Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Sir state bus no 230A from dundigal Airforce to secunderabad railway station is supposed to depart at 0515 on 12 jan 2022 but it departed more than 30 minutes late. Such types of delay might be fatal if anybody losses its train .
Sir kindly do needful treatment in this regard.
thankyou

I m travelling on na oridinary bus with green paint (AP29Z689) from Aramghar to shadnagar, bus conductor told me that ticket price is 55 rupees and I was shocked and saw the ticket, it is From MGBS to Shadnagar, my question is the distance from Aramghar to MGBS is too long, how can conductor give ticket from start to end point when passenger travelled from middle stop?? I want an explanation from TSRTC, if not I will protest against TSRTC and tell everyone not to use government public transport any more...

I have booked two tickets from jbs to karimnagar. With service no : 7866(ant-mptl).
Instead of 2hr 30min it has taken 3:30min which is not acceptable. Please help update the correct time in the portal while booking.

Sir I got AP28Z 6070 Bus at hayathnagar bus stand but conductor booked the ticket from Lb nagar to chityala .my starting point hayathnagar bus stand he answere me with careless voice there is no stop for that bus so that he booked from Lb nagar.Is this right sir .TNA118350 12/01/2022 05.23

Bus - Mehdipatnam 300 bus No.
Morning shift Bus
Timing:8.15Am.

I was traveling from balanagar to gummidadla

Aa the bus reached at balanagar asked for the ticket to gummidadla from balanagar
But the drive issued the ticket from bowenpally x road

What is the issue why he was not given ticket from balanagar
Does that bus do not have the balanagar as a stop

Actual price from balanagar to gummidadla in ordinary bus is 25 rs
He given the ticket from
Bowenpally and took 30 rs
What is the issue

I'm complaining about the bus driver which he as scratched my near mg bus stop, afzul gunj . Plz repair my car

We have been waiting for the bus since 1 hr at the bus station for the bus (enroute to ganmukhla/gaddapaka @7:30PM)
After a long waiting and being asked/enquiry for multiple times. The staff informed that the bus has been cancelled all of a sudden where many of the female passengers are also waiting for the bus

Respected sir/madam,
I travelled from Hyderabad to kodad,
I dropped my book on that bus while departure.
As i am college student, that book is belonging to my college library,
It is very important to me,
If I don't found it I have to face many issues..
The name on that book is chanukya.
Please help me to get back that book....

From hyderabad to acpt bus, bus no.
ap 29 z8983

On a ticket price of 330 for 500 rupees note he written as 70 on the backside

which later we recognised as he did it intensionally and we have not checked
ok the back as we are about to receive 170he has given only 70.

I boarded a bus from pattancheruvu which goes to parade grounds, secunderabad.Being a female and also not knowing the native knowledge of the place, I was traveling alone around 6:25am on 05/01/2022. I had only 200/- with me nd didn't have the change.. The ticket price is 30/- from pattancheruvu to parade grounds.. Even after saying that I didn't have the change, the lady conductor refused to accept my money and asked me to get down at the other bus stop after paying 10/- as soon as possible that too ignoring the fact that it's nearly dark outside. I got startled at first because don't even know the place ls properly here since I'm from kerala... And how is it possible for a conductor to refuse the money just because I didn't have the change stating that all the other passengers were traveling with a pass so that she couldn't possibly give me the ticket. Its a known fact that it's around 30kms to parade grounds and such arrogant and rude behavior of this lady is disappointing in a way that it also ruined the trust of a passenger. I had to talk to a fellow passenger so that I could transfer the money via phonepe and then they took the ticket for me. Unfortunately, I can't find the name tag on her uniform so that I can report her rude behavior.
Bus -A.P.28z 4190

Hi
Sir or mam
This complaint is regarding excess charges for urinals in mgbs bus stand
It is mentioned free for urine but they are charging 5 rps
If this is the case poor people cant pay 5 rups for urine and they urinate in public places
As a citizen i am complaining
I request you kindly take action

Bus # 2995 was supposed to reach Bengaluru today at 9.30 PM as per the timing specified in the booking platform. However, we haven't reached anywhere close to blr @ 11.30 and another 130 KM’s to be covered. It has become problematic for all passengers as we are travelling with family and had another connecting bus to catch from blr. We have also gathered from other fellow passengers that it's always late, would reach around 1 PM. I would recommend you display the right operating timing in the system so that passengers can plan better. If it's a driver fault then take proper action. Please have some respect for others time and fix the same ASAP.

Ticket Number[protected]As per the TSRTC Bus service cancellation SMS received on mobile)Amazon order number[protected]Ticket booked date 15-Dec-2021Date of Journey 23-Dec-2021Anantapur-KPHBBus service provider TSRTCAmount paid for 2 seats reservation 1180Bus service cancelled by TSRTC informed on 22-Dec-2021Amount refunded only 1110Deductions made 70

I have booked ticket from Anantapur to KPHB (TSRTC Bus service) 2 tickets on 15-Dec-2021 date of from Amazon through REDBUS by paying Rs.1180 journey was 23-Dec-2021 and on 22-Dec-2021 TSRTC officials called on my registered mobile number [protected] saying due to some technical issues Bus service was canceled and full amount will be refunded to source paid for ticket and seek for alternate bus service, I have booked some other private service and booked tickets.Till 28-Dec-2021 I haven't received refund from amazon when I tried to contact Amazon in Amazon showing contact redbus ([protected]) I called redbus support they have asked many questions like how and who was informed that bus service had canceled from which number call received, read out SMS received as bus service canceled after getting satisfy redbus CS said yes service was canceled and said your refund will be refunded in 3 to 4 working days to source payment. On 28-Dec-2021 I got the message as amount 1110 credited from Amazon pay bus Mumbai IN observed that there was deduction of Rs 70, no one have right to deduct amount on reservation ticket when bus service was canceled by bus operator, from 28-Dec-2021 I am keep contacting TSRTC and REDBUS, REDBUS is asking to contact TSRTC as deductions were made by TSRTC and TSRTC is saying you have paid to REDBUS ask them for full refund we have cleared them.

Hi, conductor behaving with the passenger is not good, he is taking not good, please appropriate action on him. Route:Uppal depo to mehidipatnam.

There is no frequency in 47 L manikonda buses, which is the only bus from secunderabad to manikonda.
Which leads to hours of waiting at jubliee hills check post.
Please do something regarding this.

I have given rs. 105 to conductor. My fare is rs. 15. He given ticket and didn't given Rs .90 back. He didn't even written back side of ticket. If I ask him about my money. He is arguing with me. He asking like have you given rs. 100. Whether it is old note or new note. People who witnessed when I am giving money they supported me. Otherwise he may not give that money. This kind of behaviour is not acceptable. Every time we can't give exact fare. Some times we also don't have change for rs. 100. The bus number is AP 28Z 1841. Please take action on him.

Date of incident 26/Dec/2021
Place of incident chandrayan Gutta bus stop
Time evening 4:45
When I was in the bus I showed my bus pass to conductor and after that I put pass in my pocket but I think it slipped from pants back pocket
It was a 300 bus
My bus pass is lost and the register I'd of my pass is [protected]
Please I want a new issue passed
I request with my humble heart please kindly issue a new pass.

The bus that we were traveling was in repair condition and it couldn't go about 40kmpl. When we asked the driver to arrange another bus he told us that unless the bus completely stops we won't be able to arrange a new bus. The journey which supposed to be 5 hours took 7 and half hours. Because of this delay I've missed my train. Bus number TS 19Z 0016.

Dear Sajjanar sir, No buses to Sathupally from MGBS between 3PM to 6PM.. Worst worst service by Sathupally depo, i have faced this issue may times..

Kindly resolve this issue, provide max buses to Sathupally route ASAP..