Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

పై విషయమనుసరించి తమరికి తెలియుచేయునది ఏమనగా, తేది:01.09.2017 మధ్యానం 3:15 ని. ములకు హైదరాబాద్ నందు కొదాడ డిపో కు చెందిన ts 05 ua 2115 నె౦. గల బస్సు లో ఇద్దరమూ వేములపల్లి కి ప్రయాణం చేయుట గాను మిర్యాలగూడ టికెట్ తిసుకొని ఎక్కడం జరిగింది. అలాగే నల్లగొండ బస్సు స్టాండ్ నందు 5:30 ని. మరొ ఇద్దరు వేములపల్లి ప్రయాణం చేయుట గాను మిర్యాలగూడ టికెట్ తిసుకొని ఎక్కడం జరిగింది. వేములపల్లి m. R. O కార్యాలయము వద్ద నలుగురు ప్రయనికులం దిగావలసియున్నది బస్సు అపవలసినదిగా డ్రైవర్ గారిని కోరగా, డ్రైవర్ గారు బస్సు ఎవరిని అడిగి ఎక్కారు వేములపల్లి లో ఆపరు మిర్యాలగూడ లో మాత్రమే అపుతము అని కోపంగా సమాధాన౦ ఇవ్వగా, మేము కండక్టర్ గారికి చెప్పి ఎక్కము అని చెప్పగా, అడగలిసింది కండక్టర్ కాదు డ్రైవర్ ని, బస్సు డ్రైవింగ్ చేసేది డ్రైవర్ కండక్టర్ ఎవడు అని ఇష్టం వచ్చినట్టు మాట్లాడారు. మేము కంప్లైంట్ ఇస్తాం అని తెలియచేసినము. కాగా డ్రైవర్ గారు కంప్లైంట్స్ ఇస్తాం అంటే ఎవరు ఆపరు డ్రైవర్ ని బ్రతిమిలడితే ఆపుతారు అని బస్సును స్టాప్ క్రాస్ అయాక తిటుకుంటూ ఆపడం జరిగింది.కావున ఇట్టి బస్సు డ్రైవర్ పై చర్యలు తెసుకోవలసినది గా కోరుతున్నాము.
అలాగే హైర్ బస్సు లలో అందరు డ్రైవర్ లు ఇలాగే రాష్ గా మాట్లాడుతూ ప్రయానికులను ఇబ్బందులు పెడ్తునారు. కావున హైర్ బస్సు డ్రైవర్ లకి ప్రయాణికులతో మాట్లాడే విధానం పై ట్రైనింగ్ ఇవ్వలిసినధిగా మనవి చేయుచున్నాము.

Sir yeasterday i had parked my bike at jadcherla bus station at 04:20 pm on the date 02.09.2017 and collected my bike at 06:30 pm on date 03.09.2017. As per the regular basis he must charge 30rs of amount but he charged 40rs saying that if any bike parked in the premissis a minimum charge of 20rupees must be paid (A full day parking charge (24hrs) is 20 rupees as per contract. But they are collecting a minimum fare of again 20 rupees if it crosses 30minutes after exceeding 24hrs.
So i escalated this issue to station incharge who was present at that time. But i did not got any response from the incharge and even supporting them on this hike. Not only this 1 water bottle costs around 23 ruppes in jadcherla bustop (Only two shopkeepers are selling for mrp price) rest of them selling for an increased price.

Bus services are very poor in nizampet... Lakhs of people depending on it.. From nizampet x road to hitech city buses should be increased... It also not stops at x road bus stop... From nizampet village to x road people depend on share autos...
Please increase the rotation of buses here atleast half an hour gap..
People waiting for buses but they don't know on which time buses will come

I took the pushpak bus from airport to shilparamam on the midnight of 28-29 august, 2017. The scheduled bus start time from airport was 12 midnight. The conductor kept adding 5 min to the etd saying it's the last bus but when passengers complained enough, the bus started at 12 20 am. This is not good service at all and the bus service should be on time.

I was travelling from secunderabad to kondapur in a government bus. It was very worst quality, no one can travel in this bus, but i don't know how you allow these kind of buses. All parts are shaking separately, iron pieces are fell down frequently, top of the bus and body of the bus are shaking separately. I was not able to take videos, but i took a photo and attached below. Please make sure these kind of thing never happen in future. Because it might cause death for sure. Even driving also very bad here.
Bus number : ap11 z7377 (I saw this inside the bus)

I booked a seat in tsrtc (Service no: 8909) bus on 25/08/17, from aswapuram to hyderabad. Boarding time 13.45hrs. I had waited for more than 1 hr but the bus had not come to my boarding station. Finally i called to depo, manuguru. They told me that the bus service had been cancelled for that time.
They didn't even send me cancellation message. I also asked them to raise the compliant, but they didn't lodge any complaint regarding my inconvenience.

Dear sir, am from hyderabad, today my friend met an accident near khairtabad bus stop while travelling on bike by tsrtc bus no. Ap11z6527. Driver was on wrong side and he suddenly turn bus to left side and hit us and without stopping bus he kept driving. Please train your drivers to drive properly in hyderabad heavy traffic. And save lives.

By a frustrated citizen.
Hyderabad & secunderabad
Telangana.

I had my interview from morning to evening so i. Was tired fully and boarded the tsrtc bus from hyderabad to anantapur tna27483. As usual i got sleep over then my town arrived. Bus conductor forgot me and moved the bus to banglore road. After 20-30km away from my town he remembered and woke me up and told me to get down at outer skirts of my town. I have no idea of that area. He has no responsibility towards passenger. If it was girl if she faced similar things what would had happened. He didn't gave surcharges for me to go to my town or waited to arrive any other means of transport etc. He just gone. For his mistake he should had paid me at least return charges..

So please kindly apologize me and give compensation for the inconvenience i had..

Why would some one board bus rather than train.. For comfort less time and good sleep isn't it??

This is my bus ticket and bus got delayed by 1 hour.
Tkt no 55181527, name:sai kumar, hnk-mgbs, srvc no:8219 (Hnk - mgbs) seats:12 (M), fare:269, doj:19-aug-17 01:30 pm, uid:9587, ph:[protected], www.tsrtconline.in
I don't know how thetrs govt is working. Please look into it its a big issue you are charging a high amount through reservation. And i have the right to ask as a citizen.

This is shame on our telangana part, example cooldrink mrp price is 18rs, whereas at jai matadhi shop they sold me for 24rs, is this the way the govt maintain, this shame for our kcr to maintain such shop keepers in the mgbs bus stand, kindly take necessary action against almost all shopkeeps are doing like this, [protected]@yahoo.co. On, [protected]

I am student of hyderabad. Because of the distrubances with olephanta bridge my second option is to get into 45f. This bus which starts at 7 15 from koti and i missed the conductor id (Though i can explain his features.. He is black with heavy personility). My clg had started just 15 days ago and i didnt recieve my student i. D yet..in this regard i have shown my fee receipt to the conductor and he denied accepting my student busspass. Your management is clear that buss passes are issued only after approval of college staff. Why dont you explain this to the present drivers and conductors. Being in a responsible position he is very rude towards the woman and abusing even.

I expect you take a charge on this regard
Thankyou

A garuda plus bus with service no. 1138 has started from adilabad at 13:30 hrs for hyderabad on[protected] which broke down in between armoor and dichpally. I was travelling in the service with tsrtc ticket no. 55128970/11345833. After break down of the bus the rtc has to arrange some other bus for the passengers. But the same was not done and the passengers were left with the bus. I have made personal arrangements and left for hyderabad...

When a crowd of people entered into the bus with me, we were not sitting in seats though many are vacant. Because all are full of dust, and new dresses wore on independence day get dirt.
My suggestion is,
1. Please clean it regularly, atleast for 15 days
2. Bulk cleaning at depot level on the day before any festival would be great.
Hyderabad is best city to live in india. Let's keep it always great.

Gud evening
I am residing in banjarahills
The rtc services provided from secunderaba to nandinagar bus no 47z/c and other one from koti to nandi nagar bus no 127n no bus is running in the correct timing everyday since months but rtc never care for that
I request to take a look at this problem not only me even many people reciding in the nearby areas have the same problem

On 11-aug-2017 service no: 1071 time 11:15 pm seat 40 pickup point mgbs
I came to mgbs bus stand by 11:00 pm
But i didn't see bus any where and i got service message at 11:45pm i called to driver mobile number many times but he switched off the mobile.
I have also gone through enquiry but they told wrong information due to this i missed bus and driver didn't even call me.
Finally in enquiry office i noticed that driver recorded that i have missed the bus.
Conclusion is i need to know why driver switched off the mobile and didn't call me once.

I need to get my money back 699rs

Thanks
Naveen

Driver for service no:1469 from hyderabad to vijayawada rajadhani ac was not fit for the route. On 11th august 2017 he has taken 10 hrs from hyderabad to vijayawada. Due to i had missed the bus that i need to catch by 8:30 pm.
Even there is no traffic jam happend in the route.
The bus itself was stated 30 min late.
These kind of things will defenitely make an impact to tsrtc.
I want the timings to be perfect.

I have purchased a ticket at tsrc service no 1467 from hyderabad to vijayawada. My ticket no is 55083987 the bus has to reach l. B. Nagar at 11.20 but it has reached at 2.00 and it has to reach vijayawada by 4.00 but now the bus is sleeping at surya pet at 5.20. I dont know when he will take me to vijayawada??? The ac rajadhani bus is going more slower that village bus.

Due to laziness of driver (Tsrtc) all my program has upset and the connectivity program has failed due to the irresponsibility of your people.

I was so exited to hear that tsrtc is giving best performance but it is not in practical. Really disappointed with your service.

Promises you that i will never travel in tsrtc.

Expecting reply from your side.

Sir, a city bus non ap11z70 driver:220538, bus driver was drunked and rash driver he also talked while driving and he miss behaviours with ladys and other passengers. He also used vulgar words with passengers.in that bus conductor also stopped him he refused him also he said that what you want to do iam not afraid with no one. Sir please take a severe action on that driver.

I boarded bus no 211 whose vehicle plate no was ap29z160 from secunderabad railway stn bus stop to risala bazaar. When i gave her 10 rupee coin she refused to accept it when i told her that u can't refuse the authorised currency by any means then she started misbehaving with me and forced me to arrange 20 rupee note otherwise deboard the bus. Since she was female i was not able say her much and being from defence background we know how to maintain the respect and decorum of women anywhere on this earth. So i decided to register a complaint against all the conductors who r not accepting the 10 rupee coins. Since i had experienced this first time therefore lodging grievance with you. If this happens second time rather informing you rbi officials covertly investigate the matter.
Therefoe i humbly request the concerned authorities to see into this matter and take necessary steps as soon as possible.

Dear sir,

Conductors are unnecessarily stoping the bus for the sake of issuing tickets despite there are very less no. Of passengers.

There are so many people who are chasing the time because of own reasons, traffic.. Etc.

My question is what value can u add to those passengers. Don't u consider them to have customer satisfaction.

Thanks

Sujith kumar