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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 77

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S
Susmitha19
from Phirangipuram, Andhra Pradesh
May 9, 2019
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I am a girl as per rules another women should sit beside me but for money driver made a guy to sit beside me which is against rules.. Please consider that if bus drivers be like that women are scared to travel in tsrtc please follow rules and make us safe to reach our destination even state travel service will be like this then how about the private travels it is not at all a good sign to government
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    P Sakalesh
    from Noida, Uttar Pradesh
    May 9, 2019
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    Today at 9 pm i am travelling from hyderabad to latur from cbs hyderabad from platform no 47 by maharashtra shivshahi bus

    I used urinary just opposite to platform no 40.in fact use o[censored]rinary is free but the person sitting there charged rs 3. Also he is charging the same from other passengers i asked him about such charge. But he arogently told me to do what you want. Therefore i called on the number mentioned there for complaint [protected]. But the person from other end also replied by the same way. Pl take cognizance of my complaint and do the needful. S v pimple, judge maharashtra
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      R
      Rampatel Mulasapu
      from Khammam, Telangana
      May 9, 2019
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      Address: Hyderabad, Telangana

      Hi i'm traveling karimnagar to hyderabad 9th may, 3821 vajra bus karimnagar to hyderabad ac is not working, who is the responsibility for this?? Without checking bus condition why this bus on route charge of 310rps.. When we asked this question to driver he said it will take sometime to cool then after 30miz he said ac is not working there is no gas in bus..168kms travelled closed windows bus without ac temperature 40 to 44 service is wrost from telangana rtc.. People are suffering to breath..
      +1 photos
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        U
        Uday kumar vusirikapally
        from Mumbai, Maharashtra
        May 8, 2019
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        Address: Hyderabad, Telangana

        Sir i boarded the from patancheru to secunderabad at beeramguda and i got down at miyapur on may 7, 2019. While getting down i forgot my bag in the bus under the last seat. It is an ordinary bus.

        My bag is cement any any orange in colour.

        My bag consists of :

        3 books:
        Os
        Deld
        Maths

        3 shirts:
        1 chinese cholar blue in color with horizontal stripes
        1 checks shirt that is wrangler brand
        And another shirt

        2 shorts:
        1 black and 1 blue

        2 pants:
        1 black jeans
        And 1 blue trouser

        2 t-shirts:
        1 black and plain
        And 1 white and has motorbike printed on it

        The side zip also consists of a tooth brush red in colour which is apollo brand

        Please do inform me if someone gets the baggage

        My books are important to me.

        They will have my name on them v. Uday kumar
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          C
          chandu volam
          from Mumbai, Maharashtra
          May 7, 2019
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          Address: flat no:a-307,av info pride, Medipally, hyderabad, Hyderabad, Andhra Pradesh, 500098

          Today i booked ticket from hyderabad to warangal. Boarding point as uppal depot and dropping as warangal railway station. I stay in medipally, which is on the way from uppal depot to warangal, just 2km far away from uppal depot. I requested the driver to stop the bus in my place as i was suffering from severe leg pain by which i cannot go back for boarding the bus and come back in the same route. The driver named sudhakar reddy did not stop the bus at my place and went far from my place where i have to board the bus by walking for a 1/2km with my leg pain. More over even after getting into bus he was very rude and vulgar to me saying that "bus will not stop as u wish, u have to come to the boarding point." even though it was untolerable for me, i kept quite as i found him very older than me (Almost my father's age), taking that as an advantage he was some more rude. I found it nonsense and still kept quite. The driver sudhakar reddy doesn't have any decency towards the customers. I request you to take the needful action.
          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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            Y
            Yaaminikanth Simhadri
            from Hyderabad, Telangana
            May 6, 2019
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            Address: Hyderabad, Telangana, 502032

            Today (06th may 2019 at 08:10 am) i travelled by tsrtc metro luxury ac bus 222l from lingampally to madhapur police station bearing ticket number 00089903.ac of the bus was not working. As informed by the driver and conductor of the bus, the issue was pointed to the concerned officials before starting of the service but not taken care, how can the depot staff be so reckless, if ac is not working they should not charge the amount for ac, need to take the case to consumers forum.
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              A
              abhishekadhikari84
              from Mumbai, Maharashtra
              May 4, 2019
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              Address: Hyderabad, Hyderabad, Telangana, 500038

              Today on 4th May at 6pm below SR Nagar metro station, I had a near accident experience with the bus number AP11Z7323. The bus driver was racing with another government bus overtaking my car from left, almost pushing me into the metro divider in the middle of the road.

              Or stopping him and asking him to apologise, he and the conductor of the bus asked me to get going. I had a verbal fight with him due to the rude behaviour and not even acknowledging their rash driving practice. It is very common in Hyderabad.

              I have their photos and hope action from the government.
              +2 photos
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                T
                Tej@$ri
                from Chennai, Tamil Nadu
                May 1, 2019
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                Today i reserved a tkt in service no 1467 bus it delayed 45 min still am waiting for bus. And fail to communicate the provided numbers as of dey r not working. They won’t consider if a passenger fail to board on time. They won’t make a call also. Please make some changes every one may not make it possible on tym so consider when passenger delayed like u (Tsrtc)
                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                May 01, 2019
                Updated by Tej@$ri
                1hr delayed still waiting Rajadhani bus at ameerpet
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                  M
                  Mahidhar Supreem
                  from Hyderabad, Telangana
                  May 1, 2019
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                  I usually travel through bus every day, yesterday as usually i am travelling through by bus from ashok nagar to secunderabad, so then i paid money for my charges in terms of 100rs, bus conductor gave me that one tampered note but i know banks will accept these kind of note and u too (Tsrtc), then today morning i am coming from secunderabad to ashok nagar, so then bus conductor came to me to ask charge, i gave that tampered note he didnt take that note and also use unparliamentary language and driver too... He did not stopped the bus at my station, i felt very bad sir... Please take action against them
                  The bus number - ts 11z 1613
                  (Irresponsible conductor)
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                  Hai this is vijayadurga ..with mobile NUM [protected].booked bus from khammam to Hyderabad on 5-5-2019 @ 9:00 am..but while I was booking ticket it showed failed transaction..but after some time I got message that money was deducted from my account twice ..431+431..till now I didn't get any ticket details kindly see this thanks..

                  unparliamentary language by the conductor as well as rude behavior - Comment #3427485 - Image #0
                  She gave me a damaged 10rps note, i asked to give other one, inspite of providing another note she argued with me stating that me only damaged that note.she argued with me and didn’t provided another note-bus number-AP11Z [protected]@29 april at 11:40am waverock
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                    J
                    Joe Karthik
                    from Gurgaon, Haryana
                    Apr 30, 2019
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                    I have boarded the airport express (TS 10 UB 6783) on 28/04/2019 from NMDC. After the bus crossed Aramgargh the bus is moving in the right side instead of left due to which other vehicles who is taking U-Turn faced a lot of difficulty.

                    Incident 1: An auto is taking a U-Turn and as the bus is going at a fast pace applied the brakes suddenly and the driver started scolding the auto driver with the mother ### language.

                    Incident 2: A couple on the bike is trying to cross the road. At this time as well the driver almost rammed into the two wheeler. The driver immediately got down of the bus and started scolding them very badly and picked up a fight. The wife of the two wheeler guy pleaded with the driver to let them go and not to fight.

                    These two incidents are very disturbing on part of the behavior of the driver. There would be many national and international tourists who would travel by this bus. If a bus driver displays such bad behavior what impact would we as a state would create in their mind. Kindly counsel the driver and help him to change his behavior towards the fellow travelers.

                    Attached is my ticket and the photo of the bus.
                    +2 photos
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                      N
                      Naresh kummara
                      from Delhi, Delhi
                      Apr 30, 2019
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                      Address: Hyderabad, 507001

                      Dear sir, we are traveling with kids from khammam to Hyderabad on 30/04/2019, started in kmm by 5am. Service code 8694/ kmm - mgbs, due to leakage of AC water, we are not able to sit on seats, we prefer Rajadhani as we feel that it will be comfortable, but theses type situations will ruin the reputation of TSRTC, even the ambience is not good and there are many mosquitoes in bus, kindly take necessary action
                      +3 photos
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                      Glass window of seat no 27 and 28 of bus no 29z2702 broken aand fallen on passenger when bus is on the way from nalgonda to hyderabad at toofranpet and caused injuries to passenger and tthe driver is irresponsible and didn't stop the buus even after insisting to stop.strtict action should be taksn against drivr and tsrtc nalgonda depot.

                      leakage of water in rajdhani ac bus on passengers.... - Comment #3422340 - Image #0
                      leakage of water in rajdhani ac bus on passengers.... - Comment #3422340 - Image #1
                      leakage of water in rajdhani ac bus on passengers.... - Comment #3422340 - Image #2
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                        R
                        Radhika sony
                        from Hyderabad, Telangana
                        Apr 25, 2019
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                        regarding bus conductor behaviour

                        To day i travelled in tsrtc medchal depot in ordinary bus around 8. Pm near paradise bus no 229 ts 3657, in senior citizen seat around 40 yrs man was seated so i asked whether you're phy handicapped he said no, so i asked if no sr, citizen i told it is for ladies, he didn't get up i asked conductor also he also saying the same thing it not for ladies, is it true? I saw in many buses if no sr. Citizen it is for ladies, that much don't know...
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                        A
                        Ankam Rajkumar
                        from Chandur, Telangana
                        Apr 25, 2019
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                        Address: Rangareddy, Andhra Pradesh, 500072

                        Bus number:- ap11z1936
                        Today 24 april 2019
                        I travelled on local rtc bus i dont have change so 1 give 100 rupees my bus fare 15/- he gave me 85 /- in this 20 note will some tampared and tiered.
                        And next day 25 april 2019 i travelled same bus i gave 20/- note, he didnt take that i yold him yesterday u gave me this note, why u didnot take the note, he useing unparlamentary word and he droped me on middle of the road,
                        Please take charge aganist him. Thank you
                        +2 photos
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                          V
                          vamshikumar kandula
                          from Manuguru, Telangana
                          Apr 24, 2019
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                          Address: Hitech city to mehdipatnam route, Hyderabad, Telangana, 500036

                          Busses are not running as per the requirement in the hitech city to mehdipatnam or gachibowly to mehdipatnam. Busses frequency is very low. Please ask tstrc to increase number of busses in office hours at least. Morning and evening busses are as per requirement. Every bus is full and time frequency between each bus is about 30mins to 1 hour.
                          Thank you.
                          Vamshikandula
                          Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                          Apr 24, 2019
                          Updated by vamshikumar kandula
                          Not as per the requirement *
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                            A
                            Anantharaju Krishna Prasad
                            from Hyderabad, Telangana
                            Apr 24, 2019
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                            Address: MGBS, Hyderabad, Telangana

                            We have booked a ticket (Uid no.8390) to srisailam from hyderabad by vajra ac bus service code number 3907 (Lingampally to sslm). The arrival time at srisailam mention in the website is 9.49am (Which misguided during booking).

                            Apart from above ac was not working properly,
                            In the tv there is a picture but no sound.
                            We have paid 500rs price for ticket considering the above facilities, that is 200rs more for normal luxury bus without ac
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                            Driver used Mobile phone for 1 minute. I have Video proof

                            Dri- No:: B3308
                            Cond-No: 303530

                            TS 01 UA 3308
                            AN00020906
                            Ver: T3.02N
                            DT:[protected]

                            depot: NIRMAL
                            TN-A36582
                            Date: 23/04/19

                            On the route :: ARMOOR to Nizamabad

                            For more Details: My cat no.***** 812
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                              S
                              srinidhiii
                              from Delhi, Delhi
                              Apr 23, 2019
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                              Address: Hyderabad Mgbs bus station, Hyderabad, Andhra Pradesh

                              Toilets in hyderabad mgbs bus station are very unhygienic and not cleaned at all, using those can lead to dangerous diseases and more over 5rupees is being collected from people without cleaning them.. It is a major problem for ladies eh ile travelling long distances, take an action on this which would greatly help people.

                              Location: mahatma gandhi bus station, hyderabad
                              500095
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                K
                                kvw
                                from Bhimunipatnam, Andhra Pradesh
                                Apr 22, 2019
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                                Address: Hyderabad, Telangana, 500026
                                Website: TSRTC

                                I had taken a bus from siddpet bus stand to jublie bus stand and had paid the full amount of 90rs for the same.
                                There was no cleanliness at all in the bus and the conductor was least courteous.
                                I had to disembark and requested the driver to stop the bus on arrival at the bus stop, but they had refused to stop and asked me to get down while the driver slowed down the bus
                                I insisted he stopped but he heckled me and asked me to get down, after which i forced to get down and fell on both my hands and had bruised myself
                                By the grace of god i had escaped with abrasions
                                I would like you to take stringent action immediately on the driver and conductor of the bus so that it serves a lesson for them to stop the bus at the bus stop
                                +2 photos
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                Seats are full of dust very uncomfortable to travel
                                I have booked my bus ticket for the timing 6:30am from siddipet to jbs. But i had waited for an hour for the bus which is arrived at 7:30 am. Very much dissatisfied with the bus service.
                                Booked ticket from Vijayawada to Hyderabad,
                                Unable to identify where bus stands,
                                I missed the bus, what I should do now?
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                                  C
                                  Chary50
                                  from Mumbai, Maharashtra
                                  Apr 22, 2019
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                                  Address: Rangareddy, Andhra Pradesh, 501510

                                  My question is why rtc buses are using air horns instead of normal horns. I see lot of buses using air horns which are abnormal to hear and bear. It is causing lot health of issues and sound pollution. I saw many driver's unnecessaryly mocking the horns. The sounds are above the normal decibels. It is more near traffic signals and near bus stops. Please look into the matter.
                                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                  The conductor is rude towards the passengers.
                                  She is crossing her limits. She is showing arrogance.

                                  I kindly request you to take action against her

                                  Date:17/04/2019
                                  Jounery: jagityal to karimnagar
                                  Bus no: AP 36 z 0262

                                  I'm attching the bus tickets
                                  It's been one week since I cancel my bus tickets (karimnagar to Hyderabad).There is no refund till now.Ref num-[protected].
                                  Does it take one week for such big corporation do make refund??
                                  I m from Bangalore I was to go to Hyderabad but the ticket cost of garuda plus bus TS08Z0214 there are taking an amount 1350 the actual cost is 833 but in the internet it is showing that tickets are not available
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                                    rsgundu
                                    from Mumbai, Maharashtra
                                    Apr 20, 2019
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                                    Address: Nizamabad, Andhra Pradesh, 503001

                                    Booked online reservation in Nzb depot 1 bus(service no. 7674) which has the start time of 7pm from Nizamabad. Bus has arrived the starting point 15minutes before (6:45pm). Till this it is all good. But bus started from Nizamabad at 7:45pm (45 minutes late) & driver halts the superior non-stop service bus 3 times within the city itself. Overall around 8:15pm the bus crossed the city(30minutes it took instead of 15min). Also it has an halt near toopran village for around 15min. Finally it reached JBS at 11:30pm. Total time took from Nizamabad to JBS is 4:30 hours. Can Tsrtc justify the nonstop bus facility provided.? Or is any other definition for nonstop service in Tsrtc dictionary? If we travel on bike with an economy speed, we could reach earlier than the superior tsrtc nonstop super luxury bus. Very pathetic journey & worst service from tsrtc.
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
                                    The conductor is rude towards the passengers.
                                    She is crossing her limits. She is showing arrogance.

                                    I kindly request you to take action against her

                                    Date:17/04/2019
                                    Jounery: jagityal to karimnagar
                                    Bus no: AP 36 z 0262

                                    I'm attching the bus tickets
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                                      gopisbee
                                      from Hyderabad, Telangana
                                      Apr 19, 2019
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                                      I travelled from hyderabad to visakhaptnam on 18.4.2019 through tsrtc rajdhani ac service. I bought the ticket in the bus
                                      The charges displayed in website is rs 939-00

                                      Bus no. Ts 08 z 0252

                                      But the driver given ticket for amount rs 1065-00

                                      Also he took rs 1400-00 stating some vague reasons

                                      Please take action on these type of cases to avoid inconvenience to passengers
                                      +2 photos
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