Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

If you move Raheja bus stop and auto stand to Cyber gateway how one will walk till there and there is no other means to travel as you have moved auto stand..!! RTC service is to serve people if it is not useful for people like us it is waste running so many buses..!! Hope you understand our concerns. We are standing in old bus stop in rains..!! Cyber gateway is far from Raheja when we walk ..!! Many people are standing here for long time and ended with waiting for autos and other means

I have booked a jbs-gdk super luxury bus service number: 7159 on 30-july-2019 at 9:45 am seat no. 3, boarding at jbs secunderabad.
Fare: 308
Ticket no: 62658576
I reached jbs at 9:30 am on 30th july 2019, called the bus driver he said he will be at jbs in 30 mins.
I waited there for 30 mins, then driver called me and said th service is cancelled because of some unknown reason and he asked me to go and check with the control room manager "sunil kumar" to adjust my seat in another bus.

Sunil kumar first tried to adjust me in a normal luxury bus, to which i declined because the i booked for super luxury service and i din't wanted to go in normal bus.

Then there came a rajdhani bus. I asked sunil kumar if he can adjust me in that bus, how much is the extra amount i will pay.
I asked him clearly that please tell me which seta is available so that i can decide whether to take the seat or not.

He spoke something with the rajdhani driver and he immediately took out a new luggage ticket of 100 rupees.

They didn't even told me which seat they are going to allocate to me.

They had a very very very bad accent of speaking and don't have manners to talk to ladies. The drivers and conductors of tsrtc buses are literally very arrogant and bad in behaviour.

Please take corrective actions against mr. Sunil kumar for misbehaving and misguiding the passangers.

The conductor of the bus ap11z6992 uses foul words to scold passengers even for touching him due to application of brakes. He even doesn't accept slightly torn notes. One day he pushed a person from the bus. He gets angry and uses foul launguage even on females for slightest reason i request you to take necessary action against him as soon as possible. Conductor no 21192. Dippo myp2. Wb224759. Thanking you...

Date: last 2 months (From june 1st week onwards)

Bus no '25b' (Secunderabad railway station to → bank colony) bus is not coming. Since last 2 months due to some civil work going on in ring road, 25 b bus is not coming till bank colony - qutbullapur road, as it is deviating from 3 temple - qutbullapur itself.

Kindly treat this as priority and address this issue, as daily school, college, workers are facing problem to reach our destination point, especially in this rainy season. Please do the needful at the earliest.

On 6th august I was travelling from danamma jhupdi (Hyderabad)to shadnagar at 7:20 am, vehicle no Ap22z0114.
I am really upset on conductor behaviour as he was very rude and talking as the bus was his own property.
I humbly request tsrtc to kindly allow them (conductors)sessions on how to speak to public. This kind of behaviour also lead to loss of tsrtc as its dis encorouge customers to travel in tsrtc and also remarks on tourism.May be he feels that on one is going to complain that wise his behaviour is that rude.

Thanks and regards,

I got travel details in message after the booking in that usually we get driver number when i called it is not working. I have been calling to know where should i wait in ameerpet stop but not working. Finally he made call at 12.40am when my bus time is 11.59 pm. He stopped at somewhere long from my stop and made call to me so i opted auto and came to bus and asked driver why is ur phone not working he said "nikosam nen phone recharge cheyinchukovala." i asked then why to give your number to customers then he said "nenu ivvale ga... Ichinollani adukkooo". When i said i will give complaint he said "ni istam vachindi chesuko". And i think he is little drunk. From the face expression i am thinking he is drunk. His name is srinu..

Thank you for choosing tsrtc. Journey: ameerpet-khammam service no: 8676 driver: t sreenu contact no.: [protected] pls report 15 before departure: 05-aug-2019 23:59. Ph:[protected] /[protected], www.tsrtconline.in

Dear sir/madam
Daily we'll travel from ameerpet to narayanguda in tsrtc local bus but there is no sufficient buses in that route so we are facing problem for transport. Same number many buses will come at one time and then upto 45minutes there will be no availability of buses of that that number. Our kind suggestion that provide one by one bus at some interval (Eg-15min inter vel from bus to bus of same number) so that every public can use public transport. We request to solve these problem.

An old woman is thrown out of the bus along with her bag as she was not having money to pay the ticket. I had given money from my pocket inspite of that driver and conductor rejected the money and without any mercy she was brutally thrown out. Is this the humanity grounds known to government employees. Please take severe action on conductor.

Telangna road transport corporation
Bus details: ap28z0826
Bus no: 218
Drv:236238
Patanchervu to koti
Date:[protected]

Hi
I'm venkatesh working in night shift and while coming today from office at 7:30 balaji nagar near yapral the bus driver was rashly almost had me by taking full right side which is the route for opp side vehicle in other direction. I went to him asking him and he doesn't even bothered about me who was terrified by that bus. It would have hit me he argued again telling was i was overreacting with such behaviour

Vehicle details: ap 11 z 7210 route 211m from crpf to secunderabad at time 7:30 am aug 1st 2029
I here request you by to take disciplinary action against the driver

Thanks and regards
Venkatesh k
[protected]

On 29.07.19 morning travel i had shown my bus pass and placed it in the pocket. It must have slipped away from the pocket. It was a general student pass and was valid till october. The id card was also in the same pouch. What should i do now to recover the pass as well as id? Please take action as soon as possible. It was taken from ecil bus terminal. Reg id:
[protected]
Thank you

Date of incident 27/07/2019
Place of incident ecil bus stop
Timing evening at 5:00pm
When i was in the bus and i took the pass i showed to the conductor and i kept in my pocket but i think it slipped in the bus
It was a 242a
My bus pass is lost and the register id of my bus pass application is[protected]
Please i want a new pass issued
I request with my humble heart please kindly issue a new pass

Sir i have to travel from parkal to bhupalapalli at 8.00pm on 25th july 2019. At 8.10 pm one express bus came, me and other passengers tried to embark but conductor stopped all and said that ticket punching machine not working so i can't issue a ticket, you may choose another bus. I didn't understand what was going on.. Bus went with a lot of empty seats but without passengers.. What is this?
Then after i asked and said about incident to
Parkal busstand enquiry officer.. His reply really so irresponsible.
He just said that, "i am not responsible for that"
Again i said that tsrtc getting losses because of this type of empty services, he simply said "rtc with full profits, who said you about losses?"...
Now i am writing all this to you to not only complain but also to rectify problem and to give a solution for machine repairs or alternative punching, or spare machines at mid way depo s etc..
Please save resources.. Save rtc
Thank you

Anilkumar

I travel from hi-tech city busstop to kothaguda everyday by the city bus. None of the buses stop at the kothaguda busstop. They always go further and stop at the signal. When asked the drivers and the conductors, they replied saying they don't want to stop at the bus stop as signal is unavoidable. This is not acceptable at all. I don't want to get down on the centre of the road at the signal and get hit by any passing vehicle. Please instruct the staff to do their duty properly

Bus route no 505 shankerpally to mahedipatnam
C9mplaint regarding lot of flower gunny bagd are transporting by this it lot lot of inconvinent to stand in bus though it is a 1and hour journey so we are unable to stand in bus because of these gunny bas placed from front to back upto foot board so please take immediate action
Thank you sir
I am pavan regular passenger

I was on board in tsrtc bus on[protected] travelling from wanaparthy to hyderabad by bus#ap22z 0140, started at 4:15 pm from wanaparthy.
First of all the bus was over filled, many passengers were standing, in which elderly aged persons and pregnant ladies were also travelling. Driver of the bus was driving in a very rash way, he was least bothered about humps on the road and also he was overtaking the bus in a very high speed with a minimum distance between vehicles, which creates lot of inconvenience to the passengers.

Dear sir,

This is to bring to your kind notice that everyday morning between 8.00 am to 10.00 am, at the bus stop located at pvr express high way pillar no 86 we are facing severe problem while waiting for bus to on board to mehdipatnam from jyothi nagar as the buses are not stopping at this bus stop which is creating huge problem for common public including children, women and senior citizens.

Hence please look into this issue and kindly take necessary action to have the buses stop at this bus stop.

Many people travel to hyderabad from sangareddy, narayankhed etc daily on office duties. They take metro train upto miyapur metro station and wait for tsrtc buses. But they dont stop at at miyapur metro station. It is creating lot of inconvenience to many people. I request tsrtc management to see that buses stop at miyapur metro station as there is sufficient space to stop and many passengers are also available.

This is to inform you that i have been into bus number ts 01ub 3616 express bus travelling from jagityal to nizamabad.. Conductor have torn 0 rupee note.. I asked for exchange.. He behaved very rashly and answered to york the note.. He spoke tat are you giving 1000 rupee note etc.. Behaves rashly.. Just for asking to give untorn note. This happens on 19-7-19 at around 12:50 pm.. This is not the first time.. Most of the conductors behave the same way.. Kindly look into this matter.. Hope tsrtc higher officials give warning or suspend such employees so tat they are given special training on how to behave with passengers

Hi iam a student when I was returning from panjaguta to my home in bus the condector ask me to where I should give u ticket i said still Chandanagar the condector didn’t here properly and gave me SR Nagar tickets and when I asked her to take this ticket back and give me Chandanagar ticket she refused me and took ticket for both and charged for Chandanagar and SR Nagar Bus no:AP 11 Z 7195 Time 12:40

I hired the bus at lb nagar metro station bus stop. But the conductor of the bus gave the ticket naming from dwarakanagar which is in rk puram near ashtalakshmi temple and the bus conductor is misbehaved and spoke unparliamentary language. Is this the behaviour with a costumer? Is questioning an illegal thing wrong? This is not a behaviour that should be shown in front of a costumer.