Claimed

Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

1
Updated: Nov 20, 2025
Complaints 2379
Resolved
30
Unresolved
2349
Contacts

File a complaint to Telangana State Road Transport Corporation [TSRTC]

Having problems with Telangana State Road Transport Corporation [TSRTC]?

File a complaint and get it resolved by Telangana State Road Transport Corporation [TSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Teegala Saritha
from Chirala, Andhra Pradesh
Jul 16, 2019
Report
Copy

Address: Plot no:142., Shankariah colony.chengicherla.medchal-malkajgiri district, Hyderabad, Andhra Pradesh, 500092

I use to travell daily from medipally to bibinagar actual fare is 15 RS.but one lazy lady conductor is printing 20rs i.e from Uppal to bibinagar.instead of bibinagar other conductors take only 15 RS .this was the 4th time same lady conductor committing mistakes.she was such a lazy that she is unable to print ticket from medipally..when I asked her about the issue she will keep silent without giving any reply..so please take serious actions on this lazy conductors and the same should not repeat..or I would go to consumers forum court..here Iam attaching ticket..thank you
+1 photos
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Munch G
    from Hyderabad, Telangana
    Jul 16, 2019
    Report
    Copy

    Address: Bhoodevi nagar, Hyderabad, Telangana, 500015

    This is to inform regarding the trouble caused in waiting for the local buses at bhoodevinnagar bus stand.

    We have been waiting more than an hour from 1pm to 2pm still there is no clue of either of the buses 21b or 23b from bhoodevi nagar to secunderabad. Such a pain in the hot sun with this irregularity and no punctuality. There are kids, ladies and many gentlemen waiting for these buses since an hour. How can there be not even a single bus in an hour time.

    Please take necessary action.
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
    Route: Srisailam to JBS
    Service No.1273
    Bus: AP 29 Z 3794
    Vehicle condition, mainly speed is low while traveling in ghat section. Taking so much time. Interior facilities are also bad.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ramesh2380
      from Paloncha, Telangana
      Jul 16, 2019
      Report
      Copy

      Address: Behind Maithri Hospital, East Godavari, Andhra Pradesh, 502032

      Hi sir, commuters are facing severe problem at bus stops because there is no bus shelters in lingampally at beside police station and other one is near by sri sairam hotel towards to chandanagar. If rain comes and during summer, its very problematic. Pls understand the situation and act accordingly. I am seeing from past 8 months. Thanking you - ramesh
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
      Service number 7355 is delayed by 45 minutes. Irresponsible attitude of mid aged enquiry guy at Karimnagar bus stop.
      No power sockets are working, just show off.
      I asked the driver to stop the bus but he didnt and instead used blenders and unparliamentry words.Bus number is AP28Z715.He scolded me infront of the other passengers using unparliamentry words.Hope you will do justice to me
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arun ravula
        from Delhi, Delhi
        Jul 15, 2019
        Report
        Copy

        Date :15th July 2019, from Hanamkonda to Hyderabad. We get in to the bus at 7:50pm and
        Starts at: 8:20PM, now(10:30pm) the bus at Jangam only. I think to Uppal it may take 2 more hours. He is rush driving and don’t know even highway path. After raghavapur he went to some side road, which is having dead end, then there he taken 15mins time to take back. I expected the time we reach to Boduppal 11pm. But this bus will reach only after 12pm only. It’s too complex to reach my home after 12pm. We have to take cabs, if it’s not available, then too much of problematic to go my home. What type of Service TSRTc is giving??? It is horrible experience am getting.
        It’s very very bad experience to us(me and my wife). Literally, I am getting scaree now, Due to TSRTC . Money and time wasted as well, besides that due to this much late, am fearing about transportation to reach my home from Boduppal. How scary is this. I am feeling unsafety in TSRTc bus transportation, in terms of comfort time and money. It’s like hell today to me. Any thing happens, then its solely responsible for TSRTC.( About Money and Safety).
        Regards,
        Arun Kumar R
        Mail I’d: [protected]@gmail.com
        +[protected]
        +1 photos
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
        Jul 15, 2019
        Updated by Arun ravula
        Am at rayigiri now.11:14pm

        Jul 15, 2019
        Updated by Arun ravula
        Now the bus at warangal to hyd toll gate. Bus driver pic. 11:30pm

        I've accidentally damaged by tsrtc bus pass, so please can I replace that with new one ! It was damaged due to it was being washed mistakenly in my pant ! And I tried to take off the water by heating it but it got burnt ! So please help me replacing my new pass !
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Phani Kumar Vedantam
          from Delhi, Delhi
          Jul 15, 2019
          Report
          Copy

          Address: Hyderabad, Telangana

          Rajadhani - bus no ts08z0254
          Time of ticket booking - 5:30pm mgbs to kodhada
          Please note that time is 8:32 pm and till not reached the destination yet
          Such a waste service i have never seen..

          Also note that we are still 50kms far from suryapeta.. That means it takes 10:30pm yo reach kodhada...

          Pls provide a quick enquiry...

          With regards
          Phani kumar vedantham
          +1 photos
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            MSudhakar Reddy
            from Hyderabad, Telangana
            Jul 12, 2019
            Report
            Copy

            Address: allywn colony miyapur, Ranga Reddy, Andhra Pradesh, 500049

            I Mr. M Sudhakar Reddy travelling today Date 12/07/2019 morning from miyapur metro station to allwyn x road beaing Bus No AP29Z3229 the fare taken from me is Rs.10 I asked that the fare only Rs.5/- why r u taking Rs.10/- she told that give complaint on me.Previously i have taken the same route ticket for Rs.5/- i said she is asking to show me the ticket.
            I have asked ticket upto Allwyn Colony she has given Gangaram Bus stop.
            Please take action on her.Bus route no.219 BHEL depo

            Thanks & Regards
            M Sudhakar Reddy
            [protected]
            +2 photos
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sahithi6
              from Hyderabad, Telangana
              Jul 12, 2019
              Report
              Copy

              Address: Hyderabad, Telangana, 500072

              I booked window seat that is 27F. They had given my near seat to men. With him, I felt very uncomfortable. What is this type of behaviour? How can they give to men near to the women seat? I travelled in night 11th June, service number 8828. Please take the action. Otherwise this things will repeat. The man sitting near to me, is a senseless fellow. He doesn't know how to sit also. Please take this serious. I don't want any other women to suffer like this.
              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Ganitha Maddala
                from Vijayawada, Andhra Pradesh
                Jul 10, 2019
                Report
                Copy

                Address: 2-3-674, new tirumala nagar, dcp office, Hyderabad, Andhra Pradesh, 500013

                I, m. Subbarayudu, ph no : [protected], am a daily commuter of tsrtc - city bus service, staying at amberpet. On 8th july, 2019, at 9:23am while i was travelling from amberpet police lines to secunderabad through 107 j/s cont depot bus - bus no. Ap 11z 7200, i found the conductor of the bus irresponsible and indisciplined in behavior as she was checking the passes of the public just for the sake of checking them with a reckless attitude and also she was so ill-mannered towards the elders and behaved rudely most of the times with the passengers. The conductors id no. Is vja5671.
                This is to bring to your notice that i am lodging a complaint for you to take stringent actions against such irresponsible and indisciplined conductors and hope for a better and decent staff from tsrtc service. If this complaint is not answered, i'm even ready to file a suit against the conductor or to report to right to information act authorities.

                Thanking you

                Yours faithfully
                M. Subbarayudu
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bolleboina Vinod Yadav
                  from Hyderabad, Telangana
                  Jul 10, 2019
                  Report
                  Copy

                  Address: jagidhigiri, 500037

                  Respected sir/mam
                  Ap 28 z 187 bus no.30 secbad to jagidhigiri gutta. Is the bus by which all the college girls are suffering from eveteasing and syco behavior by the conductor. Every day we are in the college uniform and goes into the bus still after showing the bus pass he always ask for the guaranty that we are studying in that college and as our college didn't issue the identity cards yet we have tried to explain him, but he was such rude against us and shouts in the hole bus. We are submitting the conductor photo and bus number pic. I request you to take the necessary action for this incident. Hope for justice.
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  AP-28-Z 6060, KODAD TO HYDERABAD BUS, VIA HUZURNAGAR, MIRYALAGUNDA Bus conductor is very rude, he gave me torned 10rs note and 20rs note, I just asked him since he have many good 10rs notes in his hands, I asked him and he started yelling at me, he doesnt have to right to shout at me right
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    from Hyderabad, Telangana
                    Jul 8, 2019
                    Report
                    Copy

                    Address: Ranga Reddy, Andhra Pradesh, 500049

                    My aunt was in ola cab at chandanagr, this bus driver came too fast and bashed the ola cab and dint even stop to check wat happened! Luckily nothing happened! Driver was rash and driving too fast! This happend today, monday, july 8th, 1:33pm, near chandanagr bustop! I have attached the pics for reference
                    Bus # - ap29z 3926
                    Place - chandanagar, hyd
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                    Bus pass for grater route pass from choutuppal to Hyderabad was not coming so please check online website for bus pass ., choutuppal to hyerabad or kothagudam.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gaddam Divya
                      from Mumbai, Maharashtra
                      Jul 5, 2019
                      Report
                      Copy

                      Date:[protected]
                      Place secunderabad railway station
                      Respected sir
                      I am g. Divya persuing my degree in st. Francis college for women in begumpet. I have lost my student bus pass at the bus station. I have shown the pass to the conductor and kept it in my back pocket and it was not there when i was looking for it. It was around 8.00am and it was tsrtc ordinary bus.
                      So please i request you to issue a new bus pass as it is very difficult for me to travel from secunderabad to begumpet and i am from middle class family. Please sir i request you look into this issue as soon as possible and issue a new bus pass for me
                      I wpuy be greatly to you if it is done as soon as possible
                      Thank you sir
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        U
                        Ushareddy Gurrala
                        from Warangal, Telangana
                        Jul 4, 2019
                        Report
                        Copy

                        64527 service no, kphp to madhira, date of journey[protected], i tried to book 20 and 24seats money debited and i lost the connection, but tickets are not booked, my mail id is gurrala. [protected]@gmail.com and ebs payment id is[protected], payment reference number is [protected], please get my money back, for any additional information please send me a mail.
                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sarvesh Lath
                          from Hyderabad, Telangana
                          Jul 4, 2019
                          Report
                          Copy

                          Address: 500018

                          The incident took place today morning around 8 am. I was in route 9x, i showed the pass to the conducter kept in my back pocket. After reaching the collage i found that my pass was missing, my regd no. Is [protected]. Can tsrtc make a new pass with the same application. I just used it for a day, it was a student quaterly pass taken from kuktpally bus depot.
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Ticket extra charges and rude behaviour for conduter worest talking for passinger

                          tsrtc bus pass - Comment #3480965 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Cherry Charitha
                            from Kottayam, Kerala
                            Jul 1, 2019
                            Report
                            Copy

                            Address: Secunderabad railway station, Hyderabad, Telangana

                            I am a student of the college near to secunderabad railway station. Here is the complaint about that there is no place stand or sit near the railway station busstop. Because, the construction has been done for sitting like compartments but there are closed. So, their is no place to stand and if there is any heavy rain and hot summer, one cannot having shelter to stand under. So, please granting to open those complements.
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Jul 01, 2019
                            Updated by Cherry Charitha
                            Please solve this problem as soon as possible.
                            My bus pass is missing when I showed to conducted
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jraven
                              from Hyderabad, Telangana
                              Jun 30, 2019
                              Report
                              Copy

                              I boarded the bus at prasanth nagar, kukatpally towards nizampet. I agree i don’t have exact change of 10 rs, so i gave 50 rs what ever i have. She said she don’t have change and she have shown me the bag. I completely agree with the heights of pressure the conductors they undergo, but she dint issue me the ticket and was insisting me to get down in the midway. She was not giving me ticket and the change. She rudely used bad words, degraded me very badly with vulgar sentences without catching the point. This is very bad and is this how a lady employee behaves towards the lady traveller.? Though she received change from others, she dint give me change and asked to collect at depot. I also had to raise my voice towards her rude behaviour. I m a software eng, as my car have trouble i had to board the public transportation with the respect i have for it. I can give you more proofs for this.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                              Ac was not working in rajadhani bus TN A 33449, depot khammam. Driver no826682
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aravind5869
                                from Noida, Uttar Pradesh
                                Jun 30, 2019
                                Report
                                Copy

                                Address: TSRTC Nirmal Depo, Adilabad, Andhra Pradesh

                                Dear sir/madam,
                                Am coming from abroad with below 25kg luggage, i have taken bus ticket in tsrtc from rajiv gandhi international airport to armoor, apart from baggage charges of rs.20 the bus driver collecting extra rs.100 per passenger without issuing any ticket for that amt. I have asked for the ticket but said it will be charged for every for the luggage, kindly take the proper action which we hope for the better governance.
                                Vehicle number ts18z 0033, service no: 8199
                                Ticket issue date 30.06.2019 at 9.30 am passenger ticket no a05959, baggage ticket no a05960
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                The bus from karimnagar to mancherial at 2.00pm was not stopped, In the same way the 3bus has not stopped from same route at same time today, the drivers of knr to mncl are not correct. So, please take some action on them. The bus has not stopped near rajrampally
                                Rash behavoir of the conductor today yadagirigutta depot bus valgar language using to scold the passangers and senior citizens, i request to furnish the conductor and to trained well as well counselling in the respectful manners to the passangers TS 07 UE 3866
                                Please take action about the conductor... Who is misbehaving me... The conductor no is -653092 and Driver no -652484
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prìncê Akhý
                                  from Mumbai, Maharashtra
                                  Jun 30, 2019
                                  Report
                                  Copy

                                  Address: Ram nagar, Hyderabad, Telangana

                                  Tsrtc bus driver (30 june 2019) morning 7:45 to 8:00 am
                                  Ts 072
                                  4016
                                  Driving rash in ram nagar... He hit a bike and went from the hit place and he is taking to people in bad words and telling us if we kill anyone also we are ready to go to jail it's will be max 2 to 3 years again i will be in my own job on rtc only
                                  Is it right sir
                                  If its right don't take any action on that kind of people
                                  If it's wrong please take action over them
                                  Thank you sir
                                  From useing your important time on my complaint
                                  +1 photos
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  There is no buses in the evening we have to wait 1 hr for one bus that one is also fully filled up how can we go sir... Atleast for hlf n hr one bus is there there wil be btr
                                  Sircilla to sirikonda bus driver with
                                  id 320865 at 15:00 pm at thatipalli request stop the driver din't stops the bus in a furlong distance he stopped the bus while stepping on the bus he rashly spoken with bad language n we won't stop whatever you do you can complaint at depot manager also no problem
                                  He won't do anything

                                  rash driving - Comment #3477592 - Image #0
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sriram Rakuduti
                                    from Mumbai, Maharashtra
                                    Jun 30, 2019
                                    Report
                                    Copy

                                    Dear rtc manager your bus is recorded a world record of stopping in 8 to 10 places (Not busstops) resulting in running lage by 2 hrs always stopping and waiting for 5 to 10min and driving fast for covering that speed time is 7 am by this time it should near to kkd but bus still in tadepalligudem plss take necessary action
                                    Bus route code 2061
                                    Sanga reddy to kkd
                                    Thanks and regards
                                    Useless rtc bus passenger
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    I have been observing couple of services namely 38/5 and 38/8 in the morning hours in Gautham Nagar bus stop. These drivers are partial to few passengers stopping at their convient places. This is really ridiculous who prefer public transport and it will not encourage without penalising those drivers.

                                    Need explanation and solution.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Ask not mw
                                      from Delhi, Delhi
                                      Jun 30, 2019
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh

                                      Sir, I forgot my bag in 219 local bus. The
                                      Bus started from patancheru at 9.45 pm and I got down near miyapur Metro station. I was in a hurry as we reached miyapur around 10.30 pm. It was raining as well. My bag has a study table which is orange and foldable. Can you please help me find the bag and study table. It is sentiment for me in my studies. Kindly do the needful.

                                      Thank you sir,
                                      Aiswarya
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Swathi sharma
                                        Jun 29, 2019
                                        Report
                                        Copy

                                        Address: 500013

                                        Hi my name is swathi and i am working as criminal advocate in nampally court today around 6 i was about to take a bus from public gardens but driver dined to stop it so i took the bus running and the very next stop the diver at ccs opposite has stop the bus for few ladies who are not in bus stand and they came to bus after 10mins so i asked him what is going on so he relied me in very rude manner saying that it my bloody wish u the hell are u to ask me get down the bus and lady conductor she started scolding me saying labour people and she started using bad words and make me get down the bus on middle of the road bus number is ap 28z 4909
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit