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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 111

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V
Varsha Suresh Chandra
from Hyderabad, Telangana
Jul 5, 2017
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Address: Hyderabad, Andhra Pradesh
Website: tsrtc.co.in

Bus number:- 3KN enroute NACHARAM
Conductors name:- NARSINGH YADAV
Today (5/7/2017) while going home in the bus 3KN this very irritating incident took place. I and my friend were sitting in the general compartment and the conductor all of a sudden came to us and asked us to go to the ladies section where there was no place at all for us to sit. We ignored him for a while but he started touching and yelling. When we still don't listen he started complaining to other passengers. This type of rude and indecent behavior is not entertained and hence some strict action has to be taken against the conductor.
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Bus number:ts03UB0188
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    Sucharita Nandy
    from Hyderabad, Telangana
    Jul 5, 2017
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    I was in the bus 3kn etc ordinary at time around 4-4:30 from hmt nagar to ecil. Since the seats in the ladies section was so awfully crowded and clumped, me and my friend adjusted until we found seats empty in the gents or general section. And slowly the passengers left, they were fewer people. This conductor was pestering me, poked me to go to the ladies section. Also, he was gesturing us in a weird and embarrassing way. The bus was half empty and it didn't matter too. He suddenly yelled when we ignored and said we wouldn't go and it isn't necessary. I also told him to keep quiet and he's not supposed to talk like that. He then said, "go and tell whomever you want. Get lost useless people". I was extremely infuriated because firstly, he wasn't in uniform and was speaking so rude and he even poked me to sit in the front with unbearable behaviour. I asked his name and he was so angry that he mentioned it narsing. I'm not sure if that's his real name because he might lie. I could describe him as average 5.5-5.6 tall and dark man, totally bearded and didn't have proper uniform. I hope something is done about this.
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      Arava Nirmal Manohar
      from Hyderabad, Telangana
      Jul 3, 2017
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      Address: 500062

      This is to bring to your kind notice the stoppage of buses at the designated stops ie to be precise not stopping at Wesley Girls High School bus stop opposite to Metro Bawarchi hotel. Since the stop is next to the school gate small kids will find it easier to get into the school. Apart from this destination boards on the buses are not changed, which becomes difficult for the commuters to know whether the bus is coming from kushaiguda and going to Secunderabad/Koti or coming from Koti/Secunderabad and proceeding to Kushaiguda. Kindly look into these small issues and do the needful.
      Regards From
      Manohar an
      [protected]
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        Shivali KrishnaRaj
        from Hyderabad, Telangana
        Jun 29, 2017
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        Address: 500084

        The stretch from masjid banda to lingampally is in a very bad condition there are endlezs poth holes added to it when it rains it fills with water. The pathway is horrible and difficult to drive and even walk. The placs from botancial garden right upto the end to hyderabad university is not lit up hence us pitch dark. Request to attend at the earliest.
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          Mlnsk
          from Mysore, Karnataka
          Jun 29, 2017
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          Address: Hyderabad, Andhra Pradesh, 500701
          Website: Tsrtconline.in

          We have booked 3 tickets from Khammam to Hyderabad in Super luxury bus with service number 8686. Date of journey is 28th June, 2017 at 11:40 pm. The driver is very care less and he keeps on delaying the departure despite of many requests from the passengers to start the bus on time. But he never listened to anyone and finally he started the service at 12:30 am which is almost 1 hour late. We have faced these kind of incidents many times. Is this the way TSRTC providing the service to the customers... ??
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            Sairam Sb
            from Hyderabad, Telangana
            Jun 28, 2017
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            Address: Hyderabad, Andhra Pradesh
            Website: www.consumerconplainta.in

            I have waited for the 222bus from 5 to 6:43 in gvk 1 bus stop, around 1:43 hrs. There is no 222 metro bus, 4ac buses came mean while. What is this thing, you guys are cheating the public. Common people are waiting like this many hours. Mean while you are relesing the ac buses. Normal metro buses are going 1 by 1 without maintaining timings properly. Like this it is happend many times. How can you do this. Rtc is for all people. You have to maintain the timings properly.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Shailaja Sailu
              from Hyderabad, Telangana
              Jun 28, 2017
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              Address: Hyderabad, Andhra Pradesh, 502032

              Sir, yesterday evening i was travelling in 222a bus. At about 6:40pm i boarded 222a bus. The bus driver was driving the bus in a reckless manner, sitting one side stylishly and applying the brakes for every two minutes. He was driving the bus very speed and applying the brakes when any vehicle goes in front almost taking his bus on that vehicle whether it is four wheeler or two wheeler. He don't even bother to take the bus near the persons who were crossing the road almost touching them and then applying brakes. I mean he was scaring the road crossing people and other two wheeler or four wheelers without giving chance to them by giving horn quite often and thus created nuisance. Also the passengers in the bus suffered which was literally told by ladies who were working in hi-tech city and returning that time to their home. They too scolded this driver and commented on his driving. I took mobile numbers of two ladies as i could not get much time to do so as my stop was ashoknagar. The two other ladies nos are [protected] and [protected] and my number is [protected]. I don't know the name of the driver. But the driver is young person and just wanted to show his style and his driving style to all the persons in the bus. Even afterseveral comments he didnot change the way he was driving his bus in a rash manner. I hope the concerned authority will take necessary action against him. Please take this matter serious and take action against him or else accidents may happen because of his rude, harsh, rash and reckless driving.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                Nagarjuna Arakatla
                from Hyderabad, Telangana
                Jun 27, 2017
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                I have boarded the bus in sr nagar bus stop on 26/06/2017 @ 10pm in the night with bus no (Ap11z6939) metro express bus which belongs to miyapur depot and asked the conductor to give ticket upto kukatpally. He had given me ticket frm nims to kukatpally after checking the ticket i have asked him this is sr nagar and why you had given me ticket from previous stop. Without telling the answer he started speaking abuse words. Is this the way how they behave with passengers. Kindly look on the issue and take he necessary action as soon as possible.
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                  StarsOn_Earth
                  from Hyderabad, Telangana
                  Jun 26, 2017
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                  Address: Hyderabad, Andhra Pradesh, 506370
                  Website: Www.tsrtconline.com

                  Hi,

                  I m a doctor. I have done reservation for 26 jun 2017, becos it's a peak day i reserved my seat 25days before.
                  My tkt details : tkt no 54580584, name:haritha, hnk-bngkmpg1, srvc no:8205 (Hnk - bng) seats:1 (F), fare:927, doj:26-jun-17 01:30 pm, uid:5928, ph:[protected], www.tsrtconline.in
                  Bus is at 1.30pm. But driver started calling from 1.15pm. I reached by 1.25pm. By the time i boarded my bus, two people were sitting in my seat. I asked them to get up. But the male in couple got fierce and started abusing me wen shud the bus start. We are waiting for one person. But the bus shud start at 1.30pm.
                  Why should driver make other ppl sit in my seat whixh i hv reserved, even wen he knows i vl caych the bus. This repeats to most passengers who honestly book the seat before. Wwhy do tsrtc encourage this kind of behaviour of drivers. If they confirm i m nt coming then they can sell. But wat is this cheap mentality of drivers. They make passengers fight n see n enjoy.
                  Please take an immediate action so that other ppl vl not repeat this.
                  Driver name : narashima g
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    A
                    Aditya Adepu
                    from Hyderabad, Telangana
                    Jun 26, 2017
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                    Address: Karimnagar, Andhra Pradesh, 505209
                    Website: www.tsrtc.telangana.gov.in

                    I am adithya. I was travelling from godavarikhani to hyderabad on 25th june 2017 in 11:55 pm bus with service no:7192.

                    Just like most of the time bus reached after half an hour of the departure time by 12:30 and arrived at 5:25, which is more than half an hour late. But i didn't raise any concern for it.

                    I was a bit sleepy and was unable to get down on time at jbs, then conductor of the same bus started abusing me with unprofessional attitude and words.

                    Even though i have my car but still i travel by tsrtc considering safety, but tsrtc employee abusing me is not the right way to handle a passenger.

                    Please consider this and take necessary action on the person.

                    This will be my last ride with tsrtc.

                    Adithya.
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      Venkat munagapati1
                      from Sirsilla, Telangana
                      Jun 24, 2017
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                      Dear sir/madam.
                      This your passenger who is travelling from vijayawada to hyderabtad. (Tsrtc) but driver collected fare from nandigam to mgbs. Total fare collected rs. 379+90= 470/-.
                      Tiket no. 00386667 and 00386668.
                      Dated : 24/06/2017 @18:23.
                      Please explain. If i'm starting in vijayawada why i should pay from nandigam.

                      Thank you
                      Your faithfully.
                      Venkateswarlu munagapati.
                      [protected].
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                        Shravan Kumar Kailasa
                        from Chennai, Tamil Nadu
                        Jun 23, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500003
                        Website: tsrtc.com

                        Today (June 23rd) 2017, service # 7174 from jbs to knr which was scheduled to arrive at 7:50 pm was delayed by an hour and started at 8:50, please take strict actio n against the driver/conductor. Also, the enquiry desk was clueless and least helpful. If this is the case, why have reservations and charge booking/convenie nce fees for the whole lot of inconvenience caused? Please dont take passengers for a "ride".
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        Travelling in a Super luxury non AC bus from Hyderabad to Bhadrachalam on 17 June 2017, 6:30am bus from Imblibun depot, bus condition is poor... Rats running here and there in the bus. Trash driving as well... Rats in bus is not acceptable. That clearly tells that the buses are not cleaned regularly and maintained.
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                          Pavan Glory
                          from Warangal, Telangana
                          Jun 22, 2017
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                          Address: 506001

                          Respected sir
                          I lost my luggage in tsrtc warangal local bus it is route no : 11 from kazipet to warangal via kakatiya university cross road. As i was 75 years old i am kindly asking you to solve this problem in this regard.
                          I was travelled from vijayawada to kazipet from train and from kazipet to kakatiya university cross road in route no : 11 bus on[protected]. Please help me to get my bag.

                          Thanking you sir.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            Rekha2526
                            from Jagtial, Telangana
                            Jun 21, 2017
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                            Address: Nizamabad, Andhra Pradesh, 503001

                            It's my humble request to the tsrtc to provide super luxury buses from karimnagar to nizamabad... There is not even a single bus.. Being a democratic country u need to think about the luxury of people... When u can start mini garuda buses for hyderabad.. Y not from knr to nzbd?? People in d express buses fall on each other being drunk... Lots of people r suffering... But most of the people being from village r unable to express it to u... It would really b glad o[censored].. I[censored] provide luxury buses or take a serious action regarding d express services... Thanking you. Yours. Suffering crowd
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Jun 25, 2017
                            Srikanthpadma's response
                            No update
                            Bus seats are nor good in NIZAMABAD TO KAMAREDDY bus ...public are still standing even though the seat is present due to the damage of seats.t he BUS NUMBER IS...AP25V8787...pls concentrate on small issues regarding the people

                            Bus service - Comment #2769357 - Image #0
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                              Laxmiprasad Narasimha
                              from Akkarampalle, Andhra Pradesh
                              Jun 20, 2017
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                              Address: 500020
                              Website: Tsrtc. Com

                              I took bus with no. Ts 07z4016 on 20/06/2017 at 01:05pm at ramnagar mee seva bus stop. The usual charges from there to dilsuknagar bus stop is rs 13/-. But now the conductor punched for rs15/-. And said that there is no bus stop at mee seva. And he charged me from bus bavan. But i boarded at mee seva. Plz take this seriously and take action soon.
                              Thanking you.
                              Regards,
                              N laxmi prasad
                              +1 photos
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                                Ashok509
                                from Sathupalli, Telangana
                                Jun 17, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500020
                                Website: www.tsrtconline.in

                                Dear sir,
                                On 16/06/2017, i travelled on tsrtc bus from bangalore to hyderabad with service number 1428. Driver name is veeraiah. Number [protected]. Actual time of arrival to hyderabad is 5:00am. But we reached at 7:30 am. When we asking about this to driver he is very rash with passengers and saying that "this is not your dad's bus. I wil drive lik dis only. I[censored] to complaint first you should talk to m. P.".
                                We are completly fedup with such conditions. He used to stop for luggage for long time not bothering about passengers.
                                He is very rash and ruthless, non responsive.. This is not the first time for tsrtc bus drivers. Everytime they r doing the same. Instead of that they change the timings in their website 5:00 am to 8: 00am. So that we can plan according to that. Why tsrtc wasting out time and money. We book in tsrtc to reach early as soon as possible. But with such conditions we are facing lot of problems. Please do needful to all passengers.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Hai sir,
                                Iam daily traveller from RGIA TO JNTU. Morning bus has to start at 04:15 and they are starting at 04:30/04:45 and we are getting late to airport .so please consider my words and make it to move on time. No one is responsible at JNTU
                                THANKING YOU
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                                  Imranxpress
                                  from Hyderabad, Telangana
                                  Jun 16, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500056
                                  Website: Tsrtc

                                  Sir,
                                  On the route from rajendra nagar to koti bus no.95 k at time 1:25 pm on date i. E. 16/6/2017 didn't stop on bus stop at danamma jhopdi. As i was in very hurry and in a important work. As it was very important for me as though i didn't had even friday prayer.
                                  The bus didn't stop on bus stop then a person with some really serious work how can will he manage when there no other transport for him.
                                  So i request you to kindly take nessary action on particular staff and do the needful to the passengers.

                                  Thanking you.
                                  Imran ahmed
                                  Ansari road
                                  Hyderabad
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  Dear govt.
                                  This is to inform you that buses coming from kondapur, hi-tech city are not stopping at the bus stand jubliee hills road no. 36-odessey yet there is a bus stand ...from last many hours passengers has to wait bus won't stops ..please after complaint I hope action will taken by the govt.
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                                    Veera naik
                                    from Sathupalli, Telangana
                                    Jun 15, 2017
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                                    Address: Nalgonda, Andhra Pradesh, 508248

                                    Sir i'm a regular commutter of nalgonda and devarakonda and especially when i travel through bus no. Ap24ta3124 the behavior of conductor is very bad he will scold to very one and specially for poor and old are treated very badly by him and he even cheats with the old ladies and by not giving return money or change to them, so please take action against him to crub his egoiestic nature i hope you will solve this problem very soon. Thank you
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Srilekha Gurram
                                      from Hyderabad, Telangana
                                      Jun 12, 2017
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                                      Today i. E on 12th june 2017 i travelled in 86j which is travelling from jiyaguda to secunderabad. I gave money to conductor when i boarded the bus in ramnagar gundu she dint give me the change and when i reached my stop at warasiguda i asked her the change and she started scolding me. She used many bad words.
                                      Her behaviour is not good with any of the passengers.

                                      Please take severe action or at least teach her good manners
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Sir...
                                      My name is. Praveen
                                      Nenu eeroju oka bus ekkanu from Venkata Giri to mythrivanam conductor ki money icha Rs 30 but ticket only Rs 13 change adigithe naa daggara change ledhu antunna change undhi kani vallu ivvatle Ila daily bus lo thousands of people journey chestunnaru Ila chala mandhiki ala ne cheptunna money adigithe godava pettukuntunnaru vallu even lady conductors chala froad chestunnaru veella meedha action teesukondi sir nijayithiga work chesevalu chala mandhi unnaru vallaki ivvandi sir job chettha feeluvs ki ichi Manchi vallaki kuda bad name vastundhi
                                      But I have only bus ticket only please action on them
                                      Bus number:AP 28 Z 5028
                                      WB-214549
                                      CON:208380
                                      FX[protected]
                                      MCNO:UPL127

                                      Conductor behaving very rash - Comment #2762787 - Image #0
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                                        Crockstar
                                        from Adoni, Andhra Pradesh
                                        Jun 10, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500085
                                        Website: TSRTC

                                        The bus 195 (Ts 07 6282) at jntu used to come at around 21:20 which is already a late timing, but today they crossed limits, the bus came at 22:30 exact. This was too much. And when i humbly asked to the conductor and the driver, they replied rashly. I had night shift of my job. Due to this late, i will be given negative remark in my office, plz correct the timing of this bus. Especially evening timings. Thank u...
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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