Today my mother and i were travelling by pallevelugu bus from vikarabad whose conductor number is mentioned as 273675 in my bus ticket. Our travel cost was rs 34 from kalimandir bus stop to mgbs where we gave her rs100 bill. When we asked for change, she kept us waiting till the last stop and gave only rs 60 in the end. When asked about remaining balance, she was unwilling to respond and gave change for others. There was not a single person in the bus who got complete change or balance. She gave change for every passenger in 10s and send them away while they were in hurry to get down. When i asked why she was doing like that, she got infuriated and shouted on me that i was impatient. She said she won't give me change because i asked about other passengers. Even when i warned her about complaining to tsrtc, she didn't pay any attention. She challenged if i could do anything to her. Such kind of rude behavior is not expected from people who are serving public. Even the kind of corruption, even if it is minor, is highly condemned in this enlightened society. You might think this is a minor issue.. But if you take into consideration, every passenger, every bus ride, every conductor and every day.. This strongly is a major issue. If neglected, this culture will spread and decrease the credibility of tsrtc or the public transport. We citizens are paying the hikes in transportation cost without fail. So now it is the organization's responsibility to make sure that passengers are not charged over the actual price, for you know it is the poor daily wage labourers who travel through that transport. And it is the very responsibility of the welfare state of telangana to protect poor people's pockets. I hope tsrtc will take action against her in particular and the whole system in general. Thank you for providing me with this opportunity.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.