Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

Sir good evening after 7:30 pm sircilla to kamareddy no buses available this mentioned two cities are districts we are facing very much problem and iam calling to sircilla dm. Dm sir told this way is between kamareddy to karimnagar so we can not do any thing and this way is having four depots kamareddy, sircilla, vemulawada and karimnagar. So kindly arrange buses to this route upto 9 pm.
Thanking you sir

On 18th aug 2019 while travelling from chennai to hyderabad through garuda plus bus no. 1327 ticket no. 62587197 i kept my laptop on top of my seat bag holder once the bus has started from the madhavaram bus depot when i searched for my bag to check the email. Bag is missing and i searched in the entire bus my bag has found by the conductor in last seat of the bus when we checked inside the bag laptop is missing and some has stolen my laptop from the bus and got down it seems. We also checked all the passangers bag unable to find and i got down from the bus and given a police complaint. Could you please provide the cctv camera footage of the bus for timing 7:10 pm to 8:00 pm it helps us to file a police complaint.
My phone no. [protected]

From 1:30pm to 3:00pm, there is not even one 113m ordinary or metro bus (Express and deluxe) from mehidipatnam. There are a/c buses available but the pass we take will be of no ise. My point is it would be really appreciated if there is atleast one bus per hour. Else it is really devastating. It is really a big problem which the tsrtc should look into. Please do the helpful.

Today 8:15am i traveled in 300 bus series from medhipatnam to uppal. I requested to stop the bus in lb nagar metro station stop... But conductor not stopped. I said i will compliant.. He replied you can complain. Bus no 4414. And route no. 300. Ask tsrtc to respect and respond passenger... Otherwise the purpose is waste for tsrtc. Kindly look this matter.

On 20/08/2019 i travelled in tsrtc bus number ap 4 ta, 3117 from nalgonda to suryapet 3.30-5.00 pm.. Lady conductor i don't know her name, used very bad language when we asked for remaining money.. For all passengers she is writing on back side of ticket, even though she has money change she don't want to give... When we asked to give change she got very angry, used obusive words... She is behaving like that is her own bus... Kindly take action on her to behave properly with public..

I have travelled in 47l bus manikonda to secundrabad. I borded at filmnagar and taken ticket till panjagutta. There is no bus stop at tv9 even he stopped there, but when i requested to stop at m. J college the very next stop after tv9 but he argued with me and stopped panjagutta stop only. Bus should have notice like limitted stops. He is arguing like there is no bus stop, other buses will stop at m. J college. I am taking that route from long time this driver only will do problem like this. I have faced this issue before also. Please see below bus detail.

Bus:ap 29 z 3960

I was travelling from mangalpally to sagar ring road in the bus no.277 ap28az4830
I was using me mobile phone the driver was watching my actions and not driving properly he wantedly pulled the break to distract and blamed and spoke rudely to me for using mobile phone. He was not driving properly and i wanted to get down but he didn't stop the bus properly thus took place at mangalpally at 5:00pm today

Next stop is siddipet we r coming from karimnagar there is barricade and besides that an accident of rtc bus has been happened the driver had a rash drive we had bus photo graphs kindly take action this may leads to saving many lives of people although we stopped at accident area we asked that driver his way of speaking is vulgar he is not fit for driving kindly note that bus TS09 Z 7791 VAJRA BUS Its from karimnagar to hyderabad time nearly 3pm date19 August 2019

I am a girl travelling in rajadhani from karimnagar to hyderabad. I asked for a water bottle to the cleaner and he used bad comments on me. He used bad language. My service number is 7446 and my journey date is on[protected]:30am. Please punish that guy asap. Tsrtc is loosing my respect after that shameful act by the cleaner of the bus. I couldn’t tell my name because i don’t want to publicise this issue.
Waiting for your response.

The electric bus from airport scheduled for departure around 11:40 for kothaguda route was missing, arrived late and made the entire bus fleet wait for 30+ minutes with passengers stuffed to max capacity standing in the bus, the only person who was first collecting tickets then driving the bus was trying to stuff as many passengers as possible. Why the buses are not running as per schedule and why for almost 1 hour only one bus for kothaguda route turned up, why only one person is driving and collecting tickets wasting time of hundreds of people

My name is naresh battul and i booked ticket from sholapur to hyderabad. Below are the ticket details.
Tkt no 62901603, name:naresh, shp-mgbs, srvc no:2095 (Bmmb-sdpt) seats:12, 13 (F, m), fare:779, doj:18-aug-19 09:20 pm, up distance:311 (Km), uid:2488, ph:[protected] /[protected], www.tsrtconline.in
Although, the given landline numbers are not answering and the driver details which is on the tsrtc portal is completely wrong.
It is wrong number and suffered with unparliamentary language with number.
It's completely frustrating and dissatisfied with services provided by the tsrtc.
My request is to take an action against this.
Thanks.

There are no dedicated buses from jubliee bus stand (Jbs, secundrabad) to siddipet town after 10 pm, thought there are many passengers to siddipet daily night.

Even the express buses at night going to karimnagar, godavarikani, vemulawada, etc. Are not not taking the siddipet passengers by saying that they don't go into siddipet town and they will pass through siddipet - karimnagar bypass road even though they are not non-stop or special.

These other district services are doing this only to save 10 minutes of extra travel time that occurs when travelled through inside siddipet town at night. Only when complained to the jbs depot manager, those conductors agree to take siddipet passengers and go through inside siddipet town. And this is a daily drama, not a one day issue as i also go from jbs to siddipet daily at night from work. This is the fault of these bus conductors and this system due to which we siddipet people are suffering daily night at jbs.

So, with a great disappointment, i strongly request to either provide dedicated buses to siddipet or pass the strict orders to this route express bus services and bus conductors to take siddipet passengers at night asap.

Nalgonda bus depo staff trouble the passengers and speaking very rude to passengers. They are giving incorrect tickets to the passengers and making them to pay several times for the same journey.

They give incorrect tickets to the passengers and they scream if passengers
Question them.

I took a ticket in the ticket counter for nalgonda to hyderabad journey on 10/07/2019, they charged me 110 inr and gave me a bus ticket. That time there was only one bus in the platform, so i got into the bus after an hour ago bus staff told me to step out from the bus and they said i must take the ticket again. They dropped me at an unknown place and i walked 5 kilometers to reach the bus depo.
Again i went to depo and i inquired in the ticket booking counter then he responded to me very rudely and he insulted me very badly. I stepped into another bus again they charged me 220 inr for one passenger, that time also bus staff gave me a wrong bus ticket. I paid thrice for one journey.
Please see the attached screens, tickets won't match with the bus number.
Depo and bus staff people are very rude, they got no respect for passengers and even they have no courtesy. Every day new passengers come to nalgonda bus stand but they don't guide the passenger nicely.

In fact, they confuse the passenger, they give the invalid tickets to the passengers and they trouble the passengers. Bus ticket doesn't even have column says the bus number.

Hello, when i was traveling (On 16/08/[protected]@10:00am-10-40am) by bus (No:ap29z 1270) from kothakota to atmakur conductor given 13 rs ticket for that i have given a 50 rs note. When i tried to ask remaining amount at atmakoor intentionally she didn't give money and at the same when i asked driver to stop the bus giving my money.. She intentionally blamed me that i was on phone in front of all passengers. It is matter of my self respect. Kindly councel or guide her to do her proper duties.

Thank you

Respected sir /madam
Complaint against bus conductor dvk depo bus number ts 05 ua 3021, (Dvk to hyd) conductor id :270815, he is using abuse language on passenger s, his behaviour worst. He doesn't stop the bus on stops when questioning gives umpatliment words.
He doesn't come to passenger for ticket, and also gives order for ticket. Sir i hope you'll respond on this complaint and waiting for your reply.

Hi,

I was traveling in rajadhani ac bus yesterday from bangalore to hyderabad. My experience with the tsrtc which i opted for the very first time was worst. Here is what happened:
Bus glass got damaged where i was sitting and this was brought into the notice of bus crew before the start of journey but they took it light. And later when glass got broken after 30 minutes of journey start, the pieces of glasses got scattered everywhere but still no action. Worst part is no action taken even after complaining deputy manager and regional manager. I am traveling with lot of risk sitting near to that broken glass with broken pieces of glass everywhere near my seat. I will sue everyone if anything bad happens to me or my co passengers.

I have paid 1300rs for this rajadhani ac service and what i got is very risky and pathetic service. I want immediate action taken towards the irresponsible authorities and bus crew. If i don't get any response then i will post it everywhere on the social media and sue tsrtc bus service for such irresponsibility.

Here is my travel details along with screenshots.

Journey: bengaluru ele. City phase 2 nr toll plaza-hyderabad mgbs service no: 82703 driver: nissar contact no.: [protected] pls report 15 before departure: 14-aug-2019 20:40. Ph:[protected] /[protected], www.tsrtconline.in

Regards,
Mahesh patil

I reserved my ticket for 8324 service which should be in uppal x road at 8:50 pm and expected to be reached hanamkonda at 11:00 pm but it came at 10:30 pm.
Even he started from uppal at 11:15 pm, they are chitchatting themselves for people to occupy vacant seats which are already reserved and they cancelled too...
It's worst service and even i didn't get any late status. I didn't received driver number too...
To reach at time we reserved our ticket and paid more than regular ticket price which made us to wait for more than 2:15 hours.
Need an action on them. I should know ur response.
If it is delayed due to traffic, we should get atleast a message i. E. Bus will be late... So that we will cancel and may take other bus to reach in time to our destination.
This reservation service and buses are worst towards warangal-hanamkonda.

Many people suffered due to this delay of buses without information.

I had a doubt, buses which are not for reservation are coming from mgbs but these service buses are not able to come... Something is wrong here... Hope allocation of buses or managing buses... This is the worst service...
I need the action on this tsrtc.

Money waste... Time waste...😖😞😟

Hi team,

Today morning i have caught a bus. The ticket no is 00262622.

The bus driver is drunk and he is watching videos while driving the bus. The driver is skipping the stops. He skipped the stop where i have get down and stopped after two stations. When is ask the driver to stop, the conductor starts shouting and suggested me to raise a complaint against him.

So, i request you to look into the complaint as soon as possible before someone lives get losts.

Thanks and regards,
Bss.

We have booked a ticket in online and that copy is given to our son who is a student and studying 9th class in hyderabad. For holidays he is coming to home and while the hardcopy of the ticket is shown to driver he is not allowing student to enter into bus and asking to show sms message. How student will maintain cell. Student is showing hardcopy and driver is not accepting it. Bus details: service number :8975, ticket number: 62770527, date of journey 10-aug-2019. Driver behaves very bad please taken action on the driver who is in duty.

The eco friendly initiative if telangana govt to run airport bound bus is commendable. I wish to suggest and drag attention of the concerned authorities to make up an arrangement for conductor in buses plying to and fro from airport (Tsrtc buses). The bus driver conducts both operation of driving and distributing tickets to the passengers. It causes irregularity of bus timings, people getting late for their destinations. It is not that the buses are being plied on the charity basis. Huge hefty amount is being charged in these electric buses even. Hence the authorities should make sure to build up the basic neccasry arrangement of a conductor in each bus. This will be highly appreciated in public service. The public bus service, pushpak, should be upgraded onthe above mentioned subject and the laxicity on the end of adminstration shoukd be rectified as soon as possible