Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

My son who is travelling by hyderabad city bus with students pass is asked to show id card, after producing it lady conductor of ecil depot bus asked him to produce fee receipt.

She asked him to get down or purchase a ticket as he is not carrying fee receipt. It is not fair and this condition is no where printed in general instructions.

Hope i will get desired response from authority

Bus route no -21w
This driver never halts bus in particular stop and i a girl when tried to climb the bus he abused me so badly in vulgar language. He even didn't stop the bus in last bus stop he directly takes u turn and doesn't even stop the bis for atleast 5 mins. He used very vulgar language on me and my father. Very bad abusive language.
11 september 2019
9:10am
West venkatapuram
Ap11. Z990

Hi
I have booked a ticket from kothagudem to godqvarikhani. But i have to catch bus at yellandu and i informed the thing to the driver shankar but that stupid was not stopped the bus for and us and he didn’t call us regarding the bus status, i was seen the bus and i made a cal to the driver and he replied arrogantly and he spoke that there is no rule to cal the passenger regarding the bus status. And then i said them that i will complaint to the higher authorities they said that nobody can do nothing do whatever you want. The two drivers are too arrogant this is not the proper way to talk to the passenger. If the higher authority is that much cheap to the drivers then what is the use of those persons. I am very shame on those people.

Below are the details of ticket:
Journey: kothagudem to godavarikhani
Service no.7278, drivers: shankar and others[protected], cell.[protected]

I took bus from lb nagar hyderabad to khammam with bus service no :8620 on 9/9/2019. Driver name p. V. Reddy. As informed by ticket details i was standing at the pick up point. But he didn't stop at the pickup point inspite me asking why he did so he kept yelling at me. That he was right he kept changing the topic i was standing at a wrong point. This is not the first time i took this bus almost every 1week he comes late and yells at all passengers. Please kindly look into this

Sir,
Myself srihari went to kukatpally village bus stop for purchasing bus tickets to godavarikhani by varam service.in the counter one lady is issuing tickets. I have asked her to give ticket to godavari khan by vajra service today evening. Without checking property website she informed no vajra services. I am the regular customer to godavari khani by vajra service since one year and daily vajra buses are flying. The same i told her to see properly and issue ticket. It seems she doesn't know how to operate for different services. After telling service no she has issued ticket and given print which is not legible. She has given improper answers and doesn't know how to behave customers. You are requested to advise concerned to give proper training to the personnel who are sitting in the counters for issuing tickets.
Thanking you,
M. Srihari

Currently i m travelling from kamareddy to bibipet. Bus no : ts 36z 0029. The drivers driving is very rude and very rash and sudden breaks. Due to his rash driving 2 passengers fell down in the bus including me. All the passengers are complaining the same even due to his driving. Need to take action against this kind of drivers. If this kind of driving still continues it may lead to accidents also. The driver cum conductor is argued and misbehaving with physically challenged person. I will submit the physically challenged person ticket for conductor and driver details. I request tsrtc to take this complaint very very serious and take immediate action

Dear ghmc

The neighbour is occupying the road with cars and ramp is almost 40% of the road.
We cant take out my car and my mother is a patient. Even cab drivers are refusing to come because of the ramp.. And our neighbour is reckless n telling us we dont know driving properly.. Please do the needful

Location: greenhills colony, road no 4i, near ozone hospital

I boarded the bus numbered ap11z6686 from jayabheri stop in hitech city on 29th of august 2019 around 8.50-9.00 am. There was a lady conductor who was there giving tickets. She was harassing everyone over change. I too had no change so she asked me to get down of the bus in spite of having her satchel full of change. After a long argument she finally gave me the ticket. She was not ready to give the change but she had to since the bus was...

Currently i m travelling from lingampally to secunderabad. Bus no : ap29z3271. The drivers driving is very rude and very rash and sudden breaks. Due to his rash driving 2 passengers fell down in the bus including me. All the passengers are complaining the same even due to his driving. Need to take action against this kind of drivers. If this kind of driving still continues it may lead to accidents also. I request tsrtc to take this complaint very very serious and take immediate action.

I am a student from hydearbad. Daily i travel from dundigal to bowenpally. Bus no.229 buses are not stopping in bowenplly checkpost and there are no lights and signals. So, please make sure that bus drivers stops at bowenpally checkpost so senior citizens and students can get out of the bus safely. I kindly request to department took take care of students.

This is a complaint regarding bus driver with bus registration no ap 28z 2872 with board no 65s/120 via seetharambagh, darussalam, gosha mahal.. Today on 5/9/2019 at 9am was the 10th time bus driver didn't stop at gosha mahal bus stop and ran in speed even after requesting to stop.. Kindly take strict action against him
Govt is providing us service or is the bus driver thinking it's his own bus?

This tsrtc getting worse day by day even they are not check how seats are and bus condition because this I have taken bed rest for 3 days the bus I have taken is totally lost its suspension and now I, m in a bus even they don't have any support while we walk in Bus

Details below
TKT NO 63046618, NAME:NAVNEETH, HNK-MGBS, SRVC NO:8349(HNK - MGBS) Seats:17, 18(M, F), FARE:421, DOJ:03-Sep-19 02:00 PM, Up Distance:149(KM), UID:6948, Ph:[protected] /[protected], www.tsrtconline.in

First time i am facing this problem i was reserved 2seats 34, 35 in service number7791 jbs to jagitial bus driver name chsreddy. My wife was not came so i selected to sit on my seat another person but driver ignoring to sit another person on my seat and then said he will give seat to another person with a cost but dont allows me to sit another person and after some time he came and said ticket was cancelled and he went near counter to cancel my seat person not available so i said my seat my money i will keep my bag too much argument and disturbance happened with driver this is not fare to me feeling unhappy about the service which provided by driver take a action on driver

It's my third time, I am complaining about the same issue. Buses are not coming on time and are not regular in this route(Mindspace to Mehdipatnam), even though there are so many commuters in this route, buses becomes overloaded because of less number of buses. TSRTC is not even showing some sort of responsibility towards this issue as it is a serious one inspite of making money only. Really disappointed...

Date of incident: 21/08/2019
Place of incident: karkhana bus stop
Time: 4 pm
While i was travelling at bus, i showed my pass to the conductor and then kept in my pocket but unfortunately i think it slipped and i lost my bus pass. The bus number i was travelling was 25s
My humble request to you is that i would like you to cancel my application number so i could issue a new pass.
If their is any alternative way then please let me know.

Hai what the service that ts RTC is providing to their clients..for name only this consumer complaint website but no resolution at all this is the third complaint I am writing to you...all the conductors and drivers very worst we are traveling in government transport not in their own vehicles even these lady conductors are behaving rude with passengers..bus number 28ZO415 conductor I'd 213809 and driver 219555..their behaviour is very rude...don't appoint these type of labour people..look it the concern and do needful for all customers

The 10h/25 metro busses that pass via indira gandhi statue, alwal, secunderabad, bus stop commit to frequent delays ranging from 10 - 20 minutes, particularity the 6:30 am and 7:00 am busses, and this situation has been continuing for quite some time.

When they are questioned about the timings, the bus staff argues and asks us to choose other means of transport.

This is causing severe inconvenience to the people who wait for the busses.

Hence, i kindly request you to address the issue and see to it that it's not repeated.

Thank you.

Hi

I usually travel from bangalore to hyderabad by tsrtc bus. The service number is 1014. The bus should leave the shanthi nagar bus stop by 8 pm. However everytime the driver calls me and tells me to come half an hour before. And today he asked me to come to majestic bus stop as i was the only one from shanthi nagar stop to board the bus and he was expecting me to reach shanthi nagar by 7 20 pm whereas the scheduled departure from shanthi nagar is 8 pm.

Good evening.. this complaint regarding TSRTC bus service no 1409. BHEL to Vijayawada.. boarding point is miyapur is at 1 pm. No information from tsrtc about bus delay.. no phone number of bus drive is available, even when I asked about the bus information at miyapur bus depot.. the person said he too don't know it. the bus got delayed for 1 hr 15 minutes.. my wife has to board the bus.. I the mid afternoon she was sitting in intense heat and don't forget about ur buses are creating.. after getting in contact with redbud customer care finally we got a customer care number of tsrtc then when we call tsrtc coustomer care then they gave bus driver number after keeping in hold for 20 minutes in telephone call.. then the bus driver said the bus had not been yet started from BHEL depo.. the time was 2 pm... the bus arrive at 2 30 pm. now at this time I. e 8:29 pm.. my wife was still didn't reach Vijayawada.. she was supposed to reach Vijayawada by 7 20 pm.. and the bus driver stops the bus at every stop and holds it more then the given time to collect the customers...this type things are frequently happening.. just think we book the ticket in the afternoon just to make sure that she reaches at 7 pm.. so that it will be safe for her at that time.. now the bus is going to reach at 10 pm.. what if something happens to her.. extremely disappointing with tsrtc.. I am going to file a complaint in court.

I stay in devarakonda and i need to travel to hyderabad everyday during evenings (6 pm to 8pm), but there are no buses available during that time. Kindly arrange at least few buses during 6pm to 8pm.
This is not the problem faced just by me but there are many others suffering due to non availability of buses to hyderabad.
Do look into the issue and resolve it as soon as possible.