. Sai maruthi spot. Flor no.307. S. P. Colpny. Street no.1 tirumalgiri. Secunderabad 500015 mobile [protected]
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                sathyaaa
                                from Hyderabad, Telangana
                                Sep 28, 2017
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                                Address: Rangareddy, Andhra Pradesh, 500035

                                I lost my bus pass on[protected] around 3:15 pm at dilsuknagar bus stop
                                I don't know how i lost but when i get into the bus i didn't found my pass. I think i lost in 270 d bus or some where in dsnr bus stop, also i searched those suspicious places but i didn't found. Please help me for approving new bus pass
                                My bus pass reg id:[protected]
                                And m r no: mr4154758
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  Meenasri thammishetty
                                  from Hyderabad, Telangana
                                  Sep 27, 2017
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                                  Address: 500010
                                  Website: TSRTC

                                  Hi
                                  I am trying to book tickets from hyderabad to nirmal in garuda for 22:45 bus starting from jbs on 26th september, during the payment, money got deducted but booking has not done and no refund is provided.

                                  Please do the needful for this kind of issues

                                  Please find the attached payment details which got deducted
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    Bablu89
                                    from Vijayawada, Andhra Pradesh
                                    Sep 27, 2017
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                                    Address: 506001

                                    I took this bus from uppal to hanamkonda ap29z11 on 27th september, 2017. This is a hyderabad local ac metro bus. So no point of push back seats. They charged me rs.238 for nonstop service with ac and even the air-conditioning was not at all effective. I feel tsrtc is kind off looting the people with no reason.in the name of helping people to reach their destinations for festivals tsrtc is stealing money. I want my loss to be refunded.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Surya RoXta
                                      from Manthani, Telangana
                                      Sep 21, 2017
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                                      Bus no ap 11 z 4256 route no 8a/75r of farooqnagar depot, conductor is not allowing to get into bus when it is stopped in bus stop. Even driver supporting her. And when we asked for reason they are very rude at behaviour with out proper answer to passengers. They are very dominating saying not to get in to bus unless they permit. It has been repeating many times.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        aarijeet
                                        from Hyderabad, Telangana
                                        Sep 19, 2017
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                                        I went to sr nagar to renew my bus pass and i arrived 1 pm. My pass validity is going to expire on 23rd sep'17. But the person who dealing with said he is going to bank and cone after 2.30pm. But there is not mentioned any where that he thay not entetain after 1 pm. He behaving roudly. I'm writing this complaint right front of the booth and now time is 1.17pm.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                        The Driver of the Bus with number plate TS28UA5201 was endangering people on the road by swerving fom side to side and was just about to hit a bike but the bike person just got away in the nick of time. Please take approriate action against the driver. This Incident happened 18/09/17 at apprx 5:00pm.
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