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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Dec 18, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 70

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V
Vijay Reddy Dendi
from Visakhapatnam, Andhra Pradesh
Sep 17, 2019
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Address: Hyderabad, Andhra Pradesh, 500013

Respected sir/madam,

Request you to please educate your hyd city rtc drivers to follow the traffic rules. They are not an expection in any manner.
Below are the violations done often by the rtc drivers.
1. Rash driving
2. Stopping the bus in the middle of road there by blocking the entire way
3. Jumping signals
4. Unnecessary honkings
5. Bringing the bus on to bikes at red signals
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
I reserved seats in 8349bus but bus suppose to start at 2pm on 13/09/2019.
But it didn’t start till 2.55PM. I need to catch a train in hyd. What’s the use of reservation.

Driver doesn’t have time sense n he is unprofessional,

May I know the reason asap.

traffic rules violation by hyderabad city rtc drivers - Comment #3537197 - Image #0
From jogipet to medak there is no road laid and due to heavy rains people are suffering and no one are taking care about please by this message I think the change may come thank you
షాదనగర్ నుండి హైదరాబాద్ సెల్ఫోనే మాట్లాడుతూ RTC డ్రైవర్, ఎంత బాధ్యత రహితం...
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    Perumall Pasupala
    from Hyderabad, Telangana
    Sep 17, 2019
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    Address: Flat no 406 ,2nd Block udayapolygon beside MNR school chandanagar hyderabad, Hyderabad, Andhra Pradesh, 500050

    Iam traveling in ordinary bus bearing bus no: ap29z3498, on 16.9.2019 at 9:15 pm, i requested the conductor to stop at jyothinagar bus stop which is a regular stop, but the conductor was very much careless and not responded to stop the bus and allowed the driver to pass away the stop with out stopping at my destination (Jyothinagar bus stop) this incident was happened not for the first time it’s goong on repeating so many time out of frustration i asked the conductor in a polite way regarding the issue but the conductor started arguing that it’s a request bus stop not a regular stop and told me in a very harsh way that if complaint was lodged nothing will happen. And was not revealing his name neither the drivers name to lodge a complaint against them so i request to consider my complaint and take immediate action.
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      D
      Dr.b.kiranmayee
      from Khammam, Telangana
      Sep 16, 2019
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      Address: Khammam, Hyderabad, Telangana, 500062

      Hello sir, i am dr. B. Kiranmayee, i have booked a bus from tsrtc, on 16-09-19, at 20:20 pm from l. B nagar stop, hyderabad to khammam the service number of bus is 8682, the driver has reached lb nagar bustop at 9 pm he was 40 minutes late and said there was a lot of traffic, after reaching bustop the driver has started the bus at 9:20 pm he has taken tea break inspire of being late, again at 22:15 pm the driver stopped on a highway tiffins which was present before narketpally main road now the time is 22:55 pm and the bus is still present at tiffins centre, the arrival of bus at khammam station is 23:30 and the bus did not even reach half way, being a female how can i travel once i reach my destination at midnight, how can drivers of tsrtc take their own time and waste the passengers time like this taking many breaks.. Action must be taken... There is no female safety... The driver name is pa khan and phone number is [protected].
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Not providing cell phone charging shockers and telivizan in this bus ... they are charging pasinger case 2/- per head...

      driver, and no female safety - Comment #3537167 - Image #0
      Veraammu's reply, Sep 13, 2019
      I’m traveling from hanumakona to Hyderabad tsrtc not providing no minimum reqirment to passengers in this buss ...like charging shockers and telivision feslities in this bus
      Iam booking bus ticket in 2/9/2019cancelation of the ticket
      But not refund money so kindly help us
      Please resolve the problem
      Thanking you

      driver, and no female safety - Comment #3537770 - Image #0
      driver, and no female safety - Comment #3537770 - Image #1
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        Palarapu Sudheshna
        from Mumbai, Maharashtra
        Sep 16, 2019
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        I have booked the ticket to hyderabad and i was late by 10 mins. While leaving the bus stand driver didn't even call and intimate me. Generally passenger will get a call if he/she is late. He din't even lift the call and rejected my calls. He may be sold my ticket to someone else. Please take an action about this. And i want my money back.
        Service number : 7053
        Driver name : b. Shankar
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          ChristyPradeepRaj
          from Mumbai, Maharashtra
          Sep 14, 2019
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          Address: D no 15-8-490, Sri Nagar Colony 2nd Lane, Near Mamata Medical College, Khammam, Andhra Pradesh, 507002

          Tkt no 63217157, name:d c pradeep raj, kmm-adb, srvc no:7946 (Gnt - nrml - adb) seats:2, 3, 4 (M, f, f), fare:2081, doj:14-sep-19 10:30 pm. Bed sheets and water bottles are not provided in the bus by the staff. As bed sheets were not given, a) c temp was increased. Its sweating in a/c bus. Very pathetic and absurd.
          Very poor service in the bus. Kindly look into it and resolve the issue asap.
          Khammam-adilabad service no: 7946 driver: j yeswanth rao contact no.: [protected]
          Thank you
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            J
            Jyo281016
            from Delhi, Delhi
            Sep 14, 2019
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            How come that tsrtc will give an option that when female candidate reserves a seat, male candidate will be reserved on next seat. Why tsrtc is giving such a nasty things... Opportunities.. It is applicable only when all the seats in bus were closed. Not for 2 to 3 seats reserved. Why the bus has stopped in each every small stop... For their personal uses. Please ensure that the buses has to stop at their interval schedule stations only.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              Jyo281016
              from Delhi, Delhi
              Sep 14, 2019
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              Address: 17-37/3/1; Sambasiva colony, near manasa hospital. Opp. To Yummy bakery., Mahbubnagar, Andhra Pradesh, 509216

              I booked a ticket from jcl to tirupati on dated 14/9/2019, seat number 6. While i was sleeping, for another passenger who had a not reserved his seat. Driver mannerless words were hurting me. I need to take action on him. And... I felt guilty even though i was coming with reservation. How could he behave like that. And how can he say that people are sitting here and there each person in one row..... Actually i was reserved my seat for to travel in which seat i'm comfortable... Or else if the needs to adjust the passengers he needs to convey the same issue in a good manner. How come he can...
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Sep 14, 2019
              Updated by Jyo281016
              Service number 1453,
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                S
                Srilatha Mummadi
                from Nellore, Andhra Pradesh
                Sep 13, 2019
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                Address: H.no. 10-3-253/2,RL nagar, Rampally, Hyderabad, Andhra Pradesh, 500083

                Daily i travel from gachibowli to rl nagar rampally (Ghatkesar). However i start from office at gachibowli at 5.30pm i am reaching home at 9pm only not early than that. It is completely depends on the bus 281 arrives at ecil. I have to wait for more than 45min to 1hr for the bus 281.
                It is like hell kind of frequency.

                Very worst timings/ maintenance if the bus 281 ecil to ghatkesar.
                I don't know under which depot it is.

                My humble request to tsrtc to run the bus 281 properly to avoid people crying fot it badly.
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  S
                  shwetha thatipamula
                  from Gurgaon, Haryana
                  Sep 13, 2019
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                  Address: 500090

                  Wave rock to bachupally route 195w buses frequency very less. almost 1 hour gaap between 1 bus to another but passengers are very high. evening time 3pm to 9pm.very rush time please allocate more buses in this route. many software employees facing issues. sometimes footboard also full of passengers.195 waverock to jntu also very less buses please allocate more buses to in this routes.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    V
                    Varaprasad Kvm
                    from Guruvayur, Kerala
                    Sep 11, 2019
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                    Address: 500076

                    My son who is travelling by hyderabad city bus with students pass is asked to show id card, after producing it lady conductor of ecil depot bus asked him to produce fee receipt.

                    She asked him to get down or purchase a ticket as he is not carrying fee receipt. It is not fair and this condition is no where printed in general instructions.

                    Hope i will get desired response from authority
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      M
                      madhurireddy0702
                      from Mumbai, Maharashtra
                      Sep 11, 2019
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                      Address: 500015

                      Bus route no -21w
                      This driver never halts bus in particular stop and i a girl when tried to climb the bus he abused me so badly in vulgar language. He even didn't stop the bus in last bus stop he directly takes u turn and doesn't even stop the bis for atleast 5 mins. He used very vulgar language on me and my father. Very bad abusive language.
                      11 september 2019
                      9:10am
                      West venkatapuram
                      Ap11. Z990
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        Navakranth Reddy
                        from Mumbai, Maharashtra
                        Sep 11, 2019
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                        Address: 505214

                        Hi
                        I have booked a ticket from kothagudem to godqvarikhani. But i have to catch bus at yellandu and i informed the thing to the driver shankar but that stupid was not stopped the bus for and us and he didn’t call us regarding the bus status, i was seen the bus and i made a cal to the driver and he replied arrogantly and he spoke that there is no rule to cal the passenger regarding the bus status. And then i said them that i will complaint to the higher authorities they said that nobody can do nothing do whatever you want. The two drivers are too arrogant this is not the proper way to talk to the passenger. If the higher authority is that much cheap to the drivers then what is the use of those persons. I am very shame on those people.

                        Below are the details of ticket:
                        Journey: kothagudem to godavarikhani
                        Service no.7278, drivers: shankar and others[protected], cell.[protected]
                        +2 photos
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                          Akhila Vompolu
                          from Delhi, Delhi
                          Sep 9, 2019
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                          I took bus from lb nagar hyderabad to khammam with bus service no :8620 on 9/9/2019. Driver name p. V. Reddy. As informed by ticket details i was standing at the pick up point. But he didn't stop at the pickup point inspite me asking why he did so he kept yelling at me. That he was right he kept changing the topic i was standing at a wrong point. This is not the first time i took this bus almost every 1week he comes late and yells at all passengers. Please kindly look into this
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            S
                            srihari madduri
                            from Hyderabad, Telangana
                            Sep 8, 2019
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                            Address: FLAT NO G2 AMRUTHA NILAYAM, BALAJI NAGAR KUKATPALLY, NEARA KALYANI JEWELLARY, Hyderabad, Andhra Pradesh, 500072

                            Sir,
                            Myself srihari went to kukatpally village bus stop for purchasing bus tickets to godavarikhani by varam service.in the counter one lady is issuing tickets. I have asked her to give ticket to godavari khan by vajra service today evening. Without checking property website she informed no vajra services. I am the regular customer to godavari khani by vajra service since one year and daily vajra buses are flying. The same i told her to see properly and issue ticket. It seems she doesn't know how to operate for different services. After telling service no she has issued ticket and given print which is not legible. She has given improper answers and doesn't know how to behave customers. You are requested to advise concerned to give proper training to the personnel who are sitting in the counters for issuing tickets.
                            Thanking you,
                            M. Srihari
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            I have booked online 2 seats in 3315 service from Hanamkonda to Uppal scheduled at 1604 on 02.09.2019. Ticket has not been generated. The payment was made and acknowledged. Transaction ID[protected] passenger id[protected]. If Tkt. not reserved. Please refund. KVLN MURTHY MANAGER RBI [protected]
                            Today i am travelling in bus Ap 20 z 3235 bus after 15 minutes suddenly bus driver get down from bus and beating passenger if passenger done wrong driver in on duty he dont need to beat a commion man no one have rights to beat now time is 22:30 hyderabad panjagutta
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                              R
                              Rajashekarnzb
                              from Bapatla, Andhra Pradesh
                              Sep 8, 2019
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                              Address: The bus is Dubbak depot, Telangana, 503125

                              Currently i m travelling from kamareddy to bibipet. Bus no : ts 36z 0029. The drivers driving is very rude and very rash and sudden breaks. Due to his rash driving 2 passengers fell down in the bus including me. All the passengers are complaining the same even due to his driving. Need to take action against this kind of drivers. If this kind of driving still continues it may lead to accidents also. The driver cum conductor is argued and misbehaving with physically challenged person. I will submit the physically challenged person ticket for conductor and driver details. I request tsrtc to take this complaint very very serious and take immediate action
                              +1 photos
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Street dogs came into Midhani bus depot . and creating a problems n hurting employees . hence requesting to catch the dog's. [protected]
                              Today morning around 05:45, I (Sudhakar Reddy) stopped my bike at Allwyn cross road signal (Hyderabad) due to Red signal, the bus driver with bus no TS15Z0145 (SDR depot)stopped behind me got down and forcing me to Jump the signal as others are crossing red signal. As I denied to cross the red signal, he started to quarrel.
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                                Udaykumar Emanytyt
                                from Visakhapatnam, Andhra Pradesh
                                Sep 7, 2019
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                                Resolved

                                Address: Hyderabad, Telangana

                                Dear ghmc

                                The neighbour is occupying the road with cars and ramp is almost 40% of the road.
                                We cant take out my car and my mother is a patient. Even cab drivers are refusing to come because of the ramp.. And our neighbour is reckless n telling us we dont know driving properly.. Please do the needful

                                Location: greenhills colony, road no 4i, near ozone hospital
                                +1 photos
                                Sep 7, 2019
                                Complaint marked as Resolved 
                                Company is wrong typed as tsrtc it is illegal construction on the road Raised another complaint
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Sep 07, 2019
                                Updated by Udaykumar Emanytyt
                                It is related to Street occupying with illegal construction
                                Hello sir,
                                I am booking a ticket from hyderabad to hanumako
                                Journey: UPPAL PS-HNK BS-HANMAKONDA Service No: 8395 Driver: CH SAMPATH Contact No.: [protected]
                                What i am bookingshow proper seats but while enter in to the bus seat is not proper to sit no gap .
                                Plz refund my money... My no:[protected]
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                                  chitrangi powale
                                  from Hyderabad, Telangana
                                  Sep 6, 2019
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                                  misbehaviour by a conductor

                                  Address: Hyderabad, Telangana, 500084

                                  I boarded the bus numbered ap11z6686 from jayabheri stop in hitech city on 29th of august 2019 around 8.50-9.00 am. There was a lady conductor who was there giving tickets. She was harassing everyone over change. I too had no change so she asked me to get down of the bus in spite of having her satchel full of change. After a long argument she finally gave me the ticket. She was not ready to give the change but she had to since the bus was...
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                                  Kaluvakunta Samyuktha
                                  from Mumbai, Maharashtra
                                  Sep 6, 2019
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                                  Address: Hyderabad, Andhra Pradesh, 500032

                                  Currently i m travelling from lingampally to secunderabad. Bus no : ap29z3271. The drivers driving is very rude and very rash and sudden breaks. Due to his rash driving 2 passengers fell down in the bus including me. All the passengers are complaining the same even due to his driving. Need to take action against this kind of drivers. If this kind of driving still continues it may lead to accidents also. I request tsrtc to take this complaint very very serious and take immediate action.
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                    matta rajender
                                    from Delhi, Delhi
                                    Sep 5, 2019
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                                    Address: Bowenpally, Hyderabad, Telangana, 500011

                                    I am a student from hydearbad. Daily i travel from dundigal to bowenpally. Bus no.229 buses are not stopping in bowenplly checkpost and there are no lights and signals. So, please make sure that bus drivers stops at bowenpally checkpost so senior citizens and students can get out of the bus safely. I kindly request to department took take care of students.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Sameena Tabassum
                                      from Mumbai, Maharashtra
                                      Sep 5, 2019
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                                      Address: 500012

                                      This is a complaint regarding bus driver with bus registration no ap 28z 2872 with board no 65s/120 via seetharambagh, darussalam, gosha mahal.. Today on 5/9/2019 at 9am was the 10th time bus driver didn't stop at gosha mahal bus stop and ran in speed even after requesting to stop.. Kindly take strict action against him
                                      Govt is providing us service or is the bus driver thinking it's his own bus?
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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