Respected Sir/madam, i started journey from medaram jatara to hyderabad on 19.02.2022 aroung 1 am through tsrtc bus number ap29z1350 . while entering in to the bus i asked the conductor whether the bus going to the jubile bus station(jbs), then he replied yes, i took the ticket by giving an amount of Rs 450/- in that the destination given as mgbs(mg bus station), immediately i asked him, he replied very clearly that the bus would go to jbs first and later mgbs, the final destination of the bus is mgbs, after entering in to the city conductor started saying that the bus would go only either mbgs or jbs, one of passengers who's destination was mgbs, asked to drop at mgbs the conductor shown his interest to drop the passenger and later conductor and driver both started saying that the bus would not go to jbs as it is very long it would go to mgbs only, actually medaram to hyderabad is 240 kms and mgbs to jbs is only 10 kms, when compared to 240 kms, 10 kms is nothing and in the morning at 6.30 there was no traffic in the city, me and other 6 to 8 passengers whos destination was jbs asked several times to drop at jbs, both the driver and conductor said that as the ticket was given to mgbs we drop at mgbs only and saying that their decision was final, one of our passenger lost his patience came forward and asked about what they said in the earlier at the time of taking ticket with strong voice, then the conductor and driver both lost their patience and started using abusive language, and the conductor tried to beat the asked passenger while all the passengers were watching, me and other passengers were shocked by seeing their behavior, at last they dropped some of our passangers at dilsukh nagar busstop and to get other bus from there to jbs with our own money, with the entire conversation we fed up with the behavior of both driver and conductor, they said one word at the time of getting in to the bus later changed to other word, they felt that they are the own bosses they did not mind what the said in the earlier .simply we did not receive proper service, i want to bring to your notice that because of these people we are losing faith on tsrtc, here with i attach my purchased ticket for your reference. Thanking you.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.