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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 106

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Ër Sãdâshîv Kåmblè
from Hyderabad, Telangana
Oct 28, 2017
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I had reserved a seat in super luxury bus having service no 8034 on 28.10.2017, 3 pm from mgbs to mancherial. I had called the driver on given mob no but it seems switched off.
As told your enquiry counter i was sat on platforms no 53 but bus coming on another platform no and departed without giving any intimation.
The driver called me after one hour from jubilee bus stand (Jbs) to say bus departed.
If he called me on mgbs itself bus will not missed ever. And a shame thingis that tsrtc managers are also not supportive. They couldn't help on such matter.
I requested you to please update your system to avoid such issues.
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    Amaravadhi Bhargava
    from Ponnuru, Andhra Pradesh
    Oct 28, 2017
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    Address: 500078
    Website: www.consumercomplaints.in

    Kindly provide atleast rtc buses in the morning peak hours i. E. From 6:00 am 12:00 pm as well as evening hours at thurkapally (V), shamirpet (M) to secunderabad station. Further our meagre request to arrange to provide bus stand shelters please it is also request you to kindly to take necessary action to provide either bus terminal or bus depot as early as possible.

    Thanking you.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      Rajsuhas
      from Hyderabad, Telangana
      Oct 27, 2017
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      Address: Hyderabad, Andhra Pradesh, 500083

      Ap2 8 z 5382 bus turned very rashly from biodiversity park near gachibowly towards gachibowly.
      After taking a rash turning the bus driver stopped the bus in the mid of the road as one passenger requested to stop.
      There is no bus stop their not even a board.
      Also the rare break lights is not working
      Please take a strict action against the bus driver
      If not atleast please make sure all ur busses has rare break lights in working conditions.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Service number 8274 very very late and rude behavior by the driver and don't know the route and negligence answers no respects towards the passengers it almost late by 2 hours .
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        Nik Dot
        from Chirala, Andhra Pradesh
        Oct 27, 2017
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        Address: Hyderabad, Andhra Pradesh, 500070

        In hyderabad, vanasthalipuram, at sushma theater opposite, nh65 way to the ramoji film city side,,, near kallukampon there should be a bustop, no bustand is present, passengers facing problem due unkown stop,, we are requesting you to provide a bustop, it is not request it is warning from public because public are god for government...

        Near sushma thearter, beside maisamma temple.
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          nithin.rider47
          from Visakhapatnam, Andhra Pradesh
          Oct 24, 2017
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          My name is nithin and i would like to file complaint regarding misbehavior of the conductor of the bus bus no. Ap28z4770 dated 24th oct'17 time 8:45 pm. The ticket no. Tna14314 depot - rng1 the conductor who was no duty at the particular date and time has no respect to the passenger on board. The ticket cost was 11/- and i gave him 20/- as i did not had 1/- change and he wrote 9/- balance at the back of the ticket and he told "before reaching the destination he will give the balance amount." but when it about to reach my destination he denied giving me my money back. See if those who are reading this whether its a single penny its the result of our hard work. When i asked him to give back my money he told me to complaint wherever i want but he will not return me the money which i owe. This is not at all accepted as 'if he looting one passenger at a time multiply by the no. Of trips he is doing. Now you do the math. He is filling his pocket with the money of the passengers. As a tax paying citizen i cannot accept this kind of behavior from a public servant whose duty is to serve the public not looting them.

          I wold like to give the full details of my ticket which i have so that it can help the investigators
          Bus no. :- ap 28 z 4770
          Ticket no. ;- tna14314
          Date :- 24/10/17
          Time (On ticket) :-20:16
          Bus kind :- city ordinary
          Route no. - 26m
          1542 psgr tkt
          Sangeeth - hasmathpet
          Drv : 238424
          Cnd :- 218351
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            Bharath reddy kaipa
            from Adoni, Andhra Pradesh
            Oct 24, 2017
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            Sir i had booked two tickets through your website to nizamabad from hyd for service no 7623. My departure is at 6 pm today (24.10.2017) from bowenpally. But till now there was no proper intimation regarding the same. I had been waiting sice 2 hours for the bus. No communication was received from any of the officials for the delay. Mean while around 10 buses has been passed away to nizamabad. It is really irritating a lot
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              chandra sekharachandu@12345
              from Adoni, Andhra Pradesh
              Oct 23, 2017
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              Address: Hyderabad, Andhra Pradesh, 500001

              Today 23/10/217 my journey from karimnagar to bangalore, reserved seat for rajadhani ac semi sleeper n the timing is 4.30 pm service num 7033 it was started by 4.45pmn it was reached to hyd by 8.45pm, by that time. E to still 10.45 pm was stopped in the mgbs, reason no one knows, even the driver /conductor/ a y other staff didn't communicated with anyone of passengers, very very very embarassing experience for us, the worst thing is because of some one the entire journey got, delayed, no one knows to whom do v need to ask, such a bad worst service from tsrtc, even v r paying for the tax, tollgate everything ticket cost is 1198/-inr, if possible take certain action on this irresponsible timings n otherwise just stop doing this kind o[censored]seless services, tq
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                Sumanth Taraka
                from Hyderabad, Telangana
                Oct 23, 2017
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                I am Taraka.sumanth studying in Marri laxaman reddy institute of technology and management, Dundigal ...so i was waiting for a bus at gandimaisamma to go secundrabad. Mean while i got a bus 230 which goes to sec to dundigal ..i got in it went to dundigal again so that the bus starts again from there to secundrabad . After the depot comes the conductor and the driver simply says me and my frnd not to board the bus again .! We were having a general bus pass and how come he says that we cant board ! And how reckless the conductor is ... The conductor was drunk and the driver was simply a ### fool! Time 5:15 pls take action
                +1 photos
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                  Tthaskeen
                  from Hyderabad, Telangana
                  Oct 23, 2017
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                  Address: Kurnool, Andhra Pradesh, 518002

                  I have booked a ticket on 15.10.2017 from anantapur to kurnool. The service scheduled at 3.30 had not reported till 4.30 and no one has reaponded at the bus stand enquiry center or tsrtc help center. The service did not run that day. Even at night 10pm the status was "driver not assigned". I have sent many mails regarding this and also called customer care number of times but in vain. I did not board the bus i request a refund of my ticket. Details of my ticket are below

                  Tkt no 55742197, name:thaskeen, atp-krnl, srvc no:1620 (Atp-kphb) seats:11 (F), fare:213, doj:15-oct-17 03:30 pm, uid:1273, ph:[protected], www.tsrtconline.in

                  Sent from my samsung galaxy smartphone.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Buses to kodad. Y Vijayawada buses will not allow people from kdd to onboard? Especially during festival season. Though buses are of tsrtc? If that is the case then y don't u put SPL buses for every municipality. You take 1.5 fare for festival season but u don't give buses.
                  Bus number AP 11 Z 7579...BUS CONDUCTOR ..Leterally absuded ..for asking the reason for not stopping the bus at bus stop..too much arrogance showed and misuse of power ...I have to catch the bus by running a long behind it ..is it way to treat ...and finally we have to listen there words ..very much disappointed..

                  booked a bus seat online but the service did not start and no refund as well - Comment #2896003 - Image #0
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                    H
                    HarishSamudrala
                    from Hyderabad, Telangana
                    Oct 23, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500072

                    Hi friends i was travelled in bus from secundrabad to jntu in 23/10/2017 morning 5.50am to 6.30 am.in bus my wallet was missing
                    In wallet 2 no 50rupee notes one 20 rupee note and 1 no 10 rupee note and cards are adhaarcard, pancard, voterid, sbi debit card another sbi card and bank of baroda debit card and hdfc debit card. I[censored] got please inform me i will come and take that amount is not important id cards and atm cards. Please call anyone get it. My mobile no [protected] and harish. [protected]@gmail.com
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      beulah thomas
                      from Pune, Maharashtra
                      Oct 23, 2017
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                      We are the employees headed to waverock from madhapur. These are the observation of timings of 11w bus after 1 week.
                      Day 1- 7:25 am
                      Day 2- 7:45 am
                      Day 3- 7:30 am
                      Day 4- 8:05 am
                      Day 5- 7:55 am

                      Same is the case in the following weeks also.

                      Because of the unconfirmed timings of the bus, we had to come to the bus stop by 7:10 am only and had to wait for long to board the bus.
                      So we request you to see that the buses start at correct time and instead of all buses leaving the same time, if buses are there in interval of 15mins, it would be helpful for us to reach offices in time.
                      Hoping a quick action on this as a concern on the citizens of your state...

                      Thank you
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Iam Sam from ameerpet buses are very less from ameerpet to kondapur in 5.30pm to 7.30pm please provide some extra buses in the timing of 5.30to 7.30 otherwise please reduce the span of bus to bus thank you n phn nun [protected]
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                        Jyothsna Challa
                        from Hyderabad, Telangana
                        Oct 22, 2017
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                        Address: Warangal, Andhra Pradesh

                        Sir/mam
                        This is regarding non transparency for issuing tickets in hànmakonda bus stop.
                        They r misleading traveller with their wrong announcement and giving back door tickets at very busy days.
                        Kindly have a look at this matter.
                        On 22 october ; they issued tokens for deluxe service at counter and misguided us to wrong bus to clear of[censored]s from queues at counter.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Aimanmehrish
                          from Gurgaon, Haryana
                          Oct 22, 2017
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                          Address: Khammam, Andhra Pradesh, 507001

                          Hi sir,
                          This is sazia, i have done the payment for booking a ticket using tsrtc online website from khammam to kphb (Hyderabad) twice the payment was deducted from my account and ticket it was not confirmed the refno: [protected], [protected]. I have done payment through sbi atm card twice amount it was deducted rs.1541.
                          Just check with the details of the payment and kindly refund it as soon as possible.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            Vydyanad
                            from Chirala, Andhra Pradesh
                            Oct 20, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500049

                            Dear sir,
                            My self kumar raising a complaint againest a driver named mr n shankar on service number 1082 ie. From hyderabad to bangalore,
                            1. Bus is not running on timings 20 mins late
                            2. There is no proper response from driver
                            3. Completely unprofessional driver
                            4. No water bottle is served
                            5. Stopping for longtime
                            6. No ac as tsrtc is charging1200 inr
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              DURGARAO VV
                              from Hyderabad, Telangana
                              Oct 20, 2017
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                              Address: Hyderabad, Andhra Pradesh, 501301

                              Today i. E. 20.10.2017 morning around 740 am, rtc bus number ap28z1835 (17/s service) hit my car from back side as my was not in motion due to traffic in lalapet. All the vehicle infront of my car standstill and stopped my vehicle for clearance.

                              The said bus hit my car from back side and the driver of the bus and conductor were so harsh since even they do not want to offer an apology for the same but warned me whatever i can do, can do so as their bus brakes have failed.

                              Request you to kindly look into the matter and take severe action on the bus driver to avoid this kind of rash driving.
                              +4 photos
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Sir I travelling mehidipatnam to nacharam service no 49m/250 I took the ticket small Cheng not have conducter was used bad language sir bus mehidipatnam depot
                              Gud evng !!! Am a student& i travel regularly in rtc bus from karimnagar to warangal..There is a shortage of buses in the evening from warangal to karimnagar.. Am facing this problem regularly.. I kindly request tsrtc to provide sufficient buses from warangal to karimnagar without delay
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                                Rithvik Rk
                                from Adoni, Andhra Pradesh
                                Oct 19, 2017
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                                I'm travelling in vajra (Service number : 3072) on 19/10/2017. (From mp to varni chow rasta) i was late for 10 mins to board the bus. When i boarded the driver g. Ganesh started verbally abusing me. He was very rude to me. He scolded me. I told to him on phone there is traffic jam. It may take some time to reach the bus. But he never minded it. Please take necessary action on the driver. The details of driver is provided in the image
                                +1 photos
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                                  Naveen Kumar Pawar
                                  Oct 17, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500054

                                  Dear team,

                                  I am naveen kumar pawar, a resident of bhagath singh nagar, chintal, hyderabad. This complaint is regarding the unauthorised construction of speed breaker along the street by the house owner.

                                  A speed breaker was constructed along the street by the house owner which is illegal and unauthorised by the ghmc. Due to this speed breaker, public are suffering from the water clogging during the rains and vehicles are getting damage due to this illegal speed breaker construction.

                                  This speed breaker was already removed by the police of jeedimetla and again the house owner reconstructing trhe spped breaker again which is leading to inconvenience to the public of bhagath singh nagar.

                                  Kindly note that there are no schools or chidren playing area to construct the speed breaker and just because of personal motto, the house owner is constructing the speed breaker.

                                  Hence, request you to kindly remove the speed breaker and take necessary action so that it is not done in future again.

                                  Hope you do the needful.

                                  Thank you.

                                  Regards,
                                  Naveen
                                  Mobile-[protected]
                                  +2 photos
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  I have lost my bus pass on October 12 2017, in Uppal bus stop. Till came out from bus it was with me. This my online registration no [protected]. Plzz kindly give me a new pass or tell me the way what to do?
                                  Thank you
                                  Yours faithfully,
                                  Sathvik [protected]
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                                    nayeem neemu
                                    from Anta, Rajasthan
                                    Oct 16, 2017
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                                    Address: Nalgonda, Andhra Pradesh, 508206

                                    There is no express buses from kodad to khammam, since we are traveling daily from last 2 years, they depot does not provideing proper buses for time.
                                    They enquiry person her self saying, we don't have express buses, why you guys taken season pass..
                                    They are talking careless, we complint about this problem so many times, but no use.
                                    Please kindly look into this problem,
                                    Thank you.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Employees are not working in there working hours.They are taking there own time for coming and going.They are not coming for work until 4 pm daily.I came from village for my fresh pass but the employee was not present.Some other person who has only knowledge of renewaling pass was present and he doesnt belong to that job.
                                    I lost my bus pass at dsnr bus stop on 09 oct 2017.my bus pass Mr no is MR3850394 and I'd no DSNR ID 4028787 NAME R SUMAHITHA VALIDITY 09 OCT 2017 TO 09 NOV 2017.please help me how I can get it has 29 days of validity as on today.Please help me can I get duplicate copy from tsrtc.please help me if I can get any copy
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                                      Sunny gollapalli
                                      from Hyderabad, Telangana
                                      Oct 15, 2017
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                                      Address: Hyderabad, Andhra Pradesh

                                      This complaint is about the problems facing by the people living in sagar complex.in this area busses are not stoping at the bus stand while they are even not responding to the people in the bus stand.in morning time college students, facing problem for going college in time and other people and employees also too.
                                      We hope you'll react as soon as possible and solve our problem.
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        almas mohd
                                        from Gudivada, Andhra Pradesh
                                        Oct 12, 2017
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                                        Dear sir/mam,
                                        Am mohammad almas, unfortunately i have lost my wallet in the bus at around 6:30pm while travelling in a tsrtc metro express in hyderabad city from bharath nagar (Moosapet) to mythrivanam,
                                        Bus route details are 10h miyapur to secunderabad.
                                        I have very important things in that wallet, so please please inform me if your recovering it.
                                        Thank you.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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