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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Last updated May 2, 2024
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 111

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R
rajeev maxi
from Hyderabad, Telangana
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Bus service cancelled without proper intimation

Address:Hyderabad, Andhra Pradesh, 500001
Website:tsrtc.gov.in

I have booked a tkt from markapur to mgbs on 29.05.2017 through abhibus.com. Ser. No:1551. Tkt no:54467184
Actual dep. Time at origin is 23.30. Almost midnight. Upto 1am no updates about bus. No response from mrkp depot manager and tsrtc cust. Care. Around 1.10am i recd. Serv. Cancelled msg. Wt shd i do in this midnight. No alternate bus. No shelter. Worst tsrtc...
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G
Gousiab
from Hyderabad, Andhra Pradesh
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Conductor forced to have gents sit next to a lady

Address:Hyderabad, Andhra Pradesh, 500019

I have a ticket reserved in tsrtc rajadhani service no.2170 dated 25/may/2017, ticket no 54399289. When i have booked the ticket i have booked the seat 15 for myself (Ladies seat) while reservation. The conductor some where near lb nagar just to fill up the one last seat which was next to me, sells the ticket to a guy and forces me to have him seated next to me. First of all mine is a ladies seat and i have reservation done for the same,...
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Naveen Vaddepally
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consumer/customer not received remaining amount after pass, renewal in hyderabad sr nagar bus pass renewal centre

Address:500038
Website:online.tsrtcpass.in

I've renewed my greater hyderabad metro deluxe pass today (I. E on 24 may 2017) at 9.39 am in srnagar bus pass renewal centre. I gave him 2000 rupees and after doing renewal he gave me back rs1000.00 (In words thousand rupees) back. Then i got confused and thinking like that's not my money, i have returned back those money back to him unknowingly... And going on my way after going for just 10 steps away (Just beside the bus pass counter)...
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Äbhïśhëķ Sàñďý Mőďéľ
from Hyderabad, Telangana
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Bus driver unable to stop the bus at bus stop

Address:500039
Website:Tsrtc

Bus driver unable to stop the bus at bus stop while we showing hand to stop then also he doesn't stoped the bus. Bus no 115r/s boduppal colony bus of boduppal he is unable to stop the bus at stop why he is doing duty we are students 17 members of clg students are waited for the colony bus but the problem is that we will travel by another bus also but for children and old age member were not able to go by another bus he wants a direct bus...
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S
sumanth ek
from Bhattiprolu, Andhra Pradesh
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No tv in super luxury bus...

Address:Hyderabad, Andhra Pradesh, 500012
Website:Tsrtc

Tsrtc super luxury bus which should contain tv ...but this bus service which i had travelled 8607/KMM-KPHB on 20/5/17...Has also started late by 30 minutes...no online booking message to passenger even though tsrtc site takes online charges...kindly address my grievances and take proper action...an old man beside me had faced lot of inconvinience due to no message...i had more inconvinience due to no tv set...kindly give proper compensation...
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G
Gaurvendra Gangwar
from Shoranur, Kerala
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Abusive and rude behaviour of conductor

Address:Hyderabad, Andhra Pradesh

I am a regular traveler of tsrtc city bus services. As per my regular schedule i took an ac bus near waverock (Financial district, nanakramguda) to prakashnagar begumpet. I took ticket worth of 75 and gave him 100 rs, he asked me to take changes later and wrote backside of ticket. When i reached near prakashnagar i asked of remaining money with conductor, he gave me only 20 rs in place of 25. When i asked him again for 5 rs, he started abusing...
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parimalavaddem
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket sold for canceled service and not informed to the passenger

Address:Hyderabad, Andhra Pradesh, 507
Website:www.tsrtconline.in

I have booked a ticket in tsrtc online website to travel from s. R nagar (Hyderabad) to khammam on 8th may 2017 with the travel date as 12th may 2017
Bus service no : 64568
Ticket no: 54269675
Service type : rajadhani ac
Passenger name : parimala
On the date of journey i waited for the bus for 3 hours at the pickup point and contacted several tsrtc officials to find out the bus status but did not get status...
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M
mrkmrk900
from Tanuku, Andhra Pradesh
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Driver and conductor asking extra money

Address:Khammam, Andhra Pradesh, 507124

Dear Sir / Madam, Chennai to Bhadrachalam bus driver and conductor demanded extra money as bribe for giving two seats in bus which are not reserved on[protected]:00pm bus in chennai. They sold the seats infront of me to the persons who offered extra money more than the ticket fare. I request you to take action about this and stop unofficial sale of seats....
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A
Ashutoshdash
from Hyderabad, Telangana
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Driving of a bus driver

Address:Hyderabad, Andhra Pradesh, 500049

I was cycling on the road today ie 11th may 2017. When a bus driver almost crashed into my cycle. This is a regular problem faced by cyclist on the road the tsrtc bus drivers are the most rash drivers and drive at unnecessary high speed on congested roads. I do travel by the rtc be a and have seen their rash driving being in the bus. They do not take care about the pedestrians cyclist motorbikers...
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R
Rama Krishna Sreeramoju
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Delay and old bus for high fare

Address:505001
Website:tsrtconline.in

We have reserved rajadhani ac bus from karimnagar to hyderabad on 2/5/2017
4.45am was departure time.
But bus came late by 25 min and started to jbs @5.30am
Another mistake was they have charged for rajadhani ac and provided old indra bus..
There should be transparency and quality.. And
Time management..
We want our tsrtc to be unique and role model to other states...
Customer convenience to...
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U
Umesh Challa
from Hyderabad, Telangana
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Using mobile while driving

Address:Karimnagar, Andhra Pradesh, 505001

On 30th April, i started from Karimnagar to sirisilla at 7.50pm in bus no. AP29z 1527, driver was talking on mobile frequently and the road was a single road and with huge traffic. Kindly advise him not to use mobile phone while driving. I asked him not to make calls. If they were urgent incoming calls, it is ok. But making out going calls is not good....
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S
SIVAPRASAD KAMBAMPATY
from Hyderabad, Telangana
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Worst bus / staff

Address:Hyderabad, Andhra Pradesh, 500072

Dear TSRTC Team,
Yesterday i was traveled from Vijayawada to JNTU. according that we reached Vijayawada bus stand and BUY a ticket. as per schedule time 18 hrs, But bus came around 19 hrs. this is No one Delay,
Bus started around @20 Hrs, as per schedule bus will reach by 1:30, but it reached by 3 am, b coz driver frequntly stopped around 30 min. at his own without reason, always chating with cabin passengers, i asked him...
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M
Mekalwar AJ
from Chirala, Andhra Pradesh
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Seat compatibility

Address:Hyderabad, Andhra Pradesh, 500012
Website:Tsrtconline.in

Dear sir,
I am reserved online via tsrtc website on[protected] bus service no. 1133 and my ticket no. 54191693 my seat no. 13, seat no. 13 is not comfortable on any person of also me. Seat no. 13 push button not work and driver or conductor is no one responded by changing seat and when i asks change the seat then they says everytime you reserved online i can't help you. I asks to tsrtc this service giving passangers uncomfortable...
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S
Sathyanarayana.ch
from Visakhapatnam, Andhra Pradesh
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Water bottle / collecting more charges than Mrp

Address:Hyderabad, Andhra Pradesh
Website:Tsrtconline.in

Sri sai balaji pan & water bottles
Naresh
On 25 april 2017 while iam travelling from khammam to hyderabad, purchased 1lt water bottle at suryapeta bus stand, 23.30 hrs from sri sai balaji pan & water bottles shop. The shop keeper collected more charges yhan mrp.
Collected rs 25/- 1lt water bottle.
Actual cost is rs 20.
He argued that in every shop in this bustand is same.
Railways provides for rs...
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S
sairupesh
from Hyderabad, Telangana
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Complaint regarding special buses from KARIMNAGAR

Address:Karimnagar, Andhra Pradesh, 505001
Website:www.tsrtconline.in

There is no proper response from controllers of bus station, they say it's the problem of depots and they are unanswerable to passenger
Reserved bus was not on stage and it's a situation were we cannot board another bus too.
There need to be strict action take across state regarding timing of reservation buses. Its very bad for an state run rtc management an strict regulation need to taken as the first priority....
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D
Dontula Vijay
from Hyderabad, Telangana
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Rajadhani bus ac not worked

Address:503001

I had been travelled in the new rajadhani bus from secunderabad to nizamabad and the bus details are DRI-NO: 25Z0036
Here ac had been not worked for complete 3hours journey.
So I am complaining on tsrtc for what I was not provided ac for the journey.
I have the bus ticket with me.
Rajadhani bus ticket is price at 296rupees whereas ordinary super luxury is priced at 232 rupees. I am sharing my ticket details in...
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Address:Hyderabad, Andhra Pradesh, 500001

Today on 20th april 2017 at around 7 i took 9m bus to nampally from panjagutta bus stop and took the ticket by giving 10 rupees to conductor. He told me to take one rupee change from him afterwards. After waiting for few minutes i asked for the change, conductor in the very bad and abusive manner told me "ledu" and tired to touch me. I told him that i will give a police complaint on this kind of things but the conductor was laughing and the...
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G
Ganta ajay kumar
from Visakhapatnam, Andhra Pradesh
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Rude behaviour of garuda plus driver

Address:Nellore, Andhra Pradesh, 524004
Website:TSRTC

My name is ajay kumar from nellore. On behalf of my work in chennai, i went to nellore bus stand On tuesday early morning april 18th 2017. Around 5am, one TSRTC entered into nellore bus stand. I have no reservation and iam the 1st who enter the bus and asked the driver about the availability of seats. Back to me there are 8 people. 1st driver said there is no seats in bus. But i requested him to see one single seat. Then he generated a ticket...
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Srinivas Vemula Netha
from Hyderabad, Telangana
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About uneven and improper fares collected in rtc city buses in hyderabad

Address:Ranga Reddy, Andhra Pradesh, 500049

I would like to your notice that htere are discrepancies in the charges leviedby transporation corpoaration in the city.

I stay in miyapur and go for java coaching in mythrivanam. I daily travel in city ordinary buses for commutation purpose. I will commute in 218 bus from miyapur to mythrivanam. The conductor gives ticket to nims or punjagutta they charge 15 rupees for travelling through these stops. I travel for 13 stops...
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S
Sravanimareddy mareddy
from Chennai, Tamil Nadu
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Not providing reserved seat and allowing male passenger to sit beside female passenger

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I travelled from ongole to Chennai on April 16th 2017 in bus from TSRTC with service nox8771 at 21.45.I reserved a seat for dat journey with seat 2(F).When I entered bus, some person was seated in my seat.when I asked bus driver about this he told me to seated in another seat.then again at kavali, he allowed some male passenger to sit beside me dat is beside female passenger which is not allowed.so, I felt very discomfortable with...
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