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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Feb 20, 2026
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 70

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S
SriAd
from Hyderabad, Telangana
Sep 18, 2019
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Address: Hyderabad, Telangana

Today at about 10 hours, when i was waiting for bus at patny signal, bus number ap29z 3746 jdm depot (29b/272g) rashly came on to railing of metro foot path and caused minor injury to one person. The driver after that incedent apart from regrets, laughing shamelessly. So i chased the bus by boarding another bus upto secunderabad station which is final destination of that bus and took photograph. While taking photographs, he told me that you can't do anything a d scolding me. This is usual practice for most of the rtc drivers. This is for your information and necessary action please.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    kulkarni pawan
    from Mumbai, Maharashtra
    Sep 17, 2019
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    Address: Hyderabad, Andhra Pradesh

    I have travelled today on 17/09/19 from kukatpally to bidar in tsrtc bus.
    Details of bus - 1140hydn h034 zaheerabad depot.
    It has reached zaheerabad at morning 7.40 and from there to bidar it took 1.20 hours. It has stopped at rejinatal temple, in bidar city it went to gumpa and stopped at many places.
    Why you take express fare, even ordinary bus don't take more than 40 mins from zaheerabad to bidar.
    Please look into the issue.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Bus no AP35Z0023 river did not pay me the change and Argueing with me when I paid him 205 rs he back paid me 72 rs he should paidme 80 rs the he refused to pay me the amount and said that he already paid me when I have taken the ticket for 125 rs then why should I lie to 5rs and his taking also not well
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      Srikanth Boosa
      from Mumbai, Maharashtra
      Sep 17, 2019
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      Address: 502032

      Hi, there's a too much shortage of 222a buses from patancheru to koti in the morning office hours. Lots of people take public transportation to reach their workstations. As all the companies are located at hi-tech city, but its sad to hear that not enough number of buses in that route. As an employee, i am facing a serious issue regarding bus facility in the morning and evening time. I can see a lot of 218 & 219 buses which travels without public and there's an availability for every 2 minutes. But, coming to highly accessible area, hi-tech city not even a single bus for even every half an hour.
      So, i request you to please take the necessary steps to provide enough number of buses to reach our destinations. Please add more 222a buses from ptc to koti for our convenience. It would help lot of people like me to reach office without delay and it will also result in less traffic. As a matter of fact, people are using own vehicles due to less availability of buses in ptc-hitech city route. Hope you understand my concern, expecting a quick resolution from your end.
      Thank you.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        V
        Vijay Reddy Dendi
        from Visakhapatnam, Andhra Pradesh
        Sep 17, 2019
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        Address: Hyderabad, Andhra Pradesh, 500013

        Respected sir/madam,

        Request you to please educate your hyd city rtc drivers to follow the traffic rules. They are not an expection in any manner.
        Below are the violations done often by the rtc drivers.
        1. Rash driving
        2. Stopping the bus in the middle of road there by blocking the entire way
        3. Jumping signals
        4. Unnecessary honkings
        5. Bringing the bus on to bikes at red signals
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        I reserved seats in 8349bus but bus suppose to start at 2pm on 13/09/2019.
        But it didn’t start till 2.55PM. I need to catch a train in hyd. What’s the use of reservation.

        Driver doesn’t have time sense n he is unprofessional,

        May I know the reason asap.
        From jogipet to medak there is no road laid and due to heavy rains people are suffering and no one are taking care about please by this message I think the change may come thank you
        షాదనగర్ నుండి హైదరాబాద్ సెల్ఫోనే మాట్లాడుతూ RTC డ్రైవర్, ఎంత బాధ్యత రహితం...
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          Perumall Pasupala
          from Hyderabad, Telangana
          Sep 17, 2019
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          Address: Flat no 406 ,2nd Block udayapolygon beside MNR school chandanagar hyderabad, Hyderabad, Andhra Pradesh, 500050

          Iam traveling in ordinary bus bearing bus no: ap29z3498, on 16.9.2019 at 9:15 pm, i requested the conductor to stop at jyothinagar bus stop which is a regular stop, but the conductor was very much careless and not responded to stop the bus and allowed the driver to pass away the stop with out stopping at my destination (Jyothinagar bus stop) this incident was happened not for the first time it’s goong on repeating so many time out of frustration i asked the conductor in a polite way regarding the issue but the conductor started arguing that it’s a request bus stop not a regular stop and told me in a very harsh way that if complaint was lodged nothing will happen. And was not revealing his name neither the drivers name to lodge a complaint against them so i request to consider my complaint and take immediate action.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            D
            Dr.b.kiranmayee
            from Khammam, Telangana
            Sep 16, 2019
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            Address: Khammam, Hyderabad, Telangana, 500062

            Hello sir, i am dr. B. Kiranmayee, i have booked a bus from tsrtc, on 16-09-19, at 20:20 pm from l. B nagar stop, hyderabad to khammam the service number of bus is 8682, the driver has reached lb nagar bustop at 9 pm he was 40 minutes late and said there was a lot of traffic, after reaching bustop the driver has started the bus at 9:20 pm he has taken tea break inspire of being late, again at 22:15 pm the driver stopped on a highway tiffins which was present before narketpally main road now the time is 22:55 pm and the bus is still present at tiffins centre, the arrival of bus at khammam station is 23:30 and the bus did not even reach half way, being a female how can i travel once i reach my destination at midnight, how can drivers of tsrtc take their own time and waste the passengers time like this taking many breaks.. Action must be taken... There is no female safety... The driver name is pa khan and phone number is [protected].
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Not providing cell phone charging shockers and telivizan in this bus ... they are charging pasinger case 2/- per head...
            Veraammu's reply, Sep 13, 2019
            I’m traveling from hanumakona to Hyderabad tsrtc not providing no minimum reqirment to passengers in this buss ...like charging shockers and telivision feslities in this bus
            Iam booking bus ticket in 2/9/2019cancelation of the ticket
            But not refund money so kindly help us
            Please resolve the problem
            Thanking you
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              Palarapu Sudheshna
              from Mumbai, Maharashtra
              Sep 16, 2019
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              I have booked the ticket to hyderabad and i was late by 10 mins. While leaving the bus stand driver didn't even call and intimate me. Generally passenger will get a call if he/she is late. He din't even lift the call and rejected my calls. He may be sold my ticket to someone else. Please take an action about this. And i want my money back.
              Service number : 7053
              Driver name : b. Shankar
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                ChristyPradeepRaj
                from Mumbai, Maharashtra
                Sep 14, 2019
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                Address: D no 15-8-490, Sri Nagar Colony 2nd Lane, Near Mamata Medical College, Khammam, Andhra Pradesh, 507002

                Tkt no 63217157, name:d c pradeep raj, kmm-adb, srvc no:7946 (Gnt - nrml - adb) seats:2, 3, 4 (M, f, f), fare:2081, doj:14-sep-19 10:30 pm. Bed sheets and water bottles are not provided in the bus by the staff. As bed sheets were not given, a) c temp was increased. Its sweating in a/c bus. Very pathetic and absurd.
                Very poor service in the bus. Kindly look into it and resolve the issue asap.
                Khammam-adilabad service no: 7946 driver: j yeswanth rao contact no.: [protected]
                Thank you
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                  Jyo281016
                  from Delhi, Delhi
                  Sep 14, 2019
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                  How come that tsrtc will give an option that when female candidate reserves a seat, male candidate will be reserved on next seat. Why tsrtc is giving such a nasty things... Opportunities.. It is applicable only when all the seats in bus were closed. Not for 2 to 3 seats reserved. Why the bus has stopped in each every small stop... For their personal uses. Please ensure that the buses has to stop at their interval schedule stations only.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    Jyo281016
                    from Delhi, Delhi
                    Sep 14, 2019
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                    Address: 17-37/3/1; Sambasiva colony, near manasa hospital. Opp. To Yummy bakery., Mahbubnagar, Andhra Pradesh, 509216

                    I booked a ticket from jcl to tirupati on dated 14/9/2019, seat number 6. While i was sleeping, for another passenger who had a not reserved his seat. Driver mannerless words were hurting me. I need to take action on him. And... I felt guilty even though i was coming with reservation. How could he behave like that. And how can he say that people are sitting here and there each person in one row..... Actually i was reserved my seat for to travel in which seat i'm comfortable... Or else if the needs to adjust the passengers he needs to convey the same issue in a good manner. How come he can...
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Sep 14, 2019
                    Updated by Jyo281016
                    Service number 1453,
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                      Srilatha Mummadi
                      from Nellore, Andhra Pradesh
                      Sep 13, 2019
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                      Address: H.no. 10-3-253/2,RL nagar, Rampally, Hyderabad, Andhra Pradesh, 500083

                      Daily i travel from gachibowli to rl nagar rampally (Ghatkesar). However i start from office at gachibowli at 5.30pm i am reaching home at 9pm only not early than that. It is completely depends on the bus 281 arrives at ecil. I have to wait for more than 45min to 1hr for the bus 281.
                      It is like hell kind of frequency.

                      Very worst timings/ maintenance if the bus 281 ecil to ghatkesar.
                      I don't know under which depot it is.

                      My humble request to tsrtc to run the bus 281 properly to avoid people crying fot it badly.
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        shwetha thatipamula
                        from Gurgaon, Haryana
                        Sep 13, 2019
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                        Address: 500090

                        Wave rock to bachupally route 195w buses frequency very less. almost 1 hour gaap between 1 bus to another but passengers are very high. evening time 3pm to 9pm.very rush time please allocate more buses in this route. many software employees facing issues. sometimes footboard also full of passengers.195 waverock to jntu also very less buses please allocate more buses to in this routes.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                          Varaprasad Kvm
                          from Guruvayur, Kerala
                          Sep 11, 2019
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                          Address: 500076

                          My son who is travelling by hyderabad city bus with students pass is asked to show id card, after producing it lady conductor of ecil depot bus asked him to produce fee receipt.

                          She asked him to get down or purchase a ticket as he is not carrying fee receipt. It is not fair and this condition is no where printed in general instructions.

                          Hope i will get desired response from authority
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                            madhurireddy0702
                            from Mumbai, Maharashtra
                            Sep 11, 2019
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                            Address: 500015

                            Bus route no -21w
                            This driver never halts bus in particular stop and i a girl when tried to climb the bus he abused me so badly in vulgar language. He even didn't stop the bus in last bus stop he directly takes u turn and doesn't even stop the bis for atleast 5 mins. He used very vulgar language on me and my father. Very bad abusive language.
                            11 september 2019
                            9:10am
                            West venkatapuram
                            Ap11. Z990
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              Navakranth Reddy
                              from Mumbai, Maharashtra
                              Sep 11, 2019
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                              Address: 505214

                              Hi
                              I have booked a ticket from kothagudem to godqvarikhani. But i have to catch bus at yellandu and i informed the thing to the driver shankar but that stupid was not stopped the bus for and us and he didn’t call us regarding the bus status, i was seen the bus and i made a cal to the driver and he replied arrogantly and he spoke that there is no rule to cal the passenger regarding the bus status. And then i said them that i will complaint to the higher authorities they said that nobody can do nothing do whatever you want. The two drivers are too arrogant this is not the proper way to talk to the passenger. If the higher authority is that much cheap to the drivers then what is the use of those persons. I am very shame on those people.

                              Below are the details of ticket:
                              Journey: kothagudem to godavarikhani
                              Service no.7278, drivers: shankar and others[protected], cell.[protected]
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                Akhila Vompolu
                                from Delhi, Delhi
                                Sep 9, 2019
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                                I took bus from lb nagar hyderabad to khammam with bus service no :8620 on 9/9/2019. Driver name p. V. Reddy. As informed by ticket details i was standing at the pick up point. But he didn't stop at the pickup point inspite me asking why he did so he kept yelling at me. That he was right he kept changing the topic i was standing at a wrong point. This is not the first time i took this bus almost every 1week he comes late and yells at all passengers. Please kindly look into this
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  srihari madduri
                                  from Hyderabad, Telangana
                                  Sep 8, 2019
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                                  Address: FLAT NO G2 AMRUTHA NILAYAM, BALAJI NAGAR KUKATPALLY, NEARA KALYANI JEWELLARY, Hyderabad, Andhra Pradesh, 500072

                                  Sir,
                                  Myself srihari went to kukatpally village bus stop for purchasing bus tickets to godavarikhani by varam service.in the counter one lady is issuing tickets. I have asked her to give ticket to godavari khan by vajra service today evening. Without checking property website she informed no vajra services. I am the regular customer to godavari khani by vajra service since one year and daily vajra buses are flying. The same i told her to see properly and issue ticket. It seems she doesn't know how to operate for different services. After telling service no she has issued ticket and given print which is not legible. She has given improper answers and doesn't know how to behave customers. You are requested to advise concerned to give proper training to the personnel who are sitting in the counters for issuing tickets.
                                  Thanking you,
                                  M. Srihari
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  I have booked online 2 seats in 3315 service from Hanamkonda to Uppal scheduled at 1604 on 02.09.2019. Ticket has not been generated. The payment was made and acknowledged. Transaction ID[protected] passenger id[protected]. If Tkt. not reserved. Please refund. KVLN MURTHY MANAGER RBI [protected]
                                  Today i am travelling in bus Ap 20 z 3235 bus after 15 minutes suddenly bus driver get down from bus and beating passenger if passenger done wrong driver in on duty he dont need to beat a commion man no one have rights to beat now time is 22:30 hyderabad panjagutta
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                                    Rajashekarnzb
                                    from Bapatla, Andhra Pradesh
                                    Sep 8, 2019
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                                    Address: The bus is Dubbak depot, Telangana, 503125

                                    Currently i m travelling from kamareddy to bibipet. Bus no : ts 36z 0029. The drivers driving is very rude and very rash and sudden breaks. Due to his rash driving 2 passengers fell down in the bus including me. All the passengers are complaining the same even due to his driving. Need to take action against this kind of drivers. If this kind of driving still continues it may lead to accidents also. The driver cum conductor is argued and misbehaving with physically challenged person. I will submit the physically challenged person ticket for conductor and driver details. I request tsrtc to take this complaint very very serious and take immediate action
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    Street dogs came into Midhani bus depot . and creating a problems n hurting employees . hence requesting to catch the dog's. [protected]
                                    Today morning around 05:45, I (Sudhakar Reddy) stopped my bike at Allwyn cross road signal (Hyderabad) due to Red signal, the bus driver with bus no TS15Z0145 (SDR depot)stopped behind me got down and forcing me to Jump the signal as others are crossing red signal. As I denied to cross the red signal, he started to quarrel.
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                                      Udaykumar Emanytyt
                                      from Visakhapatnam, Andhra Pradesh
                                      Sep 7, 2019
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                                      Resolved

                                      Address: Hyderabad, Telangana

                                      Dear ghmc

                                      The neighbour is occupying the road with cars and ramp is almost 40% of the road.
                                      We cant take out my car and my mother is a patient. Even cab drivers are refusing to come because of the ramp.. And our neighbour is reckless n telling us we dont know driving properly.. Please do the needful

                                      Location: greenhills colony, road no 4i, near ozone hospital
                                      Sep 7, 2019
                                      Complaint marked as Resolved 
                                      Company is wrong typed as tsrtc it is illegal construction on the road Raised another complaint
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Sep 07, 2019
                                      Updated by Udaykumar Emanytyt
                                      It is related to Street occupying with illegal construction
                                      Hello sir,
                                      I am booking a ticket from hyderabad to hanumako
                                      Journey: UPPAL PS-HNK BS-HANMAKONDA Service No: 8395 Driver: CH SAMPATH Contact No.: [protected]
                                      What i am bookingshow proper seats but while enter in to the bus seat is not proper to sit no gap .
                                      Plz refund my money... My no:[protected]
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                                        chitrangi powale
                                        from Hyderabad, Telangana
                                        Sep 6, 2019
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                                        misbehaviour by a conductor

                                        Address: Hyderabad, Telangana, 500084

                                        I boarded the bus numbered ap11z6686 from jayabheri stop in hitech city on 29th of august 2019 around 8.50-9.00 am. There was a lady conductor who was there giving tickets. She was harassing everyone over change. I too had no change so she asked me to get down of the bus in spite of having her satchel full of change. After a long argument she finally gave me the ticket. She was not ready to give the change but she had to since the bus was...
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