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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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N
Nagaramesh67
Jan 11, 2024
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Address: H No 112 Road No 11 Gulmohar Park Colony serilingampally Hyderabad

I booked ticket in TSRTC Ticket No 84330921 Service No 89578 Hyderabad To Kakinada 9pm key bus did not come even at 10.35pm Driver no is not in the message If you ask in inquiry they are talking rudely tsrtc administration is not good I am not Satisfied
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    S
    Jan 10, 2024
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    I was travelling from Aramghar to Shadnagar on date 10of jan 2024,
    Conductor of of misbehaved when I ask about reserved seats for women. She shoutout up on me and not allowed to to sit me up on the reserved seats.
    It's felt like harashment

    Bus number: TS06
    UD9078

    Bus Depo: MBNR
    Bus time:5pmfrom MGBS Hyderabad to Mahaboobnagar

    Kindly take the strict action against her

    Thanks
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      Naveenac
      Jan 10, 2024
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      Bus no AP11Z6531 8A has not stopped at boats club bus stop on 10.1.2024 evening before him one ordinary and one metro went iam coming by running he saw in the mirror but he dint striped the bus why busses are not stopping at bus stop what is the issue this is my second complaint regarding same issue why not resolving
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        Venkat tptf
        Jan 10, 2024
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        Hi sir
        Namaste,
        I am from Yellareddy,
        Of Kamareddy, District,

        కామారెడ్డి నుండి ఎల్లారెడ్డి నిజాంసాగర్ పిట్లం రూట్ నందు తిరుగు బస్సులు ఏమాత్రం వేళలకు రావడం లేదు, కామారెడ్డి నుంచి రెండు నుంచి మూడు ఒక్కొక్కసారి బస్సులు నిజాంసాగర్ పిట్లం వైపు వెళుతున్నాయి. ముందు రావలసిన బస్సు వెనుక వెనక రావలసిన బస్సు ముందు బయలుదేరడం అంతేకాకుండా అందరూ నిజాంసాగర్ లో వెయిట్ చేసి మళ్ళీ ఒకేసారి మూడు నుంచి నాలుగు బస్సులు కామారెడ్డి వైపు వస్తున్నాయి దీనివల్ల కొన్ని బస్సులలో అధిక రద్దీ ఉండడం మిగిలిన వాటిలో అసలే ప్రయాణికులు లేకుండా రావడం ప్రయాణికులుగా మేము ఎంతో సమయం వేచి ఉండాల్సి రావడం జరుగుతున్నది.గంట నుండి, గంటన్నర రెండు గంటలు, రెండున్నరగంటల వరకు కూడా ఎల్లారెడ్డి నుంచి కామారెడ్డికి వెళ్లడానికి వేచి చూడాల్సిన పరిస్థితిలో ఏర్పడుతున్నాయి. నిజాంసాగర్ వెళ్లిన బస్సులు, పూర్వం పెళ్ళికి ఎడ్లబండ్లు వెళ్లినట్లుగా అక్కడి నుంచి ఒకేసారి కామారెడ్డి వైపు వస్తున్నాయి. మూడు బస్సులు రావాల్సిన సమయంలో అందరూ అక్కడే వెయిట్ చేసి మూడు ఒకేసారి వస్తున్నారు. దీనివలన అటు సంస్థ ఇటు ప్రజలు ఇబ్బందులకు గురవుతున్నారు. ఇది ఏదో ఆకతాయిగా పెడుతున్న మెసేజ్ కాదు కావాలంటే మీరే పరిశీలించగలరు. కావున తమరు పరిశీలించి తగు విచారణ జరిపి తగు చర్య జరిపించి మా ఇబ్బందులను పరిష్కరించవలసిందిగా కోరుతున్నాం.నేను ఇక్కడ 11 20 నిమిషాల నుంచి కామారెడ్డి వెళ్ళుటకు వెయిట్ చేస్తున్నాను.11:30 సమయంలో ఒకేసారి రెండు బస్సులు ఆ తర్వాత ఒక బస్సు మొత్తం మూడు బస్సులు ఇప్పటికి, నిజాంసాగర్ వెళ్లాయి అంతకు ముందు వెళ్లిన బస్సు అక్కడే ఉంది.12.20 సమయంలో మరో బస్సు నిజాంసాగర్ వెళ్ళింది. 12.55 నిమిషాలకు మరో బస్సు నిజాంసాగర్ 12.59. ఇంతవరకు నిజం సాగర్ లో పెట్టిన ఏ బస్సు వెనకకు రాలేదు పరిస్థితి నీ అర్థం చేసుకోగలరు.
        01.02 నిమిషాలకు ఇప్పుడు ఒక బస్సు మాత్రమే కామారెడ్డి వెళ్ళుటకు వచ్చింది .
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          Henrica
          Jan 9, 2024
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          Address: Godavarikhani

          The bus was cancelled by the operator and promised to make the refund for the ticket but it's been a month now and still no refund was made
          +1 photos
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            Srikar Yeturi
            Jan 8, 2024
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            Good afternoon sir
            when i am travelling from Prashanth Nagar bus stop to Suchitra X roads in MEDCHAL bus on 6th JAN 2024 at 3:30 PM i found the driver was driving very Rash not stopping in bus stops and speaking very bad languages with passengers he was also crossing the signals so i want to make notice to you these are details of bus which i travelled
            Bus number plate : TS.02Z.0244
            Bus number : 229/219
            From & To : PATANCHERU TO MEDCHAL
            Bus Type : ASHOK LEYLAND
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Sudha Rani N
              from Hyderabad, Andhra Pradesh
              Jan 6, 2024
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              Address: Hyderabad

              On 5th January booked parcel with my important documents in cargo at Kondamallepally, nalgonda to be delivered at Uppal X Road Office which takes hardly 2/3 hours. But till now not received, and saying it takes more 6 hours to reach, causing more tension for me about my documents. No proper contact number, Uppal office people yesterday told it goes to MGBS then reaches, now they are telling if you have such emergency collect from cherlapally center.

              I did not understand why from MGBS to Cherlapally it goes when Uppal X Road is on the way to drop the parcel for delivery?

              Very poor service, authority with no responsibility and accountability public services always disappoint customers like this only.

              That's why we public though it is difficult approaching private services.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                N
                Navyani
                from Hyderabad, Telangana
                Jan 5, 2024
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                Bus number TS 03UC 7888 jan 05th evening 6.30 pm travelling from kazipet to warangal railway station a lady conductor taking bus fair from females even after showing the adhar card, says you are not eligible for the free ride
                Tried to contact the toll free number and the mobile number written on the bus both are not valid
                I hope the government officials look into the issue and take action on such illegal things happening around Telangana
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  NPachude
                  from Hyderabad, Andhra Pradesh
                  Jan 3, 2024
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                  Bus number AP24Z 0041
                  On 03/01/2024 I and my friend tried to get into the above stated bus at champapet. But the bus conductor rudely and recklessly restricted me from getting into the bus and even shouted on me stating that this bus is not a city bus even after the Zero ticket facilities are being provided for women in Telangana state we were not allowed into the bus stating that he doesn't have tickets anymore therefore we cannot get into the bus, when I questioned him he abused me very badly in the public and shouted on me . I request to take necessary action on the bus conductor and also strict warning to be given to other all the bus conductors, and I also request you to make sure that this should not happen again with any other women in any other bus
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    N
                    Naveenac
                    Jan 2, 2024
                    Jan 5, 2024
                    This thread was updated on Jan 5, 2024
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                    Respected CM Revant Reddy sir fst of all Happy New Year sir Iam working lady I travel daily from ecil to ranigunj
                    1.near Tarnaka buses are not stopping when there is red signal JBS buses with these we are unable to cross the road.
                    2. Daily 8A and5k buses are not stoping at boats club bus stop and they are saying buses are not available what shall we do and talking very rudely with ladies.
                    3. On 2.1.2024 near alugada bavi bus stop Jbs bus driver has not stopped the bus and slowly he is driving and many o[censored]s get in to running bus itself and when we all ask about not stoping the bus the conductor is talking very rudely and he ask to go by auto and go and complaint to CM sir because of his behaviour pic taken and here by attaching the same bus no is AP11Z6218

                    Here by requesting to provide some contact no’s to raise complaint immediately against these type of drivers and conductors and kindly take action on these type of drivers and conductors. Hope so will resolve the issue immediately
                    +2 photos
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Jan 05, 2024
                    Updated by Naveenac
                    Sir what is this bus no 280, 250c, 279 are not stopping buses near tarnakana signal while going from Tarnaka to secunderabad no traffic police is available why buses are not stopping when there is red signal and why traffic police are not available and may be there is no cameras due to this RTC buses are stopping even though red signal still my previous complaint not resolved we are facing lot of problems with this buses from this dec 23 we are facing this type of problem before that they use to stop at signals and buses are more and buses use to come on time kindly resolve the issue
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                      srikanth shanmukha
                      Jan 1, 2024
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                      Cockroaches in the bus near my seat. Traveling from Hyderabad to Bangalore. Service number 8665. Ticket number 83375461.
                      Regret for poor maintenance though paid ticket fare of 2000 rupees.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        srikanth shanmukha
                        Jan 1, 2024
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                        Hi, I’m traveling from Hyderabad to Bangalore in Garuda plus, service number 8665 on 1st jan 2024. The issue is regarding maintenance of bus as there are small cockroaches near my seat and it’s so inconvenient to travel in the bus. The maintenance is not there though I paid 2000 rupees for ticket but the experience of travel is bad. Pls do look into this issue and address it. Ticket number for reference: 83375461
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Venkanna01
                          Jan 1, 2024
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                          Address: Venkanna gangavath,cell,9963204238

                          Sir good evening.my name is venkanna gangavath.iam a govt employee.
                          నేను ఈరోజు01/01/2024న నా ఫ్యామిలీతో సాయంత్రం 5 గంటల తర్వాత గంధంపల్లి బస్టాప్ వద్ద ఇల్లందుకు వెళుతున్న మహబూబాబాద్ డిపోనకు చెందిన బస్ నంబర్TS 26Z 0022 అను బస్సులో ప్రయాణిస్తున్న క్రమంలో ఒక మహిళ కొత్తపేట స్టేజివద్ద ఎక్కగా, ఆమె తన ఆధార్ కార్డ్ చూపి టిక్కెట్టు ఇవ్వాలని అభ్యర్ధించగా, సదరు మినీ బస్ డ్రైవర్ కం కండక్టర్ గారు ఈ ఆధార్ కార్డులో వున్న నీ ఫోటో పోలిక నీకు సరిపడట్లేదు, నీవు వెంటనే బస్ దిగి వెళ్ళిపోవాలని, కఠినంగా తెలిపి బస్సును ఆపు చేసినాడు.ఈ ఘటన చూసిన నేను, ఒంటరిగా ప్రయాణిస్తున్న మహిళను ఈ టైములో బస్సు దింపేయటం సరికాదని, కనీసం టికెట్టు తీసుకోమని అడగక దిగమనటం సబబు కాదని, వీలైతే ఆమె టికెట్టు డబ్బులు నేను చెల్లిస్తాననగా, ఈ బస్సులో ఎవరికీ లేని బాధ నీకేందయ్, రూల్స్ అడగటానికి నువ్వెవరయ్ అని మర్యాద లేకుండా మాట్లాడటమే కాక తాగి మాట్లాడంతున్నావా అని ఏకవచన సంభోధ పదాలతో పరుషంగా మాట్లాడి, బస్సు ఇంజిను కంప్లీట్ గా ఆఫ్ చేసి గొడవకు దిగి ప్రయాణీకులందరికీ చాలా ఇబ్బంది కల్గించినాడు ఇట్టి విషయాన్ని TSRTC హెడ్ ఆఫీసు కంప్లయింట్ చేయగా సదరు డిపో మేనేజర్ గారి చర వాణీ నంబరు తెల్పగా, వారికి తగు సమాచారం ఇచ్చి చర్యలకై అడగగా వాట్సప్ లో రిటెన్ కంప్లయింట్ అడిగారు.దానికి నేనుసరేనంటిని..కానీ ఈ విషయాన్ని సదరు వ్యక్తిపై తగు చర్యల నిమిత్ం తమరికి తెల్పుకొనుచున్నాను.కావున వెంటనే స్పందించి తగు చర్యలకై ప్రార్ధన.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            KavithaBuddi
                            Jan 1, 2024
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                            Address: Hyderabad

                            I'm Kavita, I have started from Maisamma guda on date[protected], morning around 9: 49 AM, In Secunderabad bus No: TNB63622, Jeedimetla Depot.
                            First I have showed Aadhar card to the conductor and he said I don't accept aadhar card In photo form in mobile.the I paid online to his phone pe and he didn't asked even that where I'm going to! And gave me the ticket to Secunderabad without asking my stop. Then he rashly gave me the ticket and, the ticket flew on air flow and fell outside of the bus window and I asked the driver to stop the bus and the driver also talked rash with me and then the conductor again asked me to pay for the ticket again and then I refused to take again . But they behaved very harsh with me, there is no other way to do so then I paid again for other ticket. It was really a bad experience to a female from the TSRTC . I really need a Justice for this within 48 hrs, Other wise I will take serious action on this. I have all the Proofs of payments and Photos of the Conductor and driver. This really happened to a Girl in Public Bus. I have paid to conductor phonepe : His Name : KUNDAVARAM KANAKA CHENNAIAH . He did this with me today, don't know how many times he did with ladies . Remove these type of people from these public service buses immediately !
                            +2 photos
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                              Sanskruti Nipanikar
                              Dec 31, 2023
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                              We were traveling from IBS campus to gandipet, for which fare is 20/- per person. But the bus conductor charged us the fare of 40/- per person.
                              A conductor doesn't have any right to charge us extra.
                              A strict action should be taken against the conductor and our extra fare of 20/- per person should be refunded.
                              I hope soon action will be taken against this.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                Bhargavi1823
                                from Hyderabad, Andhra Pradesh
                                Dec 31, 2023
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                                Address: TS032 0462

                                If government provides free bus scheme to public, then these driver/ conductor should oppose it, if they have any problem but why these people are irritating on public. Didn't ladies travelled previously in buses. Are they traveling only because of free bus keeping all their jobs a side. I'm really not sure if this scheme is benefiting someone but all the ladies of telangana are been blamed daily.
                                My complaint here is, me along with my sister, daughter who just entered her 5 years boarded super luxury bus at uppal that driver/conductor didn't give ticket to my daughter but at aler he stopped bus for break when we get down the bus to buy snacks he is asking me to take ticket to my daughter at the shop. I'm okay with that but, my problem is he should ask me to take ticket in the bus itself but he unnecessarily created a drama in front of many people on the road due you really feel that is correct. If I want to claim some free ticket why will I board super luxury bus. This person is talking so many rules that child who complete 4 years should take ticket being educated why didn't you take like wise... Even after accepting to take ticket. My question is did we have any rule for drivers to stop bus inbetween and have their tiffin, lunch and dinner it's humanity that's we(public) don't generally blame them. In the same way we want them to be polite to the passengers. I'm attaching two tickets see the time variation.
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                                  Dec 29, 2023
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                                  Lady conductor of a metro bus no - AP28Z4500 during the trip no 3, is being continuously using abusive language and scolding women regarding the mahalakshmi free ticket. And also very careless response from her that she said the bus is her property. It is very harsh to the women who are travelling in buses during the college and office hours.
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                                    Dec 29, 2023
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                                    Lady conductor of Bus no - AP28Z4500, during trip no 3 on[protected], vulgarly scolding women regarding the Govt. Scheme mahalakshmi free ticket. And also using abusive words.
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                                      Priyanka chennu
                                      Dec 27, 2023
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                                      I’m a regular traveller in 222 bus. The busses are not often, they don’t have any particular timing. I’m writing this complaint standing in the busstop waiting for 222 bus from the past 40 min. This is the situation everyday, it’s very difficult for people like me to wait for such long time, and the bus will always full with passengers.
                                      Please provide more busses on this route.
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                                        Balla Ganesh
                                        Dec 27, 2023
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                                        I have been traveling from Hemanagar to habsiguda but the conductor issues the ticket from Hemanagar to tarnaka which is a stop a head
                                        When I ask conductor he says there is no option but habsiguda has a proper bus stop where many major busses stops.
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